Share this hotel
Facilities
Property facilities
-
WiFi available
-
Free WiFi
-
Parking
-
Free Parking
-
Non-smoking rooms
-
Air conditioning
-
Heating
-
Laundry
-
Luggage storage
-
Private parking
-
Accessible parking
Review Highlights
Categories
Please Log In
This action requires an account to continue. Please log in or create an account in order to proceed with your booking.
Error
Property Description
Convenient Location
Located just a short distance from popular attractions like Constellation Field and CityCentre Plaza, InTown Suites Extended Stay Houston TX - West Oak offers a prime spot for travelers looking to explore Houston.
Comfortable Accommodation
Each room at the hotel is thoughtfully equipped with amenities such as air conditioning, a flat-screen TV, and a private bathroom. Guests can also enjoy the convenience of having a fridge in their room for storing snacks and beverages.
Nearby Points of Interest
With Houston Arboretum and Nature Center, Rice Stadium, and The Galleria Houston within a reasonable driving distance, guests at the hotel can easily visit some of the city's most renowned landmarks.
Ready to experience comfort and convenience in Houston? Book your stay at InTown Suites Extended Stay Houston TX - West Oak now!
Please note that the front office has limited hours of operation. Guests scheduled to arrive after 19:00 must contact the property directly to arrange check in. If arriving after the office closes, the reservation will be processed prior to arrival and the room keys and paperwork will be left with an onsite Courtesy Officer. Contact information for the Courtesy Officer is clearly posted on the property office door.
The front office is open Monday through Saturday 11:00 - 19:00.
Please note there is a nightly fee of USD 25.00 for guests paying in cash, or a weekly deposit of USD 100.00 for weekly/monthly guests paying in cash.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.
Location
Guest Reviews
Nothing
The price I paid for it was not worth paying for
I really want my money back for this room
Does not serve breakfast
Checked in on Sat 7/5. I have pictures to show that Underneath the bed has trash and debris. The bath tub was dirty and has mold. The toilet had a ring around it that has mold and pee/BM stains. The floor had dead bugs and spider webs and pieces of hair/trash. Like no one even swept or mopped it. Also the room itself smelled very bad (could be because of the bathroom smell).
The AC ran very loud and hard (made really hard to sleep all Saturday night). The toilet constantly ran and didn’t shut off.
The closet had pieces of trash and dead bugs on the floor of it as well.
I called the front desk about these things and Tanya said she was going to have house keeping to come clean my room. The maintenance guy came and fixed the toilet issue but not the AC. The cleaning lady never showed up.
I had to call the Courtesy officer around 11pm and complained that the neighbor was playing their music loud. They turned it down for a while then turned it right back up as if to be defiant.
The neighbors upstairs (directly over me) stomped on the floor, moving chairs, walked hard, banging making loud noises several hours late into the night, as well.
With the combination of the AC running loud, the neighbors playing loud music, the neighbors making noise above me…….I was ready to pull my hair out and didn’t get but several of sleep. Yet I still had to get up early Sunday.
I had to kill several roaches in the room and there was hair and a LIVE spider in the bed when I turned back the sheets. 😡😡🤬🤬 Also since moving in on that Sat, I have had to call the courtesy officer twice and the police twice since being here.
The staff were friendly
The room was poor old and smelled funny. The bed was not very comfy.
I booked reservations through hotels.com and the hotel is trying not to honor my reservations and try to force me to book in house for a very high rate. I booked five weeks and they say I have no reservations. The hotel is not clean, housekeeping doesn't clean the rooms if you don't watch them. The walls are pretty disgusting like they never clean them. The outside hotel is very trashy and homeless people are constantly on the property. Hotel has no security so parking lot is pretty dangerous at night. The front desk lady was very rude to all customers waiting in a line to check in.
I had a great day the staff was amazing the rooms were clean and the people around were really nice
Big roaches,rude staff they invade your space. Beds uncomfortable
The price for our 7 day was the only good part. Website says double queen beds,yet they were double full beds.Water was always hot which was great.Roaches dominated the stay..they were everywhere..we bought 2 cans of roach spray, bc if we didnt spray before bed ,they would be in the bed with us LITERALLY. Ive never stayed at a hotel where they charged for towels,so bring your own.housekeeping used same mop in every room so we declined bc we literally saw the roaches in the mop and water.Place was quiet at night.I they get the pest problem under control..they could be 4 out 5 star possibly
Very bad 👎
The hotel room was full of roaches and that is not kool I had to buy two cans of bug spray and the staff is just used to the hotel being this way
Relatively queen. Updated suite was definitely
The associate so rude! The room terrible and a lot pest!
Perfect
Worst hotel stay experience I have ever had. First was not able to get into the 2 bed room that I had reserved, room not clean, bugs observed in the room daily, was not told would be moved to a 2 bed room when available and then told that they had to see if there were reservations for them when they were vacated, never got the room I had reserved and was not able to get a refund.will not be back and recommend everyone avoid!!
Your guide to the flawless travel experience
Popular Countries
Get our app
