InTown Suites Extended Stay Houston TX - West

The food places and my job is in walking distance

Location and neighbors

Facility was clean fair prices for stay

Nothing at all

Nothing at all

Agreed that this is a short term living space for some, but the rooms are absolutely terrible and they only have housekeeping once a week. The office hours are 11 through 7 PM Monday through Saturday closed on Sunday. If you want comfortable bed, this is not the place.

Did not

Roches roches

Nice area. And near stores and schools ect. Best decision

Was staying for a week only ended up staying 3 nights. Worse experiance ever, horiable chemical smell, holes in flooring, toilet overflowed at least 3 time a day, mattress both sagged visiably. Tried to get a refund for the rest 4 dayswe booked and we could not use but they would not refund.

I reserved this hotel due to information of kitchen availabiliety, but no silverware nor silvarware nor cookware were available. I had to buy a pn and plastic dish and plastic silverware to cook at room. I was really disapointed.

I reserved there for 7 nights but when I came there at 01.00 am because of my flight, no one in the office so i had to find another hotel. I visited there when they open at 10.00 am and the room has higher price than i booked. I reserved non smoking, but they only have smoking where the lady at the front desk told me that all rooms are smoking. I immediately left and picked Redroof Inn not far from it.

It should put on its website:
1. The right price
2. All is smoking room
3. Office hours: 10 am to 8 pm. If you dont come within that hour, we cant help you checking in.

Very nice and decent place
Clean environment
Cold breakfast
We stayed for two nights and had a pleasant stay with the rooms being spacious and clean no foul smell etc
The vending machines weren't working well
It's very close to the all the other a amenities and really close to the new masjid

On a trip to help my daughter house hunt I planned to stay a week, so chose the In Town Suites as they were only 1 of a few extended stay places I could afford, it was some distance from where my daughter was staying at that her company was paying for.
I had made reservations well in advance. When I arrived, they did not have the room I had made reservations for, 1 queen bed, as the people did not check out of that room as planned. The manager was very nice, and apologized, he did give me $20 discount on the 2 bed room that was available, it was more expensive even with the discount, and I was disappointed, as I was on a tight budget, but the discount helped a little..( I only used one of the beds.)
The room was clean but a bit musty smelling like it had not been aired out. All rooms are fitted with complete kitchen, (refrig, Micro, 2 burner stove, small sink) table with 2 chairs, but no utensils or cookware.
The parking lot was well lit, and I felt safe coming and going alone ( I am a middle aged women)
There were a lot of newer cars, so I felt my rental car was safe as well. I was on the first floor and was afraid there would be a lot of noise above/on the side, but pleasantly surprised that I only heard cars starting, in the AM to go to work, as there seemed to be a lot of working/professional ppl staying there.
I had planned to stay a week but luckily my daughter found a house within 4 days. The hotel does not refund for un-used days, so that was a big draw back. I paid in advance for a week, so ended up paying the same amount per night average as I would have if I had stayed at a hotel closer to my daughter. (oh well, my mistake not the hotels)
The BIGGEST drawback was the office was closed on Sundays, and they did not open until 11 AM on Monday. I need to get home ASAP so the only flight I could get was in the AM so there was no way to contact the office to let them know I was checking out early, to get my deposit back, as they require a 24 hour notice to process refunds.
All in all I would recommend the IN Town Suites to anyone that needs to stay in that area of town for more than a few days.

The Hotel is a self-service hotel with no bar or restaurant facilities. All the hotel rooms are fitted with complete kitchen section for cooking.
It is an ideal place for couple or guest who planned for longer stay because of the weekly low rate charged by the hotelier, the kitchen is an added advantage for those guests who have flavor for cooking personal meal to cut cost.