Britannia Inn Glasgow

Hotels
Britannia Hotels
6.7 (5656 reviews)
10 Elmbank Gardens , Glasgow , gb

Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
24-hour front desk
Family rooms
Lift / Elevator
Express check-in/check-out
Meeting/banquet facilities
Non-smoking throughout
Special diet menus - on request
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Cons:
Poor cleanliness
Safety concerns with other guests

Categories

Cleanliness
4.85
Multiple reviews indicate poor cleanliness, with mentions of dirty rooms and bathrooms.
Service
8.81
The staff were described as warm and welcoming, indicating good service.
Location
8.85
Several reviews praised the central location of the hotel.
Room Quality
5.81
Rooms were sometimes described as dingy or uncomfortable, affecting the overall quality.
Amenities
7.84
Amenities received mixed feedback, with some positive mentions of breakfast.
Value for Money
5.8
Given the issues with cleanliness and room quality, value for money was questioned by some.
Food and Beverage
5.85
Breakfast presentation was criticized, affecting the overall perception of food and beverage.
Overall Experience
5.82
The overall experience is marred by safety concerns and discomfort.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 12:43

Property Description

Prime Location Next to Charing Cross Rail Station
Located in the heart of Glasgow, Britannia Inn Glasgow offers convenience and comfort for travelers. Just a stone's throw away from Charing Cross Rail Station, guests can easily explore the city and its attractions.

Modern Rooms and Amenities
The hotel boasts modern rooms with private bathrooms, TV, tea/coffee facilities, and work desks. Guests can enjoy a comfortable stay with added conveniences like hairdryers, free toiletries, and some rooms even feature king-size beds for extra relaxation.

Proximity to Major Attractions
With the M8 motorway nearby and Glasgow Airport just 8 miles away, Britannia Inn Glasgow provides easy access for travelers. Explore Buchanan Galleries, Kelvingrove Park, Glasgow SECC, and O2 ABC Glasgow, all within walking distance from the hotel.

Book your stay at Britannia Inn Glasgow for a memorable and convenient experience.

Important information:

Minors under 18 must be accompanied by parents or legal representatives.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM

Property Policies

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children 14 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in the hotel rooms and costs GBP 7 per 24 hours.

Location

Guest Reviews

6.7
Based on 5656 reviews
Cleanliness: 4.85
Service: 8.81
Location: 8.85
Room Quality: 5.81
Amenities: 7.84
Value for Money: 5.8
Food and Beverage: 5.85
Overall Experience: 5.82
C
Carol solo_traveller gb
8
Enjoyable stay but could have been fantastic with a few minor tweaks.
Pros:

Friendly reception staff. Comfortable beds.

Cons:

No spare toilet roll in bathroom. Not keen on toilet roll dispenser. No way of opening window for fresh air.

2026-07-18 via Nuitee
C
Caroline extended_group gb
10
Great hotel in a great location
Pros:

Excellent hotel with lively staff

Cons:

I cannot think of anything

2026-07-13 via Nuitee
N
Nanson solo_traveller gb
7
One night stay
Pros:

It's great value for money. Especially for how long your going to spend in the room.

2026-07-11 via Nuitee
S
Sarah Jane couple gb
2
A bit mid!
Pros:

The location was excellent, the staff where lovely very friendly and approachable.

Cons:

The bedding was ill fitting, tv was not working. Shower was cold.
When i complained and the issues where verified by staff. no refund or partial refund even with the large amount of issues with the stay!

2026-07-11 via Nuitee
D
darren solo_traveller gb
7
2026-07-10 via Nuitee
D
David solo_traveller gb
4
2026-07-09 via Nuitee
J
Jenny couple gb
6
2026-07-09 via Nuitee
G
Gillian couple gb
3
Should have been a good stay but there were so many instances of poor service.
Pros:

The location was fine.

Cons:

Our room was not serviced until 5 days into our stay. I took the bin to be emptied at reception twice. The lack of handwash and then the lack of shampoo bodywash was not acted on until day 4 by reception staff despite reporting it. I will make a formal complaint about the issues. We had a free breakfast to compensate for all the issues on day 6. The buffet english breakfast was cold. The first time we saw anyone from housekeeping was on day 7 who knocked at 10:15 despite our checkout being extended until 11:00.We were upgraded on arrival to an executivr room. We had a good tv but the coffee machine didn't work.

2026-07-07 via Nuitee
M
Mylène solo_traveller fr
8
Pros:

La proximité du centre ville

Cons:

Chambre non nettoyé pendant nos 6nuits

2026-07-07 via Nuitee
M
Myles solo_traveller gb
5
Served a purpose. Would only use on a business budget. Not a place for a couple visiting leisurely.
Pros:

The location was convenient and the staff on reception were friendly. Car park just behind was useful and I am sure if I had any needs, they would have been looked after. I didn't go down for breakfast, so can't comment on quality of food or service.

Cons:

I only expected a basic room for the star rating of the hotel, which is what I got, but it did feel like it could have been a bit more clean. There's hoovering the basics, but then there's forgetting to dust the corners etc. Just that little extra care goes a long way when the room is already bare basics. Also, I understand this is currently a temporary asylum hotel. I have absolutely no issue with the clientele and as a man staying on my own for business purposes, it was fine, but I am unsure younger people, or some solo individuals, would have a relaxing stay, what with the busy reception area, long wait times for lifts due to the amount of clientele getting in and out and the scent of takeaway food throughout the corridors. Additionally there was a Police presence of 3 officers taking statements outside of the revolving doors to reception on the second evening of my stay. This is not a judgement on the clientele or their situation, but the current status of the hotel as an asylum hotel is something I believe people should be made aware of upon booking, IMO. Although I know legally there is no requirement to do so.

2026-07-07 via Nuitee
J
Jeppe solo_traveller nl
6
Pros:

It does exactly what you expect, it's a place to sleep, nothing much more.

2026-07-06 via Nuitee
C
Christina solo_traveller gb
6
2026-07-06 via Nuitee
M
Mitchel couple us
8
Pros:

Great location for town access.

2026-07-06 via Nuitee
G
Gareth solo_traveller gb
5
Comfortable and convenient.
Pros:

Staff were extremely helpful and friendly.

Cons:

A lot of ground works happening outside, so it was very loud in the morning from 8am.

2026-07-05 via Nuitee
T
Tom solo_traveller gb
6
2026-07-03 via Nuitee
H
Helena Ósk couple is
3
2026-07-03 via Nuitee
R
Rhuari couple gb
2
Pros:

Room was comfortable enough.

Cons:

£280 for the night and this hotel is obviously used for purposes other than standard tourism & leisure / business travel. This should be made clear when booking.

2026-07-02 via Nuitee
W
Wilson solo_traveller gb
10
Pros:

Nice rooms, comfy. Nice staff

Cons:

Could have had a hand towel in the bathroom

2026-07-02 via Nuitee
J
Julie solo_traveller gb
10
Thank you for a lovely stay
2026-07-02 via Nuitee
D
Darren extended_group gb
6
No real complaints
Pros:

Location is great

Cons:

The window did not open, and after a shower the heat of the room was unbearable.

2026-06-29 via Nuitee