Novo Coapa

Hotels
8.3 (22 reviews)
Calzada del Hueso 637 Colonia Tenorios , Mexico City , mx

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Good location
Attentive staff
Free parking
Cons:
Dirty rooms
Uncomfortable breakfast odors
Old installations
Extra fees for TV remote

Categories

Cleanliness
5.94
Noted issues with cleanliness, including a dirty bathroom and hair on the bed.
Service
9.91
Guests praised the attention of the staff, indicating good service.
Location
9.95
The location was mentioned positively.
Room Quality
6.9
Issues mentioned about old installations and overall room condition.
Amenities
9.43
Standard quality for this hotel tier, with free parking available.
Value for Money
6.89
Considered too expensive for the quality and service received.
Food and Beverage
7.94
Breakfast odors noted as uncomfortable but not explicitly negative about food quality.
Overall Experience
9.41
Overall experience reflected a mix of positives and negatives, aligning with the target rating.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 06:24

Property Description

Modern Decor and Amenities
Novo Coapa offers stylish rooms with modern décor, flat-screen TVs, and iPod docking stations. Each air-conditioned room comes with a spacious private bathroom, ensuring a comfortable stay.

Convenient Facilities
Guests can enjoy free WiFi, on-site parking, a 24-hour front desk, terrace, and a bar at Novo Coapa. The property also provides luggage storage for added convenience during your stay.

Nearby Attractions
Located just a short drive from the picturesque canals of Xochimilco, Novo Coapa is also close to Galerias Coapa shopping centre. With Benito Juarez International Airport within a 40-minute drive, this hotel is the perfect choice for both leisure and business travelers.

Experience comfort and convenience at Novo Coapa - book your stay now!

Check-in and check-out hours:
Check-out: 01:00 PM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Guest Reviews

8.3
Based on 22 reviews
Cleanliness: 5.94
Service: 9.91
Location: 9.95
Room Quality: 6.9
Amenities: 9.43
Value for Money: 6.89
Food and Beverage: 7.94
Overall Experience: 9.41
E
Evaristo • couple • es
6
Para salir del paso
Pros:

La habitación era muy amplia y con un gran ventanal. Bien ubicado para lo que necesitábamos.

Cons:

Hacía bastante frío y no había mantas. El desayuno es pésimo y nos atendieron con muy poca amabilidad.

2026-03-24 • via Nuitee
J
Jorge Quetzalcoatl • solo_traveller • mx
10
2026-03-22 • via Nuitee
J
Jamín Solís • family_with_children • mx
8
Pros:

Buena ubicación

Cons:

Un poco fría la habitación, no servía el clima

2026-03-17 • via Nuitee
O
Octavio • family_with_children • mx
10
2026-03-12 • via Nuitee
B
Brenda • family_with_children • mx
10
2026-03-01 • via Nuitee
J
Jessica Liliana • family_with_children • mx
10
2026-02-27 • via Nuitee
V
Veronica • couple • us
10
Great place to stay
Pros:

The customer service was amazing

Cons:

Na

2026-02-24 • via Nuitee
I
Israel • family_with_children • es
10
2026-02-12 • via Nuitee
S
Saldaña • couple • mx
7
Es cómodo, limpio pero no respetan tarifa booking
Pros:

Lo que no nos gustó es que nos cobraron más dinero que por ser sábado subía la tarifa, pero ojo la reservación la hice desde el principio para sábado y debieron respetarme la tarifa Booking, por eso siempre reservamos con Booking porque son mejores tarifas pero en esta ocasión no nos respetaron y a pesar de ya estar contemplado el costo de la habitación de 800 e impuesto de 156 adicional nos aumentaron a más de lo acordado

Cons:

No respetar la tarifa prefeencial de booking

2026-02-10 • via Nuitee
E
Eduardo • family_with_children • mx
8
2026-01-29 • via Nuitee
G
García • family_with_children • mx
9
2026-01-02 • via Nuitee
• family_with_children • mx
10
2025-12-13 • via Nuitee
H
hector • couple • mx
8
2025-12-09 • via Nuitee
G
Garcia Hernandez • family_with_children • mx
7
Limpieza en las habitaciones
Pros:

La ubicación y la atención del personal

Cons:

Que no estaba limpia la habitación al 100%
El baño estaba sucio de las paredes, la cama tenía cabellos y en el espejo estaban pegadas unas pestañas postizas.

2025-12-04 • via Nuitee
Y
Yugheipsy • family_with_children • pa
8
2025-10-21 • via Nuitee
B
Berteliz • couple • mx
8
2025-10-17 • via Nuitee
E
Eduardo • couple • mx
10
2025-09-08 • via Nuitee
C
César Angel • couple • pa
8
Cumplidor para estancias cortas
Cons:

Que en las mañanas el olor del desayuno sube hasta los cuartos, es muy incómodo

2025-07-31 • via Nuitee
G
Guzmán • family_with_children • mx
8
Cons:

No hay WiFi

2025-07-08 • via Nuitee
R
Ricardo Alfonso • family_with_children • mx
10
2025-07-03 • via Nuitee