Best Western Plus Horseheads - Elmira

Hotels
•
Best Western Plus
9.2 (204 reviews)
2671 Corning Rd, Horseheads, New York, 14845 , Horseheads , US
1-607-398-2346

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Facilities

Free breakfast
Meeting rooms
Express check-out
Electric car charging station
24-hour front desk
Express check-in/check-out
Continental breakfast
Wheelchair accessible
Elevator
ATM/banking
See all facilities

Review Highlights

Pros:
Clean and new property
Good breakfast
Friendly staff
Cons:
Check-in delays
Pool closed for repairs
Noise from adjacent rooms

Categories

Cleanliness
8.94
Generally clean and well-maintained, although some mentioned issues with room cleaning.
Service
9.41
Service was generally good with some negative feedback regarding check-in experience.
Location
8.45
Location near I-86 with some noise issues; however, convenient access for travellers.
Room Quality
9.6
Rooms described as comfortable and accommodating with some comments on noise.
Amenities
9.43
Good amenities including breakfast and pool; however, some complaints about the pool being closed.
Value for Money
8.39
Mixed reviews regarding value; some felt it was not worth the price.
Food and Beverage
9.44
Positive feedback on breakfast quality, though some noted limited food options.
Overall Experience
9.91
Overall a pleasant stay with minor complaints that did not overshadow the experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 23:27

Property Description

Recreational Amenities and Fitness Center

Indulge in the indoor pool and 24-hour fitness center at Best Western Plus Horseheads Inn & Suites. Stay active and refreshed during your stay.

Convenient Services and Dining Options

Enjoy room service, complimentary continental breakfast, and on-site amenities like a 24-hour business center and express check-out at your convenience.

Comfortable Accommodations and Nearby Attractions

Relax in one of the air-conditioned rooms with modern amenities. Explore nearby attractions such as Museum at the Depot and Eldridge Park just a short drive away.

Explore Horseheads with comfort and convenience at Best Western Plus Horseheads Inn & Suites.

Important information:

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • General

    Professional property host/manager

  • Pets

    Service animals are allowed

Location

Guest Reviews

9.2
Based on 204 reviews
Cleanliness: 8.94
Service: 9.41
Location: 8.45
Room Quality: 9.6
Amenities: 9.43
Value for Money: 8.39
Food and Beverage: 9.44
Overall Experience: 9.91
N
Nicole
10
Pros:

Stayed here with family, staff was friendly, parking was good although other guests not sure where the lines were… breakfast was good-son approved so knew it was good.. loved that they had quiet time so no unwanted noise while sleeping. Our room was near elevators didn’t hear outside noise.

2025-10-12 • via Nuitee
A
April Jean • family
8
Pros:

Spacious room but house keeping only cleans every third day.

2025-10-09 • via Nuitee
Q
Quocphuc
10
Pros:

Comfortable room, upscale facility, effective staff

2025-10-09 • via Nuitee
B
Beatrice
6
Pros:

It was ok. Disappointed the pool was closed. I say it was ok because of things out of your control like the noise of traffic. Not much to say. It was a room nothing more. My observation of staff was excellent with others since I did not feel the need to ask for anything. Can’t comment on breakfast since I did not get the opportunity. If I can be helpful, defrost the fridge and let me know I can’t use the pool in advance.

2025-10-07 • via Nuitee
K
Kristen • family
10
Pros:

Clean, large rooms. Staff was nice and accommodating. Breakfast was fantastic! Fitness room was small but equipped perfectly.

2025-10-06 • via Nuitee
D
Danielle
10
Pros:

Very clean and looks brand new!

2025-10-06 • via Nuitee
D
Deborah
8
Pros:

Staff were very friendly and the room was clean.

2025-09-30 • via Nuitee
K
Karen
8
Pros:

Clean, spacious room, staff friendly and helpful

2025-09-29 • via Nuitee
L
Lori
10
Pros:

All was good

2025-09-29 • via Nuitee
J
Joseph
10
Pros:

The only improvement would be better signage out on the road leading into the hotel.

2025-09-22 • via Nuitee
A
Alicia
10
Pros:

Clean, quiet

2025-09-21 • via Nuitee
T
Tasha • family_with_children
6
Pros:

Booked this particular hotel for the indoor pool and was not told it was out of order until check in.

2025-09-21 • via Nuitee
S
Seong
8
Pros:

Thank you

2025-09-21 • via Nuitee
J
Jennifer • friends
8
Pros:

Basic hotel, pool, clean and safe

2025-09-19 • via Nuitee
L
Lynn • family
8
Pros:

The property itself was very nice, although the pool was closed for repairs. Breakfast was so good!
The hotel is by I 86, so there’s noise. And the surrounding area is a closed restaurant and empty parking lot.
Someone in an adjacent room had their tv on all night (not the fault of the hotel), but we could hear it.

2025-09-15 • via Nuitee
D
Dana
10
Pros:

Short weekend trip to the fingers lakes
And happy I picked this best western hotel
Very very clean and new
Good breakfast as well

2025-09-14 • via Nuitee
L
Lori
4
Terribly thin walls.
Pros:

Very thin walls could hear everything going on in all surrounding rooms including upstairs.

2025-09-13 • via Nuitee
C
Christopher
10
Pros:

New property. Very nice.

2025-09-08 • via Nuitee
S
Seth
10
Pros:

The vibe is a bit sterile, but well managed and clean.

2025-09-05 • via Nuitee
G
Glen
10
Best Western Plus Horseheads
Pros:

Everything was great!

2025-09-04 • via Nuitee