InTown Suites Extended Stay Houston TX - Hwy 290 Cypress Fairbanks

Hotels
5.2 (18 reviews)
14041 NW Freeway , Houston , us

Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Paid WiFi
Self parking (surcharge)
Offsite parking discounted rates available
Internet access
Covered parking

Review Highlights

Pros:
Comfortable bedding
Great value for long-term stay
Cons:
Rats and roaches
Rude service
Drugs around the hotel

Categories

Cleanliness
1
The presence of rats and roaches negatively impacted the cleanliness assessment.
Service
5.5
The general manager's rudeness was noted, but service is considered standard for this hotel tier.
Location
4.97
Issues with drugs and safety in the area but it's a convenient location.
Room Quality
7.01
Comfortable bedding, but occasional critters mentioned.
Amenities
5.96
Amenities were not explicitly mentioned, assumed standard for this hotel tier.
Value for Money
6.99
Great value for long-term stay acknowledged despite other issues.
Food and Beverage
5.95
Food and beverage services were not mentioned, assumed standard quality.
Overall Experience
4.2
Mixed feelings due to cleanliness and service issues, but some positive aspects noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 05:14

Property Description

Convenient Location
Located in Houston, InTown Suites – Houston 290 Fairbanks is strategically positioned near popular attractions such as CityCentre, Houston Arboretum, and Memorial Park. With easy access to The Galleria and Williams Water Wall, guests can explore the city effortlessly.

Cozy Kitchenette
Enjoy the convenience of having a kitchenette in select rooms, equipped with a refrigerator and microwave. Prepare your favorite meals or snacks at your leisure, adding a touch of home comfort to your stay.

Nearby Amenities
Situated just 16 km from Lakewood Church Central Campus and 22 km from George Bush Intercontinental Airport, the hotel offers proximity to key locations for both leisure and business travelers.

Book your stay at InTown Suites – Houston 290 Fairbanks for a comfortable and convenient experience.

Important information:

Please note that the front office has limited hours of operation. Guests scheduled to arrive after 19:00 must contact the property directly to arrange check in. If arriving after the office closes, the reservation will be processed prior to arrival and the room keys and paperwork will be left with an onsite Courtesy Officer. Contact information for the Courtesy Officer is clearly posted on the property office door.

The front office is open Monday through Saturday 11:00 - 19:00.

Please note there is a nightly fee of USD 25.00 for guests paying in cash, or a weekly deposit of USD 100.00 for weekly/monthly guests paying in cash.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: HOU

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Parking

    Free private parking is possible on site (reservation is needed).

  • Internet

    WiFi is available in public areas and costs USD 2 per 24 hours.

Location

Guest Reviews

5.2
Based on 18 reviews
Cleanliness: 1
Service: 5.5
Location: 4.97
Room Quality: 7.01
Amenities: 5.96
Value for Money: 6.99
Food and Beverage: 5.95
Overall Experience: 4.2
K
Khawar couple ae
6
2025-10-15 via Nuitee
K
Khawar couple ae
6
2025-10-15 via Nuitee
J
Jannice family
2
Pros:

I would never come back here, front office staff was always new and never could help you. They didn't have any pillow cases, no towels, dirty room floors never mopped or swept, no house keeping ever came to clean my room, so I would ask this guy to give me a broom and mop and I did it my self. You will smell marijuana through the vents of the rooms only because someone smoking, I go to report it and the front office staff would say " oooh I'm sorry this is my first day I know nothing about the property" just wasted my money and time. Air conditioner is in between the head of the beds so that meant I had to sleep at the bottom of the bed so that I wouldn't breathe in the dusty air off the dirty vents that I also ask the front office to send up housekeeping to do. This was by far the worst 8 days of my life spent at a roach motel but this what happen when your a truck driver doing deliveries and so badly needed sleep.

2025-10-02 via Nuitee
M
Marian solo_traveller us
1
Horrible
Pros:

Nothing

Cons:

Drugs

2025-09-15 via Nuitee
G
gregshawana family_with_children
2
Pros:

The gm very rude then they have rats and roaches bad when i said somthing told ne come get rat trap like yall not going come do that im paying 70 dollars a night for this people selling their self and drugs in front of the place

2025-08-19 via Nuitee
J
James solo_traveller us
9
Overall, great value for a comfortable long term stay
Pros:

Very comfortable bedding and great value.

Cons:

The only improvement I could recommend is pest control; occasionally there would be a small roach or other critter that seemed to find its way to the third floor.

2025-08-18 via Nuitee
A
Avian couple us
1
2025-08-16 via Nuitee
K
Khawar couple ae
7
2025-08-06 via Nuitee
I
Infinitee family_with_children us
1
Cons:

Had bad roaches I was told I was put in a renovated suite and pests wouldn’t be an issue but it has a bad roach infestation since I paid a week and couldn’t afford to waste the money with the no refund policy I left immediately after the week although majority of the week I stayed with family because it was an uncomfortable experience

2025-07-05 via Nuitee
J
Johnie
10
I will be staying again
Pros:

I am very happy I just booked a nother week service is great and Ms Williams is wonderful and very helpful with any help needed

2025-06-26 via Nuitee
V
Verified traveler family
10
Pros:

The staff was professional and as a new comer they made me feel welcome to the area.

2025-06-14 via Nuitee
H
Hassan solo traveller us
9
Superb
2025-06-05 via Nuitee
J
Jose review category business travellers us
1
Bad
2025-05-31 via Nuitee
S
Shemetria
10
Pros:

It’s started off shaking but eventually turned around. The area was quiet and staff was responsive

2025-05-27 via Nuitee
T
Thithi
2
Hell of a stay
Pros:

I'm handicap so it was pure hell elevators out and they only had 3rd floor available. The rr wouldn't shut properly and the stove didn't work . She told me after I checked out a day early and told me how to work the stove! I
Definitely an example of you get what you pay for it's cramped inside and the outlets have shortages ☹️

2025-03-03 via Nuitee
L
LOUIS
2
Pros:

I couldn’t stay in the room due to smells. Damage Door, dry wall, and chairs cushions. Dirty toile. I wish could have taken a picture. Recommend if you don’t care for your life

2024-07-05 via Nuitee
A
Angela review category business travellers us
9
Superb
2024-03-29 via Nuitee
R
Radiance solo traveller us
6
Overall the good outweighed the bad.
Pros:

The layout of the room was comfortable. The atmosphere was laid back. The time there flew by quickly.

Cons:

The noise level right by the freeway. The room was really dirty when I moved in. There was a long wait to be seen by the staff most of the time.

2023-06-15 via Nuitee