Children allowed
Pets allowed

Facilities

Nightclub
Electric bicycle charging station
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Clean rooms
Comfortable stay
Modern design
Cons:
Small room size
Limited storage space
Busy coffee bar

Categories

Cleanliness
8.25
Positive notes on cleanliness but some minor issues reported.
Service
9.75
Exceptional and personal service from staff, highly praised.
Location
9.25
Fantastic location in NYC, very convenient for exploring.
Room Quality
8.25
Rooms are modern and chic, but some noted they are small with storage issues.
Amenities
9.25
Good amenities offered, including free drinks and a buzzing atmosphere.
Value for Money
9.25
Strong value considering location and service quality.
Food and Beverage
8.75
Good quality offerings, though the coffee bar can be busy.
Overall Experience
9.25
Overall positive experiences mentioned with a few minor points of improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 13:09

Property Description

Stylish Accommodations with City Views
MADE Hotel in New York offers select rooms with floor-to-ceiling windows and modern amenities like air conditioning, bathrobes, and Samsung® flat-screen TVs. Some units even boast stunning city views.

Diverse Dining Options
Guests can enjoy an American breakfast at the property, savor tapas at Debajo, grab coffee at Paper, and unwind with craft cocktails at the Lobby Bar. The hotel provides a range of culinary experiences to suit every palate.

Rooftop Lounge and Patio
With a patio on the 2nd floor and the Good Behavior lounge on the 18th floor, guests can relax in style while taking in panoramic views of New York City. Indulge in Tiki-inspired cocktails and craft beers at this chic urban retreat.

Ready to experience the vibrant atmosphere of MADE Hotel? Book your stay now!

Important information:

Any reservation with a length of stay greater than 21 days is subject to different policies. The property will request a signed agreement after booking.

The resort fee includes:

- complimentary cup of filter coffee in the morning, redeemable at Paper Coffee
- complimentary glass of house red/white wine in the evening, redeemable at Paper Coffee
- free WIFI throughout
- access to Good Behavior, barring private events
- Tokyo Bike X bikes available for hire, on a first-come, first-served basis and if wheather allows it.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    No special conditions apply for groups.

  • Parking

    Private parking is possible at a location nearby (reservation is not needed) and costs USD 75 per day.

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Hill Located: No
  • Ramp: No
  • Entrance Leveled: Yes
  • Room Max Guests Number: 2
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
  • Lifts Accessible: No
Show all accessibility features

Guest Reviews

9
Based on 1461 reviews
Cleanliness: 8.25
Service: 9.75
Location: 9.25
Room Quality: 8.25
Amenities: 9.25
Value for Money: 9.25
Food and Beverage: 8.75
Overall Experience: 9.25
Y
Yigeon extended_group us
8
2026-04-10 via Nuitee
S
Stephanie extended_group de
10
Uneingeschränkte Empfehlung für New York!
Pros:

Sehr schönes Boutique Hotel in Midtown Manhattan. Sehr schöne, gemütliche Bar und ein Café in der Lobby, in der man entspannt sitzen und auch Kleinigkeiten essen kann und Frühstück bekommt, wer mag. Wir haben einmal dort gefrühstückt und auch das war sehr lecker. Hotelgäste bekommen den ganzen Tag Kaffee/ Tee gratis, zur Happy Hour auch ein Glas Wein. Die Lage ist super, die Anbindung vom/zum JFK perfekt, über Penn Station, Subway direkt um die Ecke, aber auch Bars, Restaurants, Cafés direkt vor der Tür. Das Personal ist äußerst freundlich und hilfsbereit, die Zimmer sauber und modern eingerichtet. Uns hat es wirklich sehr gut gefallen. Wir waren als Familie mit drei erwachsenen Kindern 5 Tage ( wir hatten ein DZ und ein Dreibettzimmer) dort und würden es sofort wieder buchen.

Cons:

Ja, die Zimmer sind klein und es gibt kaum Ablagefläche, aber es ist halt NY und in den meisten Hotels wohl so. Uns hat es nicht gestört, dafür waren die Zimmer mit viel Liebe, modern und stylisch eingerichtet. Holzfußboden, Regendusche mit ordentlich Druck und es gab hochwertige Pflegeprodukte dazu. Es gibt keine Kaffeemaschine auf dem Zimmer, also morgens in der Lobby den Kaffee holen und den ersten Kaffee/ Tee im Bett genießen.

2026-04-10 via Nuitee
L
lucy family_with_children gb
8
Pros:

Room was cool,

Cons:

the general spaces were sometimes busy with external people

2026-04-08 via Nuitee
B
Beauty solo_traveller ca
8
2026-04-07 via Nuitee
C
Cindy extended_group be
10
2026-04-07 via Nuitee
M
Marine solo_traveller fr
10
2026-04-07 via Nuitee
E
Ellen extended_group se
8
Rekommenderas
Pros:

Läget, sköna sängar

Cons:

Liten toalett

2026-04-06 via Nuitee
S
Sergio family_with_children co
9
2026-04-05 via Nuitee
J
JEONG MIN couple kr
9
2026-04-04 via Nuitee
M
Marita family_with_children no
8
Great choice for exploring Manhattan - will return!
Pros:

Great location for our New York visit. Loved the theming of rooms and got an upgrade after some issues with the heating the first night. Would recommend choosing the Superior King for more space. Free morning coffee is a nice detail, but breakfast would have been better :)

Cons:

Hotel lacks a bit of atmosphere due so the building being "small but long" limits space in reception / common areas. Rooms and location is good though.

2026-04-02 via Nuitee
W
Wiebke solo_traveller de
10
Wunderbare Lage, sehr gutes Preis-Leistungsverhältnis.
Pros:

Super!

2026-03-31 via Nuitee
L
Leonie extended_group nl
10
2026-03-31 via Nuitee
R
Ridge Anthony couple no
10
2026-03-28 via Nuitee
K
Kirstenld couple us
8
A cozy, beautifully decorated place to stay in the heart of Chelsea.
Pros:

The overall decor and feeling of the hotel was a great vibe and very cozy. The breakfasts were delicious and the food downstairs in the restaurant was overall fantastic. We had many meals there. I appreciated where there was thoughtfulness at the hotel to highlight artisan made and local artists. The staff was always kind and helpful.

Cons:

There wasn't a private place to hang out. All the public spaces were open...nothing but one small seating section of the main lobby for hotel guests only. Many people not staying at the hotel came there for the coffee shop and bar - which are both great. During the day, the rooftop area was available but it felt like a club/bar that was closed. We didn't feel like we could hang out there - it looked like a place for only private events and not set up for guests during the day. It would be nice if that was more inviting or open for hotel guests and not just evening events.

Also, my room was really small and not great for two people. There was very little space for our suitcases and limited hanging space. I think the more affordable rooms are best for only one person. I would suggest upgrading to a larger room for two people.

I was surprised they used a brand that was not natural or ethical for the toiletries. It was a trendy brand, but not a clean or sustainable brand at all.

2026-03-26 via Nuitee
M
Mark couple no
7
Pros:

Beliggenheten, veldig sentralt

Cons:

Vaskepersonalet kunne vasket bedre med vaskemidler. Og brukt mer tid på å rengjøre rimet generelt

2026-03-26 via Nuitee
S
Sonja extended_group ch
10
Pros:

Bar, Zimmer, ruhige und doch sehr zentrale Lage, super freundliches Personal

2026-03-25 via Nuitee
S
Shakira family_with_children gb
8
Overall a lovely hotel with friendly staff in a great location
Pros:

Location was good. Close enough to two subway stations. Free coffee and tea offered plus free WiFi. Quiet neighbourhood but still very central.

Cons:

Limited amentities in the room. No fridge. Kettle, slippers and robe only available on request.

2026-03-25 via Nuitee
E
Elizabeth solo_traveller ch
6
2026-03-24 via Nuitee
K
Katie couple ie
8
Nice small clean hotel - good location
Pros:

Location perfect

Cons:

I liked

2026-03-23 via Nuitee
J
Jaynie couple us
9
2026-03-22 via Nuitee