Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Heating
Terrace
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Clean rooms
Comfortable stay
Modern design
Cons:
Small room size
Limited storage space
Busy coffee bar

Categories

Cleanliness
8.25
Positive notes on cleanliness but some minor issues reported.
Service
9.75
Exceptional and personal service from staff, highly praised.
Location
9.25
Fantastic location in NYC, very convenient for exploring.
Room Quality
8.25
Rooms are modern and chic, but some noted they are small with storage issues.
Amenities
9.25
Good amenities offered, including free drinks and a buzzing atmosphere.
Value for Money
9.25
Strong value considering location and service quality.
Food and Beverage
8.75
Good quality offerings, though the coffee bar can be busy.
Overall Experience
9.25
Overall positive experiences mentioned with a few minor points of improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 13:09

Property Description

Stylish Accommodations with City Views
MADE Hotel in New York offers select rooms with floor-to-ceiling windows and modern amenities like air conditioning, bathrobes, and Samsung® flat-screen TVs. Some units even boast stunning city views.

Diverse Dining Options
Guests can enjoy an American breakfast at the property, savor tapas at Debajo, grab coffee at Paper, and unwind with craft cocktails at the Lobby Bar. The hotel provides a range of culinary experiences to suit every palate.

Rooftop Lounge and Patio
With a patio on the 2nd floor and the Good Behavior lounge on the 18th floor, guests can relax in style while taking in panoramic views of New York City. Indulge in Tiki-inspired cocktails and craft beers at this chic urban retreat.

Ready to experience the vibrant atmosphere of MADE Hotel? Book your stay now!

Important information:

Any reservation with a length of stay greater than 21 days is subject to different policies. The property will request a signed agreement after booking.

The resort fee includes:

- complimentary cup of filter coffee in the morning, redeemable at Paper Coffee
- complimentary glass of house red/white wine in the evening, redeemable at Paper Coffee
- free WIFI throughout
- access to Good Behavior, barring private events
- Tokyo Bike X bikes available for hire, on a first-come, first-served basis and if wheather allows it.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Hill Located: No
  • Ramp: No
  • Entrance Leveled: Yes
  • Room Max Guests Number: 2
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
  • Lifts Accessible: No
Show all accessibility features

Guest Reviews

9
Based on 1592 reviews
Cleanliness: 8.25
Service: 9.75
Location: 9.25
Room Quality: 8.25
Amenities: 9.25
Value for Money: 9.25
Food and Beverage: 8.75
Overall Experience: 9.25
F
Fiona • extended_group • nz
6
The location is great. I think its a really good location for a young clientele.
Pros:

Location it was a good location. Some of the staff were just fab but others not so good! I think the outside lobby bar and rooftop bar could do with a refurb. Alex deserves a mention. He went out of his way when we arrived to recommend some great places to us.

Cons:

Rug on bed was rotting and had holes in it which made it seem a little grungy. Would recommend a room not street facing - it really was so noisy from about 1.00am. Think there maybe construction or something but it was pretty full on noise from then,

2026-09-17 • via Nuitee
A
Ayelet • solo_traveller • il
8
Pros:

מלון יפה במיקום טוב. צוות נעים ועוזר. יש מים וקפה בלובי. מיטה מאוד נוחה.
בקשנו מקרר לחדר וקבלנו ללא עלות נוספת.

Cons:

החדר קטן מאוד אם כי מעוצב בטוב טעם. לא יכול להכיל יותר מ2 מזוודות.
התאורה קצת חשוכה לטעמנו כי רצינו לקרוא. גם המעלית חשוכה מידי.

2026-09-16 • via Nuitee
M
Maria • couple • it
8
2026-09-15 • via Nuitee
M
Maria • couple • it
8
Pros:

A very charming hotel, with exceptionally efficient and kind staff.

2026-09-13 • via Nuitee
J
Jennifer • couple • us
9
2026-09-12 • via Nuitee
R
Renata Carpinelli • solo_traveller • br
10
Pros:

Hotel confortável e muito bem localizado!

2026-09-12 • via Nuitee
S
Simona • family_with_children • es
8
Super!
Pros:

Le personnel, ainsi que le directeur on été d'un très grand soutien lors d'une situation difficile avec mon fils.
De plus ils ont été compréhensifs suite à une petite mésaventure passée avec la femme de ménage.
Super accueil!

2026-09-11 • via Nuitee
G
Grace • extended_group • gb
10
2026-09-07 • via Nuitee
A
Anthony • couple • us
9
A beautiful hotel for a great value in a terrific location
Pros:

Perfect location. The room was decorated beautifully. The bed was super comfy. All the staff were very kind.

Cons:

One of the two elevators was not working my entire stay. I wish the room had a fridge. I also wish there was either free water in the rooms or refill stations somewhere.

2026-09-07 • via Nuitee
A
Antje • family_with_children • de
9
2026-09-06 • via Nuitee
N
nathalie • couple • fr
9
2026-09-06 • via Nuitee
N
Nicky • couple • gb
8
2026-09-05 • via Nuitee
L
lowe • extended_group • us
10
2026-09-04 • via Nuitee
M
Mouton • couple • ar
7
Overall I think the hotel is great but the value/quality for the price might be slightly off!
Pros:

The rooftop had amazing views, the lobby/cafe was beautiful and the room was really nice too! The complimentary coffee is a really nice touch and great quality too!

Cons:

Some of the areas felt less cared for than others. The room was super clean but the smell wasn’t great. Part of the staff was incredibly kind and helpful and others not so much. So I’d say generally speaking, it just felt a bit inconsistent.

2026-09-04 • via Nuitee
M
Marc • family_with_children • fr
8
Etablissement idéalement situé, propre et moderne
Pros:

Idéalement situé, les chambres sont modernes et très propres. A New York il ne faut pas s'attendre à avoir une vue de la chambre car bien souvent cela donne dans une cours mais il y avait une belle terrasse.
Le personnel était très aimable et avenant.

2026-09-03 • via Nuitee
H
Heidi • couple • us
10
2026-09-02 • via Nuitee
M
Moris • extended_group • it
10
2026-09-02 • via Nuitee
M
marike • couple • nl
9
Wij komen terug!
Pros:

Heel prettige ontvangst bij de receptie! We hadden enorm vertraging en we kregen ons glas complementary wine alsnog. Personeel all over heel vriendelijk en ligging is top!

2026-08-31 • via Nuitee
S
Sabine • solo_traveller • fr
8
Sehr schöne und erlebnisreiche Woche in New York. Jederzeit wieder.
Pros:

Super Lage, zentral und ruhig. Sehr bequemes Bett. Schönes Design

Cons:

Es fehlte ein Schrank und es gab nur drei Kleiderbügel. Wir behielten die meisten Kleidungsstücke im Koffer.

2026-08-30 • via Nuitee
J
Justine • solo_traveller • gr
9
Pros:

Great location, modern room, on the small side however the really comfortable bed and sheets made up for it!
Would definitely book again.

2026-08-29 • via Nuitee