SureStay Hotel by Best Western Spicer

Hotels
SureStay Hotel by Best Western
8.8 (169 reviews)
154 Lake Ave S , Spicer , us

Free
Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Pets allowed
Fax/photocopying
Non-smoking throughout
Pet bowls
See all facilities

Review Highlights

Pros:
Friendly and helpful staff
Great location
Cons:
Cleanliness issues
Limited breakfast options

Categories

Cleanliness
8.38
Issues were reported with smoke odor and cleanliness of the room.
Service
9.85
Staff were consistently rated as helpful and friendly.
Location
9.89
Great location near the lake and restaurants.
Room Quality
7.84
Some guests experienced issues with room changes and amenities.
Amenities
7.87
Pool and hot tub had mixed reviews; breakfast options were limited.
Value for Money
9.33
Comments suggest mixed value perception, particularly regarding pet fees.
Food and Beverage
7.88
Breakfast variety was criticized in multiple reviews.
Overall Experience
9.35
Overall experience was positive despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 13:07

Property Description

Luxury Beachfront Stay

Indulge in Relaxation: Enjoy the indoor pool and spa center for a rejuvenating experience during your stay at SureStay Hotel by Best Western Spicer.

Modern Amenities: Each room is equipped with air conditioning, a fridge, microwave, coffee machine, and free WiFi, ensuring a comfortable and convenient stay.

Convenience at Your Fingertips: With a 24-hour front desk, free toiletries, and a desk in every room, we aim to make your stay as seamless as possible.

Book your beachfront getaway at SureStay Hotel by Best Western Spicer for a perfect blend of luxury and comfort.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: STC

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.8
Based on 169 reviews
Cleanliness: 8.38
Service: 9.85
Location: 9.89
Room Quality: 7.84
Amenities: 7.87
Value for Money: 9.33
Food and Beverage: 7.88
Overall Experience: 9.35
B
Bennett family_with_children us
10
2026-03-02 via Nuitee
M
Monty family_with_children us
7
2026-02-23 via Nuitee
K
Khural couple in
8
We were happy
Pros:

Availability of every thing required to stay , clean beds, study table, iron , Coffee machine, TV , proper lighting

Cons:

The wash basen was out side the washroom and very close to entrance.

2026-02-11 via Nuitee
M
Monty family_with_children us
9
2026-01-23 via Nuitee
T
Timothy couple us
8
Cons:

I had to pay twice i paid booking.com and the motel. Not happy about that

2026-01-20 via Nuitee
T
Timothy solo_traveller us
8
Pros:

Huge room

Cons:

Could have done better with breakfast items

2026-01-20 via Nuitee
M
Melanie couple us
10
Great polite staff. Pleasantly surprised that this was such a great stay.
Pros:

Breakfast was well stocked with hot and cold items. A little salty but there were so many options to chose from that I surely didn’t go hungry

Cons:

Mattresses weren’t the best but I’m used to a tempurpedic so overall it was fine

2026-01-19 via Nuitee
D
Diane couple us
7
2026-01-19 via Nuitee
J
JEFFREY couple us
5
Pros:

Location

Cons:

Rechecked it @2:30, came back @ 3 to a line of people. Waited 20 minutes to get to counter only to find my room was given to someone else. Did get room back. Rooms were not as good as perceived
From internet.

2026-01-19 via Nuitee
V
Val couple us
8
2026-01-19 via Nuitee
M
Michaela couple us
6
Pros:

Check in and out was easy and quick

Cons:

Our room smelled and the bathroom floor wasn’t the cleanest

2026-01-19 via Nuitee
D
Denise couple us
9
Our daughter lives in the area - we will stay here again vs. the other place we had been staying.
Pros:

We went out for breakfast but the room and facility were nice.

Cons:

I knew that check-in was 3:00 . we had been traveling a couple of hours got there at 2:35 and were told we had to wait til 3:00 - so we drove around for 25 minutes and came in at 3:00 and then were able to check right in.

2026-01-19 via Nuitee
M
Monty couple us
8
2025-12-29 via Nuitee
C
Carlson couple us
9
Probably would stay again
Pros:

Pool room was warm
Hot tub was nice and hot
Great brk choices

Cons:

Pool too cold
Not able to do a later check out

2025-12-15 via Nuitee
M
Monty family_with_children us
8
Pros:

Location

Cons:

Repeated breakfast

2025-12-03 via Nuitee
D
Destiny family_with_children us
2
Had to pay triple the amount of our stay due to "unregistered pets" not staying again wont recommend
Cons:

Pet fees

2025-11-18 via Nuitee
G
Greg couple us
8
Pros:

Clean, good staff, good breakfast

Cons:

Bed and pillows not great. No elevator

2025-11-16 via Nuitee
D
Debra family_with_children us
10
The staff was exceptional, from the front desk staff to the team members taking care of the breakfast. We will definitel
Pros:

The location was great, across the street from the lake and very close to several restaurants - easily walkable.

2025-11-11 via Nuitee
C
Camden couple us
4
Cons:

Hot tub was down for repairs and the breakfast was mid at best

2025-10-17 via Nuitee
J
James solo_traveller us
8
2025-10-08 via Nuitee