Hotel WTI Airport

The bathroom was not very clean. While the staff was nice they could not understand us.

Better to have some idea about this area (Mahipalpur) and tempered expectations matching that. I personally was okay with that for a single person stay, however saw some of the other guests (all Indians BTW) complaining about the surrounds.

The promised complimentary (200 INR/-) pickup and drop-off from/to the airport as mentioned in the reservation confirmation was not there. No one picks your call when you land middle of the night. I had to make my own transportation arrangement - apparently, its a different company, other than the hotel that arranges for this transportation. The hotel arranged for my transportation back to the airport, however charged me 3x of what I paid coming in from the airport.

The staff at the hotel otherwise, was very helpful. Helped me with all the local directions.
The breakfast as well was very good and was just what light breakfast should be.

The last few blocks leading to WTI Hotel reminded me many times of our short overnight stays in Bangkok where I used to look up on latestays.com (now taken over by Bookings.com or other websites.) which were often located on very narrow, very rocky streets having many small vendors. IT FELT LIKE HOME. Like our BKK hotels, WTI had a nice entrance, with very quick assistance with many bags, The clerk quickly assigned a room on the ground floor (as requested in the reservation due to our age, not wanting to haul bags up stairs). But this hotel has an elevator! Our room was a little tight, but well equipped, an older refurbished hotel indeed. I always used these standards: The room was cool, (A/C), and quite clean, water was hot, bed firm and comfortable, and safe! What more did we need? Ah yes, we needed to hire a taxi to take us to Agra which the manager quickly arranged for 6AM departure. No sweat! The hotel even has a small restarant on the top floor that we didn't know about upon arrival that was even agreeable to opening very early the next morning before our departure. When we returned from Agra (Taj Mahal) the slow 4 hr return trip left us a bit short of time to get to airport. The manager who kept our bags while we went site seeing simply had the same taxi take us to the airport avoiding having to flag a new text during rush hour. So yes I give this small hotel a very high commendation!

** this place is not near the airport, they send a taxi after you and it's in a run down area and the hotel is not very nice it's a 1 star property**

I reserved this property because it provided a shuttle to the airport, but that’s actually untrue. I’d had correspondence with the hotel, verifying the same, but they didn’t answer when I called the provided numbers, nor return messages/ emails. I got a cab in the end. The room stank of some industrial cleaning product. A complete disaster

It was a great price for what we were looking for. We booked it because it was close to the airport and it came with a free shuttle.
We checked in late in the evening and checked out very early in the morning.
The food from the restaurant was excellent and convenient.

Very helpful staff. Room was dirty, the floor especially.

This hotel is super near the airport but the street it’s on is off the beaten path and it’s very much like many other streets in India poverty stricken, so it is sort of a shock because there are a bunch of people on the street that asked for money and as a single woman, I did not feel comfortable. All over India like on the streets of Delhi there ere are a lot of beggars and people that ask for money and they come right up to you. I know there are other hotels on the main drag there for the same price that look a lot nicer and if I had been in Delhi before I would’ve picked another hotel if you can afford it go to the Radisson or the Taj Mahal for $100 a night and you will save yourself from people begging and being in a very poverty-atriken environment. The elevator was broken when I got there and I asked them about refrigeration because my medication needed to be refrigerated. They promised me they would fix it and they never did so it was left there for two days when I went to Kathmandu and when I came back, they never put the medication in the fridge like I requested. They told me they were gonna do room service and they never did the room service then finally they did.

There was drunkard man in the next room that keep banging on the doors. Even my door seems like some one trashed it, the door man could not open my door after 3 to 4 try’s he managed. The staff supposed to call the transportation, did not happen until reminded them in the morning.

Very nice rooms and food. Thanking u for complementary pick up.

Very nice. Thanking u for your smooth transfer arrangement for my parents from the Airport. We will visit again. Rooms and food was also very impressive.

Very good services and room.

We stayed here with family. Thanking u for Complementary pick up from the Delhi Airport. Rooms are very neat and clean and good. They served dinner at night at night. Tasty food. We recommend for transit stay.

Good location, responsive room service, clean and comfortable room, fast check out. It was an excellent stay. Located slightly further away from city centre and therefore offers quiet surroundings for good rest. Room design is contemporary and I like it a lot. If hotel could provide covered car park, that will be great

This place difficult to find. Noisy. Has different name than on Expedia. . Dirty. Wont stay here in future. I wish yo cod refund my money. Very bad experience.

The booking expedia and booking group should update hotels regularly otherwise misleading the public to make their commission. this is a dirty trick to make money. I have no vocabulary to describe about your service providing.to customers.

One of the good choices if you are looking for a hotel near Delhi airport . The rooms are big and clean . Desk staff is well trained and very polite . Thank you hotel Wti airport .

This was my 2nd stay after December 23. I got very much change in cleaning and services. Rooms was very neat and clean and staff r very co-operative. Very safe place to stay for family and senior citizens. I booked again for my parents who is coming from states next month. Thanking you

Good Service Near Delhi Airport. Thank u for pick up.

Thanking you Ram for nice service. Also very thankful u for timely complementary pick-up for the Airport.