Facilities

Offsite parking discounted rates available
Guest education on local ecosystems and culture
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Pets allowed
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Clean rooms
Good breakfast
Convenient location
Cons:
Noise disturbances
Misleading amenities
Room quality issues

Categories

Cleanliness
6.53
Rooms were clean and towels were provided daily.
Service
8
The staff were very friendly and accommodating.
Location
7.54
Convenient location about a 30-minute walk to the city centre.
Room Quality
4.49
Issues with curtains and noise disturbances affected comfort.
Amenities
4.52
Misleading information about fitness facility; lack of basic signage.
Value for Money
5.48
Room quality did not meet expectations considering the price.
Food and Beverage
7.53
Excellent breakfast provided.
Overall Experience
5.5
Stay was marred by significant issues impacting comfort.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 16:32

Property Description

Luxurious Accommodation:
NEW BELLA HOTEL, located in Yerevan, offers comfortable and air-conditioned rooms with free WiFi and private bathrooms. Some rooms even feature balconies for a stunning view of the city.

Dining and Relaxation:
Guests can indulge in delicious meals at the hotel's restaurant or unwind with a drink at the bar. The sun terrace provides a perfect spot to soak up the sun while enjoying city views.

Convenience and Service:
With multilingual staff available 24/7, including English, Armenian, Georgian, and Russian speakers, guests can expect top-notch service to help plan their stay. The hotel also offers a paid airport shuttle for added convenience.

Book your stay at NEW BELLA HOTEL for a delightful and memorable experience in Yerevan!

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

6.2
Based on 55 reviews
Cleanliness: 6.53
Service: 8
Location: 7.54
Room Quality: 4.49
Amenities: 4.52
Value for Money: 5.48
Food and Beverage: 7.53
Overall Experience: 5.5
K
K • extended_group • es
10
2026-01-02 • via Nuitee
D
Daniela • family_with_children • ro
10
2025-11-22 • via Nuitee
K
Katrin • family_with_children • se
9
Pros:

Meeldis personal.Tore naine vastutulelik.Töökas.Hotell asub kesklinnast 800m.Hommikusöögi võimalus olemas.Igapäev puhtad rätikud👍🫶

2025-10-28 • via Nuitee
L
Ladislav • solo_traveller • cz
7
2025-10-06 • via Nuitee
Ншан • couple • ru
10
2025-09-18 • via Nuitee
L
Lazaros • solo_traveller • cy
4
Pros:

The staff were very friendly, and the location of the property was convenient — approximately a 30-minute walk to the city centre, with essential shops within walking distance.

Cons:

I was disappointed with my stay due to several issues that significantly affected my comfort.

Firstly, I was not informed in advance that I would need to pay in cash due to a broken card reader. This should have been clearly communicated before arrival, as it caused unnecessary inconvenience.

Secondly, the listing on Booking.com stated that the hotel had a fitness facility, but this was not the case, which was both misleading and disappointing.

The room itself had multiple issues. The curtains were faulty, allowing light to enter not only in the morning but also throughout the night from the streetlights, making it difficult to get proper rest. In addition, the windows and walls were not soundproof, and loud music played late into the night, further disturbing my sleep.

There was also no signage provided to indicate “Do Not Disturb” or “Room Cleaning,” which led to an awkward situation where a cleaner entered my room around 5pm without warning.

Overall, I found the stay lacking in basic comfort and clear communication. These are things I would expect to be in place given how the property was advertised.

2025-08-07 • via Nuitee
A
Ahmadi • couple • ir
3
2025-08-06 • via Nuitee
Юлия • family_with_children • ru
7
Номер делюкс это бывшая сауна. Пастельное белье, полотенца - все было чисто. Но сам этот факт придавал (лично мне брезг
2025-08-01 • via Nuitee
R
Ramil • family_with_children • ru
10
Pros:

Было чисто,приветливый персонал,прекрасный завтрак,понравилось все

2025-07-22 • via Nuitee
L
Lalantha • extended_group • qa
5
2025-07-15 • via Nuitee
P
Pavel • group • ge
6
Pleasant
Pros:

Generally it was good.
But for that price there are a lot more comfortable hotels.

Cons:

Near is restaurant and till 12 am there is a very loud misic..

2025-03-16 • via Nuitee
K
Khachatryan • review category business travellers • am
10
Exceptional
2025-02-12 • via Nuitee
C
Cora • group • ae
5
Passable
Pros:

location is good.

Cons:

Wifi connection is too bad in my room.

2024-12-22 • via Nuitee
S
Sanjay • young couple • ae
9
Superb
2024-12-06 • via Nuitee
J
Jitka • family with young children • cz
3
Poor
Pros:

Location

Cons:

This is my first negative review but I have to write it... We booked a family suite with 4 single beds, one double bed, a balcony and a view of the city. We were given another room on the spot that said DELUXE, that was previously probably used as a spa - the room with two single beds had a sauna in the next door and the beds stayed like on a covered pool. The living area had a double bed (looked like in the whirlpool area), there was no balcony, not even a window!!! Dark, smelly and kind of dirty (used tissueas behing the bed... ) There were only two duvets in the room, the other two were in the wardrobe and we had to put the sheets on by ourselves (I'd rather not even comment on the appearance of the duvets). The whole room smelled of cigarette smoke, and the bathroom smelled of smelly waste. After the first night I wanted to change the room for the room that I booked, but we were told to come to the hotel at 2pm and they would change the room for us, but this was not convenient because we had sightseeing in Yerevan planned for the whole day. To do the change of the rooms in the morning was not possible so we had to stay in the room also for the second night in the end. The second night was terribly noisy, everything was heard from the corridor, the sound of the mobile phone, every word and the guests were talking, smiling, partying like that until 1 am. None of the staff cared about the night's peace. Breakfast was very poor, sausage, eggs and jam. The second breakfast we didn't get at all however I kindly asked for the package because of an early flight. They confirmed that we get a package instead of breakfast but the packages were nowere prepared. The overall impression of the hotel was terrible, it was impossible to sleep because of the noise of the guests and the smell of cigarettes.

2024-11-04 • via Nuitee
J
Jozsef • group • hu
8
Very good
2024-10-25 • via Nuitee
C
Christina • young couple • dk
7
Good
Pros:

Good location, large room and bathroom. Somewhat rundown, but I could see that some rooms are newly renovated (top floor) we chose a room with balcony that was not renovated. Good place to crash for a day or two - fair price.

2024-10-19 • via Nuitee
A
Ayoub • family with young children • dz
1
Bad
Pros:

Breakfast was okay

Cons:

When we try to talk to staff doesn’t know English also tv doesn’t work also bed mattress was very uncomfortable

2024-10-14 • via Nuitee
Z
Zhonghao • young couple • cn
9
Superb
Pros:

was near the city centre with groceries nearby. the roof of the Yerevan church can be seen outside the window. 5mins walk to the nearest metro station. quiet at night and the staff was helpful and friendly

Cons:

should provide bottled drinking water

2024-07-10 • via Nuitee
M
Ma • group • ae
10
Comfortable and happy with their service.
Pros:

The staff is very accommodating especially the manager/boss, he's helpful and want fairness. They serve breakfast on or before time and everyday housekeeping. Quality service for an affordable price. Highly recommended.

2024-04-05 • via Nuitee