Hotel Yakushima Sanso

Hotels
8.5 (46 reviews)
Anbo 2364-35 , Yakushima , jp

Free
Children allowed

Facilities

Offsite parking discounted rates available
Air conditioning
Restaurant
Terrace
Lift / Elevator
Luggage storage
Safety deposit box
Public Bath
Fire extinguishers
Smoke alarms
See all facilities

Review Highlights

Pros:
Good location
Cons:
Poor room design
Small rooms
Poor signage

Categories

Cleanliness
7.33
External signage very poor, made it hard to find.
Service
9.3
Standard quality for this hotel tier.
Location
9.34
Good location.
Room Quality
6.79
Lots, poorly designed rooms.
Amenities
8.82
Standard quality for this hotel tier.
Value for Money
8.78
Standard quality for this hotel tier.
Food and Beverage
8.83
Standard quality for this hotel tier.
Overall Experience
8.8
Average hotel experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-02-03 16:26

Property Description

River Views and Mountain Balconies
Hotel Yakushima Sanso offers stunning river views from each accommodation, providing a serene and picturesque backdrop for your stay. Additionally, guests can enjoy the refreshing mountain views from the private balconies in every room, perfect for relaxing and unwinding after a day of exploration.

Convenient Amenities and Facilities
With air conditioning, flat-screen TVs, and private bathrooms in each room, guests can expect a comfortable and convenient stay at Hotel Yakushima Sanso. The hotel also provides free WiFi, ensuring guests can stay connected throughout their visit. Moreover, the on-site restaurant offers delicious meals, and free private parking adds to the convenience.

Nearby Natural Attractions
Located just 1.5 km from Harutahama Beach and close to Jomon Sugi and Yakusugi Land, Hotel Yakushima Sanso is the ideal base for nature lovers and outdoor enthusiasts. Explore the beauty of Shiratani Unsuikyo, located only 29 km away, and immerse yourself in the breathtaking surroundings of Yakushima.

Experience a perfect blend of comfort and nature at Hotel Yakushima Sanso. Book your stay now for an unforgettable getaway.

Important information:

Please note that if a nonsmoking room is requested, the room will be deodorized using an air neutralizing spray.

Children who are 4 years and younger may stay in an existing bed for free. Child rates apply to children who are 12 years and younger. Adult rates apply for children 13 years and older. Please contact the property directly for details.

Due to Coronavirus (COVID-19), this property does not provide housekeeping service during your stay of 2 nights or more. For stays of 2 nights or more, new towels and amenities will be provided in front of the room door everyday. New bed linen will be provided only upon request. The property staff will not enter your room during your stay.

Check-in and check-out hours:
Check-out: 10:00 AM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Guest Reviews

8.5
Based on 46 reviews
Cleanliness: 7.33
Service: 9.3
Location: 9.34
Room Quality: 6.79
Amenities: 8.82
Value for Money: 8.78
Food and Beverage: 8.83
Overall Experience: 8.8
A
Anastasia solo_traveller ae
4
Nice hotel and ambiance, but the unprofessional and aggressive behavior of one manager significantly affected the stay.
Pros:

The hotel itself has a pleasant atmosphere and reflects the calm, hospitable environment you expect in Japan.

Cons:

My experience was negatively affected by the behavior of one manager, Tany.

During the day, I requested assistance with a taxi but received no reply. At around 7 PM, I asked again in person and was told vaguely that taxis were not available, but something might be arranged informally. There was still no clear confirmation or cancellation policy provided.

About an hour later, I cancelled my request. After that, the situation escalated unnecessarily. At around 11 PM, the manager came to my room, raised her voice, and demanded a cancellation fee. I was disturbed late at night several times and not allowed to rest, which is completely unacceptable. Her voice was loud disturbing other guests as well.

In addition, during my stay, whenever there were issues with room arrangements, responsibility was consistently shifted onto me instead of being handled professionally by the hotel.

This behavior completely contradicted the otherwise calm and pleasant atmosphere of the property and unfortunately ruined the overall experience.

2026-03-25 via Nuitee
A
Ashley solo_traveller au
4
Very average hotel.
Pros:

Good location.

Cons:

Lots, poorly designed rooms.
External signage very poor, made it hard to find, no signs to help find reception.
Rooms small and hard to use eg as a couple we were very cramped.

2026-01-29 via Nuitee
しば solo_traveller jp
10
2025-10-22 via Nuitee
F
Fabio family_with_children ch
10
2025-09-19 via Nuitee
J
JUNYI Kristin solo_traveller cn
9
2025-09-18 via Nuitee
J
Juri young couple us
8
This hotel made our days! We have very fun memory of Yakushima island trip thanks to them.
Pros:

My husband has to be on gluten-free diet and the chef did extra work to cook him delicious gluten-free dinner and breakfast. We really appreciated it. All the staff were very friendly and nice! We felt as if we were families. The owner was nice, too. I actually chose this hotel because my favorite writer, Fumiko Hayashi, stayed here back in 1940s and wrote the famous novel. They have the display of the writer's photos and stuff in the lobby. They keep goats in the front yard which is amusing.

Cons:

The dryers in the laundry room are not easy to use. They need better instructions of how to use in the laundry room. They have a high-end coffee maker in the room next to the cafeteria, but they offer only vanilla flavored coffee. I am not a fan of vanilla coffee. Can they add regular coffee?

2025-06-20 via Nuitee
C
Chisato family_with_children
8
Pros:

古いホテルです。フロントは6階でその下に部屋があります。高低差のある建物で、入ったのが1階で戸惑いました。ただスタッフは親切だったのでよかったです。

2025-05-25 via Nuitee
Y
Yue solo traveller sg
10
Exceptional
Pros:

The hot spring was nice. Staff was also very helpful and understanding.

Cons:

Appliances in the room were slight old.

2025-04-27 via Nuitee
I
Ilan solo traveller us
9
Superb
2025-03-09 via Nuitee
S
SHINICHIRO friends
4
Pros:

2泊しました。食事は外食としましたが、縄文杉ツアーに用意して頂いたお弁当は美味しかったです。

縄文杉前夜寝ているとおおきなムカデが現れ慌てて電気を付けると捕食系の大きな蜘蛛がおり、徹夜での縄文杉アタックとなりました。

屋久島と言うロケーション上仕方ないのかもしれませんが、。

総合評価としては料金を鑑み率直にこの様なy評価となりました。

2024-11-02 via Nuitee
D
David solo traveller us
8
Very good
2024-10-25 via Nuitee
?
??
8
Pros:

眺望が良かったです。

2024-09-18 via Nuitee
D
Danielius solo traveller gb
10
Exceptional
2024-09-03 via Nuitee
G
Gerryc young couple au
9
Superb
Pros:

The staff were very friendly and extremely helpful. The room was clean, comfortable and good value.

2024-04-09 via Nuitee
D
Dominic group sg
7
Good
2024-04-06 via Nuitee
R
Rod young couple us
7
Within walking distance of many restaurants
Pros:

Great location.

2024-02-11 via Nuitee
A
Andreas solo traveller jp
10
Exceptional
2024-01-03 via Nuitee
S
Sturkey young couple us
10
We would stay here again for the price and location.
Pros:

The view, the staff, the comfort of the futons.

Cons:

The walls were dirty and looked old or marked up. The door didn't close well. The bath in our room was mildewed and not fresh looking. It needed to be updated. The hotel seemed like an old hotel that had not been updated.

2023-11-24 via Nuitee
M
Matthew solo traveller au
8
Very good
2023-11-17 via Nuitee
G
Grace young couple au
8
Very good
2023-11-13 via Nuitee