Mars Hotel

Hotels
7.2 (514 reviews)
122, Jalan 2/23A, Taman Danau Kota, Off Jalan Genting Klang, Setapak , Kuala Lumpur , my

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Room service
Family rooms
Lift / Elevator
Luggage storage
Non-smoking throughout
Outdoor furniture
Staff adhere to local safety protocols
Cleaning standards that are effective against Coronavirus
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Review Highlights

Pros:
Good location
Clean facilities
Convenient amenities
Cons:
Poor management
No parking space
Comfort issues with bedding

Categories

Cleanliness
7.16
Clean, but one review mentioned pillow not being comfortable.
Service
5.13
Negative sentiment surrounding management and slow response times.
Location
8.17
Good location, convenient for travel and amenities.
Room Quality
7.62
Room is good, but mentioned issues with sleep comfort due to pillow.
Amenities
7.65
Offers a variety of nearby amenities.
Value for Money
7.61
Value questioned due to service issues and extra fees.
Food and Beverage
7.16
No specific comments, but noted a lack of cups for coffee.
Overall Experience
7.13
Mixed feelings due to both good aspects and poor service experiences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 14:26

Property Description

Convenient Location
Situated just 7.6 km from iconic attractions like Petronas Twin Towers, Mars Hotel offers easy access to must-see destinations.

Modern Amenities
Enjoy a comfortable stay with air conditioning and flat-screen TVs in all rooms, ensuring a relaxing experience for all guests.

Complimentary Services
Benefit from free WiFi, room service, and a 24-hour front desk, making your stay at Mars Hotel convenient and hassle-free.

To experience convenience and comfort at Mars Hotel, book your stay now.

Important information:

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted. Please note that a cash deposit is required upon check-in and it is refundable upon check-out.

Check-in and check-out hours:

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 3 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and charges may be applicable.

  • Pets

    Pets are not allowed.

Location