Hotel Pelecanus Suites

Hotels
Independent
8.4 (50 reviews)
Av. Kuka, Esquina Con C. Tiburon Ballena, Isla Holbox, QROO, 97700 , Isla Holbox , MX

Facilities

Garden
Luggage storage
Wheelchair accessible
Front desk (limited hours)
Smoke-free property
Free reception
Water dispenser
Mosquito nets

Review Highlights

Pros:
Great location
Helpful staff
Spacious rooms
Value for money
Cons:
Missing mini-fridge
Limited amenities variety
Inaccessible or poorly maintained advertised amenities

Categories

Cleanliness
8.3
Guests consistently praised the cleanliness of the rooms and common areas.
Service
8.8
Staff was highly praised for being helpful, prompt, and accommodating.
Location
9.4
The hotel's central location near key landmarks and amenities was a major highlight for guests.
Room Quality
8.2
Spacious rooms with well-equipped facilities were appreciated, but some guests mentioned minor issues.
Amenities
5.5
Mixed feedback on amenities, with some guests enjoying the provided facilities while others noted missing or poorly maintained amenities.
Value for Money
8.8
Great value for money highlighted by many guests, although some felt the price was slightly high.
Food and Beverage
7.3
Positive feedback on breakfast and restaurant services, with a suggestion for more variety in offerings.
Overall Experience
9.4
Guests overwhelmingly had a positive experience and would recommend the hotel to others.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-06-29 08:52

Property Description

Luxurious Amenities
Escape to a tropical paradise and unwind by the outdoor pool or stroll through the lush garden for a tranquil retreat.

Convenient Facilities
Benefit from practical features like luggage storage and a convenient water dispenser for your comfort.

Prime Location
Immerse yourself in the vibrant island life, with Main Square, Holbox Beach, and other key attractions just steps away from Hotel Pelecanus Suites.

Experience comfort and convenience on Isla Holbox. Book your stay now!

Important information:

  • Only registered guests are allowed in the guestrooms.
  • Alcohol is not permitted at this property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Pets

    Pets not allowed

  • Children and extra beds

    No rollaway/extra beds available

  • Pets

    Service animals not allowed

  • Guest type

    Essential workers only - NO

  • Accessibility

    No elevators

See all policies

Location

Guest Reviews

8.4
Based on 50 reviews
Cleanliness: 8.3
Service: 8.8
Location: 9.4
Room Quality: 8.2
Amenities: 5.5
Value for Money: 8.8
Food and Beverage: 7.3
Overall Experience: 9.4
A
amjad family
10
Pros:

The room and bathroom were both sparklingly clean and spacious, with excellent quality mattresses and beds. The blinds were useful, but the room tended to get noisy, particularly after 9:30 in the morning when you could hear music playing from the nearby restaurant. Although it's a fantastic location, it might not be the best choice if you're looking for a quiet place to sleep and unwind. Nevertheless, considering the price, it still represents excellent value.i still give them 5 Starts.

2025-02-04 via Nuitee
K
Karen family
10
Pros:

Excelente hospedaje !

2025-01-02 via Nuitee
J
Jennifer
10
Pros:

Staff was great, room was clean and price was good

2024-05-24 via Nuitee
I
Ira
10
Pros:

Nice hotel, would stay there again, great location, short walk to the beach, great coffee shop across the street, everything you need is nice and close

2024-04-12 via Nuitee
B
Brisa family
8
Pros:

Nice and small propertie, clean overall. Walking distance from everything.
It would be nice if they had a minibar in the room

2024-03-19 via Nuitee
S
sylvain partner
10
Pros:

Bonjour cette hotel est au centre de holbox ont peut marcher du ferry a l hotel 8 minutes et a la plage aussi 8 minutes epicerie a coter bien centrer propre eau chaude tranquille chambre arriere porte patio piscine et hamac air climatiser et ventilateur employer sont gentil buenos buen ubication del hotel en centro de la isla se puede caminar del ferry 8 minuto y de la playa tambien hay tienda cuarto limpio aire buenas y ventilador tengo puerta de cristal a el lado de la piscina receocion y empleado muy amable sylvain canada

2024-03-13 via Nuitee
B
Bianca family
6
Pros:

Buena ubicación y tiendas súper cerca

2024-03-06 via Nuitee
A
ARNOLD family
10
Pros:

The property was as described in the photos. The pool was very small but not somewhere you would hand out. Definitely recommend!

2024-02-22 via Nuitee
M
MAYRA
8
comodo y bonito
Pros:

Pues tuve la mala suerte de que me tocara mal clima, afortunadamente las instalaciones del hotel estaban muy comodas, y cuenta con TV.

2024-02-14 via Nuitee
N
Natalie
10
Pros:

Clean, comfortable botique hotel that is centrally located. Staff were welcoming and friendly. Easy walk to ferry,beaches, and restaurants. I would stay here again!

If the rooms had a small refrigerator then it would have been absolutely perfect!

2024-02-07 via Nuitee
A
Ale family
8
Pros:

Todo bien y limpio

2024-02-01 via Nuitee
L
Lisa partner
10
Pros:

Hotel was exactly as it appears in photos. Large rooms with excellent natural light from balcony. Had a small yet perfect pool in the back patio for cooling off in the afternoon. We spent time in the back garden in the hammocks listening to the restaurants music next door. Mario at the front desk was great and was very helpful. Bed was firm yet comfortable. Perfect (and affordable) place for our Holbox trip.

2024-01-18 via Nuitee
S
Salvador
8
Muy buena opción.
Pros:

El lugar es pequeño pero confortable, limpio y con buen mantenimiento, quizás me hubiera gustado que hubiera una alberca adecuada en tamaño para refrescarse porque parece más un jacuzzi que alberca, la ubicación es buena, tiene comercios cruzando la calle para cualquier emergencia.

2023-12-31 via Nuitee
I
Ingrid Jocelyn partner
10
Pros:

Buen hotel, muy céntrico y habitaciones en buena calidad, lo recomiendo

2023-11-14 via Nuitee
M
Miguel Angel
10
Descanso Total
Pros:

Hotel muy recomendado para descansar, restaurantes cerca, tiendas de conveniencia cerca, playa cerca

2023-09-15 via Nuitee
F
Fernando family
8
Pros:

Se entiende que el hotel está en una isla muy en desarrollo y se puede ver afectada por cortes de luz y agua, pero si puede llegar a afectar la experiencia de los huéspedes. A nosotros nos tocó corte de agua y luz varías horas, y esto afectó el funcionamiento de la alberca que fue uno de los motivos por los que rentamos en este lugar. Pero fuera de eso, todo bien, el personal del hotel supo lidiar y compensar esto.

2023-08-18 via Nuitee
A
Adriana partner
10
Pros:

.

2023-07-31 via Nuitee
C
CESAR ARMANDO HERNANDEZ family
6
Pros:

Bien ubicada y cerca de los principales servicios, un detalle que marco nuestra estancia...la alberca siempre estubo sucia, a pesar que la reportamos hasta el último día la limpiaron, estuvimos una semana.

2023-07-18 via Nuitee
G
Geri Isabel family_with_children
10
Pros:

Todo bien

2023-06-20 via Nuitee
R
Rafael partner
10
Pros:

It’s a very comfortable, clean, modern, and well located hotel. Very close to the ferry and the beach.

2023-04-07 via Nuitee