San Boutique Hotel & Travel

Hotels
9.5 (2407 reviews)
24 Hàng Hành , Hanoi , VN

Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Heating
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Friendly staff
Central location
Good breakfast
Clean rooms
Cons:
Noise from outside
Price perceived as high

Categories

Cleanliness
9.25
The rooms were large and clean; however, minor noise issues were reported.
Service
10
The staff were consistently mentioned as friendly, helpful, and attentive.
Location
9.75
The hotel is very centrally located, ideal for exploring the city.
Room Quality
8.75
Rooms were comfortable but had noise issues from street and hallway traffic.
Amenities
9.25
Standard amenities available, including a good breakfast with various options.
Value for Money
9.25
Good value for money, though some felt pricing could be lower.
Food and Beverage
9.75
Breakfast was highlighted as very good with multiple choices.
Overall Experience
10
Many guests described their stay as memorable and thoroughly enjoyable.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 07:29

Property Description

Central Location in Hanoi
Located in the heart of Hanoi, San Boutique Hotel offers comfort and convenience for your stay in the bustling city.

Modern Amenities and Services
Enjoy air-conditioned rooms, free WiFi, a terrace, and a restaurant during your stay. Benefit from the concierge service, tour desk, room service, and 24-hour front desk for a hassle-free experience.

Near Major Attractions
Explore Hanoi's top landmarks like Hoan Kiem Lake and St. Joseph Cathedral, all within close proximity to the hotel.

To experience the best of Hanoi with convenience and comfort, book your stay at San Boutique Hotel now!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: HAN

Location

Guest Reviews

9.5
Based on 2407 reviews
Cleanliness: 9.25
Service: 10
Location: 9.75
Room Quality: 8.75
Amenities: 9.25
Value for Money: 9.25
Food and Beverage: 9.75
Overall Experience: 10
A
Alexandre • solo_traveller • fr
10
Pros:

Le service, l'accueil et la bienveillance

2026-09-19 • via Nuitee
N
Noam&Eli • solo_traveller • il
10
Pros:

שירות נהדר, ומיקום מהטובים שיצא לנו להיות בהאנוי. קרוב למרכז אך שקט.

2026-09-19 • via Nuitee
M
Malgorzata • solo_traveller • pl
8
Pros:

Friendly and caring staff.

Cons:

Too many stairs in the building, no lift for the last 2 floors to go for breakfast.

2026-09-19 • via Nuitee
C
Christine • extended_group • ph
10
A very special thank you to Cara, Mia, and Kevin for your exceptional hospitality and excellence!
Pros:

Our stay at San Boutique Hotel exceeded all our expectations. From the comfort and cleanliness of the hotel to the genuine warmth and attentiveness of the staff, we felt so well taken care of throughout our stay.

I especially appreciated how Ms. Cara would personally send us a message to ask how we slept, whether the bed was comfortable, and if there was anything else they could assist us with. It may seem like a small gesture, but that kind of thoughtful and personalized service truly made us feel valued as guests.

Cons:

Just keep up the great service.

2026-09-18 • via Nuitee
P
Parastoo • solo_traveller • au
10
Great location and a lovely stay in Hanoi! ❤️
Pros:

Great stay in a fantastic location in the heart of Hanoi. The room was clean and comfortable, and the staff were very friendly and helpful. I felt very welcome as a solo traveller. Would definitely recommend and stay here again!

2026-09-18 • via Nuitee
P
Pepe • couple • es
10
2026-09-18 • via Nuitee
N
Noa • solo_traveller • il
10
Pros:

The stuff was amazing, helped with everything we needed.
The hotel room was very clean, spaced, the location is amazing and the breakfast was very good and diversed.
They have an agreement with a spa 1 min walking and a great discount overthere.
Cara was so kind and sweet and helped with everything we needed.

2026-09-17 • via Nuitee
W
W • solo_traveller • ke
10
2026-09-17 • via Nuitee
D
desiree • couple • it
10
2026-09-16 • via Nuitee
V
Vincent Johann • solo_traveller • de
10
2026-09-16 • via Nuitee
P
Pinak Rudra Ghosh • solo_traveller • in
10
2026-09-15 • via Nuitee
P
Prasath • couple • in
10
Pros:

Close to all the tourist spots and the hosts were very accommodating

Cons:

Food counter in the 9th floor and does not have direct lift access. Lift is available till the 9th floor

2026-09-15 • via Nuitee
U
Utsav • solo_traveller • in
10
2026-09-14 • via Nuitee
A
Alexandra & Marius • couple • de
10
Professionelles Auftreten, top Lage!
Pros:

Besonders nettes und hilfsbereites Personal. Gute Auswahl an Frühstück. Top Lage und gutes Preis-Leistungsverhältnis

2026-09-11 • via Nuitee
N
Nadine • solo_traveller • de
7
Nette Lage allerdings hellhörig und aufdringlich
Pros:

Die Lage ist wirklich super und man ist direkt im Geschehen. Der Tägliche Service fand immer statt.

Cons:

Sehr hellhörig. Z.t ab 5:30h poltern die Gäste die Treppe rauf und runter.
Der Reinigungswagen steht gegenüber von der Zimmertür, auch da war leider immer eine Gewisse Lautstärke gegeben.
Was wirklich sehr störend war, ständig bekam man über WhatsApp Nachrichten.
Wo sind sie?
Sollen wir ihnen etwas buchen?
Wo fahren Sie hin?
Sollen wir einen Transport organisieren..?
ich hatte bereits am Anfang erwähnt, das ich nicht zum ersten Mal in vietnam bin und mich selber organisiere. Ich hatte nur erwähnt zu überlegen Richtung... zu gehen.. evtl.
Nur wenig später kamen ungefragt / ungewollt zig Angebote über WhatsApp.

2026-09-11 • via Nuitee
C
Craig • solo_traveller • au
10
Fabulous week in Hanoi
Pros:

Location in Old Quarter. Very personable staff..Very helpful, always smiling with good understanding of English language. Specific mention of Jaycee. Cara, Mia, Kevin & John. They had also noted when my Birthday was and surprised us with a lovely birthday cake on the day. It was genuinely one of the best stays we have had.

Cons:

No problems with anything.

2026-09-11 • via Nuitee
K
Kees van den Broek • solo_traveller • nl
10
Pros:

Centraal gelegen hotel. In een rustige straat vlak bij het oude centrum en meer. Prima plek als uitvalbasis.

Cons:

Niets

2026-09-11 • via Nuitee
K
Kerri • couple • au
10
Fantastic service from staff and great location
Pros:

The location was fabulous and the staff were so amazing.

2026-09-10 • via Nuitee
T
Thirtha • solo_traveller • in
10
Great place to stay
Pros:

Great hotel to stay ,great hospitality great location very helpful staff

2026-09-09 • via Nuitee
J
Jason • solo_traveller • in
10
Pros:

Lovely staff very helpful

Cons:

None

2026-09-09 • via Nuitee