EQ Kuala Lumpur

Hotels
9.8 (2653 reviews)
Equatorial Plaza, Jalan Sultan Ismail , Kuala Lumpur , my

Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
See all facilities

Review Highlights

Pros:
Helpful staff
Good location
Comfortable rooms
Nice amenities
Beautiful view
Cons:
Food quality inconsistent
Limited access to hotel facilities due to private events

Categories

Cleanliness
9.51
Overall cleanliness was satisfactory, though there were some issues such as wood found in salad.
Service
9.98
Staff was generally helpful and attentive, with a few exceptions in restaurant service.
Location
10
Convenient location near tourist spots and shopping, as well as positive remarks about the view.
Room Quality
9.97
Rooms are described as nice, comfortable, and clean, with some good amenities.
Amenities
10
Amenities such as the pool and jacuzzi received positive mentions.
Value for Money
9.96
Positive feedback on value for money based on location and service.
Food and Beverage
9.01
Mixed feelings about food quality, particularly with some items being overcooked.
Overall Experience
10
Overall experience was positive despite a few drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 15:49

Property Description

Luxurious Accommodations and Stunning City Views
EQ Kuala Lumpur offers 5-star rooms with modern amenities, providing guests with a comfortable stay and breathtaking city vistas.

Relaxation and Fitness Options
Guests can unwind in the year-round outdoor pool, sauna, and garden, or stay active in the fitness centre.

Culinary Delights and Cultural Experiences
Enjoy a diverse culinary journey with Japanese, Malaysian, and Asian cuisine at the on-site restaurant, offering vegetarian and halal options for all guests.

Book now for an unforgettable stay at EQ Kuala Lumpur and experience luxury in the heart of Kuala Lumpur!

Important information:

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: KUL

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children from 1 year old to 4 years old stay for free when using an available cot.
    Children up to and including 5 years old stay for free when using an existing bed.
    Children from 6 years old to 12 years old stay for MYR 34.50 per person per night when using an existing bed.
    People 1 year old and over stay for MYR 128 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.8
Based on 2653 reviews
Cleanliness: 9.51
Service: 9.98
Location: 10
Room Quality: 9.97
Amenities: 10
Value for Money: 9.96
Food and Beverage: 9.01
Overall Experience: 10
S
Sam couple gb
10
Great hotel with a view of the Petronas Towers
Pros:

A very nice hotel in a great location. We were given a room with a view of the Petronas Towers, which was a lovely touch. The hotel is comfortable, breakfast was very good with plenty of choice, and the service was excellent. There are also good options for dinner in the hotel. Most of the main sights are nearby and easy to reach. The staff were very friendly and helpful. We also appreciated that they extended our stay at a good rate when our flight was cancelled.

2026-03-18 via Nuitee
G
Gregory family_with_children ch
10
Devoted staff made us feel like home
Pros:

A very warm thank you to the crew who made us feel like home :
MJ, Khrishen, Virtigha and Anna at the Club
Azmi & Faizal the devoted doormen
and last but not least Rey the fantastic Bellman
I highly recommend EQ and hope I can get back some day !

2026-03-18 via Nuitee
L
Laurent extended_group fr
9
Top
Pros:

La vie la piscine le confort l’espace dans la chambre

Cons:

Rien vraiment parfait

2026-03-17 via Nuitee
F
Franz solo_traveller at
9
2026-03-16 via Nuitee
S
Sharifah family_with_children my
10
Beautiful, breathtaking and luxurious
Pros:

It was beautiful and clean, staff was very accommodating.

2026-03-15 via Nuitee
K
Kai couple ch
10
2026-03-14 via Nuitee
S
Stefano solo_traveller es
10
Amazing hotel, great location, top breakfast
Pros:

Everything! Location, service, pool, breakfast

Cons:

Nothing

2026-03-13 via Nuitee
S
Sae solo_traveller jp
9
2026-03-13 via Nuitee
P
Patricia couple ch
10
Especular
Pros:

La ubicación y las instalaciones del hotel.

2026-03-12 via Nuitee
S
Sylvia extended_group at
10
2026-03-12 via Nuitee
S
Sylvia extended_group at
10
Super Stadthotel
Pros:

Die Zimmer mit Blick auf die Petronas Towers waren hervorragend, großes Zimmer und auch sehr großes Bad (wir hatten ein Eckzimmer) - traumhafter Blick auf die Skyline. Bequeme Betten, angenehmer Service. Wir liebten den Pool, vor allem den Hot Tub. Auch das Gym war sehr gut ausgestattet, auch für Krafttraining geeignet. Besonders fanden wir das Spa, mit Sauna, Dampfbad, Regendusche. Insgesamt tolles Hotel.

Cons:

Wir haben nichts zu beanstanden.

2026-03-12 via Nuitee
G
Gary couple gb
10
Excellent hotel, very friendly and helpful staff
Pros:

Everything. From the friendliness of the staff throughout our stay. The room was of a very good size and with views of the Petronas Towers. Breakfast was excellent with a very extensive choice. Nothing was too much trouble. Would definitely stay again. And brought my wife a lovely cake and rose for her birthday. Free refreshments and snacks in the fridge.

Cons:

Nothing

2026-03-11 via Nuitee
M
Matsuda extended_group jp
10
Pros:

スタッフやサービスがとても良かったです。予約なしでもディナーに入れて貰えましたし、サービスが豊富だったと感じます。

Cons:

L2にあるベーカリーの店員だけ接客態度が良くないと感じた。

2026-03-10 via Nuitee
M
Marco Gabriel couple ch
10
Spektakuläre Aussicht vom Premier King Infinity Zimmer
Pros:

Das EQ liegt extrem zentral unweit vom KLCC. Wir hatten ein Premier King Infinity Zimmer — dieses Zimmer bietet einen 180-Grad Panoramablick auf die Stadt (u. a. die Petronas Towers und den KL Tower) und ist mit allen Vorzügen und Annehmlichkeiten ausgestattet, um den Aufenthalt in diesem fantastischen Hotel so luxuriös wie möglich zu machen. Die Minibar war gratis und wurde uns täglich frisch ausgefüllt. Das Bett war extrem bequem und so platziert, dass man für die wichtigsten Sehenswürdigkeiten nicht einmal das Bett verlassen musste.
Das Personal war extrem freundlich und hilfsbereit — vom Portier über den Check-In bis hin zur Wäscherei und dem Zimmerservice hatten wir durchwegs mit äusserst herzlichen Mitarbeitenden zu tun.

Cons:

Alles hervorragend — ich wünschte, wir wären länger geblieben.

2026-03-03 via Nuitee
J
Jense John family_with_children ch
9
2026-03-02 via Nuitee
J
Jane couple gb
10
Great location and superb quality accommodation
Pros:

Great location close to towers and downtown. Super spacious and modern rooms and very clean

Cons:

Nothing

2026-03-02 via Nuitee
P
paddy couple gb
10
Top rate hotel with top rate staff
Pros:

All the Staff were very friendly and very helpful
Great location near Bukit Bintang but not in the hurly burly of it all
Monorail a few minutes walk
Fantastic breakfast
Fantastic infinity pool with incredible views
Great view of Petronas Towers from bar with open air views on 51st floor
Large comfortable room with great view of monorail 45 floors below!
Lot of attention to detail

Cons:

Nescafe pods for inroom coffee machine

2026-03-02 via Nuitee
M
Michal couple pl
10
Pros:

Wszystko super

2026-02-28 via Nuitee
L
Lesley couple gb
8
Pros:

Bathroom - complimentary water - roof top bar

Cons:

Not enough sun beds

2026-02-27 via Nuitee
N
NATSUMI couple jp
10
2026-02-24 via Nuitee