EQ Kuala Lumpur

Hotels
9.8 (2806 reviews)
Equatorial Plaza, Jalan Sultan Ismail , Kuala Lumpur , my

listing image 1
Show all photos
Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Helpful staff
Good location
Comfortable rooms
Nice amenities
Beautiful view
Cons:
Food quality inconsistent
Limited access to hotel facilities due to private events

Categories

Cleanliness
9.51
Overall cleanliness was satisfactory, though there were some issues such as wood found in salad.
Service
9.98
Staff was generally helpful and attentive, with a few exceptions in restaurant service.
Location
10
Convenient location near tourist spots and shopping, as well as positive remarks about the view.
Room Quality
9.97
Rooms are described as nice, comfortable, and clean, with some good amenities.
Amenities
10
Amenities such as the pool and jacuzzi received positive mentions.
Value for Money
9.96
Positive feedback on value for money based on location and service.
Food and Beverage
9.01
Mixed feelings about food quality, particularly with some items being overcooked.
Overall Experience
10
Overall experience was positive despite a few drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 15:49

Property Description

Luxurious Accommodations and Stunning City Views
EQ Kuala Lumpur offers 5-star rooms with modern amenities, providing guests with a comfortable stay and breathtaking city vistas.

Relaxation and Fitness Options
Guests can unwind in the year-round outdoor pool, sauna, and garden, or stay active in the fitness centre.

Culinary Delights and Cultural Experiences
Enjoy a diverse culinary journey with Japanese, Malaysian, and Asian cuisine at the on-site restaurant, offering vegetarian and halal options for all guests.

Book now for an unforgettable stay at EQ Kuala Lumpur and experience luxury in the heart of Kuala Lumpur!

Important information:

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: KUL

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children from 1 year old to 4 years old stay for free when using an available cot.
    Children up to and including 5 years old stay for free when using an existing bed.
    Children from 6 years old to 12 years old stay for MYR 34.50 per person per night when using an existing bed.
    People 1 year old and over stay for MYR 128 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.8
Based on 2806 reviews
Cleanliness: 9.51
Service: 9.98
Location: 10
Room Quality: 9.97
Amenities: 10
Value for Money: 9.96
Food and Beverage: 9.01
Overall Experience: 10
M
MEIFANG • extended_group • tw
4
Pros:

地點還算可以

Cons:

在吉隆坡這個價格不算便宜。但房間好小也沒有任何其它的服務，雖然在30樓。但陽台外只能看到對面大樓。而且還是有一堆欄杆。實在不推薦。好後悔選了這裡。

2026-07-10 • via Nuitee
D
DR VISHAL • extended_group • gb
8
Staff service is their true strength!
Pros:

Hafiz at the Breakfast bar went to extra lengths to cater to my daughter’s food allergies !
Belinda at the main desk was amicable and helpful

Cons:

Smaller lobby

2026-07-10 • via Nuitee
S
Steven • solo_traveller • fr
7
2026-07-09 • via Nuitee
J
Jared • couple • za
9
Great location, food and views
Pros:

Great location. Close to everything you need. Very good views in a quieter area compared to other hotels.

Cons:

Nothing worth mentioning. It was very good

2026-07-08 • via Nuitee
D
Dyll • solo_traveller • sg
9
2026-07-06 • via Nuitee
H
Houssam • couple • dz
8
2026-07-05 • via Nuitee
W
Wouter • extended_group • nl
9
2026-07-05 • via Nuitee
R
Robbie • family_with_children • au
10
2026-07-05 • via Nuitee
K
Kamil • family_with_children • pl
10
Wyjątkowa przygoda
Pros:

Obsługa

Cons:

Nie było takiej rzeczy

2026-07-04 • via Nuitee
J
jean • solo_traveller • fr
9
place to say in KL
Pros:

top piscine spa au 2eme étage
service reception au top
petit déjeuner exceptionnel

2026-07-02 • via Nuitee
S
Sandra • family_with_children • es
10
Formidable
Pros:

La ubicación, amabilidad del personal
Limpieza, la maravillosa piscina y su terraza para tomar algo con vistas maravillosas

2026-07-01 • via Nuitee
A
Ariff sufi • couple • my
10
Comfortable, luxurious, calm and relaxing
Pros:

Comfortable, luxurious, calm and relaxing

2026-07-01 • via Nuitee
Y
YVAN • solo_traveller • re
10
Super moment en famille. Un acceuil au top.
Pros:

L acceuil le personnel le petit déjeuner. Nous n avons pas dîner ni consommer au bar.

2026-06-30 • via Nuitee
M
Maahi • solo_traveller • mv
10
2026-06-28 • via Nuitee
L
LAY PENG • couple • my
9
2026-06-28 • via Nuitee
C
Captain587 • Couples • Reading, Berkshire, England
10
Wonderful Experience
Pros:

Stayed for two nights in a club room.
This is truly a top class hotel. The staff are super friendly and attentive. From the moment of arrival to our departure they could not do enough.
The club lounge is excellent and the staff there do their hotel proud.
Food was great and a very decent breakfast spread in the main restaurant.
The infinity pool and area is impressive and worth a couple of hours.
Sky51 the cocktail bar is right at the top with fantastic views of the towers and skyline. Although not cheap, prices are not outrageous.
The club room on the 49th floor was excellent. The highlight of course the fact that it has stunning views of the Petronas Towers. Bulgari toiletries are a nice touch. There is a great shower and a bath tub to enjoy.
Importantly the room has an electronic window blind that helps with sleep.
Overall I would most definitely stay at the EQ again if I am lucky enough to return to Kuala Lumper.

2026-06-27 • via Tripadvisor
S
Sabine • couple • de
9
Tolles Hotel mit spektakulärer Aussicht
Pros:

Wir hatten ein Eckzimmer (3906). Der Blick über zwei Seiten auf die Twin Tower und den Fernsehturm war grandios! Beim duschen über die Stadt blicken.. fantastisch!
Der große Aussenpool ist im 29. Stock und bietet ebenfalls einen super Ausblick.
Die Skybar im 51. Stock ist spektakulär! Allerdings auch recht teuer..
Das Kongress Zentrum ist über (tw klimatisierte) Fußgänger Überführungen innerhalb von 10 Minuten zu erreichen 👍
Die Kaffeemaschine im Zimmer bot echt leckeren Kaffee und wir wurden vom zimmerpersonal reichlich mit Wasser versorgt 🤗

Cons:

-

2026-06-27 • via Nuitee
G
GoPlaces38779776735 • Family
10
Great place to stay in KL
Pros:

EQ is an excellent place to stay. It is close to all dining and shops. Staffs are courteous and friendly, housekeeping keeps the rooms neat and tidy and snacks and room mini bar got replenished every single day. Concierge service also excellent- Naim was very helpful and friendly as well.

2026-06-25 • via Tripadvisor
C
Constance • couple • fr
9
Amazing stay!
Pros:

Amazing staff, room was beautiful, all comfort amenities covered and excellent location

2026-06-24 • via Nuitee
T
Tania • extended_group • ch
10
Wir kommen wieder: ein rundum tolles 5* Hotel in Kuala Lumpur
Pros:

Sehr gutes 5* Hotel im Herzen von Kuala Lumpur, welches auch wirklich die 5* verdient hat. Das Hotel bietet allen erdenklichen Komfort. Das gesamte Personal ist sehr professionell und freundlich, angefangen von einem Willkommensdrink und wohlriechenden Handtüchern zum Frischmachen, bis hin zur Beanwortung Anfragen.
Sehr positiv herausgestochen ist die Mitarbeiterin/Managerin Fatin, die sich um ein Anliegen von uns umgehend gekümmert hat und zudem extrem freundlich war. Bei so tollen Mitarbeitern kann man das Hotel nur wärmstens empfehlen.
Das Frühstücksbuffet ist das Beste, was wir in ganz Malaysia jemals erhalten haben. Sehr reichhaltig und schmackhaft, für jeden internationen Gaumen etwas dabei! Die Betten sind unglaublich bequem, die gesamte Zimmereinrichtung ist durchdacht und wirklich gut. Abends hab es Kopfkissenspray zum Schlafen, sehr fein!
Die Restaurants sowie Bars sind sehr gut, die Aussicht aus der Sky-Bar im 51. Stock ein echtes Highlight.

Cons:

Wenn man eine Kleinigkeit verbessern könnte wäre dies der Kaffee am Frühstücksbuffet.

2026-06-24 • via Nuitee