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Facilities
Property facilities
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Health or beauty spa nearby
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Non-smoking rooms
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Air conditioning
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Restaurant
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Room service
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Terrace
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Family rooms
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Pets allowed
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Lift / Elevator
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Luggage storage
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Facilities for disabled guests
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Massage services
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Non-smoking throughout
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Shared lounge/TV area
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Board games/puzzles
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Concierge service
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Kid meals
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Outdoor furniture
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Coffee Shop on site
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Fruits
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Pet bowls
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Spa/wellness center services
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Beauty Services
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Manicure
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Pedicure
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Physical distancing in dining areas
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Key access
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Food delivered to guest room
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CCTV outside property
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Process in place to check health of guests
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Screens / Barriers between staff and guests for safety
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Face masks for guests available
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24-hour security
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Delivered food - securely covered
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Thermometers for guests provided by property
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Television in common areas
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Front desk (limited hours)
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Free wired internet
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Self parking (surcharge)
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Internet access
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Housekeeping on request
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Wine release events
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Reception hall
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Covered parking
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Secured parking
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Health or beauty spa nearby
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Vegetarian menu options available
Review Highlights
Categories
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Property Description
Indulgent Boutique Experience
Charming Rooms with Modern Amenities
Discover individually designed rooms with original features and entertainment systems.
Relaxation at St Giles Spa
Pamper yourself with a variety of treatments and unwind on the terrace with a refreshing cocktail.
Prime Location in Norwich
Experience the city's charm with a stay at St Giles House Hotel.
Book now to elevate your Norwich getaway at St Giles House Hotel.
Please note that the apartments are not within the hotel complex and have their own private entrance.
Breakfast is available on request and is priced per item.
Please contact our reservations team directly to request a pet-friendly room and inquire about availability. They will be happy to assist you and answer any further questions you may have regarding our pet policy.
In addition, we would like to inform you that there is a pet fee of £20 per night to cover the additional cleaning and maintenance required for pet-friendly rooms. This fee contributes to maintaining a clean and comfortable environment for all our guests.
In the event of any accidental or intentional damage occurring during your occupancy, including but not limited to breakages, stains, or excessive mess, we will assess the cost of repairs or replacements required to restore the affected areas to their original condition.
The guest responsible for the damages will be held liable for the associated costs, which will be charged to the credit card on file or settled prior to departure. We encourage all guests to report any incidents or damages immediately to our front desk staff, ensuring prompt attention and resolution.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
Property Policies
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Pets
Pets are allowed on request. Charges may be applicable.
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Internet
WiFi is available in the hotel rooms and is free of charge.
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Parking
Private parking is possible on site (reservation is not possible) and costs GBP 10 per day.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 2 years old stay for £20 per person per night when using an available cot.
Children up to and including 17 years old stay for £25 per person per night when using an existing bed.
Children up to and including 11 years old stay for £25 per person per night when using an available extra bed.
People 12 years old and over stay for £40 per person per night when using an available extra bed.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
Location
Guest Reviews
Excellent location. Great video showing how to find car park. Very friendly staff.
A bit of a hike to our room.
Room and bathroom was larger than expected with plenty of storage and toiletries. Breakfast was lovey and staff member very efficient. Location was excellent for town centre facilities.
The car park was very hard to find and had to call hotel to find it, and shouldn’t have to pay for parking on top of hotel price.
I liked the hotel immensely. Great location, really interesting building and it just has such a lovely atmosphere. This is definitely helped by the staff who are so professional, attentive and personable and really made us welcome. Also, much of the hotel has been re-decorated to a high standard and there are some lovely features.
Our room was comfortable and spacious with a stunning bathroom but the re-decoration of some of the building hadn’t quite made it to the decor of our room, which definitely needed an update. Hopefully it’s on their list on the next round of modernisation!
The large rooms and walk in showers.
NA
Lovely staff; very attractive building; excellent room
Would like to have been left with a coffee pot for breakfast!
Eine super freundlichen Team sehr nett und freundlich.
Nichts
Truly excellent breakfast. Whatever I tried was just fantastic. You are given the chance to choose your ideal breakfast and it is prepared just for you. Perfect cook. The rest of the staff is excellent too, very polite and willing to help you. The cleaning service was also very good and each morning you would receive clean towels and the room would be tidy every afternoon. The location of the hotel is great.
The room was quite comportable and always clean, as said previously. However, the heating is not the best that could be offered as it mainly comes from air-conditioning which for a hotel of that status and expectations is not that well thought out.
Stayed here many times. Great location to town centre, food prices reasonable. Goid breakfast and friendly staff
Room needs updating but ckean
Great location , very comfortable beds , excellent staff .
Room decoration very dull .
viehattava, perinteinen hotelli. Persoonallisuus oli sailytetty kivasti, ei siis ollut liian standardoitu. HUonet hiljaisia ja siisteja.
parkkipaikalle ajo oli hieman sokkeloista mutta ohjeet olivat hyvat.
Good location , nice bar and breakfast area and great breakfast , huge amount of choice
The rooms are a bit tatty but the hotel is in one process of being refurbished
Access to city
Couldn't get booked in to spar TV signal was not great not much of a selection of hot drinks in room no mini bar car park too far from hotel
Convenient for city centre
Could do with an update in the room
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