Facilities

Guest education on local ecosystems and culture
Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cons:
Noise issues
Food quality concerns

Categories

Cleanliness
9.49
Several complaints regarding cleanliness, including stomach issues potentially linked to food.
Service
9.99
Staff were generally praised for their friendliness and responsiveness.
Location
10
Conveniently located near attractions, appreciated by many guests.
Room Quality
9.98
Rooms were generally nice and comfortable, but some noted issues with noise.
Amenities
10
Good quality amenities were mentioned, though some limited dining options were noted.
Value for Money
9.94
Value was questioned due to food quality and parking issues.
Food and Beverage
9.01
Food quality was below expectations, and breakfast service was slow.
Overall Experience
10
Mixed experience highlighted by both excellent service and significant issues such as noise.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 14:31

Property Description

Luxurious Accommodation: Radisson Blu Hotel, Cluj offers 5-star air-conditioned rooms with modern amenities like a coffee machine, minibar, and flat-screen TV.

Convenient Facilities: Guests can enjoy access to a fitness centre, shared lounge, and terrace, as well as services such as airport transfers and a 24-hour front desk.

Dining Options: Indulge in a delicious daily breakfast with buffet, vegetarian, and vegan choices at the hotel's restaurant.

Experience luxury and convenience at Radisson Blu Hotel, Cluj. Book now for an unforgettable stay!

Important information:

Please be informed that the property allows only small pets (dogs only) below 10 kg.Parking is subject to availability due to limited spaces.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

9.8
Based on 2410 reviews
Cleanliness: 9.49
Service: 9.99
Location: 10
Room Quality: 9.98
Amenities: 10
Value for Money: 9.94
Food and Beverage: 9.01
Overall Experience: 10
I
Irinel • solo_traveller • ro
10
2026-05-01 • via Nuitee
M
Mirela • solo_traveller • ro
9
Pros:

Clean, comfy, flexibility of the staff regarding check out

Cons:

There were no curtains on the bedroom window, it wasn't really a deal breaker but it might be an issue when traveling with infants. As I was told it was only a particularity of that room, we had a family suite, so I guess other rooms do have curtains

2026-04-30 • via Nuitee
S
simon • family_with_children • gb
10
excellent staff, excellent facilities, excellent location
Pros:

Good

2026-04-29 • via Nuitee
S
Steluta • solo_traveller • ro
9
2026-04-29 • via Nuitee
J
Jens • couple • de
10
2026-04-28 • via Nuitee
F
Florin • family_with_children • ro
10
2026-04-27 • via Nuitee
O
Ovidiu • family_with_children • ro
10
EXCELENT
Pros:

TOT

2026-04-26 • via Nuitee
C
Calin • couple • ro
10
Pleasant, as always !
Pros:

Location, staff, services.

Cons:

In time observed decreased attention to detail when it comes to cleaning after previous guests (e.g. different types and colours of hair on the sofa pillows, accumulated dust and hairs in the corners of the room). Might be exceptions, and if not, nothing which cannot be remediated quite easily. Thanks.

2026-04-26 • via Nuitee
R
Radu • solo_traveller • ro
9
Bunicel, dar cu loc de mai bine
Pros:

-Hotelul per ansamblu e ok, cu mici neplăceri ce ar putea fi optimizate. Iată ce am gasit:
-Materiale premium au fost folosite la constructia/renovarea acestui hotel. Peste tot ai senzația de calitate. Cu exceptia parchetului plasticat din camere.
-Parcare proprie destul de ok.
-Curățenie e maxima peste tot. Atat in camere, hotel, restaurant, cat si in jurul hotelului. Gazon tuns in jurul hotelului. Miros plăcut in lobby si in hotel.
-Baia super ok, cu tot ce ți-ai putea dori. Curat. Obiecte sanitare de calitate. Cosmetice premium si interesante. Lavoarul un pic poziționat înalt pentru un copil si atipic. Însă e ok. Merge.
-Camera premium e foarte in regula. Curat. Minibar. Saltea, perne si lenjerie premium foarte confortabile. Priveliște interesanta spre dealul Feleacului. Bine izolata fata de exterior. Luminoasă. Odihnitoare. Singurul minus ar fi parchetul lamelar plasticat. Dintr-un oarecare motiv, necunoscut, constructorii au facut economie aici, desi orice altceva din camera e premium. Sistemul de termo-ventilatie e foarte bun si eficient.
-Micul dejun e premium, de top, cu absolut tot ce ți-ai putea dori. Demn de orice hotel de 5 stele.Se servește atat bufet suedez-partial cat si comanda a la carte (tot feluri de omlete si oua). Singurul minus ar fi cafeaua. Se simte lipsa unei cafele bune si a unui espressor profesional. Chiar nu e nici un băutor serios de cafele in echipa hotelului, care sa isi dea sema ca nu e ok cafeaua la un astfel de hotel premium? :)
-Personalul variabil ca si calitate, dupa cum urmeaza: Băiat amabil la parcare, domnișoara lăsată singura si depasita de situatie la receptie (25 aprilie)-haos!, băiat și domnișoară amabili și relaxați/eficienti/profesionisti la receptie pe 26 aprilie. Toti de la micul dejun foarte amabili și plăcuți. Băiatul de la restaurantul japonez foarte amabil si profesionist.

Cons:

Per ansamblu, hotelul e destul de ok, cu unele aspecte ce ar trebui îmbunătățite/ optimizate:

- Cafeaua de la micul dejun. Trebuie un espressor profesional, cafea de calitate si un barista profi care sa stie ce face. Nu merge cu cafeaua la aparat automat de facut cafeaua. Cel putin nu la gama de clienți cărora vrea hotelul sa se adreseze.
- La urmatoarea renovare, trebuie schimbat parchetul din camere. Au pus cel mai ieftin parchet de pe piata si l-au montat cel mai probabil fara strat de polistiren sub el. Din acest motiv, suna a gol, si te zgârâie pe creier cand calci pe el.
- Managerul hotelului/ restaurantului, trebuie sa stea mai mult printre oamenii din echipa. Trebuie optimizata povestea cu receptia (au lasat o singura colega sa faca la ora 2-3 check-in), si povestea cu restaurantul international. Si comunicare. Clienții trebuie anunțați cand aveti evenimente in hotel. Din timp, ca sa poata sa ia decizii in cunostinta de cauza. Este inadmisibil sa aveți hotelul plin de familii cu copii, veniti din toate colțurile tarii pentru Cirque de Soleil, si voi sa nu aveti restaurantul disponibil ca ati rezervat pentru un eveniment privat. Trebuie sa va înțelegeți in primul rând clienții. Un astfel de comportament, poate fi un deal-breaker, pentru gama de clienți cărora va adresați.

2026-04-26 • via Nuitee
L
Lacramioara • couple • ro
10
2026-04-26 • via Nuitee
M
MARIANA • solo_traveller • ro
10
2026-04-26 • via Nuitee
B
Bogdan-Florin • extended_group • ro
10
2026-04-26 • via Nuitee
D
Dana • solo_traveller • ro
10
2026-04-25 • via Nuitee
C
Carmen • solo_traveller • ro
10
2026-04-25 • via Nuitee
B
Benito • extended_group • de
10
2026-04-23 • via Nuitee
B
Bianca • couple • ro
9
2026-04-21 • via Nuitee
A
Alexandru • couple • ro
10
2026-04-21 • via Nuitee
M
Mathieu • solo_traveller • be
10
agréable petit déjeuner tout était parfait
Pros:

L’écoute des employés

Cons:

le fait qu’il soit revenu à l’ancienne méthode de deux restaurants séparés et pas un seul avec les deux dedans

2026-04-18 • via Nuitee
K
Kinga • family_with_children • hu
10
Nagyon kellemes hely, kiváló ötletes reggelivel és rendkívüli kedves személyzettel
Pros:

Nagyon kedves, figyelmes segítőkész személyzet van

Cons:

Földszinti parkolóhely szűk

2026-04-18 • via Nuitee
G
Gicu • couple • ro
10
Sejur ca in familie
Pros:

Personalul nota 10.
Curățenia impecabilă.
Mâncarea f bună !

2026-04-17 • via Nuitee