The Norbreck Hotel by Compass Hospitality

The room was very clean and looked freshly decorated.

Room was fine for what we wanted. Cheap hotel for a boozy lads night away.decent location.. and a Nice view.... Bit tattty, beds were comfy enough... wouldn't stay as nice couples weekend.

Rude staff,car park was closed we weren’t informed ov this as we booked for off street parking and the room was dirty.

Foyer reeked of urine. Staff nonchalant. Bathroom dirty. Ceiling mouldy & falling in. Overall very tired. Needs some serious TLC. Such a shame

Room was clean , not a lot of staff around in the evening but friendly , good for a pet , if you like a walk to a beach north side and south side , my dog loved the beaches was October we went so not so crowded

Clean room with beach view magnificent. Staff are all lovely. Ash did an amazing job. Highly recommend this place

We stayed at the Norbreck Hotel for 7 nights and we had avery enjoyable stay. We had a wonderful view of the sea from our hotel window. The staff were extremely friendly and nothing that you asked of them was too much.
Scott and Andrew the receptionists were both helpful and friendly. Not forgetting Pete. We would definitely stay at the Norbreck again. Thank you all for making our stay a pleasent one.

Very tired and in desperate need of upkeep. Most staff, while friendly and polite, were unkempt, in keeping with the general scruffiness of the hotel. Food was average. Shower was gravity fed, almost zero pressure. Walls are so thin you can hear everything from above and around you.

Great location with fab views but you can't live off that alone!

Clean room. We had the superior room with balcony. Beautiful view of the sea and coast. Very large room with king bed, sofa and table and chairs overlooking the sea. Does need updating but good price and staff friendly and accommodating. Very good breakfast buffet. Dogs aren't allowed in breakfast room, but we were allowed to eat it in the bar area with him. Great service from staff.

Breakfast ok if up earlier
Didn’t as couldn’t eat another time….

Good choice of breakfast. Lovely beach view.

Rooms were fine. Shower wasn't working. With a little refurbishing, this place could really be special. Especially the ground floor restaurant with an amazing view of the sea.

Unable to book a table for evening meal due to amount of guests (coach party). Quality of breakfast poor. Rude member of staff with attitude problem!. Hotel requires considerable make over however, the room was exceptionally clean. No parking on site.

This venue is crying out for a refurbishment. The decor is showing age and the bedrooms are in dire need of modernisation, particularly the en-suite.
Parking is extremely limited on site with only 6 spaces. I was told the cost could be added to my bill and a space would be reserved. However, when returning after a day out, no space reserved and no space to park. A member of staff advised parking blocking others and sort it in the morning. I was told at checkout that the parking couldnt be added to the bill.
Breakfast basic but service seemed unprepared with some cooked items missed and no milk for cereals or hot drinks for a good 10 minutes into service.
Overall i found this hotel noisey and heard all guests movements down corridors, ive had better sleep and peace in a premier inn!

Super stay, friendly staff. Grest locality

Good location with access to both bays. It is, however, an up hill climb. The hotel in parts is a little dated. Our room with sea view was quite compact and due to its size quite hot. We slept with windows open but that in turn made it quite noisy from the road below. Breakfast was nice. Staff very helpful.

Definitely not as advertised ! Initial greeting of both hotel and staff was so abysmally disgusting that we walked straight back out and stayed at the lovely Premier Inn. No useable disabled parking, no accessible rooms and absolutely no professionalism or manners. Avoid at all costs DO NOT WASTE YOUR TIME AND MONEY!

I liked the price as it was a base and wasn’t spending much time in the room-however, the room had not been fully cleaned, dirty cups, water left in the kettle, leaky shower and previous customers products left in the bathroom

The hotel and the staff were lovely. the hotel was undergoing renovations so a bit tatty in one of the rooms but clean. The views were stunning and worth the price!
Breakfast was nice.
Only complaint was the soundproofing I could hear everything from the room upstairs every creak, the couple talking and the snoring. It did taint my stay as I didn't sleep well because of it

Helpful staff, recommended where to go in the area, sorted out parking for us. We stayed 2 nights, coffee tray was replenished, room was clean and facilities were comfortable.