Bosmal Arjaan by Rotana

Hotels
Arjaan Hotel Apartments by Rotana
9.6 (759 reviews)
Milana Preloga 12 , Sarajevo , ba

Children allowed

Facilities

Health or beauty spa nearby
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Comfortable beds
Spacious apartments
Cons:
Broken facilities
Limited breakfast options

Categories

Cleanliness
8.9
The room was super filthy with dust and hair from previous occupants.
Service
10
Great service, with quick responses to requests for amenities.
Location
10
Superb location near tram and trolley bus access to the old town.
Room Quality
9.87
Nice, spacious apartment, but some facilities were broken.
Amenities
9.41
Several amenities were not functional during the stay.
Value for Money
9.86
The price seems high considering the issues encountered.
Food and Beverage
8.89
Breakfast needs improvement; described as sad by a guest.
Overall Experience
9.85
Mixed experience with positives but significant issues impacting satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 04:56

Property Description

Luxurious Amenities and Services

Bosmal Arjaan by Rotana offers a plethora of luxurious amenities and services to ensure a comfortable stay for all guests. From the on-site restaurant serving international dishes to the well-equipped fitness centre, every need is catered to with excellence.

Modern and Fully Equipped Apartments

Step into modernly-decorated apartments that are fully equipped with everything you need for a relaxing stay. Enjoy the convenience of a fully equipped kitchen, a spacious seating area with a flat-screen TV, and a private bathroom with premium amenities like slippers and a bathrobe.

Convenient Location and Nearby Attractions

Located just a stone's throw away from the Miljacka River and a short distance from Sarajevo's city centre, Bosmal Arjaan by Rotana provides easy access to popular attractions like Latin Bridge and Baščaršija. Explore the city with ease and return to the comfort of your upscale accommodation.

Experience luxury and convenience at Bosmal Arjaan by Rotana. Book your stay now to indulge in a memorable hotel experience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    Private parking is possible on site (reservation is not needed) and costs EUR 10 per day.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 5 years old stay for free when using an existing bed.
    Children from 6 years old to 11 years old stay for € 5 per person per night when using an existing bed.
    People no matter the age stay for € 40 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.6
Based on 759 reviews
Cleanliness: 8.9
Service: 10
Location: 10
Room Quality: 9.87
Amenities: 9.41
Value for Money: 9.86
Food and Beverage: 8.89
Overall Experience: 9.85
E
E. couple nl
7
Comfy bed, but terrible shower
Pros:

Spacious, nice apartment, with comfortable beds.

Cons:

Quite a lot of facilities are broken or don’t work. We could not take a normal shower for 2 days as the water is or smoking hot or all the way cold. The television did not work in the sleeping room and the heating did not go on. The room key did not work the majority of the time and the parking was correctly arranged just the second day, while we payed good money for both days. When you call the reception, they do their best to fix the problems, more or less with succes, but I don’t find it worth my time as a guest to manage maintenance of a room I pay for during my stay…..

2025-10-13 via Nuitee
H
Hamad couple ae
10
2025-10-04 via Nuitee
H
HFS family_with_children sa
7
Pros:

Nice apartment

Cons:

Corridors lightening is so dark and looks in a way like a ghost castle, the decoration floor and colors needs to be change to looks like good hotels, the Iron in the room in non steam iron, we ask for change reception wasn't helpful, parking is not free.

2025-09-29 via Nuitee
H
Hussain family_with_children sa
10
Cons:

الافطار محدود فقط

2025-09-20 via Nuitee
I
Ivan family_with_children at
10
2025-09-19 via Nuitee
I
Ivan family_with_children at
10
2025-09-19 via Nuitee
K
KHALID family_with_children sa
10
Pros:

غرف واسعة وفخمة، موظف الاستقبال مشكور مدد وقت التشيك اوت

Cons:

السعر مبالغ فيه

2025-09-18 via Nuitee
F
FUAD family_with_children sa
8
تجربة مميزة
Pros:

المكان قريب من الترام
الغرف واسعة
الإفطار جيد
نشكر الاخ أحمد و الأخت Suana في الاستقبال على حسن الضيافة و التعاون
قربه من بعض المطاعم و التموينات

Cons:

السعر مرتفع نوعا ما
اضافة مبلغ على الأطفال
يوجد ضرائب
طلب مبلغ للتامين يكون مسترد عند الخروج يفضل يكون كاش

2025-09-11 via Nuitee
V
Veljko couple us
9
Pros:

Value your staff. They are amazing people.

Cons:

Slow internet, breakfast needs improvement. Put pastry up, kids are touching everything unsupervised and eggs needs to be without water in.

2025-09-10 via Nuitee
N
Nabeel
10
Nice. Recommend
Pros:

The service of this hotel is great. We called asking for slippers, and in less that 5 minutes we got them. The next day, we asked for shaving kit, and also we got them in 5 minutes.
The hotel is nice. The 2 bedrooms apartment was convenient. The staff are super nice and friendly. Actually the Bosnian people are very nice in general

2025-09-06 via Nuitee
S
sobhi couple sa
5
محيب للأمال
Cons:

اعطوني شقة مختلفة عن التي حجزت والموجودة في الصور !!
يفترض ان يكون بها مطبخ كبير ومتكامل. تفاجأت بمطبخ صغير ولا توجد به حتى ثلاجة !!!

2025-09-06 via Nuitee
Y
Yaseer family_with_children sa
1
لا انصح
Pros:

المموقع

Cons:

لم يسترد التامين

2025-09-05 via Nuitee
I
ishaaqc Family fr
4
not nice
Pros:

The room we got- room 804 was super filthy. There were hairs from previous occupants. It was very very very dusty.athe breakfast is saaad. The rug in the room is extremely dusty. the curtains smells of maqloubeh.

However, the location is superb. Close by tram and trolley bus to old town and the opposite side of the city.

2025-09-03 via Tripadvisor
W
Wejdan family_with_children sa
5
اكرر زيارتي لمدينه سرايفو لكن لن اكرر تجربة روتانا الموظفين والخدمة تحتاج لاشياء كثيره شكرا
Pros:

موقع الفندق مناسب وقريب من اماكن كثيره لكن بعيد عن المنطقه القديمة الشقه وسيعه ومريحه لكن هناك نقاط تفتقرها الشقه كون الاقامة في شقه عائليه مثال المطبخ يفتقر لادوات المطبخ والطهي كون نحن عائله وكون مطعم الفندق يغلق منذ الساعه التاسعه ومعظم مطاعم المنطقه تغلق بعد الساعه التاسعه وكل مااتصلنا قالو اي حاجه تبونها الساعه السابعه صباحاً

Cons:

الافطار غير متنوع بارد طلبنا شاي مافي كان في تلاعب وقت الحجز ووقت الدفع اجبرونا ندفع كاش واجبرونا ندفع بالمارك مايبغو يورو وصار لخبطه ف الحجز من موقع بوكنق والموظفه زادت علينا سعر سرير وفطور وتقول سعر الفطور مايتكنسل اجباري المهم حوسنل حوسه ع مانسكن صراحه احنا اخترنا روتانا لانه من فنادقنا المفضله كل ماننزل الامارات وحسبنا هنا بيكون نفس الجودة والفخامه والهدمة لكن تفاجئنا لكن الحمدلله ع كل شي

2025-09-03 via Nuitee
C
Clare couple gb
9
Spacious apartment in a quiet area
Pros:

Spacious apartment with 2 bedrooms and 2 bathrooms. Large kitchen/diner/lounge. We were on the 19th floor so had great views. Quiet and comfortable. TV had lots of channels in English.
Breakfast was good, the chocolate croissants were lovely and there was plenty to choose from - fresh bread, yogurt, eggs, cheese and meats, cereals etc.
Reception staff were really friendly and helpful. Overall a great stay.

Cons:

No complaints

2025-09-03 via Nuitee
F
Faisal couple kw
8
2025-08-31 via Nuitee
S
SAUD family_with_children kw
10
2025-08-28 via Nuitee
A
Ahmad family_with_children kw
8
2025-08-27 via Nuitee
عبدالله family_with_children sa
7
جميله مع نقص بالجوده
Pros:

حجم المبنى. الاطلاله الهدوء

Cons:

الاثاث وصيانه المبنى

2025-08-26 via Nuitee
A
Amal family_with_children ae
9
2025-08-25 via Nuitee