Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Terrace
Family rooms
Garden
Hiking
Fishing
Cycling
See all facilities

Review Highlights

Pros:
Great location
Helpful staff
Beautiful rooms
Cons:
Noise from the street
Check-in process delay

Categories

Cleanliness
7.9
Some concerns about noise from the street, slightly affecting the cleanliness impression.
Service
8.7
Elena was very helpful and consistent in communication, which positively impacted overall service.
Location
8.9
Excellent location close to the port and city center, making the stay very convenient.
Room Quality
8.4
Beautiful rooms that felt private and comfortable.
Amenities
8.4
Facilities for making breakfast and good hot water supply.
Value for Money
8.2
Overall value felt appropriate given the location and quality of service.
Food and Beverage
8.4
Breakfast facilities available, but not specifically mentioned in reviews.
Overall Experience
8.3
Overall, a highlight of the trip with few minor concerns.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 02:17

Property Description

Charming House with Private Balconies
Nestled in a charming house with a beautiful garden, Casa del Lago Hotel in Santa Cruz offers self-catering apartments with private balconies, providing a cozy and serene retreat.

Fully Equipped Kitchen and Solar-Heated Water
The air-conditioned apartments are adorned in vibrant colors and boast fully equipped kitchens, refrigerators, and water heated by solar panels, ensuring a comfortable and sustainable stay for guests.

Organic Breakfast and Proximity to Attractions
Guests can enjoy a daily breakfast featuring Galapagos organic coffee. With its convenient location, the hotel is just a short walk from Tortuga Bay and a stone's throw away from Las Ninfas Lake, offering the perfect blend of relaxation and exploration.

Ready to experience the charm of Casa del Lago Hotel? Book your stay now and create unforgettable memories in Santa Cruz.

Important information:

The cost of the first night deposit will be charged from your credit card to secure your reservation. In case of cancelation, guest will assume a 14% bank fee penalty of the deposit. The hotel will contact you after booking to provide further information.

Please note that the property does not offer cots. Children under 3 years of age cannot stay in this property.

Please note that the property cannot take responsibility for the presence of any lizards, geckos, ants or any other creature that inhabits the region. Their presence is entirely due to weather conditions and are natural in Galapagos.

Since it is necessaary to safe water and electricity in the island ,cleaning of the units will only take every other day ... but if you required every day you need to let us know with priore time ( with no cost).Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children are not allowed.
    Adults stay for US$20 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.4
Based on 87 reviews
Cleanliness: 7.9
Service: 8.7
Location: 8.9
Room Quality: 8.4
Amenities: 8.4
Value for Money: 8.2
Food and Beverage: 8.4
Overall Experience: 8.3
G
Gabriel • extended_group • ar
10
Pros:

La onda y desayuno

2026-06-25 • via Nuitee
M
Marco • solo_traveller • nl
9
Genieten van een geel mooi plekje
Pros:

Het bohemuan ontwerp van het hotel waardoor je direct thuis was. Liggend in je bed kijkend naar een heerlijke kamer en genieten van een warme douche.
Een heel erg goed ontbijt was inbegrepen. Ook heel dichtbij alle actie en winkeltjes.

Cons:

De kamer was om het bed wat aan de krappe kant.

2026-06-23 • via Nuitee
K
KEN • solo_traveller • jp
9
Pros:

おしゃれな部屋、外部デッキ。
料理店、商店、フェリー乗り場へのアクセスのよさ。
高速なインターネット。

Cons:

深夜近くでも宿の前を自動車が通る。
静かさを求めるなら、もっと中心地から
離れたところのほうがいいかも。

2026-06-19 • via Nuitee
L
Lynn • solo_traveller • us
10
I had a fabulous experience
Pros:

The total experience was fabulous!

Cons:

nothing

2026-06-14 • via Nuitee
J
Jan • couple • be
6
2026-05-29 • via Nuitee
K
Kasper • solo_traveller • nl
9
2026-05-14 • via Nuitee
K
Kruti • extended_group • us
10
2026-04-28 • via Nuitee
M
Michal Augustin • couple • sk
9
Lovely staff and natural rooms.
Pros:

Lovely staff, colorful rooms and outside of the hotel. Well working AC. Nice breakfast.Good location.

Cons:

Not much. All pretty great :)

2026-04-24 • via Nuitee
O
Okke • couple • nl
10
2026-04-21 • via Nuitee
M
Mate • solo_traveller • hu
10
2026-04-21 • via Nuitee
C
Carmine • couple • it
10
Se tornerò alle Galapagos, resterò una settimana da Elena.
Pros:

Un gioiello! Curata in ogni particolare, fiori e piante ovunque. Elena è eccezionale, attenta e presente. Sono rimasto soddisfattissimo della struttura. A/C, frigo, angolo cottura, ottima doccia ed a 5 minuti a piedi dal kiosko!

Cons:

Nulla.

2026-04-13 • via Nuitee
M
Maud • family_with_children • co
6
Pros:

Hotel fonctionnel pour une famille de 5, sans plus

Cons:

un effort d'amabilité serait appréciable. Rien d'exceptionnel

2026-04-10 • via Nuitee
B
Bravo • couple • nz
7
2026-04-07 • via Nuitee
J
Johnny C Y • solo_traveller • ca
7
Pros:

Great location, can walk everywhere and it was quite. Love the drinking water right outside my room so I can fill my bottles easily.

Cons:

The room itself seems to be very clean but there were quite a few cockroaches in my room during the 4-nights stay.

2026-03-31 • via Nuitee
R
Rosa • solo_traveller • gb
8
Just found this last minute and it was good enough
Pros:

Close to ferry and 40 min walk to tortuga bay

Cons:

Had a couple of insects but it’s so rustic they could have got in through the crevasses

2026-03-30 • via Nuitee
M
Marcia • couple • us
9
A lovely stay in a charming hotel! Unique experience!
Pros:

Walkable location to the center of town. Colorful, creative architecture. Excellent communication. Our host was very helpful in arranging local tours and recommendations. Breakfast was fresh and very well prepared.
Very enjoyable!

2026-03-23 • via Nuitee
A
Andres • couple • ec
10
2026-03-23 • via Nuitee
J
Jolien • solo_traveller • be
9
Pros:

The room is just as described, warm and cozy with any facilities you would need. Located near the dock, it is a good location for anyone doing tours or hopping between islands.

I also need to shout out Elena who was a warm host and always available when I had any questions.
Real recommend!

2026-03-21 • via Nuitee
R
Robert • couple • pl
10
2026-03-12 • via Nuitee
M
Mary • couple • ca
9
A surprisingly comfortable and attractive hotel.
Pros:

The host Elena was very personable and made our stay more enjoyable. The breakfast area was large, comfortable and attractive and the breakfast included a cereal, yogurt, fried egg, coffee and a delicious bread with jam. The decor of the entire faculty was so creative and attractive and was more than than most hotels I have experienced. The room itself was comfortable and very clean.

Cons:

A few more clothes hooks would have been helpful.

2026-03-04 • via Nuitee