Facilities

Free breakfast
Full-service spa
Boat tours nearby
Fitness facilities
Proposal/romance packages available
Parasailing nearby
Nightclub
Free WiFi
24-hour front desk
Terrace
See all facilities

Review Highlights

Pros:
Exceptional service
Luxurious amenities

Categories

Cleanliness
9.34
Reviewers indicate well-maintained and clean spaces.
Service
9.72
Consistently highlighted as exceptional, with specific praise for staff.
Location
9.16
Located in a prime area with access to attractions.
Room Quality
9.3
Guests reported comfortable and well-appointed rooms.
Amenities
9.54
Wide range of luxurious amenities available.
Value for Money
9.1
Considered worth the price for the quality provided.
Food and Beverage
9.55
Dining experiences received high praise from all reviews.
Overall Experience
9.52
Overall customer satisfaction highlighted across reviews.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 18:22

Property Description

Luxurious Spa and Beach Experience

Indulge in massages, body treatments, and facials at the spa, then unwind at the private beach or outdoor pools. Stay connected with free Wi-Fi and enjoy amenities like concierge services and babysitting.

Diverse Dining Options and Bars

Savor meals at 11 restaurants, have snacks at coffee shops, and drinks at bars, beach bars, and poolside bars. Enjoy 24-hour room service and complimentary buffet breakfast daily.

Convenient Amenities and Nearby Attractions

Benefit from a business center, event facilities, valet parking, and comfortable rooms with balconies. Explore attractions like Palm Islands and Dubai Marina Mall during your stay.

Experience luxury at Atlantis The Royal – book now for a memorable Dubai getaway.

Important information:

  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Cashless payment methods are available for all transactions.
  • Contactless check-in and contactless check-out are available.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Check-in & Check-out

    Contactless check-out is available

  • General

    Cashless transactions are available

  • Guest type

    Essential workers only - NO

See all policies

Location

Guest Reviews

9.4
Based on 524 reviews
Cleanliness: 9.34
Service: 9.72
Location: 9.16
Room Quality: 9.3
Amenities: 9.54
Value for Money: 9.1
Food and Beverage: 9.55
Overall Experience: 9.52
2
250ismaila Solo travel
10
Good valet experience
Pros:

Joban made me amazing service, helped me to solve important question and did it quickly. Thank you! Atlantis valet guys best

2026-01-03 via Tripadvisor
5
570mawaddam Business
10
He is the best ever at Atlantis the royal
Pros:

Mohammed Numan & team valet
He is the best service guy at Atlantis the royal
His attude makes me come every day
He is really kind and generous

2026-01-03 via Tripadvisor
B
briansimeral Solo travel Boston, Massachusetts
10
Amazing!
Pros:

Our butler’s Christopher and Awatif were very helpful, accommodating and kind. Highly recommend them and look forward to returning because of them.

2026-01-02 via Tripadvisor
A
antonym703 Family
10
Unforgettable experience
Pros:

Lavenya was incredibly helpful and thoughtful. With a warm smile, she drove us to the Hotel Atlantis The Palm on New Year’s Eve and made the impossible possible.

2026-01-02 via Tripadvisor
7
794ritaa Friends getaway
10
Amazing
Pros:

Amazing experience. Saheb and Moheeb were super helpful and friendly, they made the overall experience smoother
Will come back

2026-01-01 via Tripadvisor
N
Nomad56521120964 Couples Dubai, Emirate of Dubai
10
Worth Every Moment – Atlantis The Royal
Pros:

We really enjoyed our stay at Atlantis The Royal — it was honestly one of our best experiences in Dubai so far. Everything from the design to the service felt special, and the atmosphere was luxurious without being overwhelming.

We would definitely recommend spending at least one full day at Cloud 22. It’s a unique experience and absolutely worth it for the views, the vibe, and the overall setting. For the rest of the days, the ground-floor pool and the beach are just as great — relaxing, spacious, and perfect for unwinding.

Overall, we truly enjoyed our stay and would happily return. Atlantis The Royal is a standout hotel and made our time in Dubai even more memorable.

2026-01-01 via Tripadvisor
T
Trip03559427276 Family
10
Amazing
Pros:

Lavanya and Harshith were genuinely super kind and incredibly helpful throughout the entire experience. From the very beginning, they made everything feel easy, comfortable, and well-organized. Their positive attitude, patience, and willingness to go the extra mile truly stood out. They took the time to listen, understand every detail, and offer support whenever it was needed. Their professionalism combined with such warmth made a big difference and left a lasting impression. It’s rare to meet people who are not only great at what they do but also so thoughtful and approachable. They are truly amazing, and working with them was an absolute pleasure.

2026-01-01 via Tripadvisor
N
N6640KHamandak Family
10
Fantastic hotel. Absolutely amazing. One of the best hotels I've ever stayed in. Definitely going to be back
Pros:

Amazing hotel. One of the best I've stayed in. The whole experience was absolutely fantastic. Definitely one to recommend.

2026-01-01 via Tripadvisor
A
Agamemnon_87 Couples Burnley, Lancashire, England
10
It cannot be beaten!!
Pros:

We travel the world, and everywhere we’ve been, nothing comes close to here. Our first stay was in April 2025, we loved it so much that we came back for my wife’s birthday, stayed in room 12664 from 24/11/25 - 29/11/25 (Mr and Mrs L)

The standard and the service are like nowhere we’ve experienced! We constantly dream of coming back here! The service was unbelievable, they can’t do enough for you! The facilities in the hotel are unparalleled! Whatever you call concierge for, they will sort it instantly!

We hardly left the hotel! We ate at Ling Ling and Carbone, stayed at Nobu by the beach most days, all of which were amazing! We are ate at Hestons in April too which was also amazing!

We can’t wait to come back in November 2026 to celebrate her birthday again!

I have no negatives to say what so ever

2025-12-31 via Tripadvisor
K
kamboles68 Family
10
Had an awesome time
Pros:

Emelda Agullo housekeeping floor in charge,Saima and Aryal have excellent professional work skills and services truly admirable

2025-12-31 via Tripadvisor
G
GoPlaces16257810109 Family
10
Best stay in Dubai
Pros:

Very amazing service, bedroom always looking clean and I’ve been well taken care of by Salma,Aryal and also Emelda floor in charge

2025-12-31 via Tripadvisor
2
255mosam Family
10
Thank you sanskar
Pros:

Had a great stay at Atlantis the royal everything was great specially our housekeeper sanskar he did great job in taking care of us and my children he was always attentive and knows how to make us happy thank you for making our stay more memorable.

2025-12-31 via Tripadvisor
H
harrylX3172XY Couples
2
Slow, Disorganized Check-In and a Shady Checkout Experience — Billing Issues Still Not Resolved
Pros:

I stayed at Atlantis The Royal, and from the moment I arrived, the front-desk experience was disappointing. Check-in was slow, disorganized, and chaotic. The staff seemed unsure of what they were doing and not up to the standard of a hotel that markets itself as ultra-luxury.

The real problem happened at checkout on the morning of October 19th. When I reviewed my final bill, I noticed several charges that I did not authorize. I asked the front-desk agent on duty to review them with me. Instead of properly addressing the issue, he disappeared to the back for several minutes — while my airport transfer was waiting and I was at risk of missing my flight.

When he returned, he rushed me and told me, “We’ll handle this later by email — go catch your flight.” I trusted him and left without signing the final folio, based on his assurance that the incorrect charges would be fixed. The interaction felt pushy, evasive, and extremely suspicious — it felt less like customer service and more like someone trying to get me out the door without resolving anything.

Once I returned home, I discovered that nothing had been corrected. The invalid charges were still there, and I ultimately had to file a dispute with my credit card company. Even after all that, I was still left out hundreds of dollars. The checkout staff member from October 19th needs to be held accountable — his handling of the situation felt misleading and unethical.

For a property at this price level, this behavior is unacceptable. Guests should not be rushed, brushed off, or told “we’ll fix it later” when money is involved. A hotel that claims to be world-class should handle billing disputes transparently and professionally — not leave guests fighting charges after they leave.

I strongly recommend that anyone staying here review every single charge before leaving the property, because once you’re gone, it does not feel like the hotel stands behind its word.

On a positive note, I want to acknowledge the valet team, who were one of the few bright spots during my stay. While I was waiting for my car, they were polite, attentive, and genuinely hospitable — even offering bottled water and checking in on me during the short wait. Their professionalism and kindness were a stark contrast to the disorganized front-desk experience, and they truly went above and beyond in their service.

2025-12-31 via Tripadvisor
3
305Vibes Couples Luton, Bedfordshire, England
10
Great Experience!
Pros:

⭐️⭐️⭐️⭐️⭐️
Yoga at Gastronomy, Royal Atlantis, was outstanding. Professional, warm, and absolutely on point from start to finish. He remembered details, anticipated what we needed before we even asked, and made the whole experience feel first-class. Service like his is rare, and he deserves serious recognition. Would 100% come back because of him.

2025-12-31 via Tripadvisor
2
207szekiw Family
10
Enjoyable times
Pros:

We are having our best time here in Dubai!!Thank you our Butler Ming for taking care of us these days.She is so nice and thoughtful.Let us feeling like home!!Was an unforgettable memories!!

2025-12-30 via Tripadvisor
D
Discover768282 Family
10
Great service
Pros:

Excellent service by jobun, polite, prompt, and handled the car with great care. Truly appreciated the professionalism and smooth experience!

2025-12-29 via Tripadvisor
6
628laurynas_ Family
10
Fantastic!
Pros:

Absolutely fantastic place and service! We were looked after Aman who has been fantastic. So many choices of food - anyone would find their choice - and what a view ! Would recommend to sit outside if weather allows. Definetely worth a visit - made our holiday so much better !

2025-12-29 via Tripadvisor
F
forchange Family Brussels
10
It's not called the Royal for nothing.
Pros:

Quite simply an excellent hotel. The services, the staff, the cuisine, the cleanliness. Everything makes this hotel a real star in the eyes of its visitors. The rooms offer incredible sea views and fabulous sunsets! A special thanks also to Muhammad Ikram, for cleaning our room and allowing us to spend a peaceful night.

2025-12-28 via Tripadvisor
7
707monaf Family
10
The valet experience
Pros:

I visited the hotel as usual, and it was an amazing night, the staff and atmosphere in Malibu was amazing! However when I was waiting for the valet to bring my car to me I was shocked to see that my car just went down the ramp again without waiting for me to even stand up and reach it, so I called the staff there and Juban did an amazing job to inform the other colleagues to bring the car back. And I just wanted to thank their professionality and appreciate how quick they acted when I informed them of the incident.

2025-12-27 via Tripadvisor
S
S7488ECdanah Family
10
V good
Pros:

All was excellent.. lavanya also was v kind and welcoming.. the weather is lovely .. and the out door seating v nice .. thanks

2025-12-26 via Tripadvisor