Sansui Niseko

Hotels
9.7 (111 reviews)
Niseko Hirafu, 1Jo 4Chome 5-32 , Kutchan , jp

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Children allowed

Facilities

Health or beauty spa nearby
Fitness facilities (surcharge)
Non-smoking rooms
Lift / Elevator
Luggage storage
Safety deposit box
Facilities for disabled guests
Ski storage
Non-smoking throughout
Concierge service
See all facilities

Review Highlights

Pros:
Exceptional location
Amazing staff
Clean facilities
Elegant design
Cons:
Not enough drawers in the cabinet
No room service available

Categories

Cleanliness
9.62
Everything including the facilities and cleanliness were all excellent.
Service
10
The staff is amazing, friendly, helpful and polite.
Location
10
Exceptional location and Mount Yotei view.
Room Quality
9.62
An elegant designer hotel with exquisite suites.
Amenities
9.62
Hosts a Michelin stared sushi restaurant.
Value for Money
9.62
New and clean accommodation offering best value in low season.
Food and Beverage
9.12
Breakfast was excellent; however, limited options outside the hotel during summer.
Overall Experience
10
Superb stay! Highly recommended.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 09:10

Property Description

Luxurious Accommodation
Experience the epitome of luxury at Sansui Niseko, a 5-star hotel offering ski-to-door access and beautifully appointed rooms with top-notch amenities including a kitchen, flat-screen TV, and private bathroom.

Wellness Retreat
Indulge in relaxation at the hotel's wellness area featuring a hot tub and hot spring bath, perfect for unwinding after a day of skiing.

Convenience at Your Fingertips
With concierge services, a fitness centre, and free WiFi, Sansui Niseko ensures a seamless and enjoyable stay for all guests. Book now to experience the ultimate blend of comfort and sophistication.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    People no matter the age stay for ¥15,000 per person per night when using an available extra bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.7
Based on 111 reviews
Cleanliness: 9.62
Service: 10
Location: 10
Room Quality: 9.62
Amenities: 9.62
Value for Money: 9.62
Food and Beverage: 9.12
Overall Experience: 10
T
Thomas • couple • de
9
Cons:

Frühstück fiel im Vergleich zu dem ansonsten tollen Gesamteindruck etwas zurück.

2026-04-20 • via Nuitee
M
michael • solo_traveller • gb
8
2026-04-12 • via Nuitee
Y
Yu Rou • couple • tw
10
很棒！還會想再去
Pros:

服務非常棒，ski in ski out ，又有shuttle，房間乾淨舒適

Cons:

早餐可以再豐富一點

2026-04-02 • via Nuitee
F
Felix • couple • es
10
Pros:

Todo perfecto. El ski in ski out una maravilla , el hotel súper detallista y el personal muy agradable.

Cons:

Nada , es excelente.

2026-04-02 • via Nuitee
C
Chui • family_with_children • sg
10
Pros:

Love the size of the room and the kitchen. Manage to have a homecooked meal there after skiing and made the experience so memorable.
Staffs at the hotel was all very friendly and helped with all the things we need.

2026-03-31 • via Nuitee
L
Leigh • solo_traveller • au
8
Luxery stay only let down by breakfast
Pros:

Service, location and overall hotel condition was fantastic

Cons:

The breakfast for this level of quality hotel was not optimal. Minimal options and food was constantly cold. This could be improved very easily.

2026-03-27 • via Nuitee
B
Bee • extended_group • th
8
If there is an enlarge mirror in the bathroom and a full body mirror.and a f in the bathroom n a mirror
Pros:

Good located, but the ski in-out is not that good as the neighbor hotel Maple, is very steep for skiing In,

2026-03-26 • via Nuitee
S
SzuCheng • solo_traveller • tw
10
2026-03-19 • via Nuitee
A
ADAM • couple • au
10
Exceptional hotel will definitely be coming back
Pros:

Absolutely everything! Great staff
Very clean and excellent location

2026-03-17 • via Nuitee
J
JR • couple • sg
9
Very stylish hotel in a great location, perfect for a Niseko trip
Pros:

We liked everything about this hotel: the location is great (ski in / ski out), the room was very nice and spacious with a traditional japanese feel, the staff was really helpful, ski & boot rentals was really easy and smooth (the rental shop and lockers are in the basement of the hotel), loved the complimentary hot chocolate after a day of ski, the complimentary shuttle service, spacious bathtub in the bathroom

Cons:

The breakfast could be improved, the food did not meet the expectations of a hotel of this standing

2026-03-16 • via Nuitee
M
Matthew • couple • us
10
2026-03-04 • via Nuitee
P
Pei Wayne • solo_traveller • hk
10
Friendly clean excellent service good location
Pros:

Rooms spacious. Good location.

Cons:

Breakfasts could be better

2026-03-01 • via Nuitee
D
Davey • couple • hk
8
2026-02-25 • via Nuitee
Y
Yi Ning • couple • hk
10
2026-02-23 • via Nuitee
C
Carter • couple • us
10
2026-02-12 • via Nuitee
K
Kenneth • couple • sg
10
We had a fantastic time!
Pros:

Modern, well appointed, and comfortable. Service from the staff was fantastic. Location was excellent for skiing. The hotel has cars to send you to different ski areas which made it very convenient.

Cons:

The breakfast selection could be improved.

2026-01-28 • via Nuitee
E
Emma • couple • gb
10
Very very special. We will be back!!
Pros:

Sansui exceeded all of our expectations. We splashed out for this trip at skiing in Japan has always been on our bucket list. It was worth every penny. The staff are extremely accommodating and helped us out with any request we had. The onsens are very special and rooms are stylish and well thought out. The location is one of the best parts. Right at the top of the hill close to ski lifts and ski in-ski our facilities. Would highly recommend!

Cons:

Hard to say any negatives. No room service and no communal cafe area to chill are the only things I could mention.

2026-01-26 • via Nuitee
S
Sarka • solo_traveller • us
10
Pros:

One of the best hotels I ever stayed in!
Very clean, stuff was very professional , helpful and friendly.
Facilities were very clean.

2026-01-25 • via Nuitee
A
Alexis • couple • fr
9
Pros:

Emplacement parfait, ski in / out permettant de profiter du domaine skiable à votre guise.
Chambre spacieuse et confortable.

Cons:

Un peu trop chaud dans la chambre.
Petit déjeuner de qualité mais peu de choix surtout si nous souhaitons opter pour une version occidentale.

2026-01-20 • via Nuitee
Y
YUEN CHONG LOLITA • couple • hk
9
Very enjoyable stay .
Pros:

Perfect location, comfortable bed and pillows, extremely helpful staff !

We booked 3 nights but felt so good about the hotel , then changed to 6 nights

2026-01-19 • via Nuitee