Sansui Niseko

Hotels
9.7 (101 reviews)
Niseko Hirafu, 1Jo 4Chome 5-32 , Kutchan , jp

Children allowed

Facilities

Health or beauty spa nearby
Fitness facilities (surcharge)
Non-smoking rooms
Lift / Elevator
Luggage storage
Safety deposit box
Facilities for disabled guests
Ski storage
Non-smoking throughout
Concierge service
See all facilities

Review Highlights

Pros:
Exceptional location
Amazing staff
Clean facilities
Elegant design
Cons:
Not enough drawers in the cabinet
No room service available

Categories

Cleanliness
9.62
Everything including the facilities and cleanliness were all excellent.
Service
10
The staff is amazing, friendly, helpful and polite.
Location
10
Exceptional location and Mount Yotei view.
Room Quality
9.62
An elegant designer hotel with exquisite suites.
Amenities
9.62
Hosts a Michelin stared sushi restaurant.
Value for Money
9.62
New and clean accommodation offering best value in low season.
Food and Beverage
9.12
Breakfast was excellent; however, limited options outside the hotel during summer.
Overall Experience
10
Superb stay! Highly recommended.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 09:10

Property Description

Luxurious Accommodation
Experience the epitome of luxury at Sansui Niseko, a 5-star hotel offering ski-to-door access and beautifully appointed rooms with top-notch amenities including a kitchen, flat-screen TV, and private bathroom.

Wellness Retreat
Indulge in relaxation at the hotel's wellness area featuring a hot tub and hot spring bath, perfect for unwinding after a day of skiing.

Convenience at Your Fingertips
With concierge services, a fitness centre, and free WiFi, Sansui Niseko ensures a seamless and enjoyable stay for all guests. Book now to experience the ultimate blend of comfort and sophistication.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    People no matter the age stay for ¥15,000 per person per night when using an available extra bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.7
Based on 101 reviews
Cleanliness: 9.62
Service: 10
Location: 10
Room Quality: 9.62
Amenities: 9.62
Value for Money: 9.62
Food and Beverage: 9.12
Overall Experience: 10
M
Matthew couple us
10
2026-03-04 via Nuitee
P
Pei Wayne solo_traveller hk
10
Friendly clean excellent service good location
Pros:

Rooms spacious. Good location.

Cons:

Breakfasts could be better

2026-03-01 via Nuitee
D
Davey couple hk
8
2026-02-25 via Nuitee
Y
Yi Ning couple hk
10
2026-02-23 via Nuitee
C
Carter couple us
10
2026-02-12 via Nuitee
K
Kenneth couple sg
10
We had a fantastic time!
Pros:

Modern, well appointed, and comfortable. Service from the staff was fantastic. Location was excellent for skiing. The hotel has cars to send you to different ski areas which made it very convenient.

Cons:

The breakfast selection could be improved.

2026-01-28 via Nuitee
E
Emma couple gb
10
Very very special. We will be back!!
Pros:

Sansui exceeded all of our expectations. We splashed out for this trip at skiing in Japan has always been on our bucket list. It was worth every penny. The staff are extremely accommodating and helped us out with any request we had. The onsens are very special and rooms are stylish and well thought out. The location is one of the best parts. Right at the top of the hill close to ski lifts and ski in-ski our facilities. Would highly recommend!

Cons:

Hard to say any negatives. No room service and no communal cafe area to chill are the only things I could mention.

2026-01-26 via Nuitee
S
Sarka solo_traveller us
10
Pros:

One of the best hotels I ever stayed in!
Very clean, stuff was very professional , helpful and friendly.
Facilities were very clean.

2026-01-25 via Nuitee
A
Alexis couple fr
9
Pros:

Emplacement parfait, ski in / out permettant de profiter du domaine skiable à votre guise.
Chambre spacieuse et confortable.

Cons:

Un peu trop chaud dans la chambre.
Petit déjeuner de qualité mais peu de choix surtout si nous souhaitons opter pour une version occidentale.

2026-01-20 via Nuitee
C
Claudio couple ch
10
2026-01-19 via Nuitee
Y
YUEN CHONG LOLITA couple hk
9
Very enjoyable stay .
Pros:

Perfect location, comfortable bed and pillows, extremely helpful staff !

We booked 3 nights but felt so good about the hotel , then changed to 6 nights

2026-01-19 via Nuitee
P
Peter couple us
10
2026-01-19 via Nuitee
R
Robert couple au
9
2026-01-18 via Nuitee
L
lisa couple au
9
Excellent location , excellent service , luxury comfort .
Pros:

Excellent location, exactly where you want to be , excellent service , friendly always trying to assist , the sansui private shuttle was an awesome facility . It is time consuming as a tourist to get around efficiently at times . - this personalised transport made it extremely easy and efficient . It was a valuable service that would definatrly andd to the reasons for staying at this property .

Cons:

Nothing - it was perfect stay / only negative was the price is definitely on the higher end and when you are out all day and night skiiing - you are not in the room much .

2026-01-16 via Nuitee
A
alexander couple cy
9
Pros:

great location , the room and overall design of the hotel is exceptional

Cons:

the level of the restaurant is quite low

2026-01-15 via Nuitee
M
Margherita couple gb
10
Great stay in Hirafu
Pros:

Beautiful hotel located on the piste in Hirafu, very comfortable rooms, lovely Onsen and great staff.

Cons:

There was nothing I didn’t like

2026-01-11 via Nuitee
G
Gu couple au
9
2025-12-18 via Nuitee
W
weichou solo_traveller cn
10
虽然去的时候没能滑雪,但是能泡泡温泉也挺好
Pros:

这个酒店论服务或地理位置或者设施来说都非常赞!

Cons:

餐厅再多些选择就更好

2025-12-18 via Nuitee
A
Anita extended_group hk
10
Pros:

everything was really good, exceptional location and Mount Yotei view

Cons:

Not enough drawers in the cabinet, even there are plenty of shelves at the entrance area, it's not convenient to get clothes for change. Should add more drawers set inside the cabinet in the bedroom.

2025-09-20 via Nuitee
C
ChristineC couple hk
10
Superb stay! Highly recommended.
Pros:

We stayed during the summer slack season, the property was very quiet. Everything including the facilities, the cleanliness, the staff and the breakfast were all excellent!

Cons:

There as nothing

2025-09-20 via Nuitee