Regenta SGS Greenotel - Lonavala

Hotels
Royal Orchid Hotels
7.8 (174 reviews)
Plot No. 46 Old Mumbai Pune Highway Opposite LIC Building , Lonavala , in

Free
Children allowed

Facilities

Offsite parking discounted rates available
Clubhouse
Electric bicycle charging station
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Good food
Great service
Cons:
Towels not provided
Late check in

Categories

Cleanliness
6.38
Towels were not provided in room when checked in. Had to call and request.
Service
8.35
Room service is really good, shout out to Sahil Sharma-Room service and the reception staff.
Location
7.89
Standard quality for this hotel tier.
Room Quality
7.84
Rooms were clean.
Amenities
7.87
Good food, ambience, and game room. Pool is definitely the highlight.
Value for Money
7.83
Good value for money, will book again.
Food and Beverage
8.38
Breakfast was good, buffet included.
Overall Experience
7.85
Overall a pleasant experience with some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 15:54

Property Description

Luxurious Accommodation with Scenic Views

Outdoor Swimming Pool and Garden Oasis

Convenient Services and Nearby Attractions

Experience a luxurious stay at Regenta SGS Greenotel - Lonavala, offering stunning city views and top-notch amenities. Relax by the outdoor swimming pool surrounded by lush gardens or indulge in a delicious meal at the on-site restaurant. With comfortable rooms equipped with modern facilities, including free WiFi and flat-screen TVs, your stay is bound to be memorable. Take advantage of services like room service and car hire, ensuring a hassle-free experience. Explore nearby attractions like Kune Falls and Bhushi Dam for a perfect getaway. Book now for an unforgettable stay!

Important information:

New Year Gala Dinner on 31st December is included in the cost.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 10:30 AM

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an available extra bed.
    People 6 years old and over stay for Rs. 1,500 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.8
Based on 174 reviews
Cleanliness: 6.38
Service: 8.35
Location: 7.89
Room Quality: 7.84
Amenities: 7.87
Value for Money: 7.83
Food and Beverage: 8.38
Overall Experience: 7.85
S
Shrita extended_group gb
7
Great location! Amazing Roof Top Pool. Wonderful staff!
Pros:

Roof top pool. Location. Hotel Staff (especially Ajay who kept our room spotlessly clean during our stay)

Cons:

In comparison to the other Regenta hotels I’ve stayed at, this one is a little run down and is in need of some TLC.

2026-03-25 via Nuitee
V
Vaibhav couple in
10
2026-03-25 via Nuitee
S
Shetty family_with_children in
4
Cons:

I had an overall good stay at the hotel and truly enjoyed the experience. The room and services were satisfactory.
However, there was one issue that left a very disappointing impression. A glass was accidentally broken during the stay, and I was charged ₹250 plus GST for it. While I understand that charging for damages is reasonable, adding GST on a single glass did not seem justified. Moreover, it felt as if I was being charged an excessive amount, almost equivalent to recovering the cost of an entire set, which is unfair.
Considering the amount guests already spend to stay at the hotel, such high charges for a minor incident are not acceptable. This is the first time I have faced such an issue at any hotel, and it negatively impacted my overall experience.
I request you to kindly review this policy, as it does not reflect well on guest satisfaction.

2026-03-25 via Nuitee
R
Ritu family_with_children in
5
Good
Pros:

Food. And opening vibe. I have visited the place three times itself is the answer to say I loved the property but somehow the services are declining

2026-03-23 via Nuitee
M
Mane couple in
3
Pros:

Veg breakfast and staff is good

Cons:

There is lot of music noise from adjacent room leads to sleepless night.

2026-03-22 via Nuitee
M
Manish family_with_children in
8
2026-03-14 via Nuitee
G
Geeta couple gb
10
Thank you for making our stay comfortable.
Pros:

Great location with great staff.
Huge thanks to Srushti, Nirmala, Jyoti, Sneha, Anurag and pratham.
All were very respectful.

Cons:

N/A

2026-03-13 via Nuitee
S
Shah solo_traveller in
1
2026-03-12 via Nuitee
A
Anilkumar couple gb
10
Best hotel i stayed in
Pros:

Very good hotel I love it and i we come back again

Cons:

Every thing was good except for me i we tell my friends and family

2026-03-11 via Nuitee
J
JITENDRA solo_traveller in
6
Cons:

Room AC colling not working properly. The housekeeping service was very poor. For drinking water it takes half an hour to serve the same.

2026-03-09 via Nuitee
D
Dharin solo_traveller in
10
2026-03-06 via Nuitee
B
Bhagwatsinh extended_group gb
8
2026-02-27 via Nuitee
K
Kailasrajan family_with_children in
9
Excellent hotel for family. Best hotel for vegetarians & Jain. Good veg spread for breakfast & lunch
Pros:

Staff was friendly, proactive as our needs were attended to without delay. Special mention to Ms Nirmala, Ms Nandini from front desk & Mr Bijoy Sahu from the restaurant for giving me and my family special attention.

Cons:

There was no newspaper provided. Request the hotel management to include this service.

2026-01-27 via Nuitee
A
Amrata couple in
9
An excellent choice for a peaceful stay
Pros:

First of all , I am impressed with their polite attitude as I requested for early check-in and they managed well.
Second, I loved the way they are doing sustainable practices like they refill the drinking water and many times as other hotels charge very high for extra drinking water and also plastic pollution. So, yes Regenta is winning this sustainable race.
The staff were polite, and the location was superb.

Cons:

I requested a sun light balcony room , I didn't get it.
The swimming pools were nice but the water was chilly, not comfortable for water fun and swimming.
The roof top is very nice and with a swimming pool also, overall a very comfortable and cozy ambience for just sitting and gazing surrounded hills . The only thing is missed , some mocktail or tea/ coffee, some pakoda or snacks as in high tea could be more amazing 😍.
Food quality is good but it could be improved as I noticed puri, paratha,nd bhature were not well cooked.
Pancake, dosa and upma, sewai upma were tasty.

2026-01-24 via Nuitee
N
Naman couple in
9
2026-01-22 via Nuitee
N
Nisha extended_group in
9
2026-01-21 via Nuitee
R
Rishabh family_with_children in
9
2026-01-19 via Nuitee
V
Vivek family_with_children in
10
2026-01-19 via Nuitee
S
Sagar couple in
8
2026-01-16 via Nuitee
R
Richa family_with_children in
3
Pros:

Location

Cons:

Poor hygiene. Staff not hospitable, rooms are smaller,

2026-01-13 via Nuitee