Vivari Hotel and Spa by Mantis

Hotels
Mantis
8.9 (596 reviews)
1 Riviera Lane Featherbrooke Extention 8 , Johannesburg , za

Free

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly staff
Beautiful environment
Exceptional service
Excellent amenities
Cons:
Room fragrance too strong
Inconsistent room cleaning times
Food price-value mismatch

Categories

Cleanliness
8.95
Well-kept, clean and organized as mentioned in several reviews.
Service
9.25
Exceptional service and friendly staff noted consistently.
Location
8.85
Great location, tranquil in the city ambiance.
Room Quality
8.65
Rooms are comfortable, though some issues with air conditioning were reported.
Amenities
9.05
Excellent facilities including spa and pools, consistent positive feedback.
Value for Money
8.55
Generally worth the expense, but some feel dinner quality didn’t match the price.
Food and Beverage
8.75
Food quality varied; some excellent experiences, but issues with the breakfast menu.
Overall Experience
9.15
Overall highly positive experiences, many guests eager to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 03:41

Property Description

Luxurious Accommodation and Relaxation
Vivari Hotel and Spa by Mantis, nestled in Johannesburg, offers a serene escape with an outdoor pool, fitness center, and lush garden. Unwind in style with a terrace and bar, providing the perfect setting for relaxation.

Exceptional Dining Experience
Indulge in a culinary journey at our restaurant, serving a delightful mix of Mediterranean, Pizza, and local cuisine. With options for vegetarians, dairy-free, and vegans, there's something to satisfy every palate.

Convenient Services and Nearby Attractions
Enjoy seamless travel with a 24-hour front desk, airport transfers, and free property-wide WiFi. Explore nearby attractions like Roodepoort Country Club and Cradle of Humankind, ensuring a memorable stay.

Book your stay at Vivari Hotel and Spa by Mantis for an unforgettable experience in Johannesburg.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children are not allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.9
Based on 596 reviews
Cleanliness: 8.95
Service: 9.25
Location: 8.85
Room Quality: 8.65
Amenities: 9.05
Value for Money: 8.55
Food and Beverage: 8.75
Overall Experience: 9.15
M
Morwesi couple za
9
Lovely hidden gem
Pros:

Lovely, breakfast was lovely too

2026-07-17 via Nuitee
X
Xolane solo_traveller za
10
2026-07-13 via Nuitee
M
Moshweu couple za
1
Disappointing
Pros:

The birthday set up was nice, much appreciated

Cons:

Our stay was very disappointing. We ended up sleeping in a cold room during winter because the air conditioning wasn't working. The only solution initially provided was a very small heater, which couldn't warm the room even after being left on for more than three hours.

When we raised the issue, we were told we could move to another room, but the staff also said it would be "a gamble" because there was no guarantee the heating in the next room would work either. It wasn't until around 10:30 p.m. that they finally suggested moving us to another room, describing it as "luxurious" which completely missed the point. By then, we had already returned from dinner, unpacked, showered, and settled in. If a room change was going to be the solution, it should have been arranged while we were out for dinner as requested before going for dinner, not late at night.

This was supposed to be a relaxing staycation, but instead it was an uncomfortable and frustrating experience. We could have stayed in the comfort of our own home instead of paying for what is advertised as a 5-star experience. Unfortunately, the service and handling of the situation fell far short of that standard.

2026-07-11 via Nuitee
N
Nemugumoni solo_traveller za
8
All was well except for Spa treatment; and heaters were not working in the rooms
Pros:

The facilities were beautiful

Cons:

The Spa experience was bad; we booked for 4 and only 2 were allowed inside while the 2 of us stayed of us waited atcthe reception; weather was bad and couldn't even be offered to wait at the snack station; other guests were given the loudest and widest smile; all offered was a single cup of Rooibos; it was bad and we had to leave before our turn

2026-07-06 via Nuitee
B
Busisiwe couple za
10
Best 2 nights of my life … to date. Celebrated my 50th birthday in style
Pros:

Superb staff!!!

Cons:

Absolutely NOTHING …

2026-07-05 via Nuitee
M
Mashadi couple za
10
Best service ever😍
Pros:

Rooms are spacious and staff members are helpful and friendly

Cons:

None

2026-07-05 via Nuitee
M
Manthe solo_traveller za
9
2026-07-03 via Nuitee
B
Baloyi couple za
7
2026-07-01 via Nuitee
A
Anelang couple za
10
2026-06-29 via Nuitee
M
Mmasetjhaba couple za
10
2026-06-26 via Nuitee
T
Thozamile couple za
7
2026-06-24 via Nuitee
K
Kgomotso couple za
8
2026-06-24 via Nuitee
N
Nthabiseng solo_traveller za
10
Pros:

Everything was on point

Cons:

Nothing

2026-06-21 via Nuitee
P
Phuti solo_traveller za
10
2026-06-20 via Nuitee
P
Patrick couple za
10
2026-06-09 via Nuitee
K
Khutjisho couple za
10
What a stay!!!😀🥰
Pros:

Everything, but mostly the breakfast. We were well-fed. Lots of options to choose from. The room was spacious, the live performance on Saturday night.

Cons:

Nothing

2026-06-08 via Nuitee
G
Gugulethu couple za
10
2026-06-05 via Nuitee
T
Tim couple za
9
2026-05-31 via Nuitee
A
Aletta extended_group za
8
Beautiful setting in gardens
Pros:

Beautiful gardens, feels like you are in a park not the city. Comfortable stay, very ease since we had a function on site. Function facilities at the river with nice viewa

Cons:

Staff were very friendly and helpful but dis-organized. Waiter at the function not trained and we had to repeat our choice of meal several times and still they battle to get it done. Booked us into a room with our suite cases in a different room. Had to hunt down our luggage.

2026-05-28 via Nuitee
X
Xolani couple za
10
2026-05-22 via Nuitee