Kaban 44 Hotel

Hotels
Independent
6.8 (20 reviews)
Calle 44 Norte / 65 y 70, Col. El Pedregal, Playa del Carmen, QROO, 77712 , Playa del Carmen , MX

Pets allowed

Facilities

Proposal/romance packages available
Free WiFi
Terrace
Garden
Luggage storage
Table tennis
Street parking
Concierge service
Outdoor furniture
Picnic area
See all facilities

Review Highlights

Pros:
Clean rooms
Friendly staff
Great location
Comfortable beds
Cons:
Limited parking
Expensive breakfast
No spa services

Categories

Cleanliness
7.5
Guests mentioned that the hotel was clean and well-maintained.
Service
8.3
Guests appreciated the friendly and helpful staff, although there were occasional mentions of slow response times.
Location
8.1
The hotel's convenient location near key landmarks and public transportation was a highlight for many guests.
Room Quality
7.8
Rooms were spacious and beds were comfortable, with some minor maintenance issues reported by a few guests.
Amenities
7.2
Guests found the gym and pool satisfactory, but some wished for additional spa services.
Value for Money
6.9
Mixed reviews on pricing, with some guests feeling it was slightly high for the offerings while others found it reasonable considering the location.
Food and Beverage
7.3
The breakfast and restaurant services were well-received overall, though a few guests desired more food variety.
Overall Experience
8
Most guests had a positive overall experience and would recommend the hotel to others.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-08-03 05:13

Property Description

Relaxing Amenities and Services: Indulge in onsite massages, body treatments, and facials. Unwind by the outdoor pool or explore the area with available bicycles for rent.

Convenience and Comfort: Enjoy complimentary wireless internet access, concierge services, and onsite shopping. The hotel offers multilingual staff, luggage storage, and optional airport shuttle services.

Cozy Guestrooms: Stay connected with complimentary wireless internet in one of the 11 guestrooms. The modern bathrooms feature refreshing showers with rainfall showerheads.

With a prime location near Plaza Las Americas, choose Kaban 44 Hotel for a rejuvenating stay in Playa del Carmen. Explore nearby attractions such as Quinta Avenida and Playa del Carmen Main Beach, just a short drive away. Book now to experience a serene escape with top-notch amenities.

Important information:

  • Pool access available from 8:00 AM to 11:00 PM.
  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • One child 9 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
  • Only registered guests are allowed in the guestrooms.
  • The property allows pets in specific rooms only and has other pet restrictions. Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Sustainability Certifications

    Property confirms they are implementing guest safety measures

  • Pets

    Only dogs and cats are allowed

  • General

    Guest accommodation is sealed after cleaning

  • Children and extra beds

    No rollaway/extra beds available

  • General

    Guests are provided with free hand sanitizer

See all policies

Location

Guest Reviews

6.8
Based on 20 reviews
Cleanliness: 7.5
Service: 8.3
Location: 8.1
Room Quality: 7.8
Amenities: 7.2
Value for Money: 6.9
Food and Beverage: 7.3
Overall Experience: 8
C
Chadwick
10
Pros:

It’s fills the need. We enjoyed our stay.

2025-03-05 via Nuitee
A
Andree
6
Pros:

.

2024-06-02 via Nuitee
J
Jorge
10
Pros:

Ubicación de facil acceso y aunque novedoso sistema de servicio automatizado, hace falta mayor atención al cliente.

2024-04-13 via Nuitee
M
María Nelly family
2
Pros:

Mucho ruido de las habitaciones continuas, fiesta y música fuerte que no dejan dormir, la regadera para bañarse sales como 10 chorritos de agua, fuga en el lavabo de manos y moja los pies, todo lo que pasa en el baño de junto se escucha.

2024-03-31 via Nuitee
E
Esperanza family_with_children
10
Pros:

Me gusto el concepto de las instalaciones y aunque no hubo contacto con el personal, el lugar estaba bien preparado para nuestra llegada y limpio. Facilidad para el pago y el acceso.

2024-02-23 via Nuitee
L
lorenzo FILIBERTO
8
Pros:

es cómoda para pasar un anoche

2023-11-27 via Nuitee
P
Pedrogilberto friends
8
Pros:

Muy cómodo y la atención remota excelente.

2023-05-01 via Nuitee
M
Maribel partner
8
Pros:

Me gustan las instalaciones es muy natural y agradable

2023-04-07 via Nuitee
M
Miriam sofia
2
chinches en el colchón
Pros:

me picaron las chinches del colchón y no me dieron la habitación que anunciaban,y la cama incomoda, y cero privacidad, todo se escuchaba, y hacía mucho calor, cuarto demasiado pequeño, y dejaron condones usados en el buró

2023-03-03 via Nuitee
F
Francisco
10
Gracias
Pros:

Un lugar muy tranquilo para descansar y cercano a la playa.
Excelente actitud y servicio del personal

2023-01-13 via Nuitee
J
Jesus friends
8
Pros:

Un lugar para estar relajado y tranquilo, recomendable

2023-01-02 via Nuitee
L
Laura
8
LLegada
Pros:

Hacer más visible el establecimiento ayudaría a llegar.

2022-09-17 via Nuitee
J
José Matías partner
6
Pros:

LOS VENTILADORES ESTABAN SUCIOS Y CHILLABAN

2022-09-07 via Nuitee
C
Charles partner
8
Pros:

Kaban 44 was very pleasant stay

2022-08-28 via Nuitee
J
Jania Caroline
2
Sem Café da manhã e sem limpeza.
Pros:

O quarto é o que estavamos esperando pelo valor pago, a cama (pelo menos do quarto que ficamos) não era confortável, o chuveiro nao funciona - lavar o cabelo é impossível (são gotas de água). O local é distante do centto principal uns 15 min de caminhada. Local silencioso, mas não conta com ninguém para fazer a limpeza do quarto, reposição de papel higiênico e nem toalhas. Fechamos o pacote com café da manhã continental, mas você se depara com uma cozinha vazia e sem café, qua do fala com o dono pelo zap ele justifica que é devido a pandemia e que já solicitou que fosse retirado da descrição (outras pessoas na mesma situação), nos ofereceu 50 pesos diário para o café (o primeiro dia gastamos 150 pesos em 1 copo de café, pão e 1 iogurte), por fim disse que pagaria 100 pesos por dia (600 pesos), cada dia era uma história diferente para entregar o dinheiro, no último dia pediu para pagar pelo paypal - criamos e enviamos a conta, ele nos enviou o conpromante dia 15.01.22, hoje dia 27.01.22 o dinheiro não entrou. Ao chegar no Brasil vou acionar o cartão de crédito para estorno do valor por desacordo comercial e acredito que o Hotels.com deveria aplicar alguma penalidade por tamanha falta de respeito com seus clientes. Fecho por vocês por confiança e para me sentir segura, mas estou me sentindo lesada pela falta de comprometimento do dono. Aguardo um posicionamento para que outras pessoas não passem pela mesma situação

2022-01-27 via Nuitee
V
Verified traveler
8
Pros:

En general todo estuvo bien pero la ubicación no está cerca de la zona turística de la ciudad

2021-12-31 via Nuitee
D
davin
8
Honest review 3.5-4
Pros:

To unlock the door turn the key to the notch up position insert key push hard towards the left from the out side or the right from the inside very hard like you want to secure it like a bank vault. THEN TURN THE KEY. It will unlock very easy if you follow these steps. There was absolutely no gym. It’s a ten dollar cab ride to the beach. Very roomy but I prefer walking distance to the beach. It’s a better long term place instead of short term.

2021-12-31 via Nuitee
V
Verified traveler
8
Pros:

En general estuvo bien solo que estaba muy alejado de la zona turística y el costo elevado para la ubicación

2021-12-30 via Nuitee
I
Igor
8
Pros:

Poor wifi. The kitchen was closed😟

2021-12-27 via Nuitee
V
Verified traveler friends
8
Pros:

Fomos muito bem recebidos, mas havia escasses de material de higiene, lençóis nao foram trocados por 10 dias, nao podia usar o ar condicionado a vontade, nao tinha material de limpeza, e o wifi era pessimo

2021-08-05 via Nuitee