Hotel Marktstad

Hotels
8.3 (2040 reviews)
Hofstraat 8 , Schagen , nl

listing image 1
Show all photos
Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
BBQ facilities
Lift / Elevator
See all facilities

Review Highlights

Pros:
Good location
Spacious rooms
Cons:
Limited parking
Inconsistent service or issues with cleanliness

Categories

Cleanliness
7.98
Clean but some rooms had issues like no hooks and noise from refrigerators.
Service
8.65
Staff was friendly, but there were complaints about slow service at times.
Location
8.99
Great location in the center of Schagen, easy access to attractions.
Room Quality
8.24
Rooms were spacious, but there were issues with central heating and room layout.
Amenities
8.17
Basic amenities available, but some guests reported missing items.
Value for Money
8.33
Prices are reasonable for the quality offered, but restaurant prices were considered high.
Food and Beverage
7.78
Breakfast quality was average, and dinner prices were high for the quality.
Overall Experience
8.25
Overall, a pleasant stay despite some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 21:40

Property Description

Luxurious Amenities
Hotel Marktstad in Schagen offers a 4-star experience with a fitness centre, garden, shared lounge, terrace, and free WiFi. The rooms are well-equipped with air conditioning, flat-screen TV, fridge, and free toiletries, ensuring a comfortable stay for guests.

Culinary Delights
Indulge in a variety of cuisines at the on-site restaurant, serving Dutch, French, and Italian dishes. Special dietary requests like vegetarian, dairy-free, and vegan options are also catered to, providing a delightful dining experience for all guests.

Explore & Relax
Guests can enjoy cycling in the picturesque surroundings, with bike hire available for further exploration. After a day of adventure, unwind in the shared kitchen, bar, or through room service, adding convenience to your stay at Hotel Marktstad.

Book now for an unforgettable stay at Hotel Marktstad in Schagen!

Important information:

When traveling with dogs, please note that an extra charge of 30 per dog per night applies. Please contact the accommodations directly so they can place you in the correct room.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    Free public parking is possible at a location nearby (reservation is not possible).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for € 15 per person per night when using an available cot.
    Children up to and including 0 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Guest Reviews

8.3
Based on 2040 reviews
Cleanliness: 7.98
Service: 8.65
Location: 8.99
Room Quality: 8.24
Amenities: 8.17
Value for Money: 8.33
Food and Beverage: 7.78
Overall Experience: 8.25
M
M • couple • nl
9
Pros:

Midden in centrum...ideaal...

Cons:

Helaas regen...maar met een overdekt winkelcentrum, geen probleem.
Restaurants genoeg om je te vermaken..

2026-03-04 • via Nuitee
G
Gihan • couple • be
1
FORMAL COMPLAINT – HOTEL MARKTSTAD x SLOT HOTEL SCHAGEN This is an official complaint regarding my reservation made thr
Pros:

FORMAL COMPLAINT – HOTEL MARKTSTAD x SLOT HOTEL SCHAGEN

This is an official complaint regarding my reservation made through Booking.com and my stay at Hotel Marktstad x Slot Hotel Schagen.

First of all, despite the fact that the room was fully paid in advance through Booking.com (EUR 117.50), the hotel charged my card again at the reception desk. I was double-charged for the exact same booking. This issue has still not been properly investigated or resolved, and no refund has been processed. This level of financial handling is unacceptable and highly unprofessional.

In addition to the payment problem, the room conditions were far below basic hotel standards:
• The bed had no proper blanket. There was only a thin sheet instead of a real duvet or long blanket. Considering that I am nearly two meters tall, the bedding was completely inadequate.
• The bathroom did not even provide basic disposable slippers. The floor felt dirty and poorly prepared for guests.
• The minibar/refrigerator was completely empty. Not even a single bottle of water was provided. There was no drinking water available in the room, which is unacceptable for a hotel stay.
• The electricity setup in the room was poorly designed. It was impossible to switch the main lights on or off from the bedside. I had to walk to the entrance every time. A bedside lamp was installed in a position where the light shined directly into my eyes and could not be adjusted.
• The heating system functioned very poorly and did not provide a comfortable temperature.

Overall, this experience reflects extremely poor service quality, lack of professionalism, and unacceptable guest standards. Being double-charged and staying in a room lacking basic necessities is not reasonable under any circumstances.

For these reasons, I am submitting this complaint publicly through Booking.com and I will be giving the lowest possible rating to this property.

Farshad Gardakaneh

Cons:

FORMAL COMPLAINT – HOTEL MARKTSTAD x SLOT HOTEL SCHAGEN

This is an official complaint regarding my reservation made through Booking.com and my stay at Hotel Marktstad x Slot Hotel Schagen.

First of all, despite the fact that the room was fully paid in advance through Booking.com (EUR 117.50), the hotel charged my card again at the reception desk. I was double-charged for the exact same booking. This issue has still not been properly investigated or resolved, and no refund has been processed. This level of financial handling is unacceptable and highly unprofessional.

In addition to the payment problem, the room conditions were far below basic hotel standards:
• The bed had no proper blanket. There was only a thin sheet instead of a real duvet or long blanket. Considering that I am nearly two meters tall, the bedding was completely inadequate.
• The bathroom did not even provide basic disposable slippers. The floor felt dirty and poorly prepared for guests.
• The minibar/refrigerator was completely empty. Not even a single bottle of water was provided. There was no drinking water available in the room, which is unacceptable for a hotel stay.
• The electricity setup in the room was poorly designed. It was impossible to switch the main lights on or off from the bedside. I had to walk to the entrance every time. A bedside lamp was installed in a position where the light shined directly into my eyes and could not be adjusted.
• The heating system functioned very poorly and did not provide a comfortable temperature.

Overall, this experience reflects extremely poor service quality, lack of professionalism, and unacceptable guest standards. Being double-charged and staying in a room lacking basic necessities is not reasonable under any circumstances.

For these reasons, I am submitting this complaint publicly through Booking.com and I will be giving the lowest possible rating to this property.

Farshad Gardakaneh

2026-03-02 • via Nuitee
P
Peter • couple • nl
7
Romantische omgeving, culinaire tegenvaller.
Pros:

Ruime en schone kamer. Wel wat ' rare' plaatsing van bad in de kamer naast het bed.

Cons:

Defecte doucheslang waardoor handdouche alle kanten in spuit (we hebben gerapporteerd; raar dat dat bij schoonmaken niet was opgemerkt) slechte en onlogische verlichting, Diner: niet te volgen menu voor bezoekers die niet heel handig zijn met QR, slechte uitleg, matige kwaliteit hoofdgerecht: vlees ongevraagd zeer ' seignant' opgediend, garnituur niet gaar + koud. Fabriekshal achtige setting ( geen free seating) Restaurant niet voor herhaling vatbaar

2026-03-01 • via Nuitee
I
Isabella • couple • nl
7
Pros:

+ Centrum, locatie
+ Kamer met balkon
+ Uitzicht op de kerk
+ Bed lag goed

Cons:

- Je mist persoonlijkheid, weinig tot geen personeel
- Online in- en uitchecken, ook onpersoonlijk
- Rumoerig en luidruchtig binnen, op kamer en in de hal
- 3 slappe slechte kussens

2026-03-01 • via Nuitee
N
Nancy • extended_group • nl
8
2026-02-28 • via Nuitee
B
Bo • couple • nl
8
2026-02-26 • via Nuitee
M
Michael • couple • nl
9
Gewoon erg goed en dichtbij huis!
Pros:

onze ideale uitvalsbasis voor een nachtje weg lekker dichtbij, komen hier meerdere keren per jaar en is altijd zeer goed. Zeer vriendelijk personeel,toplocatie, gratis parkeren en ideaal dat je zelf je ontbijtje kan fabriceren als je zoals ik geen ontbijter bent en dus geen 20 euro voor een bak koffie en een gekookt ei wil betalen. Dit keer niet in restaurant gegeten maar is altijd prima . Ook is er gelegenheid om eerder in te checken.

2026-02-24 • via Nuitee
R
Ronald • family_with_children • nl
8
Pros:

Mooi modern hotel, eenvoudige check-in, erg stille hotelkamers, fijne douche, koffiemachine op de kamer, uitgebreid ontbijtbuffet met divers vers fruit, verschillende soorten brood en grote belegkeuze.

Cons:

Geen beschikbare parkeergelegenheid dicht bij het hotel.
Hoewel het vriendelijke personeel in het restaurant ons in de avond (om 21:00) nog diverse opties voor eten/snacks aanbood, bleek dit vervolgens vanuit de keuken niet altijd (meer) mogelijk.

2026-02-23 • via Nuitee
C
Candy • extended_group • nl
8
Pros:

Het ontbijt

Cons:

Receptie onpersoonlijk en zitten op de mobiel

2026-02-22 • via Nuitee
T
Tom • solo_traveller • nl
8
Nice hotel in a premium location. Good value for money.
Pros:

Nice rooms and a great location right on the main square in Schagen.
Free parking nearby. Decent fitness room. Overall good value for money.
The hotel staff was friendly and helpful.

Cons:

The heating was set to 18 degrees and couldn't be changed. Eventually I went to reception and they unlocked the temperature controls, but I think it's weird that the controls are locked to begin with.
The daily room cleaning was pretty limited. The bed was made, but used coffee cups and towels were left out, which makes me wonder how much time they spend on cleaning.
Overall, not a big deal, but some things could be better...

2026-02-13 • via Nuitee
V
Vader • couple • nl
10
2026-02-12 • via Nuitee
M
Mark • family_with_children • mt
4
fantastic with the exception of breakfast services
Pros:

Location, room hotel fabulous

Cons:

Kitchen staff at breakfast unwilling to provide additional services like issue an omelet is to much, and the breakfast daily cost = 19 euro per head

2026-02-11 • via Nuitee
M
Marc • solo_traveller • nl
7
Hotel prima maar sla het restaurant maar over.
Pros:

Mooi hotel op een centrale locatie

Cons:

Het restaurant. €22,50 voor een mini schnitzel met een halve wortel waarbij je de frites nog los moest bijbestellen a € 4,50 is redelijk schandalig.

2026-02-11 • via Nuitee
T
Thijssen • couple • nl
10
2026-02-10 • via Nuitee
D
Desiree • family_with_children • nl
10
Pros:

Snelle incheck, super ligging in het centrum. Leuk restaurant, aardige mensen.

2026-02-08 • via Nuitee
A
ALESSIA • solo_traveller • it
8
Pros:

colazione e posizione

Cons:

letto e cuscino scomodi

2026-01-26 • via Nuitee
D
Didier Brother • solo_traveller • fr
7
bon séjour, hotel pratique et confortable.
Pros:

hotel très bien placé en centre ville, proche de la gare, chambre spacieuse et confortable, calme. Parking a proximité.

Cons:

propreté dans la chambre peut être améliorée (WC sale à l'arrivée), petit déjeuner de qualité très moyenne avec peu de choix, restauration assez cher pour une qualité très moyenne. Bonne literie.

2026-01-25 • via Nuitee
L
L. Bekker • couple • nl
10
2026-01-25 • via Nuitee
F
Fabian • couple • nl
9
2026-01-24 • via Nuitee
J
Jonathan • couple • es
7
2026-01-22 • via Nuitee