Pioneers

Hotels
9.3 (119 reviews)
657, Mahogany Road , Victoria Falls , zw

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Terrace
See all facilities

Review Highlights

Pros:
Friendly staff
Fantastic food
Cons:
Noisy rooms
Internet connection issues

Categories

Cleanliness
8.75
Mentioned as clean and well-maintained overall.
Service
9.65
Staff were described as friendly, helpful, and attentive.
Location
9.45
Great location with spacious gardens, contributing to positive reviews.
Room Quality
8.95
Rooms were comfortable but mentioned as noisy.
Amenities
8.85
Overall satisfactory; improvements suggested for certain amenities.
Value for Money
9.55
Good value for money in Zimbabwe.
Food and Beverage
9.45
Food was fantastic, and service was praised.
Overall Experience
9.75
General satisfaction with the stay, would return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 08:04

Property Description

Luxurious Accommodation with Spectacular Views

Relaxation and Dining Options
Indulge in our outdoor swimming pool, garden, and shared lounge. Enjoy a delicious meal at our in-house restaurant or unwind with a drink at the bar.

Convenience and Service
Our air-conditioned rooms with free WiFi and private bathrooms ensure a comfortable stay. Benefit from amenities like a safety deposit box, 24-hour front desk assistance, and a paid airport shuttle service.

Experience the beauty of Victoria Falls with us at Pioneers. Book your stay now for an unforgettable getaway.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 3 years old stay for free when using an existing bed.
    Children from 4 years old to 12 years old stay for US$55 per person per night when using an existing bed.
    Children from 3 years old to 11 years old stay for US$62.50 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.3
Based on 119 reviews
Cleanliness: 8.75
Service: 9.65
Location: 9.45
Room Quality: 8.95
Amenities: 8.85
Value for Money: 9.55
Food and Beverage: 9.45
Overall Experience: 9.75
C
Christina • couple • us
10
2026-07-25 • via Nuitee
F
Frederick • couple • us
9
Excellent, but expensive
2026-07-23 • via Nuitee
J
Johan • family_with_children • za
9
We had a homely experience with friendly and efficient service.
Pros:

Excellent service. The staff was extremely friendly and helpful. Enjoyed delicious breakfast.

Cons:

Our stay was perfect.

2026-07-14 • via Nuitee
P
Patrick • solo_traveller • be
9
Un bon plan
Pros:

Très bel endroit, au calme, dans un jardin aménagé avec goût. Bien entendu, les hélicoptères qui survolent les chutes sont omniprésents, mais c'est ainsi dans toute la ville.

Cons:

Service à table à améliorer : une réservation pas notée, longue attente pour le breakfast une fois celui-ci commandé.

2026-07-02 • via Nuitee
S
Simbarashe • extended_group • gb
9
Lovely lodge!
Pros:

Location, gardens, staff and ambience.

Cons:

Breakfast could be improved.

2026-06-01 • via Nuitee
G
guylene • couple • fr
10
Un paradis dans une végétation luxuriante à 5mns du centre ville
Pros:

L'endroit est paradisiaque, les chambres très confortables et le magnifique jardin très bien entretenu. Le personnel est serviable et très souriant. C'était merveilleux de finir notre voyage de 3 semaines à Pioneers

Cons:

Rien. Tout était parfait

2026-05-20 • via Nuitee
R
Rosalina • solo_traveller • gb
10
Beautiful garden, friendly and helpful staff: it is a peaceful place!
Pros:

From signing in to signing out: all was perfect. Lovely caring and friendly staff. Beautiful garden, it's a peaceful place!

Cons:

nothing

2026-04-15 • via Nuitee
M
Mandy • couple • zm
10
Pros:

Lovely room with very comfortable beds and pillows. Great food at restaurant. Spa facilities, beautiful gardens for a great weekend of relaxtion.

2026-04-06 • via Nuitee
K
Kathleen • couple • us
9
Perfect for a comfortable post-safari stay.
Pros:

The property is beautifully landscaped and attractively decorated, and the room is very comfortable. The pools were nice to cool down when it got hot. The room has mosquito netting around the bed, which we didn’t actually need, and both air conditioning and a ceiling fan. We slept great!

2026-03-30 • via Nuitee
O
Oleg • family_with_children • ru
6
Холодильники в номера!! Почините душ и кран!
Pros:

Основное здание симпатичное, достаточно приветливый персонал.

Cons:

Номера не стоят своих денег. Из развлечений только кровать. Нет холодильника, телевизора, вода в душе и в кране еле льется. Еда не вкусная, ну прямо очень не вкусная, хотя меню выглядит как в хорошем ресторане. Отдыхали в отеле одни пенсионеры. Вывод отель абсолютно не стоит своих денег.

2026-01-22 • via Nuitee
D
David • solo_traveller • ke
9
Pros:

Food was fantastic
Rooms comfortable
Staff very friendly and efficient
Able to take payment through booking.com
Value for money good - in Zimbabwe
Lovely Gardens

Cons:

Rooms a little noisy - I think it was the metal roof creaking during the night as the temperature cools. Nothing that ear plugs didn't solve.

2026-01-20 • via Nuitee
C
Claire • solo_traveller • gb
9
Very serene, maybe explains no tv but I would prefer.
Pros:

Good location - quiet

Cons:

Room needed a tv

2026-01-08 • via Nuitee
L
Leocadia • couple • gb
10
Staff was very helpful and kind, place was peaceful and calm
Pros:

Clean and scenic

Cons:

Nothing

2026-01-06 • via Nuitee
M
Maureen • solo_traveller • zw
9
My Refreshing Pioneer Escape
Pros:

Clean, refreshing

Cons:

No TVS

2025-11-19 • via Nuitee
J
jillian • couple • gb
10
Wonderful location
Pros:

Great location. Spacious gardens. Plenty sunbeds. Friendly staff. Always willing to help. Clean. Lovely bed linen and towels. Well stocked bar.

Cons:

One of the pools always seemed dirty because 2 ducks were constantly around it.

2025-11-18 • via Nuitee
V
Vijaya • family_with_children • zm
9
2025-10-29 • via Nuitee
J
James
10
Pros:

Great service, great food, comfortable room, and bed. Beautiful ambience.

2025-09-17 • via Nuitee
A
Astrid • family_with_children • za
10
Just what i needed, thoroughly enjoyed my stay and would happily return.
Pros:

The staff were very friendly and helpful. Excellent breakfast, lovely and relaxing to lie by the pool under the trees.

Cons:

Nothing

2025-09-15 • via Nuitee
C
Claudio • couple • it
10
Pros:

Beautiful welcoming garden, cozy rooms, big and clean. The full settlement is well maintained and beautiful.

Cons:

I’d suggest to cover the breakfast buffet to preserve it from bugs

2025-09-12 • via Nuitee
S
sandrine • couple • fr
8
Jardin et piscine au chutes Victoria
Pros:

La chambre spacieuse et les aménagements extérieurs

Cons:

Difficile d’obtenir une connexion internet , des coupons de forfaits peuvent être payants sur place.

2025-08-20 • via Nuitee