The Ivens, Autograph Collection

Hotels
•
Autograph Collection
9.3 (225 reviews)
Rua Capelo 5 , Lisbon , pt

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Electric bicycle charging station
Parking
Free wired internet
Self parking (surcharge)
Offsite parking discounted rates available
Internet access
Electric bicycle charging station

Review Highlights

Pros:
Location
Service
Food quality
Staff friendliness
Cons:
Room size
Wardrobe space

Categories

Cleanliness
9.44
Clean and well-maintained rooms were highlighted in many reviews.
Service
9.91
Staff were described as extremely polite and helpful, enhancing the guest experience.
Location
9.95
The hotel is situated in a prime area, convenient for exploring Lisbon.
Room Quality
8.9
Rooms were noted to be small but comfortable, with some space issues mentioned.
Amenities
8.93
Basic amenities were good, but some guests felt rooms could be more comfortable.
Value for Money
8.39
Some felt the price did not match the bedroom size but appreciated the overall experience.
Food and Beverage
9.44
Rocco restaurant received high praise for its quality of food and service.
Overall Experience
9.41
Overall, guests had an exceptional experience with few negatives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 12:09

Property Description

Central Location

Located in the heart of Lisbon, The Ivens Autograph Collection offers convenient access to major attractions such as Dona Maria II National Theatre and St. George's Castle. Guests can easily explore the city with popular points of interest within walking distance.

Modern Amenities

Experience comfort and convenience with air-conditioned rooms and free WiFi at The Ivens Autograph Collection. Relax and enjoy a city view from the balcony available in some units. The hotel also provides free private parking for guests, ensuring a hassle-free stay.

Nearby Attractions

Immerse yourself in the vibrant culture of Lisbon with key landmarks like Miradouro da Senhora do Monte and Jeronimos Monastery just a short distance away. Explore the city at your own pace with easy access to Commerce Square and Rossio.

Book your stay at The Ivens Autograph Collection for a memorable Lisbon experience.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LIS

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

9.3
Based on 225 reviews
Cleanliness: 9.44
Service: 9.91
Location: 9.95
Room Quality: 8.9
Amenities: 8.93
Value for Money: 8.39
Food and Beverage: 9.44
Overall Experience: 9.41
C
Cecile • solo_traveller • za
10
Old town charm
Pros:

The hotel's restaurant is exeptional.

2026-05-01 • via Nuitee
N
Nikos • couple • gr
9
My favourite hotel in Lisboa
Pros:

The staff are truly excellent. Very good breakfast. Lovely looking bar / restaurant. Superb location.

Cons:

I feel it needs to be a tiny bit less pricey.

2026-05-01 • via Nuitee
K
KURT • solo_traveller • us
10
2026-04-24 • via Nuitee
H
Hans • couple • pt
5
2026-04-14 • via Nuitee
J
Joao • couple • pt
9
Soberbo, simpatia dos funcionários e muito detalhe digno de luxo
Pros:

Simpatia dos funcionários, atenção ao detalhe soberbo. Decoração do hotel, pequenos mimos para os hóspedes, pequeno almoço do melhor que já experimentei

Cons:

O quarto não era muito grande mas ainda assim chega perfeitamente

2026-04-09 • via Nuitee
F
Fernanda • couple • br
9
Excelente
Pros:

Hotel lindo, staff atencioso, restaurante maravilhoso.

Cons:

Localização do apartamento 520 pois ficava exatamente ao lado de um local utilizado pelo pessoal da limpeza, o que gerava certo barulho de manhã cedo.

2026-04-08 • via Nuitee
K
Kevin • couple • gb
2
A truly wonderful stay!
Pros:

Beautiful hotel, great location, impeccable service, the best hotel bar ever.

Cons:

Nothing

2026-04-07 • via Nuitee
S
Sandy • extended_group • us
10
Pros:

I got sick and the people couldn't have been nicer to help me get everything I needed. They were so flexible and understanding. The room was great, the decor of the hotel is outstanding!

Cons:

They were perfect!

2026-04-07 • via Nuitee
M
Mariana • couple • pt
10
Truly amazing
Pros:

Great stay overall. The staff were genuinely friendly and attentive, which made everything feel easy from the start.

The location is amazing, right in the center of Lisbon -perfect for getting around.

Breakfast was really good, with great variety and quality. You can tell there’s attention to detail throughout the hotel, and the rooms were very comfortable.

Would definitely recommend and come back.

Cons:

Everything was great

2026-03-30 • via Nuitee
E
Elisabeth • couple • us
10
It was our first time to Portugal and the Ivens made it perfect!
Pros:

Convenient, gorgeous and restaurant and daily explorer notes and gifts!

2026-03-16 • via Nuitee
D
Denise Ferreira • couple • pt
10
melhor hotel de Lisboa
Pros:

Pequeno almoço maravilhoso, com buffet e opção de menu também. Espaço muito bem decorado, tal como todo o hotel. Cama muito confortável e produtos de higiene pessoal muito bons.

Cons:

nada

2026-02-12 • via Nuitee
V
victoria • couple • au
10
2026-02-10 • via Nuitee
S
sharona • couple • il
10
חוויה שמחזירה את התשלום גם באיכות ובשירות ובמיקום,
Pros:

הכל,
המלון מהמם, ניקיון מושלם, פעמיים ביום, מיקום מושלם במרכז עם מלא אטרקציות, קניות ובילויים . צוות אדיב תמיד זמין,
אחזור שוב!

Cons:

הכל מושלם

2026-02-09 • via Nuitee
J
Joao • couple • pt
10
Estadia muito boa! Adoramos
Pros:

Adorei tudo na estadia. O Staff super simpático e profissional, a localização não podia ser melhor e o conforto de todo o hotel é fantástico.

Cons:

Gostei de tudo

2026-01-25 • via Nuitee
D
Dianne • couple • us
10
Eclectic hotel very cool
Pros:

Beautiful

Cons:

Nothing

2026-01-23 • via Nuitee
V
Vera • couple • pt
10
Always a wonderful experience at The Ivens!
Pros:

This was my third stay at The Ivens, and it never fails to impress! It’s truly the best hotel in Lisbon. The décor is absolutely stunning, the staff are exceptional, and every detail reflects the highest quality. Can’t wait to come back soon!

2026-01-19 • via Nuitee
F
Ferenc • family_with_children • us
10
2026-01-18 • via Nuitee
E
Eduardo • couple • mx
10
2026-01-16 • via Nuitee
C
Corinne • couple • gb
10
2026-01-12 • via Nuitee
D
Drew • couple • gb
10
amazing stay!!!
Pros:

As a frequent traveler, I can confidently say that my stay at The Ivens was one of the best experiences I’ve ever had. From the very first moment, the attention to detail stood out in everything, from the décor to the small thoughtful touches throughout the hotel. I absolutely loved the gifts and the little details at turndown; they made each evening feel special and truly cared for.

We even preferred The Ivens to the Ritz, whose service felt a bit stiff in comparison. At The Ivens, the service is refined but relaxed, making you feel genuinely welcome.

The staff were exceptional: warm, professional, and always willing to go the extra mile. The location is perfect for exploring the city, making everything easily accessible. What truly makes The Ivens special, though, is its storytelling, the atmosphere, design, and concept come together to create a unique and memorable experience. Absolutely fantastic in every way.

Cons:

that we had to leave!

2026-01-11 • via Nuitee