Mastino Rooms

Hotels
8.2 (2878 reviews)
Vicolo Ghiaia 5 (check-in at Corso Porta Nuova 16) , Verona , it

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Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Non-smoking rooms
Air conditioning
Pets allowed
Lift / Elevator
Luggage storage
Fax/photocopying
Non-smoking throughout
Staff adhere to local safety protocols
Guest rooms disinfected between stays
See all facilities

Review Highlights

Pros:
Good location
Excellent breakfast
Friendly staff
Cons:
Cleanliness issues
Room size was small
Hot water problems

Categories

Cleanliness
7.53
Some reviews mention cleanliness issues which lowered the score.
Service
9
Many reviews praised the staff and their service.
Location
9.04
The location received positive remarks as being central and convenient.
Room Quality
6.99
Some comments indicated that room quality could be improved, especially regarding size and issues with amenities.
Amenities
8.02
Amenities were generally acceptable, but several reviews suggested improvements in functionality.
Value for Money
7.98
Reasonable value based on the overall pricing but with noted shortcomings.
Food and Beverage
8.53
Breakfast options received widespread praise, contributing positively to the experience.
Overall Experience
8.5
Overall an enjoyable experience despite some drawbacks with service and room features.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 07:21

Property Description

Central Location
Located just a 3-minute walk from Piazza Bra, Mastino Rooms in the Verona Historical Centre district offers easy access to Verona Arena and Via Mazzini.

Modern Amenities
All rooms are equipped with air conditioning and a flat-screen TV with satellite channels. Stay connected with free WiFi available throughout the property.

Delicious Breakfast
Start your day right with a continental breakfast served daily at the hotel's partner, Hotel Mastino.

Book your stay at Mastino Rooms now to enjoy comfort and convenience in the heart of Verona.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: VRN

Property Policies

  • Pets

    Pets are allowed on request. No extra charges.

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible at a location nearby (reservation is needed) and costs EUR 25 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for € 10 per person per night when using an available cot.
    Children up to and including 3 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.2
Based on 2878 reviews
Cleanliness: 7.53
Service: 9
Location: 9.04
Room Quality: 6.99
Amenities: 8.02
Value for Money: 7.98
Food and Beverage: 8.53
Overall Experience: 8.5
A
Anka1901 • family_with_children • de
10
Pros:

Das Zimmer ist gut ausgestattet und sauber.
Beim Frühstück geht man über die Straße in das Haupthaus, es ist für jeden Geschmack etwas dabei, herzhaft und süss. Mastino Rooms hat eine gute Lage, man läuft wenige Meter und ist im Zentrum.

Cons:

Nichts zu meckern, versteh die negativen Meinungen nicht.

2026-02-14 • via Nuitee
O
Orly • couple • il
1
Pros:

לא אחזור

Cons:

לא אחזור

2026-02-12 • via Nuitee
Z
Zulic • family_with_children • dk
10
Pros:

Alt

Cons:

Der var ikke noget, alt var perfekt

2026-02-11 • via Nuitee
N
Nicole • couple • ar
9
Pros:

La ubicación espectacular. El personal muy amable. Super recomendado

Cons:

Todo perfecto pero si tuviera que decir algo es que la habitación era chica.
NADA SIGNIFICATIVO

2026-02-11 • via Nuitee
K
Karinna • couple • uy
8
2026-02-10 • via Nuitee
P
Petersen • extended_group • za
8
2026-01-29 • via Nuitee
A
A • family_with_children • es
10
Recomendado
Pros:

La habitación muy amplia, limpia y cómoda. El desayuno espectacular, muy variado tanto en dulce como en salado y todo muy rico.

2026-01-29 • via Nuitee
A
Alice • couple • it
8
2026-01-26 • via Nuitee
B
Bernardo Giuseppe • solo_traveller • ch
8
2026-01-26 • via Nuitee
A
Albina • couple • it
8
Bellina
Pros:

Tutto

Cons:

Nulla

2026-01-25 • via Nuitee
A
Anna • couple • es
7
Agradable
Pros:

L’esmorzar, molt bona temperatura a l’habitació, l’aigua tambe i la ubicació

Cons:

Habitacions una mica velles, falta manteniment

2026-01-25 • via Nuitee
S
sonia • couple • it
9
Pros:

La vicinanza dal centro e la professionalità e la gentilezza dello staff

Cons:

Forse di non avere un letto matrimoniale ma due singoli attaccati e avere la stanza lontana dal check-in

2026-01-24 • via Nuitee
C
CRISTINA • family_with_children • it
9
Pros:

Posizione ottima. Un cosiglio metteri nelle camere bollitore x te e caffè

2026-01-24 • via Nuitee
M
Michele • couple • it
8
2026-01-23 • via Nuitee
E
Ezequiel Palomeque • couple • ar
10
Increíble
Pros:

La habitación era muy top, cama super cómoda, muy buena iluminación, bien amueblada, realmente aprovechado cada centímetro. El baño hermoso también, y muy cómodo. Incluía un frigo bar. Ah, y el desayuno es la gloria, tiene absolutamente de todo.

Cons:

No había tanto lugar para moverse dentro de la pieza.

2026-01-23 • via Nuitee
S
Sylwia • couple • gb
8
Good value at a very convenient location
Pros:

The location was great! 20 min walk from Porta Nuova station, 5 min walk from the Arena. Lots of restaurants and bars nearby, as well as shops. Room was clean and quiet although a bit dated. Check in was at the main hotel across the road - staff there was very friendly and informative. Good choice for breakfast.

Cons:

There was no kettle in the room and light on stairs in the building wasn’t working so had to take the lift each time.

2026-01-23 • via Nuitee
G
GIULIA • family_with_children • it
8
Pros:

Staff gentilissimo e colazione super

2026-01-22 • via Nuitee
R
R. N. R • couple • es
7
Bien para una noche. Sin más
Pros:

Está en un edificio en una calle del hotel Mastino. Es bastante seguro y la ubicación sigue siendo magnífica. Una habitación sencilla pero cómoda y un desayuno muy rico y variado.

Cons:

La limpieza del baño dejaba mucho que desear. Deberían revisar esto ya que se supone que es un hotel de 4 estrellas y no deberías encontrarte mugre negra en los rincones.

2026-01-21 • via Nuitee
R
R. N. R • couple • es
7
La ducha,revisar limpieza por favor.
Pros:

Es un edificio aparte del Hotel Mastino. Un chico muy agradable nos acompañó y nos explicó cómo funcionaba todo para entrar. La habitación está bien y tiene comodidades. La ubicación a dos minutos de La Arena. 15 minutos andando desde la estación de tren y con muchas paradas de taxi y bus cerca. Para una noche está bien.

Cons:

La limpieza de la ducha rompió mis expectativas positivas. Todo lo demás estaba muy bien,pero la ducha con chorros estaba demasiado sucia para un hotel de 4 estrellas. Además no absorbe el agua y se estanca. Deberían revisar esto.

2026-01-21 • via Nuitee
L
Leanne • family_with_children • au
8
2026-01-21 • via Nuitee