INNSiDE by Meliá Liverpool

Hotels
Innside by Melia
9.1 (7803 reviews)
Old Hall Street , Liverpool , gb

Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Friendly staff
Clean and modern rooms
Convenient location
Great views
Cons:
Uncomfortable beds
Hot breakfast below expectations
Sparse room furnishings

Categories

Cleanliness
9.2
Guests frequently mentioned the room and hotel cleanliness positively.
Service
9.4
The staff received positive remarks for their friendliness and efficiency.
Location
9.3
Multiple reviews highlighted the convenience and appeal of the hotel's location.
Room Quality
9
Rooms were generally described positively, though some guests found them somewhat sparse.
Amenities
8.8
Amenities were satisfactory, with some suggestions for improvement.
Value for Money
9.1
Overall feedback indicated a good value for the quality of stay.
Food and Beverage
8.6
While some enjoyed the food, others noted that the hot breakfast could be improved.
Overall Experience
9.4
Many guests expressed a high overall satisfaction with their stays.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 04:36

Property Description

Luxurious Amenities

INNSiDE by Meliá Liverpool offers a range of luxurious amenities including a fitness centre, a restaurant, and a bar. Guests can enjoy the convenience of room service, a 24-hour front desk, and free WiFi during their stay.

Convenient Facilities

For business travelers, the hotel provides a business centre for their professional needs. Additionally, guests can explore the city with ease using the hotel's bicycle rental service.

Prime Location

Conveniently situated in the centre of Liverpool, INNSiDE by Meliá Liverpool is within walking distance of popular attractions such as Liverpool ONE, Royal Court Theatre, and Albert Dock. With the Liverpool John Lennon Airport just 14 km away, this hotel is the perfect choice for both leisure and business travelers.

Book your stay at INNSiDE by Meliá Liverpool now for an unforgettable experience.

Important information:

All cots are subject to availability.

The property can only allow small pets with a maximum weight of 15 kilos on request.

When booking 9 rooms or more, different policies and additional supplements may apply.Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

9.1
Based on 7803 reviews
Cleanliness: 9.2
Service: 9.4
Location: 9.3
Room Quality: 9
Amenities: 8.8
Value for Money: 9.1
Food and Beverage: 8.6
Overall Experience: 9.4
D
David solo_traveller ie
10
2026-05-17 via Nuitee
B
Boothie67 Couples Blackpool, Lancashire, England
10
100% perfect stay
Pros:

After having 3 great previous stays at the Innside Melia Liverpool my husband and i decided once again to pay a visit to round off our Honeymoon week in Liverpool.The hotel gave us the same room we have had before with the stunning river view,on the 15th floor.Big,spotlessly clean corner studio,big comfy bed,great shower,complimentary drinks in the fridge.The special gift we recieved to celebrate our stay was wonderful towel art.Two swans with red petals scattered around the bed,chocolates (yummy) and a note from the team was the icing on the cake.A great nights sleep was had and breakfast was excellent as always and the staff very helpful.I must give a special mention for the hash browns, absolutely delicious and crispy were the best I've eaten.Overall a perfect stay once again.Already looking forward to our next visit.

2026-05-16 via Tripadvisor
K
Keira couple gb
9
2026-05-16 via Nuitee
R
Rachael couple gb
9
Very pleasant stay
Pros:

Lovely clean room, amazing views. Well
equipped.

Cons:

Nothing

2026-05-16 via Nuitee
S
Sightseer28630584540 Couples Southport, Merseyside, England
10
Anniversary Stay
Pros:

Just returned from a lovely stay at Innside Liverpool City Centre.

We arrived and were welcomed by Jess. She is amazing! Her colleague Jack also gave us some great tips for things to do.

Only thing to mention is the AC doesn’t work all the time but wouldn’t put us off coming back.

2026-05-15 via Tripadvisor
J
Jess extended_group gb
7
Amazing but just a shame about maintenance
Pros:

Amazing room , beautiful views. We had the conjoining room and it was really good. I’d definitely stay there again.

Cons:

We needed a maintenance person due to issue with the bath , I went down at 6:45am. Said they’d send someone up at 7:30. No one came. After a few calls to reception someone came up at 10 , by which point we had sorted the issue by ourselves.

2026-05-15 via Nuitee
K
kim couple gb
10
Pros:

Breakfast was 1st class great choice
Location ok if you know where your going but for a first timer in Liverpool a little of the beaten track

2026-05-15 via Nuitee
J
Jo solo_traveller gb
8
Definitely a place to stay. It’s just no fresh air coming in for me, again that’s personal preference.
Pros:

Lovely hotel and great sky bar on floor 18.
Beds large and spacious. Nice city view and great shower. Location is good and near convenience shops.

Cons:

Just personal preference of the windows not opening so I felt stuffy all night. Also some dust noticed on surfaces in the room. Was very clean though other than that.

2026-05-15 via Nuitee
A
Antony couple us
10
2026-05-14 via Nuitee
S
Stephen couple gb
10
2026-05-14 via Nuitee
N
Nick solo_traveller gb
6
2026-05-13 via Nuitee
F
FarAway06396109694 Solo travel Bath, Somerset, England
10
Great Stay
Pros:

Had a lovely stay at the start of May.
The young male receptionist Jack who checked us in told us everything we needed to know and all hotel information , he also did the check out and made sure we had the correct car parking information.
The food at Gino’s is okay but nothing special. View from the room is amazing

2026-05-12 via Tripadvisor
M
Mark couple gb
9
2026-05-12 via Nuitee
J
jan couple be
8
Ideaal om Liverpool te verkennen
Pros:

Centrale ligging en uitgebreid ontbijt

Cons:

Niks

2026-05-12 via Nuitee
R
Roy couple gb
8
Pros:

Big bed ,good shower , spacious restaurant

Cons:

Dont like that I still haven't had the £50 back that the took off my card when arrived
The breakfast wasn't great , the bacon was hard, the scrambled egg was sloppy and fried or poached eggs weren't available

2026-05-12 via Nuitee
G
Gillian solo_traveller gb
7
Pros:

Comfortable roomp

Cons:

From your description before I booked, I expected a coffee shop which I didn’t find

2026-05-11 via Nuitee
B
Bartosz extended_group pl
9
2026-05-11 via Nuitee
M
Michael solo_traveller gb
8
Pros:

Skybar reception and bar area

Cons:

Rooms were too hot

2026-05-11 via Nuitee
2
288caraf Couples Essex, England
10
Disappointing breakfast but still a great stay
Pros:

Stayed for one night as we were there for the football.
Lovely warm welcome at reception, we were able to leave our bags as too early before the match for our room.
Returned after match to be assigned a lovely King Room on the 9th floor. Spacious, very clean, VERY comfortable bed. Be aware the shower is in the bedroom, however the toilet is in a closed area.
Visited the Sky bar for an after match snack and drink. Beautiful views and 10% off bill as staying at the hotel. We had a couple of wines, couple of beers and a couple of small plates to share as we were booked at Gaucho later in the evening.
Everything walking distance: lime street station 20/25 minute walk, Albert docks 10 mins, bars and restaurant 10 mins.

We had room only but decided to have breakfast in morning before checking out. This was slightly disappointing and our only negative, queues for the coffee machine, buffet food was
plentiful and was of high quality, plenty of choice but the typical English breakfast was luke warm to cold…. At £17 per head I feel this could be rectified.

Despite this, we would stay again but possibly go elsewhere for breakfast.

2026-05-10 via Tripadvisor
J
jo solo_traveller gb
9
2026-05-10 via Nuitee