Jardim da Lapa by Shiadu

Hotels
9.2 (2314 reviews)
52A Rua Sacramento à Lapa , Lisbon , pt

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Facilities

Non-smoking rooms
Air conditioning
Swimming pool
Room service
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Tour desk
Hammam
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Review Highlights

Pros:
Friendly staff
Good location
Nice garden and pool
Cons:
Noise from airplanes
Rooms not as pictured

Categories

Cleanliness
8.45
Some reviews mention issues such as mold in the bathroom and signs of wear in the rooms.
Service
9.95
Multiple reviews highlight the staff as extraordinarily kind and helpful.
Location
9.45
Conveniently located in a quiet area, although some noise from flights was mentioned.
Room Quality
8.45
Some rooms were described as not matching online images, indicating disappointment in quality.
Amenities
9.45
Features like a beautiful garden and pool received positive mentions.
Value for Money
9.45
Overall, a good price-to-quality ratio was noted, especially considering breakfast quality.
Food and Beverage
8.95
Breakfast was praised in some reviews but mentioned as monotonous in others.
Overall Experience
9.45
General sentiment was positive, with many recommending the hotel.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 12:09

Property Description

Charming Oasis in Lisbon

Garden Retreat: Escape to a tranquil garden oasis at Jardim da Lapa by Shiadu, where you can relax by the outdoor swimming pool and enjoy the lush surroundings.

Comfortable Rooms: Stay in air-conditioned rooms equipped with modern amenities such as a flat-screen TV, free WiFi, and a safety deposit box for your convenience.

Delicious Breakfast Options: Start your day right with a scrumptious breakfast buffet offering a variety of options including continental and vegetarian choices.

Book your stay at Jardim da Lapa by Shiadu now and experience the perfect blend of comfort and relaxation in Lisbon.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

9.2
Based on 2314 reviews
Cleanliness: 8.45
Service: 9.95
Location: 9.45
Room Quality: 8.45
Amenities: 9.45
Value for Money: 9.45
Food and Beverage: 8.95
Overall Experience: 9.45
K
Kinga • couple • pl
10
Prawdziwy relaks!
Pros:

Wszystko! Piękny ogród, cudowna obsługa, świetne śniadania, dobra lokalizacja.

Cons:

Nie ma takiej rzeczy.

2026-03-14 • via Nuitee
S
Stefan • solo_traveller • de
9
Pros:

Abseits der Massen gelegenes Hotel, liebevoll ausgebaut, sehr freundliches Personal, leckeres Frühstück, Zimmer sind sauber und geschmackvoll eingerichtet, gute Matratze. Es gibt den Innenhof mit Garten und Pool. Ein persönliches Hotel. Würde wiederkommen.

2026-03-12 • via Nuitee
A
Ana • couple • gb
10
2026-03-12 • via Nuitee
C
Craig • solo_traveller • gb
9
Pros:

I booked this hotel for the Lisbon Half marathon. I found the staff very helpful and friendly. The bed was very comfortable and my room was cleaned to a high standard every day. The breakfast choice was very good with fresh fruit and hot choices. The location is excellent to explore the city of Lisbon.

2026-03-11 • via Nuitee
S
Steve • solo_traveller • gb
10
Perfect
Pros:

Everything desperate staff

Cons:

Nothing

2026-03-10 • via Nuitee
P
Patrick • couple • fr
8
Pros:

Situation et type d'hôtel

2026-03-09 • via Nuitee
R
Rui • couple • pt
9
2026-03-08 • via Nuitee
S
Salvador • couple • es
9
Experiencia Maravillosa
Pros:

La estancia ha sido maravillosa, el hotel tiene mucho encanto. Está en la calle de las embajadas y es muy tranquilo y seguro.
Natalia en la recepción due super amable y correcta. Nos dio todas las explicaciones necesarias para aprovechar la estancia en Lisboa y todos los dias tenia una gran sonrisa y una amable conversación.
El resto de personal también amables y correctos. El desayuno buffet de buena calidad y sin escasez.
Sin duda, todo un acierto. Recomendable 100%.

Cons:

Tuvimos dos dias a una pareja de chicas en la habitación de enfrente que por la noche no parabn de dar voces sin respetar a los demás.

2026-03-07 • via Nuitee
T
Troyan • couple • de
10
Wonderful
2026-03-07 • via Nuitee
C
Carmen • couple • de
9
Perfekt
Pros:

Kleines und feines Hotel. Ruhig und schön gelegen im Botschaftsviertel. Leckeres Frühstück, alles frisch zubereitet und unverpackt. Freundliches, hilfsbereites Personal.

2026-03-06 • via Nuitee
E
Ewa • couple • us
9
2026-03-05 • via Nuitee
K
Konstantin • couple • ge
6
Хороший отель в безопасном районе
Pros:

Отличное расположение в безопасном районе.
Завтрак был великолепный и каждый день доставлял удовольствие. Приятный и дружелюбный персонал

Cons:

Первая проблема — кровать. Это была не полноценная двуспальная кровать, а две односпальные кровати, сдвинутые вместе, что было довольно неудобно.

Во-вторых, не было меню подушек.

В-третьих, номер был заметно грязным, а слив в душе был сломан (часть отвалилась), что удивительно для отеля с такими хорошими отзывами. Также были видны следы грязи на стенах ванной комнаты и в других местах номера.

Цена не соответствовала качеству

2026-03-03 • via Nuitee
B
Bente • couple • dk
10
Dejligt ophold i en skøn by.
Pros:

Dejligt sted, meget hyggeligt og super venligt personale. Lækker morgenmad.

Cons:

Selvom hotellet ligger i meget rolige omgivelser er der en del støj fra flyene der skal lande i Lissabon.

2026-03-02 • via Nuitee
V
Vale • family_with_children • pt
10
Ótima 🤩
Pros:

A simpatia dos funcionários, bastante prestáveis e sempre dispostos a ajudar.
As condições eram boas, conseguimos descansar tranquilamente.

Cons:

O facto de ser difícil arranjar estacionamento, por ser principalmente estacionamento com dístico para residentes.

2026-03-01 • via Nuitee
W
Wendy • couple • ca
10
Great location and staff
Pros:

Clean, comfortable and convenient. We will return.

2026-02-27 • via Nuitee
T
Thomas • solo_traveller • ch
10
2026-02-27 • via Nuitee
X
Xristos • extended_group • gr
9
2026-02-27 • via Nuitee
C
Clive • couple • gb
10
Pros:

Staff very friendly & helpful.
Good breakfast, provided Gluten free roll & muffin for me, after the 1st day didn't even have to ask. Excellent customer service.😍, very clean and well maintained.
Especially Alex & Denise.

Cons:

Slightly out of the main area with limited public transport. Once we downloaded the uber app, no issues at all.

2026-02-25 • via Nuitee
B
BBERCU • couple • fr
10
2026-02-25 • via Nuitee
J
Janaina • solo_traveller • br
10
2026-02-24 • via Nuitee