The Draper New York, Tapestry Collection by Hilton

Hotels
•
Tapestry Collection
9 (983 reviews)
4-6 West 37th Street , New York , us

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
Facilities for disabled guests
Non-smoking throughout
Concierge service
See all facilities

Review Highlights

Pros:
Excellent location
Great customer service
Cons:
Tiny rooms
Dusty surfaces

Categories

Cleanliness
8.59
Mixed feedback on cleanliness, with mentions of dust and unclean areas.
Service
9.56
Customer service was generally excellent despite some negative experiences.
Location
10
Consistently praised for its convenient location.
Room Quality
8.1
Rooms described as tiny and lacking storage space; comfort levels varied.
Amenities
8.55
Basic amenities met standards, but lacked additional features.
Value for Money
8.58
Mixed feelings about cost relative to room quality and size.
Food and Beverage
9.04
Not explicitly mentioned; assumed standard quality for this hotel tier.
Overall Experience
9.59
Overall experience noted positively, despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-13 20:44

Property Description

Luxurious Accommodation
Experience comfort and style at The Draper New York, Tapestry Collection by Hilton. Each room is equipped with modern amenities including a flat-screen TV, air conditioning, and a private bathroom. Upgrade to a room with a balcony for stunning city views.

Convenient Facilities
Our hotel offers a 24-hour front desk, a business center, and vending machines for snacks and drinks. Stay connected with our ATM on-site and enjoy the convenience of a fridge in every room.

Prime Location
Located in the vibrant Fifth Avenue district, our 3-star hotel is just steps away from iconic landmarks such as Macy's, Empire State Building, and Madison Square Garden. Explore the city with ease, as Penn Station, New York Public Library, and Grand Central Station are nearby. Book your stay at The Draper New York, Tapestry Collection by Hilton for a memorable New York experience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LGA

Property Policies

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

9
Based on 983 reviews
Cleanliness: 8.59
Service: 9.56
Location: 10
Room Quality: 8.1
Amenities: 8.55
Value for Money: 8.58
Food and Beverage: 9.04
Overall Experience: 9.59
B
Blair • family_with_children • us
8
Amazing stay!
Pros:

The room and location were great! The staff was welcoming.

Cons:

The lobby is small but was decorated so cute for Valentine’s Day!

2026-02-13 • via Nuitee
C
Cary • couple • za
8
Pros:

Great position

Cons:

No closets in room

2026-01-28 • via Nuitee
J
Jennifer • solo_traveller • us
9
I very much enjoyed staying here and will come back soon.
Pros:

Front desk staff was very welcoming and helpful. Room was small but lovely. I got an upgrade to a room with a view through Booking.com and enjoyed that. Excellent location

Cons:

Found hair in the bathroom, no towels in the downstairs bathroom

2026-01-22 • via Nuitee
L
Laura • couple • de
7
2026-01-22 • via Nuitee
L
Lampkin • solo_traveller • us
10
2026-01-20 • via Nuitee
P
Patricia • family_with_children • us
10
We had a great sisters weekend and would definitely stay at the Draper again!
Pros:

Location was close to Times Square and many things that we wanted to do were within walking distance.

2026-01-20 • via Nuitee
I
Ivette • family_with_children • us
10
2026-01-19 • via Nuitee
T
Tahira • couple • tt
5
2026-01-19 • via Nuitee
P
Petrocelli • couple • us
7
Pros:

Friendly staff...

Cons:

The sheet had some stain. The room was chily. But other than that it was very nice.

2026-01-17 • via Nuitee
E
Elizabeth • extended_group • us
9
The Draper Hotel was outstanding. Everything is within walking or subway distance. Perfect!
Pros:

I loved my bed 🥰. Everything was fresh and very clean. Service was outstanding! Staff was friendly and helpful.

Cons:

The room was small, but that was to be expected, it’s New York. The most surprising thing was that there are no closets in any of the rooms, not even one drawer. Thumbs down! There is a simple bar above the coffee maker, which appears to have been added as an afterthought in an attempt to appease complaining customers. The rack is embarrassing, I even felt embarrassed for the hotel. A suggestion would be maybe a rack somewhere else in the room, possibly two racks (his and hers). Maybe something that looked like an effort was made. Other than the closet’s nonexistence, everything else was outstanding!

2026-01-15 • via Nuitee
M
Melissa • solo_traveller • us
9
Quite hotel in a perfect location in mid town!
Pros:

Location was perfect, quick 5 minute walk to my office.

Cons:

There were a LOT of nightlights in the room (mirror, alarm clock, and bathroom), I was able to disable some of them but for those that like a dark room it wasn't great.

2026-01-15 • via Nuitee
Q
QiiAni • couple • us
9
2026-01-11 • via Nuitee
E
Esther • solo_traveller • us
10
2026-01-05 • via Nuitee
R
Remtulla • couple • us
10
2026-01-05 • via Nuitee
A
anelia • couple • vi
10
Great view, clean room
Pros:

The customer service was excellent, quiet location

2026-01-02 • via Nuitee
N
Natalie • couple • cz
8
Great location, cozy room for shorter stay.
Pros:

The location is the best! You are near to everything.

Cons:

The room was really, I mean really small. With 3 suitcases, we could barely get to the bed everyday. Even when daily cleaning up the room, room was really dusty. Like I had some stuff at the table and it was covered in dust after 2 days. You have to wait for the warm water in shower, sometimes up to 7 minutes.

2026-01-02 • via Nuitee
G
GJ63 • Solo travel • New York City, New York
6
Tiny hotel room, even by NYC standards
Pros:

Stayed 2 nights over the holidays. Convenient location, new building, reasonably modern and clean. Staff was friendly and professional. My biggest issue is room size. I expect a small hotel room in NYC, but this one-bed room barely had enough space to turn around. Nowhere to store or unpack your suitcase, have to put it on the bed and close it up when not using it because there's literally no space in the room for it. Only place I didn't feel cramped was in the shower, which was standard size. Bed was comfortable, but could hear people coughing and sneezing from other rooms. Would not choose this hotel again.

2025-12-27 • via Tripadvisor
S
Sonia • family_with_children • us
7
Ok
Pros:

Comfortable, great location

Cons:

Tiny rooms, absolutely no counter space in the bathroom. Couldn’t use hotel WiFi

2025-12-25 • via Nuitee
F
Florian • couple • de
8
Pros:

Sehr zentrale Lage, neues Badezimmer, sauber, gemütliches Bett

Cons:

Reinigungskraft teilweise unsauber gearbeitet, sehr teuer für die Hotelkategorie und klasse

2025-12-13 • via Nuitee
J
JeffBTN • Family • Nashville, Davidson County, Tennessee
2
Tiny hotel rooms. Terrible customer service. Lost 213,000 points
Pros:

Careful booking with points here. I just lost 213,000 points by booking in advance. Upon check in Friday I saw the rate had dropped substantially. The new rate for the same room was within 50.00 total for 3 nights without using points. So i ask the front desk lady. She cant do anything. I have to call Hilton Guest Services because I used points and money. Call Guest Services. They call the hotel. Lady answers and says she's a supervisor. Issue is explained and then she says she's not a supervisor. Supervisor will be in Saturday. Nothing. I have spent hours trying to get someone at the hotel or with Guest Services to help me. Just today, Guest Services with Hilton has said they can not do a thing. Its on the hotel. I've been jerked around by both this hotel and guest services. Just beware of this hotel because they will lie to Hilton and they will lie to you. Check out my attachments. 213,000 points lost when I could have walked in off the street and paid total 50.00 more for the stay. TERRIBLE BUSINESS PRACTICES. And the King City View room is TINY! I will never book this hotel again.

2025-12-10 • via Tripadvisor