Josun Palace, a Luxury Collection Hotel, Seoul Gangnam

Hotels
Luxury Collection
9.6 (600 reviews)
231 Teheran-ro, Gangnam-gu, Seoul, South Korea , Seoul , kr

Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Exceptional service
Luxurious rooms
Cons:
Distance from main attractions
Pillows could be better

Categories

Cleanliness
9.41
Guests appreciated the cleanliness and luxury of the hotel.
Service
9.99
Exceptional service with staff who remember and care for guests.
Location
8.92
Some reviews noted it is a bit far from the main hub.
Room Quality
9.87
Rooms were described as luxurious and comfortable.
Amenities
9.4
Hotel offers great amenities but some amenities are charged.
Value for Money
9.36
Generally aligned with luxury pricing; some frustrations noted.
Food and Beverage
9.91
Breakfast and overall food quality highly praised.
Overall Experience
9.98
Overall experience highly rated, with some mentions of service inconsistencies.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 17:08

Property Description

Luxurious Accommodation

Josun Palace, a Luxury Collection Hotel, Seoul Gangnam offers a lavish experience in the heart of Seoul. The 5-star property boasts stunning city views and air-conditioned rooms with modern amenities including free WiFi. Guests can enjoy the convenience of room service, a 24-hour front desk, and currency exchange services.

Gourmet Dining Options

Indulge in a culinary journey at Josun Palace with a buffet breakfast featuring a variety of options. The hotel's restaurant serves delectable American, Cantonese, and Chinese cuisine, with a vegetarian menu available upon request.

Relaxation and Recreation

Unwind and recharge at the indoor pool or explore nearby attractions such as COEX Convention Centre and Bongeunsa Temple. With impeccable service and upscale facilities, Josun Palace, a Luxury Collection Hotel, Seoul Gangnam is the perfect choice for a memorable stay.

Important information:

Please note - Josun Wellness Club including fitness, pool and sauna is closed on the first Monday of every month.

In accordance with the local regulations effective March 29, 2024, our hotel no longer offer complimentary toothbrushes, toothpaste, and razors. Thank you for your understanding.

Please note that the breakfast buffet time will be changed from 7:00~10:00 to 6:30~10:00 starting September 1st.

The CONSTANS Breakfast rate will be changed from March 1, 2026.
- Adult (1): KRW 80,000 / Children (1): KRW 40,000
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

9.6
Based on 600 reviews
Cleanliness: 9.41
Service: 9.99
Location: 8.92
Room Quality: 9.87
Amenities: 9.4
Value for Money: 9.36
Food and Beverage: 9.91
Overall Experience: 9.98
J
Jiayi solo_traveller us
10
2026-08-29 via Nuitee
C
Cailin couple jp
10
服务态度好干净卫生设施设备干净,环境也不错!
Pros:

非常好,当天困到不行,还好酒店帮我提前check in了!非常感谢!

Cons:

非常好,就是想要续订的时候涨价了不得不临时换地方

2026-08-27 via Nuitee
D
Daniella couple es
10
2026-08-24 via Nuitee
D
Daniella couple es
10
2026-08-24 via Nuitee
N
Namburu solo_traveller in
10
Pros:

Everything

2026-08-21 via Nuitee
S
Stefan solo_traveller ch
10
2026-08-14 via Nuitee
M
Mario couple hr
10
Impeccable
Pros:

The treatment you get in this hotel is just unbeliavable, it is epic. The lobby staff, reception, cleaning staff, boxing coach Ki, Spa treatments, it is impeccable.

2026-08-13 via Nuitee
S
syw1023 Family Taipei
10
A place you should try
Pros:

Located near Gangnam area. A high end hotel which includes great service and magnificent city view in room. Buffet breakfast is full with every country's traditional meal.

2026-08-10 via Tripadvisor
T
Tzu Cheng couple gb
10
2026-08-04 via Nuitee
C
Christian solo_traveller ch
10
2026-08-03 via Nuitee
K
kkim6147 Couples
10
THANK YOU!
Pros:

Return to the Josun Palace for 5 nights was exceptional in all ways.

Staff are all professional, passionate to care for their guests. The room was clean and elegantly prepared, and the food and beverage was greats.

For non-Korean speakers, there's nothing to worry about every staff we encountered spoke fluent English.

Special shout-out to Front Desk Manager Crystal (SeYoung) Kim for going above and beyond to ensure we were comfortable. She even followed up to make sure we had everything we needed. We also met Laura, along with the entire Front Desk and Bell Desk teams, who all demonstrated the same pride and dedication in delivering excellent service. What a team!
We truly can't wait. In our opinion, Josun Palace is well beyond a five-star hotel.
THANK YOU, TEAM!!!

I also want to express my sincere gratitude to Crystal and her team. Returning to Josun Palace reminded us once again why we love this hotel so much. We were welcomed with the same warmth, professionalism, and genuine care that made us come back in the first place. This wonderful experience deserves to be shared, and we cannot recommend this hotel highly enough.

2026-07-13 via Tripadvisor
K
kaneko solo_traveller jp
10
2026-07-11 via Nuitee
G
Georgiana couple je
9
Great Hotel and fantastic staff.
Pros:

The hotel is very well located , amazing facilities and the staff is exceptional and professional. Nothing was a trouble during our stay and we will definitely choose this hotel again.

Cons:

All was amazing.

2026-07-11 via Nuitee
A
Andrew couple us
9
2026-07-09 via Nuitee
A
Agata solo_traveller pl
10
2026-07-05 via Nuitee
P
Philipp couple rs
8
2026-07-05 via Nuitee
S
Satvinder couple gb
9
2026-06-28 via Nuitee
A
akira couple jp
10
2026-06-27 via Nuitee
R
RamblingEpicure Business Fullerton, California
10
Excellent Stay and Significant Service Improvement
Pros:

I stayed at Josun Palace in May 2026 and had an excellent experience. As a Marriott Bonvoy Titanium member, I especially appreciated the warm welcome from Iris Choi at check-in. She was professional, attentive, and went above and beyond by assisting with a room upgrade and elite member benefits, making us feel genuinely valued.

What stood out most was how much the service has improved since my previous stay in 2022, about a year after the hotel first opened. While the property itself was impressive then, the service experience did not quite match the standard I expected from one of Korea's premier luxury hotels. In fact, I was somewhat hesitant to return because of that experience. I'm glad I did. On this visit, the staff throughout the hotel were polished, confident, and consistently professional.

The only minor disappointment was that the concierge team was unable to secure a reservation at Eatanic Garden, though I understand how difficult that can be given its popularity. Fortunately, we enjoyed an excellent dinner at The Great Hong Yuan instead.

Overall, this was a wonderful stay. The rooms, facilities, and service were all outstanding. I've already booked another stay for next April and look forward to returning.

2026-06-24 via Tripadvisor
S
SHUNI solo_traveller au
10
2026-06-24 via Nuitee