The Lake House on Canandaigua

good food but so expensive. $10 for a small scone?

Grounds and location on the water

Location & hot tub

Retreat was excellent! Staff was exceptional! Food was amazing

I really wanted to love The Lake House on Canandaigua, and in many ways, it gets so much right. The rooms are undeniably beautiful, with a Scandinavian-inspired minimalist elegance that feels calm, modern, and thoughtfully designed. The restaurants and lounges are equally inviting (cozy, warm, and exactly what you’d hope for during a winter escape). From a purely aesthetic standpoint, the hotel is stunning.

Unfortunately, none of that matters when you can hear every single word your neighbors say.

We went to bed early, expecting a peaceful night, only to be jolted awake when the room next door returned from a wedding. And by “heard them,” I don’t mean muffled sounds or indistinct noise. I mean it sounded as if they were standing directly over our bed, carrying on a full-volume conversation. Every word. Every laugh. Every detail of the evening.

They eventually left again, but returned around 1:30 a.m., this time with even more wedding gossip to share-loudly, enthusiastically, and with absolutely no barrier between their room and ours. It became so comically loud and absurd that all I could do was laugh. Still, laughter doesn’t replace sleep. It was genuinely the worst night of sleep I’ve had in years.

Now, after what was supposed to be a peaceful winter getaway, I feel like I need a vacation from my vacation.

What’s truly mind-boggling is that this is not a new hotel. At this point, the soundproofing issue should have been addressed long ago. It makes you wonder whether repeat guests are simply less important when wedding revenue keeps the rooms booked. If so, that’s disappointing, because a hotel at this price point should absolutely prioritize guest comfort.

In short: gorgeous rooms, lovely public spaces, great atmosphere. But until the soundproofing between rooms is seriously improved, I wouldn’t return. A luxury stay should include the ability to sleep.

The hotel is kept in great shape. The customer service is fantastic. We were greeted at the front desk by Aurellia, who made our entire experience delightful. Food and Drinks were very good. We booked a hot stone massage at the hotel’s spa and it was worth every penny. Overall the experience was a great way to spend New Year’s eve.

We had a great stay celebrating my boyfriend’s birthday. We enjoyed the spa and the rose tavern. All the staff were fantastic especially Mikey P at the bar in rose tavern. Thank you for making our drinks delicious!

Rebecca the cleaning lady.

A friend and I spent a truly memorable Christmas Eve at the Rose Tavern at the Lake House, and the experience was exceptional from start to finish. The restaurant was exquisitely decorated for the holidays, with a festive, inviting atmosphere and beautifully warm lighting that set the tone for the evening.

We were graciously welcomed by Michael, our jovial maître d’, who seated us early in our favorite booth with a perfect view of both the dining room and the lively open kitchen. Adolfo then greeted us with a smile, took our drink orders, and introduced us to our wonderful server, Anders, who took exquisite care of us throughout the evening.

We immediately felt an easy rapport with Anders and enjoyed getting to know him — including learning that he is an opera singer when he’s not waiting tables. When he kindly agreed to sing a few Christmas carols for us, it became the absolute highlight of our night and a moment we will never forget.

Our meal was delicious, and Anders’ recommendation of the apple bread pudding was the perfect ending — truly outstanding. We can’t say enough good things about the Rose Tavern. Dining there on Christmas Eve has been our tradition for years, and after this experience, we will most certainly be returning next year.

Adam S in rose tavern was amazing!! Such great service and drinks! Such beautiful decor and warming for the holidays! Definitely will be back!

Michael S at the bar of roses tavern provided top notch service. Very attentive, professional and knowledgeable. Provided great suggestions of food and drinks. I hope to have him wait on me in the future. He created a welcoming and relaxed atmosphere and clearly takes pride in his work. His friendly demeanor and attention to detail made our visit memorable and enjoyable from start to finish.

Attended a Winter Solstice Wellness event at this beautiful venue. It was a cold blustery day but inside the compound was warm and so beautifully decorated for the season. It was an easy 90 minute drive from Buffalo. The rooms were immaculate and beautifully decorated. The on site restaurants offered you wonderful meals. From casual coffee to high end sit down.
I am hoping to schedule a breakfast with Santa and Mrs.Claus with my grandkids in the future. Check out the website.

Great experience at the hotel. Star of the show was our meal at Rose Tavern and our waitress Melissa. She took fantastic care of us and made us feel right at home. Thanks Melissa!