Mercure Langkawi Pantai Cenang

Hotels
Mercure
8.4 (2172 reviews)
Lot 2500 Jalan Pantai Cenang Mukim Kedawang Pulau Langkawi , Pantai Cenang , my

Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Clubhouse
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
See all facilities

Review Highlights

Pros:
Great Location
Friendly Staff
Delicious Breakfast
Cons:
Inconsistent Room Cleanliness
Maintenance Issues

Categories

Cleanliness
7.54
Some reports of odors from maintenance work and inconsistency in room preparation.
Service
9.01
Warm hospitality and efficient check-in process were highly praised.
Location
9.05
Great location at the heart of Cenang beach, easy access to attractions.
Room Quality
8
Rooms were spacious and well-designed, but some issues with missing items.
Amenities
8.03
Amenities were generally good but faced issues with the pool area and service inconsistency.
Value for Money
8.49
Generally considered worth the price for the overall experience.
Food and Beverage
8.54
Breakfast was outstanding with a wide variety of choices.
Overall Experience
8.51
Overall satisfaction with the stay and highly recommended.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 22:51

Property Description

Luxurious Amenities
Experience the outdoor swimming pool, fitness centre, and garden at Mercure Langkawi Pantai Cenang. Unwind at the shared lounge or kids' club.

Comfortable Accommodations
Relax in air-conditioned rooms equipped with modern amenities like a flat-screen TV, minibar, and safety deposit box. Enjoy a private bathroom with a bidet in each room.

Delightful Dining Options
Indulge in a buffet, continental, or halal breakfast each morning. The on-site restaurant offers American, Malaysian, and local cuisine, with vegetarian and halal choices available upon request.

Book your stay at Mercure Langkawi Pantai Cenang for a truly unforgettable experience.

Important information:

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted.

'Heritage Charges will be RM5 per room, per day starting 1st January 2025 onwards and are applicable to all 4-star Hotels and Resorts.

For Prestigious Events, a charge of RM10 per night will apply during Langkawi International Maritime & Aerospace (LIMA), Le Tour De Langkawi, Ironman, and Oceanman Malaysia.'

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.4
Based on 2172 reviews
Cleanliness: 7.54
Service: 9.01
Location: 9.05
Room Quality: 8
Amenities: 8.03
Value for Money: 8.49
Food and Beverage: 8.54
Overall Experience: 8.51
A
Anoop family_with_children sg
8
Overall a great place with nice staff
Pros:

The staff was courteous, and helpful. The rooms were cleaned every day. Overall a great place, with lot of restaurant options nearby.

Cons:

Some of the common areas were dusty, and had dried leaves lying around, probably requires a cleanup.

2026-04-18 via Nuitee
G
Georgina couple gb
10
Pros:

Great location and staff were friendly and attentive

2026-04-18 via Nuitee
N
Natalie couple au
5
Close proximity to the beach. Hotel needs urgent maintenance and the rooms were dark and dingy
Pros:

The location was close proximity to the beach

Cons:

The rooms were dark and dingy. The hotel needs maintenance

2026-04-17 via Nuitee
N
nabil couple om
8
2026-04-17 via Nuitee
A
Arije couple fr
10
2026-04-17 via Nuitee
A
Alam solo_traveller bd
8
2026-04-17 via Nuitee
J
JB couple fr
10
Pros:

La proximité avec la plage.
Le personnel toujours souriant, agréable et disposé à proposer son aide.
La piscine ouverte jusqu’à 10h le soir, agréable avec un jeu de lumière et le bar ouvert.
Le petit déjeuner est vraiment très bon , très varié et frais.
Literie très confortable.

Cons:

RAS tout était parfait lors de notre séjour

2026-04-16 via Nuitee
S
Sami couple fr
10
2026-04-16 via Nuitee
A
Ani A. solo_traveller at
9
Wie zu Hause :)
Pros:

Das Personal war sehr freundlich, alles war sauber und das Servicepersonal im Speise- und Getränkebereich war erstklassig ,das Frühstück war hervorragend! Weiter so!

2026-04-16 via Nuitee
S
Stefan family_with_children de
9
Sehr schönes Hotel, super Personal, Frühstück und Restaurant ebenfalls super
Pros:

Sauber, schöne Zimmer und schöner Pool

Cons:

Alles gut

2026-04-16 via Nuitee
R
Ranbir Singh family_with_children in
8
2026-04-16 via Nuitee
M
MERIAME couple fr
9
Great hotel with a good location next to the shops and restaurants
Pros:

The pool is great the room was large and well decorated excellent AC and the breakfast was full a dishes
It is located in the perfect place next to the animations

Cons:

Inv the room the water pomp makes a terrible noise at night so I could not sleep well

2026-04-16 via Nuitee
Z
Zannat solo_traveller bd
8
Pros:

I liked the pool,the morning breakfast buffet and the view from our room 508....the balcony was great so was the bed....the bed was really comfy and huge...we liked it a lot....the best thing about
Mercure Langkawi is it's location....Its absolutely on the best spot....the beach,food,mall,seaworld everything is just at walking distance...
Our Langkawi trip was really special for us and we loved and enjoyed everything about Langkawi so much;Thank you for your help and hospitality which will be remembered....

Cons:

If you can please make another light port or lamp or any light source at the shower spot....the basin and upto commode is okay with the current lighting but the shower gets a bit dark...it will be best if you can ensure a light source there.....

2026-04-16 via Nuitee
S
SAYEED SALEH solo_traveller bd
10
Pros:

Excellent location and the service 24/7

2026-04-16 via Nuitee
C
Chelsea couple au
8
Great location and breakfast
Pros:

Great location, breakfast, swimming pool, fitness centre, massage.

Cons:

Staff weren’t very helpful for tourist advice

2026-04-15 via Nuitee
D
Dewan Mahmud solo_traveller bd
9
Pros:

everything

Cons:

poor communication skill of staffs

2026-04-15 via Nuitee
S
Salar solo_traveller pk
9
Review for Mercure Langkawi Pantai Cenang
Pros:

Mercure was excellent—the hospitality was outstanding right from the moment of arrival. The welcome experience, including complimentary drinks, was a lovely touch, and the staff were consistently polite, helpful, and attentive.

When I entered the room, I was very impressed. It was well-equipped with everything one might need, including toiletries, an iron, a refrigerator, a hairdryer, and drinking water facilities. The attention to detail made the stay very comfortable.

The pool area was beautiful and well-maintained. The location is perfect—step outside and you’re immediately in the heart of vibrant beach life. There are fire shows, lively markets, and plenty of shops where you can easily book tours. Transportation was also very convenient, with easy access to Grab for getting around.

Check-out was just as smooth as check-in. And the breakfast was truly exceptional—one of the best I’ve experienced. The variety and quality were impressive, with something for everyone.

Cons:

It would be great if the hotel offered a shuttle service to popular attractions such as Langkawi Sky Bridge or Eagle Square at least once or twice a day. This addition would make the overall experience even more convenient and perfect.

2026-04-15 via Nuitee
C
carol couple au
7
2026-04-14 via Nuitee
R
Rouen couple nl
9
Pros:

We booked the standard room intending to upgrade later, when we saw the room it was horrible!! really small, no window or balcony. The good part is when we asked for upgrade they gave us the privilege pool access room with fraction of the room price, and it was great. Mr. Shaz was very helpful and even gave us a complementary breakfast.

Cons:

Overall was good value for money, but no direct access to the beach

2026-04-14 via Nuitee
S
Samir solo_traveller at
5
Pros:

Top Lage,

Cons:

Das Bett ist uncomfortable, unbequem,
Und die Klimaanlage funktioniert nicht so gut

2026-04-14 via Nuitee