Mercure Langkawi Pantai Cenang

Hotels
Mercure
8.4 (2486 reviews)
Lot 2500 Jalan Pantai Cenang Mukim Kedawang Pulau Langkawi , Pantai Cenang , my

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Great Location
Friendly Staff
Delicious Breakfast
Cons:
Inconsistent Room Cleanliness
Maintenance Issues

Categories

Cleanliness
7.54
Some reports of odors from maintenance work and inconsistency in room preparation.
Service
9.01
Warm hospitality and efficient check-in process were highly praised.
Location
9.05
Great location at the heart of Cenang beach, easy access to attractions.
Room Quality
8
Rooms were spacious and well-designed, but some issues with missing items.
Amenities
8.03
Amenities were generally good but faced issues with the pool area and service inconsistency.
Value for Money
8.49
Generally considered worth the price for the overall experience.
Food and Beverage
8.54
Breakfast was outstanding with a wide variety of choices.
Overall Experience
8.51
Overall satisfaction with the stay and highly recommended.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 22:51

Property Description

Luxurious Amenities
Experience the outdoor swimming pool, fitness centre, and garden at Mercure Langkawi Pantai Cenang. Unwind at the shared lounge or kids' club.

Comfortable Accommodations
Relax in air-conditioned rooms equipped with modern amenities like a flat-screen TV, minibar, and safety deposit box. Enjoy a private bathroom with a bidet in each room.

Delightful Dining Options
Indulge in a buffet, continental, or halal breakfast each morning. The on-site restaurant offers American, Malaysian, and local cuisine, with vegetarian and halal choices available upon request.

Book your stay at Mercure Langkawi Pantai Cenang for a truly unforgettable experience.

Important information:

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted.

'Heritage Charges will be RM5 per room, per day starting 1st January 2025 onwards and are applicable to all 4-star Hotels and Resorts.

For Prestigious Events, a charge of RM10 per night will apply during Langkawi International Maritime & Aerospace (LIMA), Le Tour De Langkawi, Ironman, and Oceanman Malaysia.'
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.4
Based on 2486 reviews
Cleanliness: 7.54
Service: 9.01
Location: 9.05
Room Quality: 8
Amenities: 8.03
Value for Money: 8.49
Food and Beverage: 8.54
Overall Experience: 8.51
A
Ariza Binti couple my
8
Breakfast was good. The normal spread. Will stay again.
Pros:

Although not on the beach. It is just a stone throw away.

Cons:

They offered Hi tea. But when asked for more clarification. Each staff give us contradicting answer. One say need to reservations, another say, can just walk in. And when we when to the restaurant. We were told that need to wait 40 minutes. We walk out.

2026-08-29 via Nuitee
Y
Yousif extended_group ae
10
انصح السكن في هذا الفندق للعوائل
Pros:

قريب من جميع الخدمات والمطاعم والفعاليات

2026-08-28 via Nuitee
C
Carles solo_traveller es
8
2026-08-27 via Nuitee
K
Kana family_with_children jp
8
この立地でよかった
Pros:

ロケーションの良さとスタッフの笑顔

Cons:

バスタブがあればなおよい

2026-08-27 via Nuitee
M
Magid family_with_children fr
8
Emplacement top
Pros:

Emplacement top wifi top piscine

Cons:

Rien

2026-08-25 via Nuitee
M
Magid family_with_children fr
8
Très bon Hotel, si vous voulez séjourner à Langawy
Pros:

La piscine ouverte tardivement et l’emplacement est top

Cons:

Rien

2026-08-25 via Nuitee
K
Khalid couple sa
10
2026-08-23 via Nuitee
P
Palash family_with_children bd
8
Excellent
Pros:

Location, Breakfast , ambiance and amenities

Cons:

Small lobby

2026-08-23 via Nuitee
Y
yassir solo_traveller ma
10
Close to beach
Pros:

Staff

Cons:

Nothing

2026-08-23 via Nuitee
M
Marika family_with_children fr
10
2026-08-22 via Nuitee
K
Khaled solo_traveller ae
8
2026-08-22 via Nuitee
M
Martin solo_traveller at
9
2026-08-21 via Nuitee
O
Osama solo_traveller pk
8
Pros:

Location was walking distance from the beach, beautiful large comfortable rooms. Very accessible facilities, great pool timings, super breakfast

Cons:

Only thing I didn't like was the responsiveness of the team when I told them I had forgotten my polo shirt in the room after the check out. It could not be traced even though it was right there in the cupboard and the WhatsApp number given was unresponsive

2026-08-20 via Nuitee
J
Jack solo_traveller gb
10
Best hotel!
Pros:

My favourite of all 4 hotels i have stayed in across malaysia. Felt cosy with a nice large bed and all the right amenties.

It was great having multiple welcome drinks upon arrival while waiting a short time for my room.

Cons:

The multiple light switches were a bit annoying

2026-08-19 via Nuitee
G
Greg Schultz family_with_children gb
9
Great hotel in the middle of Pantai Cenang.
Pros:

The room was a good size, air conditioned with a small balcony, mini fridge, kettle, nice sized bathroom and filter tap for drinking water. The breakfast spread was very good - lots of choice. The pool area was nice, plenty of sunbeds, tables and chairs. They had a good value happy hour in the afternoon at the pool bar. The location was great as a base for shopping and the beach. We used the hotel booking agent for the island hopping tour - very good service and value for money.

Cons:

The hotel is directly overlooking a scrap yard - not the best view but it wasn't noisy and the sea was just beyond. The whole Langkawi area seems to be having a building boom so there was lots of new buildings going up, it will probably look very different in a year or so.

2026-08-18 via Nuitee
D
DENIS IARIN solo_traveller ro
10
2026-08-18 via Nuitee
R
Ros Kiri family_with_children kh
1
Il y a mieux et le management devrait être changé. Danger de santé pour les clients!!!
Pros:

Le petit personnel fait un très bon travail, heusreusement.

Cons:

Les managers peu compréhensifs, une réservation pour deux adultes et un enfant s'est transformée en un adulte et un enfant pour nous faire payer un breakfast supplémentaire. La vue sur la mer est loin de la réalité. Il y a entre, un terrain vague et deux bâtiments en construction. Un centre commercial devant l'hôtel pollue au niveau sonore avec ses gros groupes de climatisation. Cerise sur le gâteau, mal de ventre tous les matins à cause d'un filtre 3M périmé censé nous dispenser de l'eau potable. Ce filtre doit être changé avant six mois d'usage. Le nôtre est vieux de ... un an! Danger réel et avéré pour notre santé. Cet hôtel ne mérite vraiment pas le sérieux qu'on espère attendre. Des hôtels deux à trois fois moins chers font mieux. Heureusement que le petit personnel est accueillant. Il faudrait remplacer le management ne serait que pour le danger du filtre périmé!!! Un vrai danger de santé!

2026-08-17 via Nuitee
M
MOHAMED MOAMEN ABU ZECO solo_traveller sa
8
Pros:

All team member good persons and supportive any need , I would like express my thankuful for mr khair and his manager support thus I have extended more two nights

Cons:

Reniuvation

2026-08-16 via Nuitee
M
MOHAMED MOAMEN ABU ZECO solo_traveller sa
8
Pros:

Staff is friendly and supportive specially reception team Mr Khair and rest of team and their manager
They looking to my satisfaction me and family

Cons:

Facility little bit need renouvation

2026-08-16 via Nuitee
V
Victor solo_traveller fr
10
Pros:

Location of the hotel is perfect, nice staff and nice breakfast!

Cons:

AC is not very strong

2026-08-16 via Nuitee