Mercure Langkawi Pantai Cenang

Hotels
Mercure
8.4 (2470 reviews)
Lot 2500 Jalan Pantai Cenang Mukim Kedawang Pulau Langkawi , Pantai Cenang , my

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Great Location
Friendly Staff
Delicious Breakfast
Cons:
Inconsistent Room Cleanliness
Maintenance Issues

Categories

Cleanliness
7.54
Some reports of odors from maintenance work and inconsistency in room preparation.
Service
9.01
Warm hospitality and efficient check-in process were highly praised.
Location
9.05
Great location at the heart of Cenang beach, easy access to attractions.
Room Quality
8
Rooms were spacious and well-designed, but some issues with missing items.
Amenities
8.03
Amenities were generally good but faced issues with the pool area and service inconsistency.
Value for Money
8.49
Generally considered worth the price for the overall experience.
Food and Beverage
8.54
Breakfast was outstanding with a wide variety of choices.
Overall Experience
8.51
Overall satisfaction with the stay and highly recommended.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 22:51

Property Description

Luxurious Amenities
Experience the outdoor swimming pool, fitness centre, and garden at Mercure Langkawi Pantai Cenang. Unwind at the shared lounge or kids' club.

Comfortable Accommodations
Relax in air-conditioned rooms equipped with modern amenities like a flat-screen TV, minibar, and safety deposit box. Enjoy a private bathroom with a bidet in each room.

Delightful Dining Options
Indulge in a buffet, continental, or halal breakfast each morning. The on-site restaurant offers American, Malaysian, and local cuisine, with vegetarian and halal choices available upon request.

Book your stay at Mercure Langkawi Pantai Cenang for a truly unforgettable experience.

Important information:

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted.

'Heritage Charges will be RM5 per room, per day starting 1st January 2025 onwards and are applicable to all 4-star Hotels and Resorts.

For Prestigious Events, a charge of RM10 per night will apply during Langkawi International Maritime & Aerospace (LIMA), Le Tour De Langkawi, Ironman, and Oceanman Malaysia.'
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.4
Based on 2470 reviews
Cleanliness: 7.54
Service: 9.01
Location: 9.05
Room Quality: 8
Amenities: 8.03
Value for Money: 8.49
Food and Beverage: 8.54
Overall Experience: 8.51
A
abdurrahman1010 Couples
10
Wonderful stay ..
Pros:

It was wonderful experience i enjoyed every second , the staff is so amazing and friendly.. especially the resptionist ..

2026-07-28 via Tripadvisor
A
Alene_Hazlina Business Johor Bahru, Johor Bahru District, Johor
10
Best Dining Experience
Pros:

I stayed here for 4D 3N on business which I had 3 days of buffet breakfast at their Rice Garden. As a person who works in a hospitality industry, I was extremely happy and glad to see how their breakfast team coordinated well with one another and delivering their role excellently. I could see the chefs team are interracting with guests at the buffet line, checking on the food amount if needed to be added on, the server did a quick turnover table for next guest usage, steward clearing the soiled plates fast, everyone on smiley face and I could feel the positive energy that they carried and I just have to give the credit to the management team for equipped them with proper training. I believe that without training, they were not able to do their job right. Definitely I will come back to stay with you again and now taking my family on leisure trip. Keep up the good work and performance, Mercure Cenang team!

2026-07-26 via Tripadvisor
S
sarabjots911 Family
10
Comfy stay right across Cenang beach
Pros:

Super comfortable stay and great food.

2026-07-24 via Tripadvisor
M
Merve family_with_children nl
5
Niet voor herhaling vatbaar
Pros:

Het personeel was erg vriendelijk en behulpzaam

Cons:

De gasten

2026-07-24 via Nuitee
M
Maider family_with_children es
7
Hotel muy cómodo para pasar unos días tranquilos.
Pros:

El ambiente tranquilo

Cons:

Nada

2026-07-23 via Nuitee
A
Asiya family_with_children gb
7
Fair
Pros:

The location is perfect. The place is clean.

Cons:

The hotel was fine but there was no lights on the pool area. The customer service on reception is not that great and helpful. We booked 6 people in 2 rooms and when we got there and were made to pay extra for another bed. It was another £100 on an already expensive accomodation.

2026-07-23 via Nuitee
D
David Pragasam extended_group my
10
Good location no beach, close to Cenang Mall and other food & beverage outlets
Pros:

Excellent Breakfast at Rice Garden

Cons:

Price Paid

2026-07-23 via Nuitee
K
KA KIN family_with_children hk
8
近所有戶外活動地點及食巿
Pros:

近沙灘

Cons:

廁所水沖水比較慢

2026-07-23 via Nuitee
T
Tharushi extended_group au
10
2026-07-21 via Nuitee
D
Dreamer47491427847 Solo travel Abu Dhabi, Emirate of Abu Dhabi
10
Top quality hotel in a prime location
Pros:

I stayed two nights at this hotel and was happy with all aspects of my stay. The stand out feature for me was the level of service that I received from the moment that I arrived and was greeted by the reception team until the very end of my stay. As an Accor member, the perks you receive vary between different hotels. I would say that I have never felt as valued as a member than I did at this hotel. My room was upgraded on check-in, there were sweet treats in the room, and my rate included a free 'power lunch'. My room was spacious and extremely comfortable. I would have been happy staying a week as opposed to just the two nights. The aforementioned power lunch included soup, a main course and soft drink. There is a good selection of items for the main course. I chose the Thali, which was delicious. The breakfast buffet was extensive, and the food of a good quality. The location of the hotel is perfect with Cenang Beach on the doorstep and plenty of good restaurants and cafes nearby too. I would definitely come back and stay at this hotel on any return to Langkawi. It was very reasonably priced for a quality stay in a perfect location.

2026-07-20 via Tripadvisor
R
Robert solo_traveller my
9
2026-07-20 via Nuitee
R
Robert solo_traveller my
9
2026-07-20 via Nuitee
C
Chonhash Couples
10
CPT &NPS
Pros:

Amazing location and friendly staffs

2026-07-18 via Tripadvisor
P
philap2026 Friends getaway
10
Excellent experience
Pros:

location is perfect because its in the heart of town. Every tourist places are easily accessible from this hotel.

2026-07-18 via Tripadvisor
6
623devinl Family Singapore
10
A fantastic stay here in Langkawi
Pros:

The facade of the hotel feels a little dated, but other than that, the rest of the hotel just shouts “awesome”.

From the impeccable service of the staff to the cleanliness and spaciousness of the room, everything just made my stay wonderful.

The location was really great as well

2026-07-14 via Tripadvisor
M
Meah couple gb
8
Great hotel good sized rooms would stay again
Pros:

Hotel is in great location in the centre of everything.

The staff were amazing and nothing was any trouble.

Great size room

Food and drink good

Amazing happy hour

Facilities of the hotel were good

Cons:

The cleanliness of the room was not the best i had to ask the room attendant multiple times to clean the room properly. At one point I had go to reception to get the basics replaced in the room like toilet roll and clean towels.

There could have been more sunbeds around the pool.

2026-07-14 via Nuitee
Y
Younes couple fr
10
2026-07-14 via Nuitee
V
Vladimir couple ru
9
Очень приветливый персонал, хорошее расположение отеля и вкусная кухня в ресторане
Pros:

Очень приветливый персонал, хорошее расположение отеля и вкусная кухня в ресторане

Cons:

Вид на море был не совсем на море, а на строящееся здание

2026-07-14 via Nuitee
K
Kawther family_with_children fr
9
Un séjour au top dommage pour les tarifs car j’aurai bien prolongé
Pros:

Le personnel les équipements l’entretien tout était top

Cons:

Quelques odeurs d’égouts

2026-07-13 via Nuitee
H
Hawa extended_group fr
10
2026-07-12 via Nuitee