Mercure Langkawi Pantai Cenang

Hotels
Mercure
8.4 (2172 reviews)
Lot 2500 Jalan Pantai Cenang Mukim Kedawang Pulau Langkawi , Pantai Cenang , my

Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Clubhouse
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
See all facilities

Review Highlights

Pros:
Great Location
Friendly Staff
Delicious Breakfast
Cons:
Inconsistent Room Cleanliness
Maintenance Issues

Categories

Cleanliness
7.54
Some reports of odors from maintenance work and inconsistency in room preparation.
Service
9.01
Warm hospitality and efficient check-in process were highly praised.
Location
9.05
Great location at the heart of Cenang beach, easy access to attractions.
Room Quality
8
Rooms were spacious and well-designed, but some issues with missing items.
Amenities
8.03
Amenities were generally good but faced issues with the pool area and service inconsistency.
Value for Money
8.49
Generally considered worth the price for the overall experience.
Food and Beverage
8.54
Breakfast was outstanding with a wide variety of choices.
Overall Experience
8.51
Overall satisfaction with the stay and highly recommended.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 22:51

Property Description

Luxurious Amenities
Experience the outdoor swimming pool, fitness centre, and garden at Mercure Langkawi Pantai Cenang. Unwind at the shared lounge or kids' club.

Comfortable Accommodations
Relax in air-conditioned rooms equipped with modern amenities like a flat-screen TV, minibar, and safety deposit box. Enjoy a private bathroom with a bidet in each room.

Delightful Dining Options
Indulge in a buffet, continental, or halal breakfast each morning. The on-site restaurant offers American, Malaysian, and local cuisine, with vegetarian and halal choices available upon request.

Book your stay at Mercure Langkawi Pantai Cenang for a truly unforgettable experience.

Important information:

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted.

'Heritage Charges will be RM5 per room, per day starting 1st January 2025 onwards and are applicable to all 4-star Hotels and Resorts.

For Prestigious Events, a charge of RM10 per night will apply during Langkawi International Maritime & Aerospace (LIMA), Le Tour De Langkawi, Ironman, and Oceanman Malaysia.'

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.4
Based on 2172 reviews
Cleanliness: 7.54
Service: 9.01
Location: 9.05
Room Quality: 8
Amenities: 8.03
Value for Money: 8.49
Food and Beverage: 8.54
Overall Experience: 8.51
C
Coen couple nl
7
Goede lokatie en heerlijk zwembad
Pros:

Goede lokatie, prima hotel wel wat ouder maar wel netjes. Heerlijk zwembad met gering aantal bedjes. Ontbijt een voldoende.

2026-03-07 via Nuitee
L
Lee family_with_children au
10
Pros:

Great Hotel . Very clean and well maintained.

Cons:

Sometimes it can be loud if you are in a poolside room

2026-03-07 via Nuitee
J
Junita solo_traveller my
8
Relaxing and convinient place to stay . Close by the beach and shopping area and easy access to food
Pros:

The location

2026-03-07 via Nuitee
M
Master Biglao family_with_children fr
1
Pros:

Bel emplacement, belles prestations

Cons:

Le personnel n'est pas à la hauteur de l'enseigne.
On vient chez ALL pour le service, qui est inexistant dans cet établissement, qui dispose pourtant de tout ce qu'il faut pour satisfaire les clients.
Pas de sourire des réceptionnistes qui ne vous regardent pas et qui parlent avec leurs collègues.
Attribution d'une chambre aveugle (sans fenêtre) sans nous le dire, dans l'espoir quon ne se plaigne pas.
Pas de possibilité de changer de chambre avant le lendemain, sans excuse ni compensation.
Le lendemain, ils nous donnent une chambre avec fenêtre mais avec des lits jumeaux.
Qu'est ce qu'ils ne comprennent pas dans le titre de la réservation "King size bed" ?
Le check out se fait sans un mot, en 30 secondes.
On nous rend la caution et basta.
Rarement eu un service aussi nul chez ALL

2026-03-06 via Nuitee
C
Christine couple fr
9
Très agréable et bien situé
Pros:

Tout

Cons:

L’environnement immédiat

2026-03-06 via Nuitee
C
Christine couple be
8
2026-03-05 via Nuitee
D
Dips158 family_with_children gb
7
2026-03-05 via Nuitee
N
Natalia family_with_children fi
9
Pros:

The hotel was the best option in the area, perfectly located near the main street with plenty of shops and restaurants. The beach was also just a 5-minute walk away, which was very convenient. The breakfast was very good with a nice variety of options. The pool area was pleasant and well-maintained. Overall, a great place to stay!

Cons:

There were a couple of minor inconveniences during our stay. On two occasions, the room key did not work and we had to visit the reception to have it reactivated. In addition, we had booked a twin room, but the room had a king-size bed instead.

2026-03-04 via Nuitee
Z
Zeno extended_group ch
9
2026-03-04 via Nuitee
M
Marine family_with_children fr
8
Pros:

L'emplacement, hôtel à proximité de la plage et des boutique.

2026-03-04 via Nuitee
J
jason family_with_children au
10
Pros:

Comfortable rooms, great location

Cons:

Nothing

2026-03-04 via Nuitee
M
Marine family_with_children fr
8
2026-03-04 via Nuitee
E
Edyta family_with_children pl
9
Pros:

Lokalizacja super, duże pokoje, super basenik

2026-03-03 via Nuitee
B
Barra family_with_children it
7
Tutto sommato soddisfacente
Pros:

La posizione la pulizia

Cons:

La camera king superiore senza balcone o finestra

2026-03-03 via Nuitee
E
Elsbeth family_with_children nl
9
Pros:

De comfort ! Ontbijt prima!
Personeel aardig!

Cons:

Af en toe een put lucht in de toilet!

2026-03-03 via Nuitee
S
Shahad family_with_children au
10
Amazing and beautiful
Pros:

The hotel was so beautiful, modern and clean! The location was like 30 seconds from the mall and shopping strip and about 2 minutes from the beachfront. Very beautiful and honestly best hotel we stayed at! They even had complimentary fridge drinks for the first time and was overall so amazing! Would definitely visit again!!!!

Cons:

Nothing, everything was amazing

2026-03-01 via Nuitee
Z
Zuzana family_with_children sk
8
2026-02-28 via Nuitee
S
Sandra couple fr
10
excelente surpresa, fez toda a diferença na estadia em Langkawi
Pros:

De tudo,o cafe da manha super, atenção dos funcionários, o wifi estava ruim no quarto qdo chegamos e rapidamente vieram no quarto e tudo ficou muito bem em questão de minutos. excelente custo beneficio otima localização. Boa cama, bom ar e excelente ducha; Perfeito, voltaria sem duvida.

Cons:

Nada

2026-02-27 via Nuitee
S
Soph__ family_with_children fr
9
Pros:

Hotel nien place, au fond d’une impasse donc au calme.
Personnel tres gentil.
Chambres et partie commune propre
Pisince tres agreable

Cons:

Nous avions 2 chambres twin et 1 chambre avec lit king size.
La chambre king size ne correspondait pas a la description : pas 30 metre carré et ne disposait pas d’une fenetre mais d’une porte donnait sur un balcon. De ce fait, elle etait sombre.
Pour les twin aucun souci, conforme a la description et aux photos.

2026-02-26 via Nuitee
M
Manuela solo_traveller ch
10
2026-02-26 via Nuitee