Mercure Langkawi Pantai Cenang

Hotels
•
Mercure
8.4 (2482 reviews)
Lot 2500 Jalan Pantai Cenang Mukim Kedawang Pulau Langkawi , Pantai Cenang , MY
+60 4-952 5888

listing image 1
Show all photos
Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Prime location near beach and shopping
Friendly, attentive staff
Very clean rooms and bathrooms
Excellent pool and family-friendly amenities
Good breakfast variety (for many guests)
Welcome touches (drink voucher, warm reception)
Cons:
Perceived as a bit pricey / value concerns
Occasional bathroom smell or AC leak reported
Breakfast noted by a few as needing improvement
Noise from pool affecting some rooms
Some guests disliked the pillows

Categories

Cleanliness
8.9
Generally reported as very clean across rooms and bathrooms (several comments: 'uber clean', 'rooms very clean'), with isolated issues (one report of a bad smell in a bathroom and an AC leaking incident).
Service
9
Consistently praised: friendly, smiling and responsive staff, swift handling of requests (connecting rooms), welcome drink noted — strong service sentiment throughout reviews.
Location
9.1
Widely noted as a major strength: prime spot in Pantai Cenang, steps from Cenang Beach, close to Cenang Mall and many dining options — frequent comment as 'ideal' or 'fantastic'.
Room Quality
8
Rooms described as spacious, comfortable beds and balconies overlooking the pool; some negatives include noise from the pool reaching rooms, complaints about pillows, and one AC issue.
Amenities
8.9
Pool(s) and family-friendly facilities highlighted repeatedly (including kiddie pool), modern feel, welcome touches (voucher/welcome drink) — amenities are a clear positive.
Value for Money
7.2
Mixed sentiment: several guests said the hotel felt a bit pricey compared with alternatives despite the quality, so value is lower than other categories.
Food and Beverage
8.2
Breakfast generally receives positive remarks (good variety, loved by many), though a few guests suggested the breakfast could be improved.
Overall Experience
7.9
Overall stays are positive with many happy, repeat or returning guests praising location, cleanliness and staff; a few recurring negatives (price, occasional bathroom/AC issues, noise) slightly reduce the aggregate experience score.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:27

Property Description

Luxurious Amenities
Experience the outdoor swimming pool, fitness centre, and garden at Mercure Langkawi Pantai Cenang. Unwind at the shared lounge or kids' club.

Comfortable Accommodations
Relax in air-conditioned rooms equipped with modern amenities like a flat-screen TV, minibar, and safety deposit box. Enjoy a private bathroom with a bidet in each room.

Delightful Dining Options
Indulge in a buffet, continental, or halal breakfast each morning. The on-site restaurant offers American, Malaysian, and local cuisine, with vegetarian and halal choices available upon request.

Book your stay at Mercure Langkawi Pantai Cenang for a truly unforgettable experience.

Important information:

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted.

'Heritage Charges will be RM5 per room, per day starting 1st January 2025 onwards and are applicable to all 4-star Hotels and Resorts.

For Prestigious Events, a charge of RM10 per night will apply during Langkawi International Maritime & Aerospace (LIMA), Le Tour De Langkawi, Ironman, and Oceanman Malaysia.'
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.4
Based on 2482 reviews
Cleanliness: 8.9
Service: 9
Location: 9.1
Room Quality: 8
Amenities: 8.9
Value for Money: 7.2
Food and Beverage: 8.2
Overall Experience: 7.9
R
Rony • family_with_children • fr
9
Pros:

Tout

2026-10-28 • via Nuitee
J
Jordan-Mendy • family_with_children • fr
7
Pros:

L’emplacement

Cons:

Douche mais du temp à chauffer
Petit déjeuner peut mieux faire

2026-10-28 • via Nuitee
J
Johnny • family_with_children • de
10
2026-10-26 • via Nuitee
M
Madhu • family_with_children • gb
10
Awesome
Pros:

It was so homely with warm staff always with smile in face, uber clean bathrooms and roomswith prime location

Cons:

Na

2026-10-23 • via Nuitee
G
Ghaousse • couple • fr
10
Excellent séjour, chambre agréable, grande piscine propre et plage à proximité.
Pros:

J’ai particulièrement apprécié la vue sur la piscine depuis ma chambre, qui est spacieuse et très propre. La plage se trouve également à proximité, ce qui est très pratique pour profiter du séjour. De plus, la présence d’un centre commercial à quelques pas est un véritable avantage. Un emplacement idéal pour allier détente, plage et shopping !

Cons:

Rien à signaler, tout était parfait !

2026-10-19 • via Nuitee
A
Azidi • couple • my
7
2026-10-17 • via Nuitee
Q
Q_Sera • family_with_children • sg
7
Love the location & restaurant food was awesome!
2026-10-16 • via Nuitee
R
Rebekah • solo_traveller • au
10
2026-10-13 • via Nuitee
S
Sui • couple • us
10
2026-10-11 • via Nuitee
I
Issa • solo_traveller • fr
10
Pros:

Hotel très propre, avec tous les services qu'on peut attendre d'un hôtel.

2026-10-11 • via Nuitee
N
Nadir • solo_traveller • gb
9
2026-10-09 • via Nuitee
Z
Zunaid • family_with_children • my
10
I looked forward to coming back to a nice and relaxing environment
Pros:

It’s very clean, colorful and close to the beach. Loved the breakfast.

2026-10-09 • via Nuitee
A
azhar • solo_traveller • my
9
2026-10-07 • via Nuitee
H
Hussain • solo_traveller • sa
6
Pros:

Location is fantastic, the pool is very nice.

Cons:

There was a very bad smell in the bathroom during our stay. The AC was leaking and it wasn't good enough for Langkawi's weather.

2026-10-07 • via Nuitee
M
Mohammed Ahsan • couple • sa
10
2026-09-19 • via Nuitee
D
Dheesha • couple • sg
9
2026-09-18 • via Nuitee
T
Tự Sơn • family_with_children • vn
10
2026-09-17 • via Nuitee
B
boudia • family_with_children • fr
10
Top
Pros:

L’accueil

Cons:

Rien

2026-09-16 • via Nuitee
M
Matthew • extended_group • gb
10
Great hotel!
Pros:

Great hotel with friendly staff. The rooms very spacious, with a balcony overlooking the pool. Voucher for a welcome drink was a great touch

Cons:

N/A

2026-09-15 • via Nuitee
B
Budi • couple • nl
10
2026-09-14 • via Nuitee