Children allowed

Facilities

Complimentary shuttle service
Complimentary breakfast
Complimentary Wi-Fi
Pick up service or taxi voucher
Internet
Parking facilities
Restaurant facilities
Swimming pool facilities
Free WiFi
Air conditioning
See all facilities

Review Highlights

Pros:
Excellent, attentive service and helpful shuttle/golf-cart drivers
Spectacular views and balcony rooms
Spacious, comfortable rooms/suites
Complimentary breakfast (made-to-order) and well-kept pool
Convenient luggage delivery and above-and-beyond staff moments
Cons:
Inconsistent housekeeping (hair on floors, initial unpleasant smell)
Low-quality toiletries relative to price
Location on a hill (requires shuttle or uphill walk for some guests)

Categories

Cleanliness
6.5
Mixed mentions: several guests praised very clean, large suites, but multiple reviewers reported hair on floors, an initial unpleasant smell, and one guest mopped the room themselves—indicating inconsistent housekeeping.
Service
9
Consistently strong: complimentary golf-cart/shuttle drivers, attentive front desk (luggage delivery), staff described as friendly, professional, and going above and beyond (specific shout-out to a staff member).
Location
9
Excellent views and setting: hilltop location with spectacular ocean and city-light views; a short distance to Avalon with regular shuttle service (hill can be a drawback if you prefer not to use shuttle).
Room Quality
9
Rooms described as gorgeous, spacious, with balconies and comfortable furnishings; many reviewers specifically praised the suite quality and views.
Amenities
8.5
Strong amenity offering: complimentary shuttles/golf-cart transport, free breakfast, a well-kept pool, and helpful luggage service—all frequently mentioned positively.
Value for Money
7.2
Mixed: guests enjoyed the experience and amenities but at least one noted toiletries quality and room scent felt poor for a hotel charging high rates, suggesting perceived value is somewhat lower than expectations.
Food and Beverage
8.4
Generally positive: complimentary breakfast was highlighted (made-to-order omelets, French toast) with pleasant breakfast balcony; no major negatives reported about food service.
Overall Experience
8
Overall very positive stays with strong service, views, and room quality; some detractors (cleanliness inconsistencies, toiletries) temper the experience but most guests would return and recommend.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:27

Property Description

A historic landmark transformed, the Zane Grey Pueblo Hotel on the hillside above the bay of Avalon was originally built in 1926 by renowned novelist Zane Grey as his vacation home. With renovations completed in 2019, enjoy sweeping views of the island hills and harbor, the history, and modern architecture of the hotel. Complimentary shuttle service and breakfast.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Check-in / check-out

    Check-in from 15:00:00, check-out until 11:00:00.

  • Minimum age

    Guests must be at least 18 years old to check in.

  • Pets

    Pets are allowed; charges may apply.

  • Extra bed

    Extra bed available for ages 0–None: 15 per night.

  • Cot

    Cot available for ages 0–2: free.

See all policies

Location

Guest Reviews

8.2
Based on 242 reviews
Cleanliness: 6.5
Service: 9
Location: 9
Room Quality: 9
Amenities: 8.5
Value for Money: 7.2
Food and Beverage: 8.4
Overall Experience: 8
N
Natasha • solo_traveller • us
10
2026-10-07 • via Nuitee
D
Daniela • extended_group • us
10
Pros:

The Zane Grey Pueblo Hotel is a gem on Catalina Island. I cannot believe how convenient it was. There is complimentary golf cart transportation provided by the hotel. They will not only pick you up from your ferry arrival but transport you back and forth to downtown Avalon any time you like from 8am-10pm. The suite we stayed in was absolutely gorgeous, hugeeee, and one of the cleanest rooms I've stayed in. After checkout, the lovely front desk staff ensured that our luggage would be delivered to the ferry port for our departure home. I would highly recommend this hotel!!

2026-09-15 • via Nuitee
Z
Zoe • extended_group • us
10
10/10 would stay again!!! view from room is unmatched on the island!
Pros:

we were shown exceptional hospitality by everyone on property! I was pleasantly surprised to find out about the drivers on call & free breakfast!!

Cons:

the other reviews warned me but it could be cleaner…

2026-08-15 • via Nuitee
N
Natasha • family_with_children • us
9
2026-08-02 • via Nuitee
J
jimmylS5693DG • Couples
10
Amazing Hotel With Great Location, Professional Staff, and Beautiful View of Catalina
Pros:

My wife and I stayed here for almost a week and our stay was amazing! Our room was very clean and comfortable with a balcony that had a stunning view of the ocean during the day and a beautiful view of the city lights at night. It was walking distance from Avalon but the hotel provided free shuttles to town and the drivers gave us lots of helpful tips since they are locals. The complimentary breakfast was very nice with a balcony where we could see the city and mountains. All the hotel staff were attentive, professional, and friendly. We will definitely come back here the next time we visit Catalina and highly recommend this wonderful hotel to everyone!

2026-07-24 • via Tripadvisor
Y
Yang • family_with_children • us
7
Overall, despite a few cleanliness issues, we had a great stay and really enjoyed the experience.
Pros:

The view outside the window is spectacular. It’s my favorite part of this place. The staff are all very friendly.

Cons:

The room’s cleanliness needs improvement. At first glance, it looked clean, but the floors clearly hadn’t been properly mopped—there was hair in several places. I ended up buying cleaning supplies and mopping the floor twice myself.

Also, the quality of the toiletries, including the body wash and toilet paper, was far below what I would expect from a hotel that charges around $1,000 per night. The room could also use an air freshener. It had an unpleasant smell when we first walked in.

2026-07-24 • via Nuitee
C
Connor • solo_traveller • us
7
2026-07-13 • via Nuitee
C
christophermX3726NM • Couples
10
Weekend getaway
Pros:

Really enjoyed our stay at Zane Grey Pueblo. The views overlooking the bay are hard to beat, and being up on the hill gives the property a unique feel.

The breakfast was surprisingly good with made-to-order omelets and French toasts.

The pool was clean, the property was well kept, and everyone we interacted with was friendly.

The highlight for us was the service. We weren’t ready to meet the shuttle driver at the pier, and instead of having us go to him, he went out of his way to drop our luggage off at the restaurant where we were having lunch.

Shout out to Kevin for going above and beyond! Would happily stay here again on our next trip to Catalina.

2026-06-21 • via Tripadvisor
S
Snyder • couple • us
8
Lovely night with great accommodations.
Pros:

Property was lovely. The historic site is built on the hill, with incredible views of the bay and downtown Avalon.

Cons:

It is set outside of town, so if you don’t want to walk up and down the hill, it can be a pain- but there is a golf cart that can pick you up and drop you off by request. The property was a bit sleepy during our weeknight.

2026-06-18 • via Nuitee
S
Shannon • couple • us
8
Overall good stay. I’d stay again but staff needs to communicate better and clearly in late checkout policy
Pros:

Nice and convenient with the golf cart shuttle. Spacious room!

Cons:

I was told two different things about late check out option. Staff should get on the same page about that. At check in the lady said it may be available for an additional 30 minutes at no charge. Then the day of check out when I asked about getting a 30 minute later check out and was told my card would be charged half the price for another nights stay! Needless to say I didn’t do a late check out.

2026-06-01 • via Nuitee
G
Georgia • couple • us
10
Very nice accommodation with free breakfast option before being shuttled to town in the staff operated golf cart. Picked
Pros:

Historic property above the town noise. Great views and close to Chime tower. Golf carts picked us up from ferry and then when checking out delivered our luggage to ferry drop off so we could explore more without carrying our luggage.

Cons:

Price variability was dramatic after our stay because of it being Memorial Day. We purposely stayed on the nights before the weekend to save money. Price doubled for the two nights after check out.

2026-05-24 • via Nuitee
E
Edison • family_with_children • us
10
Excellent
Pros:

Very nice view..

Cons:

Great

2026-05-24 • via Nuitee
S
Sylvia • couple • us
9
It was exactly what I needed. Our family is going through a very rough point with the tragic death of my nephew in the P
Pros:

I did like how quiet and romantic it was. Very secluded, and away from the noisy downtown. The views were breathtaking. Breakfast was wonderful and the rental for the all day golf cart on point!

Cons:

The only thing was the vending machines only to cash. But not a big deal.

2026-05-13 • via Nuitee
M
Madina • couple • us
7
2026-05-11 • via Nuitee
L
Letizia • couple • us
8
2026-05-07 • via Nuitee
D
david • couple • us
10
2026-04-25 • via Nuitee
N
Nathary • couple • us
9
Great Stay with Friendly Staff and Perfect Location
Pros:

We had a great stay and would definitely come back. The staff was incredibly friendly and welcoming from the front desk to the shuttle drivers. The location was perfect, peaceful but still very close to everything with the shuttle. Our room was spacious, very clean, and the bed was super comfortable. Chef Daniel also made an amazing omelette :)

Cons:

The only downside was the room view. We booked a king suite with ocean view and expected a bit more, especially since units above us seemed to have better views and patios with chairs.

2026-04-20 • via Nuitee
W
William • couple • no
10
2026-04-16 • via Nuitee
T
Tara • couple • us
5
Pros:

The location is beautiful, the rooms are spacious

2026-04-14 • via Nuitee
L
Laurence • couple • fr
8
Pros:

Location, breakfast included, nice outdoor area, free transportation with a golf cart from the hotel.

Cons:

There was no hot water after one shower in one of the bedroom.

2026-04-09 • via Nuitee