Children allowed

Facilities

Free beach shuttle
Guest education on local ecosystems and culture
Non-smoking rooms
Air conditioning
Swimming pool
Terrace
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Great views
Friendly staff
Decent breakfast options
Cons:
Poor cleanliness
Room issues
Cost not justified

Categories

Cleanliness
7.31
Housekeeping service was okay, and issues with toilets and general room condition were reported.
Service
9.28
Staff was described as great and responsive, helping with lost items and providing free transportation.
Location
9.32
Many reviews highlighted the beautiful views and location of the hotel.
Room Quality
7.77
Room was spacious but had issues such as inoperable windows and AC problems.
Amenities
8.8
Amenities like breakfast options and the pool were positively noted.
Value for Money
7.26
Several complaints about the cost versus room quality and service received.
Food and Beverage
8.81
Breakfast options, including a hot food service, received positive remarks.
Overall Experience
8.68
Mixed reviews, with some positive aspects but significant issues affecting the overall stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-18 11:05

Property Description

Luxurious Stay in Avalon
Nestled in Avalon, Seasonal Outdoor Pool and Terrace are just the beginning at Zane Grey Pueblo Hotel. Indulge in the on-site Restaurant or stay connected with complimentary WiFi throughout.

Comfort and Convenience
Each room is equipped with a desk, private bathroom, shower, and free toiletries. Enjoy entertainment on a flat-screen TV with air conditioning. Opt for a room with a city view patio or balcony for an elevated experience.

Exceptional Service
With a multilingual 24-hour front desk, assistance is always within reach. Explore the area with ease, as car hire is available for your convenience. Don't miss out on the nearby hiking trails or a visit to Descanso Beach, just 1.2 km away.

Secure your stay at Zane Grey Pueblo Hotel now!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    Children from 3 years old to 14 years old stay for US$15 per person per night when using an existing bed.
    Children from 15 years old to 17 years old stay for US$30 per person per night when using an existing bed.
    People no matter the age stay for US$15 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.4
Based on 394 reviews
Cleanliness: 7.31
Service: 9.28
Location: 9.32
Room Quality: 7.77
Amenities: 8.8
Value for Money: 7.26
Food and Beverage: 8.81
Overall Experience: 8.68
D
david • couple • us
10
2026-04-25 • via Nuitee
N
Nathary • couple • us
9
Great Stay with Friendly Staff and Perfect Location
Pros:

We had a great stay and would definitely come back. The staff was incredibly friendly and welcoming from the front desk to the shuttle drivers. The location was perfect, peaceful but still very close to everything with the shuttle. Our room was spacious, very clean, and the bed was super comfortable. Chef Daniel also made an amazing omelette :)

Cons:

The only downside was the room view. We booked a king suite with ocean view and expected a bit more, especially since units above us seemed to have better views and patios with chairs.

2026-04-20 • via Nuitee
W
William • couple • no
10
2026-04-16 • via Nuitee
T
Tara • couple • us
5
Pros:

The location is beautiful, the rooms are spacious

2026-04-14 • via Nuitee
L
Laurence • couple • fr
8
Pros:

Location, breakfast included, nice outdoor area, free transportation with a golf cart from the hotel.

Cons:

There was no hot water after one shower in one of the bedroom.

2026-04-09 • via Nuitee
G
Gina • solo_traveller • us
9
2026-04-09 • via Nuitee
P
Pat • couple • us
7
Quite nice, could level up significantly with some attention.
Pros:

Nice to be away from the crowds. Beautiful little patio with shade and comfy couches to relax. Room was spacious. Linens were of good quality. Staff was helpful and friendly.

Cons:

Breakfast was underwhelming, the eggs were cold and the oatmeal had nothing to add to it, ie nuts, raisins, etc. Bedroom had several repair issues such as drill holes in wall, broken TP holder, windows nailed shut so we couldn't take advantage of the lovely breeze.

2026-03-31 • via Nuitee
M
M ichael • couple • us
8
2026-03-30 • via Nuitee
R
Rudolph • solo_traveller • us
10
Overall, the property was beautiful and the staff was wonderful. We will be back to the island and we will stay with Zan
Pros:

The property was nestled on the hill overlooking a wonderful view of the water. Very quiet and peaceful.

Cons:

Everything was wonderful with the property. Our first night we didn’t sleep well. The tenants above us were arguing and making noise until around 3am. We found out the next morning that multiple people complained about them, yet nothing was done to resolve the issue.

2026-03-23 • via Nuitee
M
Mia • couple • us
10
Loved the hotel definitely will be coming back
Pros:

Quite and relaxing

2026-03-04 • via Nuitee
A
Azucena • couple • us
10
Pros:

Me encantó la vista

2026-01-20 • via Nuitee
S
Shaun • couple • us
8
2026-01-20 • via Nuitee
B
Brooklyn • couple • us
6
Pros:

Breakfast was fine. Nothing extraordinary. Nothing lacking.

The room was spacious.

It was nice having a golf cart that could take us down the hill. It would be nice to text for this rather than call.

Cons:

The windows in our room were inoperable. It would have been nice to have access to the fresh air.

I didn’t realize it was up on a hill.

Housekeeping service was okay.

Front desk staff were not very friendly.

2026-01-15 • via Nuitee
R
Ruben • family_with_children • us
10
2025-12-19 • via Nuitee
M
Mansur • solo_traveller • us
10
2025-12-07 • via Nuitee
J
Jones • family_with_children • us
9
2025-12-04 • via Nuitee
A
Allysson • couple • us
8
Pros:

Hot breakfast was available every morning. On the weekend, they had the chef available for cooking fresh eggs or other items if requested.

2025-10-30 • via Nuitee
L
Liubov • couple • ua
10
2025-10-21 • via Nuitee
R
Razi
2
Stay away
Pros:

The pool had a light floating in it and the room ac kept clicking all night. No elevators to higher floors. View was nice but save your money and stay in town. This place is a dump.

2025-10-11 • via Nuitee
G
Gerald
10
Pros:

View of Avalon Is spectacular.

2025-10-10 • via Nuitee