Children allowed

Facilities

Free beach shuttle
Guest education on local ecosystems and culture
Non-smoking rooms
Air conditioning
Swimming pool
Terrace
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Great views
Friendly staff
Decent breakfast options
Cons:
Poor cleanliness
Room issues
Cost not justified

Categories

Cleanliness
7.31
Housekeeping service was okay, and issues with toilets and general room condition were reported.
Service
9.28
Staff was described as great and responsive, helping with lost items and providing free transportation.
Location
9.32
Many reviews highlighted the beautiful views and location of the hotel.
Room Quality
7.77
Room was spacious but had issues such as inoperable windows and AC problems.
Amenities
8.8
Amenities like breakfast options and the pool were positively noted.
Value for Money
7.26
Several complaints about the cost versus room quality and service received.
Food and Beverage
8.81
Breakfast options, including a hot food service, received positive remarks.
Overall Experience
8.68
Mixed reviews, with some positive aspects but significant issues affecting the overall stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-18 11:05

Property Description

Luxurious Stay in Avalon
Nestled in Avalon, Seasonal Outdoor Pool and Terrace are just the beginning at Zane Grey Pueblo Hotel. Indulge in the on-site Restaurant or stay connected with complimentary WiFi throughout.

Comfort and Convenience
Each room is equipped with a desk, private bathroom, shower, and free toiletries. Enjoy entertainment on a flat-screen TV with air conditioning. Opt for a room with a city view patio or balcony for an elevated experience.

Exceptional Service
With a multilingual 24-hour front desk, assistance is always within reach. Explore the area with ease, as car hire is available for your convenience. Don't miss out on the nearby hiking trails or a visit to Descanso Beach, just 1.2 km away.

Secure your stay at Zane Grey Pueblo Hotel now!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    Children from 3 years old to 14 years old stay for US$15 per person per night when using an existing bed.
    Children from 15 years old to 17 years old stay for US$30 per person per night when using an existing bed.
    People no matter the age stay for US$15 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.4
Based on 384 reviews
Cleanliness: 7.31
Service: 9.28
Location: 9.32
Room Quality: 7.77
Amenities: 8.8
Value for Money: 7.26
Food and Beverage: 8.81
Overall Experience: 8.68
A
Azucena • couple • us
10
Pros:

Me encantó la vista

2026-01-20 • via Nuitee
S
Shaun • couple • us
8
2026-01-20 • via Nuitee
B
Brooklyn • couple • us
6
Pros:

Breakfast was fine. Nothing extraordinary. Nothing lacking.

The room was spacious.

It was nice having a golf cart that could take us down the hill. It would be nice to text for this rather than call.

Cons:

The windows in our room were inoperable. It would have been nice to have access to the fresh air.

I didn’t realize it was up on a hill.

Housekeeping service was okay.

Front desk staff were not very friendly.

2026-01-15 • via Nuitee
R
Ruben • family_with_children • us
10
2025-12-19 • via Nuitee
M
Mansur • solo_traveller • us
10
2025-12-07 • via Nuitee
J
Jones • family_with_children • us
9
2025-12-04 • via Nuitee
A
Allysson • couple • us
8
Pros:

Hot breakfast was available every morning. On the weekend, they had the chef available for cooking fresh eggs or other items if requested.

2025-10-30 • via Nuitee
L
Liubov • couple • ua
10
2025-10-21 • via Nuitee
R
Razi
2
Stay away
Pros:

The pool had a light floating in it and the room ac kept clicking all night. No elevators to higher floors. View was nice but save your money and stay in town. This place is a dump.

2025-10-11 • via Nuitee
G
Gerald
10
Pros:

View of Avalon Is spectacular.

2025-10-10 • via Nuitee
R
Richard D
8
Pros:

Staff was great, the room view is the best on the island. Wildlife comes up to the front door if you’re into that thing as well. The 5th floor pool was also a nice touch along with the lounge area. Your stay also includes breakfast. Two things you don’t get at the hotel though… a hot shower ( water is cold to lukewarm most of the time ) and a thorough cleaning with housekeeping. Not a huge deal but if you’re a clean freak, some of the minor details are missing. Overall, good stay and I would consider staying here again.

2025-10-08 • via Nuitee
L
Legaspi • couple • us
10
2025-10-06 • via Nuitee
A
Andrew • partner
10
Pros:

Staff were very pleasant. Views were amazing from multiple levels. Transportation in a golf cart to town was provided for free. Driver tips are appreciated.
Multiple breakfast items were provided and the omelette bar was delicious.

2025-10-03 • via Nuitee
A
Andrew
10
Pros:

The hotel was very accommodating and

2025-09-27 • via Nuitee
7
783jehads • Friends getaway
2
Don’t Stay Here!
Pros:

I would never recommend the Zane Grey Hotel. On the first day, the door lock and key didn’t work. After hours of waiting, we were told it couldn’t be fixed. No upgrades were available, and they told us to find another hotel—unrealistic since our entire trip with friends and family was planned around staying here. We ended up in an unsafe room without a lock.

The issues didn’t stop there. The toilets weren’t flushing, the AC barely worked, and overall the room was in terrible condition. Their “solution” was to promise 50% off our stay, but when we checked out, they only gave 25%. I was told the owner would approve the balance, but that credit never came.

Instead of paying for a relaxing, high-quality stay, we were forced to pay their very expensive rates for a broken, unsafe, and poorly managed hotel. Save yourself the frustration—do not stay here.

2025-09-20 • via Tripadvisor
C
CEW • solo_traveller • us
10
BEAUTIFUL, FABULOUS, PERFECT.
Pros:

I loved everything. I was drawn to the Zane Grey Pueblo Hotel from reading about Catalina Island, where it is often mentioned. The location and architecture are stunning -- adding to the original home of the writer of Westerns, Zane Grey, the rooms had balconies with vistas looking out over Avalon Harbor and the interior of the Island. The rooms were well-appointed and decorated, combining clean California style with a Western flair in homage to Mr. Grey. There were also open-air places to sit, lounge, and relax throughout, as well as a spectacular pool. Breakfast (also in a room with a great view) and transportation to and from Avalon Harbor via golf cart were included. The staff was invaluable and responsive -- I had left my cell phone in a taxi, and the staff immediately jumped into action to help me locate it, including calling a relative at the taxi service and offering to take me to the Sheriff's station for their lost and found. Fortunately, the taxi driver found my phone and brought it back to the hotel. In my opinion, this was one of the best places I have stayed, and I can't imagine staying anywhere else on Catalina Island.

Cons:

Nothing could have been better. It was perfect.

2025-09-20 • via Nuitee
C
Carlos • partner
10
Pros:

Perfect four our couples getaway. Shuttle into town was a big plus,. Luggage service is very convenient. All around awesome

2025-09-18 • via Nuitee
P
PAUL
10
Pros:

Views and location are the best

2025-09-18 • via Nuitee
D
Dahlia • couple • us
4
A motel with a thin shiny veneer
Pros:

Beautiful view l, the staff was very kind and the drivers of the carts were wonderful!!

Cons:

The staff was wonderful and friendly! The upper level managers and operators should be ashamed. The website shows clean common areas and states that you have a heated pool. Every chair at the pool had holes in them. The pool was freezing and needs a new filtration system. I stayed in the queen ocean view rooms and I have never seen a dirtier balcony cobwebs and disgusting cushions. Also the shower does not get even remotely hot and the bed was so uncomfortable it had lumps and dips. We had to change our own sheets since you do not have adequate amounts of staff and we seen the most disgusting stain covered mattress protector underneath. I think the the fact that they have a lovely view the establishment rests on its laurels but this is one of the dirtiest hotels I have ever stayed in

2025-09-17 • via Nuitee
D
Dennis • family
8
Pros:

Ocean view.

2025-09-16 • via Nuitee