Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Heating
Terrace
Hiking
Lift / Elevator
See all facilities

Review Highlights

Pros:
Complimentary shuttle / golf-cart transportation
Attentive and helpful staff (drivers, front desk)
Stunning bay and city views from rooms/balconies
Complimentary breakfast (made-to-order options)
Clean pool and well-kept property
Luggage delivery service after checkout
Cons:
Room cleanliness issues reported (floors not properly mopped, hair)
Low-quality toiletries and occasional unpleasant initial smell
Property set uphill / outside town (requires shuttle or uphill walk)

Categories

Cleanliness
6
Mixed feedback: several guests praised generally clean rooms, but at least one review reported floors not properly mopped, hair in places, and an unpleasant initial smell—indicates notable cleanliness issues to address.
Service
9.2
Consistently praised: attentive, professional, friendly staff; drivers/shuttle service went above and beyond (luggage delivery, on-call drivers, helpful local tips).
Location
9
Excellent views and a unique hilltop position overlooking Avalon and the bay; slightly set outside town which some found inconvenient but mitigated by shuttle service.
Room Quality
8.6
Rooms described as gorgeous, spacious, with balconies and great views; some guests noted issues with toiletries and occasional odors—overall high quality but not flawless.
Amenities
8.8
Strong offerings: complimentary golf-cart/shuttle service, clean pool, luggage delivery service, and helpful on-call drivers; amenities are a clear positive.
Value for Money
6.5
Perceived value is mixed: guests enjoyed the experience and service, but at a high price point some felt toiletries and initial room condition did not meet expectations.
Food and Beverage
8.6
Breakfast received positive mentions (complimentary, made-to-order omelets and French toast, pleasant breakfast area with views).
Overall Experience
8.9
Overall very positive: guests frequently recommended the hotel, highlighting service, views, and helpful staff—few negatives tempered mainly by cleanliness/value concerns.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-10-12 14:45

Property Description

Luxurious Stay in Avalon
Nestled in Avalon, Seasonal Outdoor Pool and Terrace are just the beginning at Zane Grey Pueblo Hotel. Indulge in the on-site Restaurant or stay connected with complimentary WiFi throughout.

Comfort and Convenience
Each room is equipped with a desk, private bathroom, shower, and free toiletries. Enjoy entertainment on a flat-screen TV with air conditioning. Opt for a room with a city view patio or balcony for an elevated experience.

Exceptional Service
With a multilingual 24-hour front desk, assistance is always within reach. Explore the area with ease, as car hire is available for your convenience. Don't miss out on the nearby hiking trails or a visit to Descanso Beach, just 1.2 km away.

Secure your stay at Zane Grey Pueblo Hotel now!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.2
Based on 407 reviews
Cleanliness: 6
Service: 9.2
Location: 9
Room Quality: 8.6
Amenities: 8.8
Value for Money: 6.5
Food and Beverage: 8.6
Overall Experience: 8.9
D
Daniela • extended_group • us
10
Pros:

The Zane Grey Pueblo Hotel is a gem on Catalina Island. I cannot believe how convenient it was. There is complimentary golf cart transportation provided by the hotel. They will not only pick you up from your ferry arrival but transport you back and forth to downtown Avalon any time you like from 8am-10pm. The suite we stayed in was absolutely gorgeous, hugeeee, and one of the cleanest rooms I've stayed in. After checkout, the lovely front desk staff ensured that our luggage would be delivered to the ferry port for our departure home. I would highly recommend this hotel!!

2026-09-15 • via Nuitee
Z
Zoe • extended_group • us
10
10/10 would stay again!!! view from room is unmatched on the island!
Pros:

we were shown exceptional hospitality by everyone on property! I was pleasantly surprised to find out about the drivers on call & free breakfast!!

Cons:

the other reviews warned me but it could be cleaner…

2026-08-15 • via Nuitee
N
Natasha • family_with_children • us
9
2026-08-02 • via Nuitee
J
jimmylS5693DG • Couples
10
Amazing Hotel With Great Location, Professional Staff, and Beautiful View of Catalina
Pros:

My wife and I stayed here for almost a week and our stay was amazing! Our room was very clean and comfortable with a balcony that had a stunning view of the ocean during the day and a beautiful view of the city lights at night. It was walking distance from Avalon but the hotel provided free shuttles to town and the drivers gave us lots of helpful tips since they are locals. The complimentary breakfast was very nice with a balcony where we could see the city and mountains. All the hotel staff were attentive, professional, and friendly. We will definitely come back here the next time we visit Catalina and highly recommend this wonderful hotel to everyone!

2026-07-24 • via Tripadvisor
Y
Yang • family_with_children • us
7
Overall, despite a few cleanliness issues, we had a great stay and really enjoyed the experience.
Pros:

The view outside the window is spectacular. It’s my favorite part of this place. The staff are all very friendly.

Cons:

The room’s cleanliness needs improvement. At first glance, it looked clean, but the floors clearly hadn’t been properly mopped—there was hair in several places. I ended up buying cleaning supplies and mopping the floor twice myself.

Also, the quality of the toiletries, including the body wash and toilet paper, was far below what I would expect from a hotel that charges around $1,000 per night. The room could also use an air freshener. It had an unpleasant smell when we first walked in.

2026-07-24 • via Nuitee
C
Connor • solo_traveller • us
7
2026-07-13 • via Nuitee
C
christophermX3726NM • Couples
10
Weekend getaway
Pros:

Really enjoyed our stay at Zane Grey Pueblo. The views overlooking the bay are hard to beat, and being up on the hill gives the property a unique feel.

The breakfast was surprisingly good with made-to-order omelets and French toasts.

The pool was clean, the property was well kept, and everyone we interacted with was friendly.

The highlight for us was the service. We weren’t ready to meet the shuttle driver at the pier, and instead of having us go to him, he went out of his way to drop our luggage off at the restaurant where we were having lunch.

Shout out to Kevin for going above and beyond! Would happily stay here again on our next trip to Catalina.

2026-06-21 • via Tripadvisor
S
Snyder • couple • us
8
Lovely night with great accommodations.
Pros:

Property was lovely. The historic site is built on the hill, with incredible views of the bay and downtown Avalon.

Cons:

It is set outside of town, so if you don’t want to walk up and down the hill, it can be a pain- but there is a golf cart that can pick you up and drop you off by request. The property was a bit sleepy during our weeknight.

2026-06-18 • via Nuitee
S
Shannon • couple • us
8
Overall good stay. I’d stay again but staff needs to communicate better and clearly in late checkout policy
Pros:

Nice and convenient with the golf cart shuttle. Spacious room!

Cons:

I was told two different things about late check out option. Staff should get on the same page about that. At check in the lady said it may be available for an additional 30 minutes at no charge. Then the day of check out when I asked about getting a 30 minute later check out and was told my card would be charged half the price for another nights stay! Needless to say I didn’t do a late check out.

2026-06-01 • via Nuitee
G
Georgia • couple • us
10
Very nice accommodation with free breakfast option before being shuttled to town in the staff operated golf cart. Picked
Pros:

Historic property above the town noise. Great views and close to Chime tower. Golf carts picked us up from ferry and then when checking out delivered our luggage to ferry drop off so we could explore more without carrying our luggage.

Cons:

Price variability was dramatic after our stay because of it being Memorial Day. We purposely stayed on the nights before the weekend to save money. Price doubled for the two nights after check out.

2026-05-24 • via Nuitee
E
Edison • family_with_children • us
10
Excellent
Pros:

Very nice view..

Cons:

Great

2026-05-24 • via Nuitee
S
Sylvia • couple • us
9
It was exactly what I needed. Our family is going through a very rough point with the tragic death of my nephew in the P
Pros:

I did like how quiet and romantic it was. Very secluded, and away from the noisy downtown. The views were breathtaking. Breakfast was wonderful and the rental for the all day golf cart on point!

Cons:

The only thing was the vending machines only to cash. But not a big deal.

2026-05-13 • via Nuitee
M
Madina • couple • us
7
2026-05-11 • via Nuitee
L
Letizia • couple • us
8
2026-05-07 • via Nuitee
D
david • couple • us
10
2026-04-25 • via Nuitee
N
Nathary • couple • us
9
Great Stay with Friendly Staff and Perfect Location
Pros:

We had a great stay and would definitely come back. The staff was incredibly friendly and welcoming from the front desk to the shuttle drivers. The location was perfect, peaceful but still very close to everything with the shuttle. Our room was spacious, very clean, and the bed was super comfortable. Chef Daniel also made an amazing omelette :)

Cons:

The only downside was the room view. We booked a king suite with ocean view and expected a bit more, especially since units above us seemed to have better views and patios with chairs.

2026-04-20 • via Nuitee
W
William • couple • no
10
2026-04-16 • via Nuitee
T
Tara • couple • us
5
Pros:

The location is beautiful, the rooms are spacious

2026-04-14 • via Nuitee
L
Laurence • couple • fr
8
Pros:

Location, breakfast included, nice outdoor area, free transportation with a golf cart from the hotel.

Cons:

There was no hot water after one shower in one of the bedroom.

2026-04-09 • via Nuitee
G
Gina • solo_traveller • us
9
2026-04-09 • via Nuitee