Hotel Okura Manila at Newport World Resorts

Hotels
9.1 (428 reviews)
2 Portwood Street (formerly Palm Drive), Newport World Resorts, Newport City , Manila , ph

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Very clean rooms
Excellent location (near airport, mall, many dining options)
Attentive and friendly staff
Luxurious room features (yukata, wooden tub, high-tech toilet)
Great food and breakfast
Warm swimming pool and multiple on-site restaurants
Cons:
Perceived poor value for money / expensive
Occasional service issues (denied early access, some lackluster interactions)
Some amenities reported closed at times
No work table in room
Construction outside can affect the view
Lobby bar could be more sophisticated / older TV system in rooms

Categories

Cleanliness
9.7
Multiple reviews explicitly praise cleanliness — rooms described as 'very clean', 'so clean', and 'calming', indicating excellent housekeeping and room upkeep.
Service
9
Staff repeatedly described as attentive, kind and helpful (rooftop staff singled out); however there are isolated service negatives (denied early access, some lackluster staff interactions), yielding a strong but not perfect score.
Location
9.5
Location is repeatedly called 'perfect', close to airport, connected to shopping/mall and many dining options — clearly a major strength.
Room Quality
9.2
Rooms noted as very large, comfortable, with luxury touches (yukata, wooden tub, high-tech toilet). Minor drawbacks: no work table in some rooms and obstructed view due to construction.
Amenities
9
Strong amenities cited (warm swimming pool, connections to other establishments, multiple on-site restaurants); some reports of frequently closed amenities and a lobby bar that could be more sophisticated.
Value for Money
7.5
Several reviews explicitly call the stay 'expensive' or note that cost 'doesn’t reflect' the experience; value is the clearest negative theme across reviews.
Food and Beverage
9.8
Consistently high praise for breakfast, Japanese in-room dining and multiple restaurant options (breakfast described as 'amazing', dining as 'exceptional'), making F&B a standout strength.
Overall Experience
9.1
Most guests report an excellent, memorable stay ('wonderful', 'unforgettable', 'everything was perfect'), offset by occasional service/value issues; this balanced sentiment is reflected in the overall score.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-14 21:17

Property Description

Luxurious Accommodations
Hotel Okura Manila offers elegantly designed guest rooms with modern amenities including air conditioning, flat-screen TVs, and private bathrooms. Some units even provide stunning city views, ensuring a comfortable and memorable stay.

Exceptional Facilities
Guests can enjoy a wide range of facilities such as a fitness centre, outdoor pool, and a 24-hour front desk. The property also features a restaurant, casino, and free WiFi throughout, catering to all the needs of the guests for a relaxing and convenient stay.

Prime Location
Conveniently situated near Resorts World Manila and Newport Mall, Hotel Okura Manila is the perfect choice for travelers looking to explore the vibrant city of Manila. With popular shopping destinations and entertainment venues just a stone's throw away, this hotel offers the ideal blend of comfort and convenience.

Book your stay at Hotel Okura Manila - Staycation Approved for a truly unforgettable experience in Manila.

Important information:

Please be informed that there may be some construction noise at varying times during the day. We sincerely apologize in advance for any inconvenience this will cause during these necessary works. Thank you for your kind understanding.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MNL

Location

Guest Reviews

9.1
Based on 428 reviews
Cleanliness: 9.7
Service: 9
Location: 9.5
Room Quality: 9.2
Amenities: 9
Value for Money: 7.5
Food and Beverage: 9.8
Overall Experience: 9.1
K
Kim • couple • au
10
Excellent stay
Pros:

Clean and attentive staff

Cons:

None

2026-08-20 • via Nuitee
M
Melody • extended_group • ae
10
Best birthday Weekend✨
Pros:

Hotel Okura is truly one of the best places I have ever had the pleasure of staying at. From the moment you step in, the ambiance immediately makes you feel welcomed and transported into a world of elegance, comfort, and tranquility. Every detail feels thoughtfully considered, and the entire atmosphere is simply beautiful.

What made our experience even more memorable was the food. Everything we tried tasted incredibly fresh and beautifully prepared. You can genuinely see the passion and attention to detail that the chefs put into their craft. The presentation, quality, and flavors were all exceptional, and what stood out to me most was how consistent everything was.

The service was just as impressive. The staff were attentive, polished, and genuinely warm without ever being intrusive. You can tell that everyone takes pride in what they do, and that level of care really shows throughout the entire experience.

Hotel Okura is more than just a beautiful place it is an experience. The combination of the stunning ambiance, exceptional food, and thoughtful service makes it a place I would happily return to again and again. Truly one of those places that leaves a lasting impression.

2026-08-13 • via Nuitee
J
jackelyn • family_with_children • gb
10
I will comeback again.
Pros:

Location is perfect!

Cons:

Nothing to like about! It’s perfect! The size of the room. How clean it was.
It’s just amzing!

2026-08-06 • via Nuitee
J
Jennifer • couple • sg
10
2026-08-03 • via Nuitee
G
Gabriel • couple • us
8
Most staff were great but we were denied early access to the room even though multiple rooms of the same were available
Pros:

Clean, quality, high class environment

Cons:

Lost its value for the overall experience. The cost doesn’t reflect and cannot be justified for the lackluster experience from the staff and frequently closed amenities.

2026-08-02 • via Nuitee
J
Joanne • couple • au
10
Wonderful stay!
Pros:

Breakfast was amazing, a luxurious hotel to stay at in a great location.

2026-07-24 • via Nuitee
V
Vilma • extended_group • ch
8
2026-07-16 • via Nuitee
S
Steve • solo_traveller • au
10
2026-07-13 • via Nuitee
S
Steve • extended_group • au
10
2026-07-13 • via Nuitee
A
Alkhulifi • couple • kw
10
Pros:

Amazing hotel and luxury

2026-07-13 • via Nuitee
K
Kevin • couple • au
10
Pros:

The Japanese in room dining was exceptional.

2026-07-10 • via Nuitee
P
Peter • couple • au
9
Take a corner suite. It gives you room to spread out!
2026-07-05 • via Nuitee
A
Anayu Lopez • couple • ph
10
Pros:

It is a 5-start hotel and the stay feels like it. The room was huge, very comfortable. There's a yukata other than the bathrobe, so no need to bring a sleepwear. Nice to experience a wooden tub. High-tech Japanese toilet. Food was great. Swimming pool is warm. It is connected to other establishments within Newport, so many food options and can easily go to the mall. Staff is great, very helpful. Must try to eat in Yawaragi, Yamazato and try their afternoon tea. The food served at the pool bar was great too.

Cons:

We wanted to stay longer, but it is expensive. The room is spacious, but there is no work table. The window is huge, but the view isn't that great because there's a construction outside. The curtain covers the view and gives a cozy ambience or a total blackout. Good thing we cannot hear any noise inside the room.

2026-07-04 • via Nuitee
L
Li Chen • couple • tw
7
早餐很普通，大廳房間是漂亮的，只可惜軟體不足。中看不中用的飯店
Pros:

房間大，但電視雖然大，可是節目實在很老舊。如果有智慧型電視更好

Cons:

昂貴住宿，但沒有相對價值

2026-06-30 • via Nuitee
E
Eunice Joy • couple • us
10
Pros:

Stone walling

2026-06-06 • via Nuitee
D
Dick • couple • us
10
2026-05-31 • via Nuitee
K
Khalil • family_with_children • bh
8
2026-05-31 • via Nuitee
G
Giedrius • solo_traveller • ae
10
Pros:

Japanese style, concept, restaurants

Cons:

The lobby bar can be more sophisticated

2026-05-31 • via Nuitee
安井 • solo_traveller • bd
5
2026-05-20 • via Nuitee
J
June • family_with_children • us
10
1st class accommodations, attentive staff and super location
Pros:

1st class accommodations and attentive staff

2026-05-17 • via Nuitee