Casa Mere Manchester Airport, Knutsford, Sure Collection by Best Western

Comfortable stay after a long day traveling. Friendly staff. Thanks!

Very enjoyable stay, staff very pleasant and helpful

Staff are extremely helpful
Carpet it very directly, bathroom floor filthy, stains on bedding, no water pressure

Needs a serious upgrade. Burnt carpets

Nice hotel

Quality stay and excellent value for money.
Staff very welcoming and breakfast was quality.
Only downside was the wifi not working, but you cant have everything 😉

Room was clean,if a little dated, heater did not work,menu for lunch was basic and limited

The bar was not stocked at all, the breakfast was awful the bread was stale and the breakfast tasteless. The room was clean and the lady on checkin when we arrived was amazing. The food on the first evening was lovely. Wouldn’t stay again. A 2 night stay and everything had run out on the bar

Really nice staff. Very helpful. Nice quiet stay. Excellent continental breakfast.

Good for overnight airport stay Good breakfast
Comfortable bed

Very good.

Everything was great, can’t complain except the toilet didn’t flush that was the only issue but and easy fix

Spent the night as part of a trip really warm welcome from the start lovely staff very comfortable in room and had dinner and breakfast both good food such good value for money

I last visited the property 30 years ago and obviously a lot of changes since then. But overall the staff and facilities were adequate nothing fancy would stay again.

Excellent value for money. Clean rooms. Comfortable bed

The building is aged but overall is good. Bed linen is clean, bed is comfortable. Check in and out was fast. We needed to arrive airport at 4am, this was a good choice in terms of money n distance. 20 mins drove to APH car drop off point, then took 15 mins shuttle bus to Terminal 1.

Having stayed at this location on and off you over 20 years, I was pleased to see it reopen. It was a big disappointment. The receptionist told me they had been open for over 7 years. It has been closed for about 18 months with a change from Premier Inn to BW. The refurb did not extend to the room I stayed in. The original lobby was refurbed but is not used...

The menu was limited, and even then items were not available. My final choice came with a vegetable of the day - peas!

I had ordered a steak, but was told I they were all out of this. So I reverted to Steak & Ale pie, but I was informed as they didn't have steak they couldn't therefore provide a pie with steak! He found out that in fact they could, and so I was given my uninspiring evening meal.

The chap opposite had to collect his own cutlery, and most of the individuals in the bar looked disappointed and bored - zero atmosphere it what was previously a buoyant location. This will probably be my last stay, which is sad given the many good times there under Premier Inn.

Staff couldn't have been more helpful throughout our stay.

Property grubby and in need of full refurbishment. Ony 1 member of staff manning the bar and restaurant.
Poor menu, food edible, nothing special.
Rust in bathroom around taps, no toilet paper in bathroom, had to ask for it.
Bed clean but uncomfortable. Breakfast, continental was just packets of cheap items, had to queue to make your own hot drink. Hot breakfast okay but they can't cook a poached egg properly.
Definitely WON'T stary again.

Ok for the money