Tru By Hilton Charleston Airport

Hotels
•
Tru by Hilton
8.4 (1025 reviews)
3354 W Montague Avenue , Charleston , us

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Convenient location
Friendly staff
Clean rooms
Cons:
Noise issues
Parking concerns
Pool temperature

Categories

Cleanliness
8
Mixed reviews; generally clean but some mentions of dirty floors and noise issues.
Service
8.5
Staff mentioned as friendly and helpful, contributing to a positive stay.
Location
8.5
Convenient location noted by several guests, close to attractions.
Room Quality
8.5
Rooms were clean and comfortable, though some reports of noise.
Amenities
8.4
Amenities mentioned positively with some dissatisfaction about the pool.
Value for Money
8.5
Considered good value based on multiple positive reviews.
Food and Beverage
8.2
Breakfast is appreciated but some disappointment in variety.
Overall Experience
8.6
Guests largely satisfied with their overall experience despite minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 11:17

Property Description

Convenient Location
Tru By Hilton Charleston Airport, Sc is strategically situated in the North Charleston district, just a short distance from popular attractions such as The Citadel Daniel Museum, The Citadel Archives and Museum, and The Citadel.

Modern Amenities
Guests can enjoy complimentary WiFi, a shared lounge, and a 24-hour front desk at this 3-star hotel. The rooms are equipped with a TV and a fridge, ensuring a comfortable stay for all visitors. Additionally, the hotel features a business centre and convenient vending machines offering snacks and drinks.

Recreational Activities
For leisure and entertainment, guests can engage in a game of billiards within the premises. Harmon Field and Charleston Museum are also within close proximity to the hotel, providing ample opportunities for exploration and discovery.

Experience comfort and convenience at Tru By Hilton Charleston Airport, Sc – book your stay today!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CHS

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Free public parking is possible on site (reservation is not possible).

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.4
Based on 1025 reviews
Cleanliness: 8
Service: 8.5
Location: 8.5
Room Quality: 8.5
Amenities: 8.4
Value for Money: 8.5
Food and Beverage: 8.2
Overall Experience: 8.6
M
Manning • couple • us
10
2026-02-14 • via Nuitee
E
Eric • couple • us
10
Amazing. It was super bowl weekend.
Pros:

The guy who worked front desk was so kind. I wish all hotels had people like him. It made our stay so much better. Actually everyone there was so nice. Def will be back and hotel was awesome. Room was great! Thank u

Cons:

I think our only negative was no closet. But whatever. We still hung stuff on the racks.

2026-02-13 • via Nuitee
M
Meta • family_with_children • us
8
2026-01-31 • via Nuitee
B
Brittany • family_with_children • us
10
Pros:

Check in and all was super easy through the app. Having the digital key ready at 11:30 at night made it a breeze.

Cons:

The only "issue" we had was coming back to our room and they were already in there cleaning when we hadn't checked out. We were there for our daughters competition and had to be up at 6a.m to get ready, eat and be at the event center by 730. Since we got in at 1130pm the night before we didnt bring much. So we put our backpacks in the car and went to the competition. Checkout is at 12 and we were back at 1115 so our daughter could change and shower before we made our 6 hour drive back home. They were already in there cleaning and said "didn't you already checkout? There was nothing in the room" I told them no that we hadnt checkout because we were coming back for her. They did allow us to go back into the room, but I do think this all could have been avoided had they waited until we were actually checkout out of the room.

2026-01-31 • via Nuitee
M
Maricruz • solo_traveller • us
9
Excellently
Pros:

Awesome clean smell all over the hotel. Breakfast was delicious and the bed/ pillows were very soft.

2026-01-31 • via Nuitee
A
Ahmed • solo_traveller • eg
10
Pros:

Great

Cons:

Location

2026-01-22 • via Nuitee
S
Shantiqua • couple • us
10
Nice
Pros:

Clean

Cons:

Breakfast

2026-01-21 • via Nuitee
P
Patricia • solo_traveller • us
10
Convenient pleasant . Pick for indoor pool and pool was not heated
Pros:

Front desk very friendly

Cons:

Pool was not heated was freezing disappointed

2026-01-20 • via Nuitee
J
Joshua • solo_traveller • us
8
Pros:

Staff was amazing! Super helpful!

Cons:

Map apps said it was on the incorrect side of the street.

2026-01-20 • via Nuitee
J
James • extended_group • us
10
2026-01-20 • via Nuitee
A
Angela • family_with_children • us
10
2026-01-20 • via Nuitee
A
Abdullah • couple • us
10
Pros:

It was OK. You need two Pancake machines.

2026-01-19 • via Nuitee
A
Amy • family_with_children • us
10
Pros:

I booked it because the lobby had things for my family to do. We were able to chat with other guests and hang out in the lobby rather than our room. We had a short stay since our flight left super early, but I would definitely book this hotel again!

2026-01-19 • via Nuitee
J
Julie • couple • us
3
uncontrolled group of children allowed to run halls all night running, banging on doors - no sleep
Pros:

breakfast was good

Cons:

45 children were booked onto our floor and allowed to run wild all through the night. We asked to be moved and this request was denied. The children were so noisy banging doors, knocking on doors and running down hallways all night that our stay was not enjoyable. We were exhausted from the lack of sleep. This was a work trip and we wanted a peaceful place to recharge - we were not able to do this. Staff did not help us with this situation.

2026-01-19 • via Nuitee
W
William • solo_traveller • us
9
2026-01-19 • via Nuitee
J
Jason • solo_traveller • us
10
2026-01-19 • via Nuitee
L
Lois • couple • us
6
We stayed for 3 nights. Asked for room to be cleaned and were told ok. However, no one cleaned it.
Pros:

Is it possible to extend hours of service to 10am? Is it possible to have better scrambled eggs? Liked the smoked sausage offered. Liked coffee offered all during the day and night.

Cons:

Hours of breakfast too short. Scrambled eggs not good.
Stayed for 3 nights. Asked for room to be cleaned and we were told ok. However no one cleaned it. Our trash piled up. Not happy about that.

2026-01-19 • via Nuitee
L
Lakeisha • solo_traveller • us
8
2026-01-19 • via Nuitee
L
LaShay • couple • us
10
2026-01-19 • via Nuitee
A
Amy • extended_group • us
10
Excellent service and location for attending anything at the convention center.
Pros:

Breakfast had a wide selection, user friendly self-service.

2026-01-19 • via Nuitee