Tru By Hilton Charleston Airport

Hotels
Tru by Hilton
8.4 (1025 reviews)
3354 W Montague Avenue , Charleston , us

Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Convenient location
Friendly staff
Clean rooms
Cons:
Noise issues
Parking concerns
Pool temperature

Categories

Cleanliness
8
Mixed reviews; generally clean but some mentions of dirty floors and noise issues.
Service
8.5
Staff mentioned as friendly and helpful, contributing to a positive stay.
Location
8.5
Convenient location noted by several guests, close to attractions.
Room Quality
8.5
Rooms were clean and comfortable, though some reports of noise.
Amenities
8.4
Amenities mentioned positively with some dissatisfaction about the pool.
Value for Money
8.5
Considered good value based on multiple positive reviews.
Food and Beverage
8.2
Breakfast is appreciated but some disappointment in variety.
Overall Experience
8.6
Guests largely satisfied with their overall experience despite minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 11:17

Property Description

Convenient Location
Tru By Hilton Charleston Airport, Sc is strategically situated in the North Charleston district, just a short distance from popular attractions such as The Citadel Daniel Museum, The Citadel Archives and Museum, and The Citadel.

Modern Amenities
Guests can enjoy complimentary WiFi, a shared lounge, and a 24-hour front desk at this 3-star hotel. The rooms are equipped with a TV and a fridge, ensuring a comfortable stay for all visitors. Additionally, the hotel features a business centre and convenient vending machines offering snacks and drinks.

Recreational Activities
For leisure and entertainment, guests can engage in a game of billiards within the premises. Harmon Field and Charleston Museum are also within close proximity to the hotel, providing ample opportunities for exploration and discovery.

Experience comfort and convenience at Tru By Hilton Charleston Airport, Sc – book your stay today!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CHS

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Free public parking is possible on site (reservation is not possible).

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.4
Based on 1025 reviews
Cleanliness: 8
Service: 8.5
Location: 8.5
Room Quality: 8.5
Amenities: 8.4
Value for Money: 8.5
Food and Beverage: 8.2
Overall Experience: 8.6
H
Heather family_with_children us
8
2026-03-19 via Nuitee
C
Chap couple us
8
Over all it was a good stay , except for the room next to us the kids were running up and down the hallway and slamming
Pros:

Clean convenient

Cons:

N/A

2026-03-18 via Nuitee
J
Justine couple us
2
It was a good location but will probably stay at the embassy next time.
Pros:

The location was good.

Cons:

It was dirty. The room smelled completely like chlorine from the pool. The bathroom was gross. The floors felt dirty, had to wear slippers the whole time. I also got checked out early while I was still in bed in my room. Someone tried to come in and then management came to pressure us out.

2026-03-15 via Nuitee
M
Meghan couple us
8
Close to everything we needed
Pros:

The room was spacious and quiet

Cons:

The pool was ice cold and the breakfast options were pitiful

2026-03-09 via Nuitee
M
Meghan couple us
8
Would return
Pros:

The setting and bagel was good. the hot tea was good.

Cons:

It would have been nice to have something other than omelets and polish sausage; especially for protein :)

2026-03-09 via Nuitee
A
Alacia couple us
10
2026-03-08 via Nuitee
B
Bridget couple us
10
Love it will be back
Pros:

The location

Cons:

Nothing

2026-03-07 via Nuitee
A
April solo_traveller us
8
2026-03-05 via Nuitee
A
April couple us
10
Great
Pros:

The front desk guy made it easy to check in he was very nice and professional!!

Cons:

I DIDNT LIKE THAT THE ROOM DIDN'T HAVE A MICROWAVE!! I had to go downstairs to warm up my food.....

2026-03-05 via Nuitee
E
Elizabeth couple us
10
Pros:

Great location and friendly staff

2026-03-03 via Nuitee
P
Patricia couple us
8
2026-03-01 via Nuitee
N
Natasha couple us
9
Pros:

The location was great.

Cons:

There wasn’t a microwave in my room.

2026-02-26 via Nuitee
K
Keith family_with_children us
9
Pros:

Proximity of the pet friendly area to the elevators was excellent.

Cons:

The dog freindly area could use some work. Grass or artificial grass instead of pine straw under a beautiful tree. Cleaning to area for trash. Would be my only improvements.

2026-02-23 via Nuitee
F
Frances couple us
8
Pretty good stay! Very friendly staff!
Pros:

Fun for kids! Good food! Comfortable beds

Cons:

Elevators were slow and shaky and scary, daughter took the stairs, sharp edge on shower door cut my daughters foot. I alerted house keeping to prevent future injuries

2026-02-22 via Nuitee
M
Manning couple us
10
2026-02-14 via Nuitee
E
Eric couple us
10
Amazing. It was super bowl weekend.
Pros:

The guy who worked front desk was so kind. I wish all hotels had people like him. It made our stay so much better. Actually everyone there was so nice. Def will be back and hotel was awesome. Room was great! Thank u

Cons:

I think our only negative was no closet. But whatever. We still hung stuff on the racks.

2026-02-13 via Nuitee
M
Meta family_with_children us
8
2026-01-31 via Nuitee
M
Maricruz solo_traveller us
9
Excellently
Pros:

Awesome clean smell all over the hotel. Breakfast was delicious and the bed/ pillows were very soft.

2026-01-31 via Nuitee
B
Brittany family_with_children us
10
Pros:

Check in and all was super easy through the app. Having the digital key ready at 11:30 at night made it a breeze.

Cons:

The only "issue" we had was coming back to our room and they were already in there cleaning when we hadn't checked out. We were there for our daughters competition and had to be up at 6a.m to get ready, eat and be at the event center by 730. Since we got in at 1130pm the night before we didnt bring much. So we put our backpacks in the car and went to the competition. Checkout is at 12 and we were back at 1115 so our daughter could change and shower before we made our 6 hour drive back home. They were already in there cleaning and said "didn't you already checkout? There was nothing in the room" I told them no that we hadnt checkout because we were coming back for her. They did allow us to go back into the room, but I do think this all could have been avoided had they waited until we were actually checkout out of the room.

2026-01-31 via Nuitee
A
Ahmed solo_traveller eg
10
Pros:

Great

Cons:

Location

2026-01-22 via Nuitee