Kasa The Niche University City Philadelphia

I liked the lighting

Location and Ease

Location is very convenient, my room was spacious and well decorated.

The Kitchen was nice and the room and Bathroom were clean and comfortable. We had an excellent dinner and date night.

Overall, the hotel was a good value--an attractive room and a comfortable bed in a good location. Access to the room was effortless. Communication was not so good. I tried to ask a question and received no answer. Most of the time, I felt I was communicating with a bot. Also, there was a thin layer of dust on all the surfaces when I arrived. I'm guessing that some repairs were made after the room had been cleaned.

清潔で、おしゃれで、居心地が良かった。
また来たい。
台所も設備がちゃんとしていて、料理ができて良かった

There was a mouse running around my room and when I contacted the staff via text, I was only given the option to switch to another room. This would be insufficient since the mouse eventually left my room by crawling under the front door. The response from the facility was totally abhorrent and the idea that they have a rodent problem is disgusting.

It was great except I didn't know we were on the 3rd floor and there was no elevator. So, we had to haul 5 different pieces of luggage up 3 flights of stairs to our room. Otherwise, a great stay. Very clean. Centrally located.

I saw a mouse in my room on my second night. I emailed and message the supposed 24/7 hour service to check out the situation or get me a different room. In which they couldn't because they were fully booked which I completely understood but they kept telling me they would have someone come out the next morning but never sent anyone out. As a customer I was very uncomfortable staying in the room and ultimately nothing being done to address the situation other than telling me lies and suggesting that I buy mouse traps.

Easy access. No frills. All good.

Great size room and the kitchen was a bonus

Best apartment i’ve ever stayed in in Phili. I go back and forth a lot to visit my daughter in the University City area and this was fantastic. Will be back!

It looks exactly how it looks on the picture place is amazing and great location

So the site itself was nice, but my stay was full of issues for what I was paying per night. Although customer service was prompt and responsive, they didn’t offer accommodations until I mentioned it. My first room had a really bad water leaks from the room above (I had to use a trash can to catch the water and towels). Once I reported this, maintenance came the next day and of course the leak never revealed itself so they were unable to repair. If I had not requested to move I would’ve stayed the entire stay in that room. The next room had a huge roach in it and putty all in the shower from previous repairs (it looked like a bunch of soap clogging the drain) and neither rooms had heat, and unfortunately I was there during this weird May cold front we experienced. Although my stay wasn’t the best I would probably still recommend Kasa for people looking for something quick and in a decent area, as long as they can walk up steep stairs!