Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Fitness center
Restaurant
Room service
Heating
Terrace
See all facilities

Review Highlights

Pros:
Cleanliness
Friendly Staff
Good Location
Spacious Rooms
Cons:
Breakfast selection
Fitness amenities access

Categories

Cleanliness
9.13
The property is described as very clean and modern, with numerous mentions of cleanliness in the reviews.
Service
8.8
Multiple reviews highlighted the friendly and helpful staff, contributing positively to the service experience.
Location
8.94
The location is frequently praised for its convenience and scenic surroundings, making it a strong point of the hotel.
Room Quality
8.49
Rooms were noted as clean and spacious, but some mentioned issues with the bed configuration and mattress quality.
Amenities
8.32
While some amenities like the fitness room were limited, the overall comfort and additional features like spa access were appreciated.
Value for Money
8.38
Some reviews indicated that the prices felt high for what was received, particularly for breakfast options.
Food and Beverage
8.03
Mixed reviews on breakfast quality, particularly for dietary restrictions; some mentioned limited selection.
Overall Experience
8.7
Overall, guests expressed satisfaction with their stay, highlighting the unique combination of hotel and nursing home coexistence.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 09:51

Property Description

Panoramic Views and Central Location
Hotel Artos in Interlaken offers stunning panoramic views of the Jungfrau Region, making it a perfect retreat for nature lovers. Its central location ensures easy access to nearby attractions and transportation hubs.

Luxurious Spa Facilities
Indulge in relaxation at the spacious spa area of Hotel Artos, equipped with a hot tub, steam bath, sauna, and infrared cabin by Physiotherm. These facilities are complimentary for guests, promising a rejuvenating experience.

Convenience and Amenities
Apart from the spa, the hotel boasts a garden with a terrace and a children’s playground, a diverse culinary selection, a cafeteria, a library, and a playroom. With a bus stop at its doorstep and the Interlaken Ost Train Station a short walk away, convenience is key at Hotel Artos.

Book your stay at Hotel Artos for a memorable and rejuvenating experience amidst the beauty of Interlaken!

Important information:

If you are traveling with children, please inform the property in advance about their number and age.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for CHF 15 per person per stay when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    Children from 3 years old to 6 years old stay for CHF 20 per person per night when using an available extra bed.
    Children from 7 years old to 10 years old stay for CHF 30 per person per night when using an available extra bed.
    Children from 11 years old to 16 years old stay for CHF 40 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs CHF 7 per day.

Location

Guest Reviews

8.6
Based on 1842 reviews
Cleanliness: 9.13
Service: 8.8
Location: 8.94
Room Quality: 8.49
Amenities: 8.32
Value for Money: 8.38
Food and Beverage: 8.03
Overall Experience: 8.7
C
Carol • couple • us
7
Central location to both train stations within walking distance
Pros:

Balcony and large room

Cons:

Combined with long term care facilities and gym didn’t open until 7 am.

2026-06-27 • via Nuitee
D
David • solo_traveller • gb
9
Pros:

Excellent location, friendly staff, lots of facilities on site, decent breakfast, nice grounds (including some goats!)

Cons:

The lack of a kettle or coffee machine in the room was disappointing and unusual. We used our thermal flasks each evening to store hot water from the common kitchen so we could make a coffee in the morning without leaving the room. Lack of air con or a fan for the room meant we were very hot overnight, however we appreciate this is normal in Switzerland and it was exceptionally hot when we visited (33+ degrees).

2026-06-26 • via Nuitee
M
Mohammed • couple • iq
7
2026-06-24 • via Nuitee
J
Jerzy • couple • pl
9
Warto się zatrzymać na kilka dni pobytu, nawet przy dość wysokich kosztach. Cudowna okolica.
Pros:

Bardzo dobra lokalizacja. Do centrum kilkanaście minut spacerkiem. Obiekt perfekcyjnie zorganizowany ze względu na dużą ilość osób które korzystają z ich usług. Całodobowo otwarte pomieszczenie z lodówką i mini barkiem. Bardzo dobre śniadanie. Parking podziemny bezpośrednio pod obiektem. Pościele i wyposażenie pokoju na wysokim poziomie. Do dyspozycji gości SPA. Przystanek autobusowy przy samym hotelu. Świetnie funkcjonująca komunikacja miejska.

Cons:

Nic bardzo ważnego, ale może brak klimatyzacji. Przynajmniej nie znalazłem możliwości sterowania.

2026-06-24 • via Nuitee
D
David • family_with_children • ch
9
2026-06-23 • via Nuitee
M
Martin • couple • de
7
Für einen Kurzurlaub ist das Hotel ausreichend.
Pros:

Frühstück war lecker und das Personal sehr freundlich. Das Haus sehr sauber und gepflegt. Bushaltestelle direkt vorm Haus.

Cons:

Es wäre sinnvoll, wenn in den Zimmern Kühlschränke vorhanden wären angesichts hoher Temperaturen . Auf dem Frühstücksbuffet war jeden Tag der gleiche Aufschnitt.

2026-06-23 • via Nuitee
M
MD • solo_traveller • us
3
It’s certainly not worth the price I had to pay for.
Pros:

Location

Cons:

No air conditioning. Some lights did not turn on. TV wouldn’t turn on. There is no separate space for shower.

2026-06-20 • via Nuitee
W
Weilin • solo_traveller • cn
10
2026-06-20 • via Nuitee
A
Ana Alzira • couple • br
10
2026-06-17 • via Nuitee
R
Robby Phonsia • solo_traveller • us
7
Pros:

Decent location, room size, and facilities.

Cons:

Did not feel very service oriented, but got what we needed out of our stay.

2026-06-16 • via Nuitee
M
Marnie • solo_traveller • ch
9
Pros:

Personale gentilissimo. Pulizia perfetta.

Cons:

L‘hotel è inserito in una casa per anziani.

2026-06-14 • via Nuitee
S
Sonya • couple • gb
8
The hotel was peaceful and comfortable overall. With a few improvements, especially for guests traveling with pets, the
Pros:

Overall, we had a pleasant stay at this hotel. The property is very quiet, which made it easy to relax, and the room was spacious and comfortable. The bed was large, and having a TV in the room was a nice addition.

Cons:

We were traveling with our dog and chose this hotel partly because it is pet-friendly. However, we were a little disappointed that no pet amenities were provided during our 4–5 night stay. Even something as simple as a water bowl, a dog bed, or a small treat would have been appreciated. These are thoughtful touches that many pet-friendly hotels offer and help justify the additional pet fee.

There were also a couple of practical drawbacks. The room did not have a refrigerator, which would have been useful during a longer stay. In addition, although the bed was advertised as a double bed, it consisted of two separate mattresses pushed together. Unfortunately, a gap formed between them, which made sleeping less comfortable than expected.

2026-06-13 • via Nuitee
W
Walter • solo_traveller • ch
9
2026-06-13 • via Nuitee
I
Izabela • family_with_children • lu
2
No cleaning, to expensive
Pros:

Location

Cons:

No cleaning, too expensive

2026-06-09 • via Nuitee
S
Siddiqui • solo_traveller • pk
10
2026-06-09 • via Nuitee
A
Andrew • family_with_children • sg
10
Pros:

friendly staff, good facilities including self service laundry, walking distance to town centre,

Cons:

nothing

2026-06-08 • via Nuitee
F
Fahad • couple • sa
9
2026-06-08 • via Nuitee
C
Chak Hong Stephen • solo_traveller • hk
8
2026-06-08 • via Nuitee
A
Ashraf • couple • qa
9
Pros:

Perfect, clean, kind staff, wonderfull location and view

Cons:

None

2026-06-08 • via Nuitee
A
Abobakr • solo_traveller • ly
9
Pros:

مكان مريح وقريب من وسط المدينه

2026-06-08 • via Nuitee