Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Restaurant
Room service
Terrace
Family rooms
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Cleanliness
Friendly Staff
Good Location
Spacious Rooms
Cons:
Breakfast selection
Fitness amenities access

Categories

Cleanliness
9.13
The property is described as very clean and modern, with numerous mentions of cleanliness in the reviews.
Service
8.8
Multiple reviews highlighted the friendly and helpful staff, contributing positively to the service experience.
Location
8.94
The location is frequently praised for its convenience and scenic surroundings, making it a strong point of the hotel.
Room Quality
8.49
Rooms were noted as clean and spacious, but some mentioned issues with the bed configuration and mattress quality.
Amenities
8.32
While some amenities like the fitness room were limited, the overall comfort and additional features like spa access were appreciated.
Value for Money
8.38
Some reviews indicated that the prices felt high for what was received, particularly for breakfast options.
Food and Beverage
8.03
Mixed reviews on breakfast quality, particularly for dietary restrictions; some mentioned limited selection.
Overall Experience
8.7
Overall, guests expressed satisfaction with their stay, highlighting the unique combination of hotel and nursing home coexistence.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 09:51

Property Description

Panoramic Views and Central Location
Hotel Artos in Interlaken offers stunning panoramic views of the Jungfrau Region, making it a perfect retreat for nature lovers. Its central location ensures easy access to nearby attractions and transportation hubs.

Luxurious Spa Facilities
Indulge in relaxation at the spacious spa area of Hotel Artos, equipped with a hot tub, steam bath, sauna, and infrared cabin by Physiotherm. These facilities are complimentary for guests, promising a rejuvenating experience.

Convenience and Amenities
Apart from the spa, the hotel boasts a garden with a terrace and a children’s playground, a diverse culinary selection, a cafeteria, a library, and a playroom. With a bus stop at its doorstep and the Interlaken Ost Train Station a short walk away, convenience is key at Hotel Artos.

Book your stay at Hotel Artos for a memorable and rejuvenating experience amidst the beauty of Interlaken!

Important information:

If you are traveling with children, please inform the property in advance about their number and age.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 10:00 AM

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for CHF 15 per person per stay when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    Children from 3 years old to 6 years old stay for CHF 20 per person per night when using an available extra bed.
    Children from 7 years old to 10 years old stay for CHF 30 per person per night when using an available extra bed.
    Children from 11 years old to 16 years old stay for CHF 40 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs CHF 7 per day.

Location

Guest Reviews

8.6
Based on 1708 reviews
Cleanliness: 9.13
Service: 8.8
Location: 8.94
Room Quality: 8.49
Amenities: 8.32
Value for Money: 8.38
Food and Beverage: 8.03
Overall Experience: 8.7
I
Iain • solo_traveller • gb
8
2026-02-13 • via Nuitee
J
Jessica • solo_traveller • ph
10
2026-02-11 • via Nuitee
A
André • family_with_children • br
6
Good but with disappointments
Pros:

It’s a beautiful and well located place.

Cons:

I booked this property mainly because it offered a spa. Unfortunately, the spa was closed, and we were not informed prior to arrival. Although an alternative spa was suggested, it was located far from the property, and due to the cold, snowy weather, it was not a practical option. Had we known this in advance, we would have chosen another property. This was unexpected and disappointing.

2026-02-09 • via Nuitee
K
Kasibhotla • extended_group • us
10
Very nice and easy going stay with clean and spacious rooms and i’ll definitely be recommending this hotel to friends an
Pros:

Rooms were very spacious and the staff was very friendly

2026-01-26 • via Nuitee
J
John • couple • gb
4
Facilities ok but designed for the 'older' residents there , not visitors
Pros:

The breakfast was ok but no other 'public' spaces in hotel - perhaps I did not read the description close enough to see this myself - so no bar or simliar areas on offer.
The town has plenty of alternatives and the staff advised us of good restuarants nearby.

Cons:

There was some renovation/construction work going on during our visit.
Whilst they worked 'day-time' hours it did mean the room was not really ok to sit in during 9.00 to 16.00 at all as the drilling was very noisy. And some days we wanted some rest time in our room.

2026-01-25 • via Nuitee
D
driss • couple • ma
6
2026-01-24 • via Nuitee
T
tarso • family_with_children • br
10
2026-01-24 • via Nuitee
R
Ramona • couple • ch
9
2026-01-21 • via Nuitee
M
Matthias • couple • ch
7
Preiswert, gute Lage und gutes Frühstück, Zimmertemperatur ist nicht individuell zu regeln.
Pros:

- Das Personal ist sehr freundlich und spricht auch noch Schweizerdeutsch im Gegensatz zu vielen Hotels, wo man mittlerweile bestenfalls auf Hochdeutsch oder sogar gleich auf Englisch angesprochen wird in der Deutschschweiz.

- Die Lage ist ruhig und trotzdem nahe zum Bahnhof Ost. Vom Westbahnhof direkt mit einer Postautolinie erschlossen.

- Das Frühstück bietet eine gute Auswahl und Qualität.

Cons:

- Bei einem gebuchten Doppelzimmer erwarte ich keinen störenden Spalt zwischen den Matratzen.

- Am meisten gestört hat, dass die Zimmertemperatur nicht individuell zu regeln war. Wird zentral gesteuert. Es war viel zu warm im Zimmer zum Schlafen (22 Grad laut aufgehängtem Thermometer), so dass man das Fenster öffnen musste. Das nennt man nach draussen heizen und ist ein ökologischer wie ökonomischer Blödsinn, zumal in einer Zeit, wo alle von Umweltschutz und Nachhaltigkeit sprechen.

2026-01-21 • via Nuitee
K
Kunkanya • couple • th
10
2026-01-19 • via Nuitee
A
Alex • family_with_children • us
10
2026-01-19 • via Nuitee
C
CHANDRIKA • couple • sg
9
Pros:

Staff help

Cons:

Iron board size and iron and single bed should be there.

2026-01-19 • via Nuitee
A
ABDUSSALAM • couple • sa
8
Pros:

Location and the room was excellent

Cons:

There is no AC and you have to take everything from the reception

2026-01-19 • via Nuitee
R
Rahel • couple • ch
8
Schönes Ambiente - Hotel ist einem Altersheim angeschlossen
Pros:

Sehr gutes Frühstück, schönes Ambiente - Hotel ist einem Altersheim angeschlossen, freundliches Personal, Parkplatz in der Tiefgarage für nur CHF 7.-/Tag, sauberes Zimmer.

Cons:

Leider hat das Bett gequitscht, das Wasser im WC ist dauerhaft leicht gelaufen (haben wir beim Check-out gemeldet) und in der Dusche hatte es einiges an Schimmel in den Fugen, diese müssten mal erneuert werden.

2026-01-19 • via Nuitee
T
Tara • family_with_children • gb
9
Pros:

Staff were delightful, exemplary service, the food was excellent, the spa was well equipped and the room was very comfortable

Cons:

The room got too warm at night since it was the middle of summer - standing fans would be an excellent addition

2026-01-19 • via Nuitee
M
Markus Schmalz • couple • ch
7
2026-01-19 • via Nuitee
S
Spring • couple • ch
8
Pros:

Die Lage war sehr gut.
Zum Frühstück gab es alles frisch und fein, es wurde auch konstant aufgefüllt und alles sauber gehalten.
Das Personal war sehr freundlich und entgegenkommend.
Wir kommen gerne wieder.

Cons:

Unsere Erwartungen wurden voll erfüllt, einzig eine Klimaanlage im Zimmer haben wir bei den heissen Temperaturen vermisst.

2026-01-19 • via Nuitee
A
Anju • family_with_children • in
10
2026-01-17 • via Nuitee
C
Catherine • couple • us
9
The room was clean and comfortable.
Pros:

The property was very clean and staff was very nice. Free parking. Breakfast was very good.

Cons:

They were doing road work so it was difficult to get to the hotel. It was a little bit of a walk to town. Really was not a restaurant on site for dinner.

2026-01-15 • via Nuitee
R
RENATA • family_with_children • br
9
Pros:

Quarto espaçoso, camas confortáveis, ótimo chuveiro, café da manhã com bons produtos, ótimo atendimento. Próximo à estação Interlaken Ost. Ponto de ônibus na porta do hotel.

Cons:

Não tinha frigobar no quarto.

2026-01-14 • via Nuitee