Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Fitness center
Restaurant
Room service
Heating
Terrace
See all facilities

Review Highlights

Pros:
Cleanliness
Friendly Staff
Good Location
Spacious Rooms
Cons:
Breakfast selection
Fitness amenities access

Categories

Cleanliness
9.13
The property is described as very clean and modern, with numerous mentions of cleanliness in the reviews.
Service
8.8
Multiple reviews highlighted the friendly and helpful staff, contributing positively to the service experience.
Location
8.94
The location is frequently praised for its convenience and scenic surroundings, making it a strong point of the hotel.
Room Quality
8.49
Rooms were noted as clean and spacious, but some mentioned issues with the bed configuration and mattress quality.
Amenities
8.32
While some amenities like the fitness room were limited, the overall comfort and additional features like spa access were appreciated.
Value for Money
8.38
Some reviews indicated that the prices felt high for what was received, particularly for breakfast options.
Food and Beverage
8.03
Mixed reviews on breakfast quality, particularly for dietary restrictions; some mentioned limited selection.
Overall Experience
8.7
Overall, guests expressed satisfaction with their stay, highlighting the unique combination of hotel and nursing home coexistence.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 09:51

Property Description

Panoramic Views and Central Location
Hotel Artos in Interlaken offers stunning panoramic views of the Jungfrau Region, making it a perfect retreat for nature lovers. Its central location ensures easy access to nearby attractions and transportation hubs.

Luxurious Spa Facilities
Indulge in relaxation at the spacious spa area of Hotel Artos, equipped with a hot tub, steam bath, sauna, and infrared cabin by Physiotherm. These facilities are complimentary for guests, promising a rejuvenating experience.

Convenience and Amenities
Apart from the spa, the hotel boasts a garden with a terrace and a children’s playground, a diverse culinary selection, a cafeteria, a library, and a playroom. With a bus stop at its doorstep and the Interlaken Ost Train Station a short walk away, convenience is key at Hotel Artos.

Book your stay at Hotel Artos for a memorable and rejuvenating experience amidst the beauty of Interlaken!

Important information:

If you are traveling with children, please inform the property in advance about their number and age.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM

Location

Guest Reviews

8.6
Based on 1888 reviews
Cleanliness: 9.13
Service: 8.8
Location: 8.94
Room Quality: 8.49
Amenities: 8.32
Value for Money: 8.38
Food and Beverage: 8.03
Overall Experience: 8.7
R
Rodrigo • solo_traveller • us
8
Good facilities but poor costumer service
Pros:

Very nice facility with excellent gym, spa and common areas to read and relax.

Cons:

Fairly far from the center of town—walkable (15 minutes), but not convenient if you have luggage. Poor costumer service (see below).
I mailed a package home, which was returned to the hotel a couple of days later, after I had already left. While this was not the hotel’s fault, the staff refused to help me mail it back, even though I offered to cover all the costs. This required me to come back from Lucerne and waste the better part of a vacation day. While the staff was friendly, this unfortunately left me with a poor impression of their willingness to provide customers with exceptional customer service.

2026-10-31 • via Nuitee
M
Mohammad • family_with_children • sa
10
استثنائي
Pros:

جميل جدا من تعامل موظفين وافطار متنوع و نظافة المكان

Cons:

لا شيء

2026-10-31 • via Nuitee
A
ALİ • family_with_children • tr
6
Cons:

Tesise giriş saati çok geç, çıkış saati çok erken.

İnanılmaz kötü bir organizasyon.

16 da odayı verip 10 da odayı vermenizi istiyorlar.

2026-10-31 • via Nuitee
E
Eveline • solo_traveller • ch
9
2026-10-30 • via Nuitee
M
MOHAMMED NEYAZ • family_with_children • qa
6
Pros:

Property was Good

Cons:

Washrooms facilities were not up to the standard

2026-10-30 • via Nuitee
S
SL • family_with_children • my
9
Memorable stay at Hotel Artos Interlaken!
Pros:

The location (short walk to Interlaken Ost, shops, accessible by bus, etc), good breakfast, 24-hr complimentary tea/coffee in two common areas, spacious room, very comfy and warm blanket, a safe in the room and cheery staff.

Cons:

Unaware that guests can request for complimentary small bottles of hair shampoo n conditioner, and body lotion. Happened to see the display cabinet indicating the above only on my last night of stay.

Would have been a nice gesture if the complimentary toiletries were placed in the room, or the reception staff inform guests about it when they check in.

No airconditioning to circulate air in the room or cool room. Insects did enter room sometimes when we opened the balcony door slightly to air the room.

2026-10-29 • via Nuitee
M
Ma-an • family_with_children • vg
10
Pros:

The hotel is complete in terms of facilities with a binus if very helpful staffs. You can basically borrow whatever you will need from them. The location is a big pros since it is right in front of a bus stop and just 5 mins away from main train station.

2026-10-29 • via Nuitee
F
Fernanda • solo_traveller • br
8
Pros:

Localização, silencio, quarto espaçoso, transporte público na porta, café da manhã bom.

Cons:

TV não é smart, senti falta de chaleira e frigobar, café da manhã é repetitivo.

2026-10-29 • via Nuitee
S
Shivaprasad • extended_group • us
10
Great stay for family. Excellent Stay, Staff, Cleanliness, location, Accessibility
Pros:

Everything. Property, Staff, Cleanliness, location, Accessibility

2026-10-28 • via Nuitee
C
Chi Chung • extended_group • vn
8
Pros:

Das Zimmer ist schön und gut ausgestattet. Die Lage ist ebenfalls sehr gut, insbesondere was die Parkmöglichkeiten betrifft. Das Frühstück überzeugt und das Personal ist sehr freundlich sowie hilfsbereit.

Cons:

Der Check-in ist nur bis 22:00 Uhr möglich. Für Reisende, die spät ankommen, bedeutet das unnötigen Stress und erhebliche Einschränkungen bei der Reiseplanung. Ein moderner Hotelservice sollte einen Spät-Check-in (z. B. per Schlüsselbox) ermöglichen.

2026-10-28 • via Nuitee
P
Prashant kumar • couple • es
10
Pros:

Excelente

2026-10-27 • via Nuitee
L
lingrong • family_with_children • sg
10
总的来说，性价比很好！希望我老了以后，也能住上这样的养老机构！
Pros:

地理位置不错，102和60都在酒店门口，直接去ost或者west火车站，都是三四分钟就到了，60路可以直接去speiz小镇，也就是半小时不到。很方便。
我都是吃完饭走回来，消消食，走路十几分钟

Cons:

房间没有热水壶让我受不了，虽然楼下有提供，但是爱喝茶的人来说实在不方便
另外我们住了五晚，早餐天天吃一样的，说实话真的腻了

2026-10-26 • via Nuitee
J
JEN MING • solo_traveller • tw
9
2026-10-24 • via Nuitee
R
Robert • couple • at
7
2026-10-24 • via Nuitee
A
Analia • couple • es
9
Pros:

The room was excellent

Cons:

Breakfast

2026-10-24 • via Nuitee
M
Mohamed • couple • ae
10
2026-10-21 • via Nuitee
N
Nazira • couple • za
10
Absolutely peaceful, & pleasant
Pros:

Perfect location, bus stop right outside hotel
Quiet, lovely view from our room
Fresh water from taps & complimentary water bottles lovely souvenir of our stay to take home

2026-10-20 • via Nuitee
M
Marco • couple • cr
9
2026-10-20 • via Nuitee
T
Tatiana • family_with_children • ar
10
Pros:

Todo bárbaro. Volvería sin dudar.

2026-10-20 • via Nuitee
D
Diogo • family_with_children • br
10
Pros:

The rooms are confortable
The breakfast was amazing

Cons:

For dinner you need to reserve before

2026-10-19 • via Nuitee