Marriott New York JFK Airport

Hotels
•
Marriott Hotels & Resorts
9.6 (1769 reviews)
135-25 142nd Street , Queens , us

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Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Lift / Elevator
Express check-in/check-out
Safety deposit box
Facilities for disabled guests
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Great service
Clean rooms
Good location
Friendly staff
Delicious food
Cons:
High price
Room quality not meeting expectations

Categories

Cleanliness
9.76
Multiple mentions of clean areas, including the bathroom and overall cleanliness of the airport.
Service
10
Exceptional service mentioned multiple times, particularly by Fortune, and other staff members who went above and beyond.
Location
10
Proximity to the airport highlighted positively in several reviews.
Room Quality
8.76
Comments on comfort and cleanliness, although one review mentioned issues with room quality for the price.
Amenities
9.76
Positive mention of the executive lounge and hospitality offerings.
Value for Money
8.76
Criticism regarding price vs. quality suggests perceived low value for some guests.
Food and Beverage
9.76
Positive experiences with dining mentioned in several reviews, highlighting good food and service.
Overall Experience
10
Overall positive sentiments expressed with many reviews highlighting great experiences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 09:40

Property Description

Convenient Location
Marriott New York JFK Airport is ideally situated near top attractions such as Aqueduct Racetrack, Arthur Ashe Stadium, and Citi Field, making it a perfect choice for travelers wanting to explore the area.

Modern Amenities
Enjoy a comfortable stay in our well-equipped rooms featuring flat-screen TVs, air conditioning, and free shuttle service. Guests can also take advantage of the fitness center, business center, and on-site restaurant during their stay.

Exceptional Service
Our dedicated staff is available 24/7 to ensure your needs are met, whether it's providing local guidance or offering room service. Start your day with a delicious American breakfast and unwind in the evening at the hotel bar.

Experience convenience and comfort at Marriott New York JFK Airport. Book your stay now for a memorable trip!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 55 per day.

Location

Guest Reviews

9.6
Based on 1769 reviews
Cleanliness: 9.76
Service: 10
Location: 10
Room Quality: 8.76
Amenities: 9.76
Value for Money: 8.76
Food and Beverage: 9.76
Overall Experience: 10
V
victoria • couple • us
6
Room is nice, food options are not.
Pros:

The room was nice

Cons:

The restaurant and room service food was poor, the taste was not good and the food was overpriced.

2026-03-07 • via Nuitee
V
victoria • couple • us
6
The room is nice, if you need a decent meal you are in trouble as this hotel doesn’t offer one.
Pros:

The property was nice, the food was not, the taste was bad and the price was too high.

Cons:

The restaurant

2026-03-07 • via Nuitee
A
Alicia • extended_group • us
10
Pros:

Getting to jfk was a breeze

Cons:

Free transportation

2026-03-06 • via Nuitee
J
Júlia • couple • ie
6
Good but you gonna have problems.
Pros:

It’s clean although people says otherwise

Cons:

First of all no answer from anyone in the messages in this app. They said I should have contacted them directly. Why would I do it if I booked through booking and if they’ve sent a message through booking?

I wanted to ask how do I book the shuttle to pick me up at the airport, no answer. I ended up paying a taxi which was from terminal 4 - 26$. When I questioned how would I book they said I needed to call. Well I’m on holidays I don’t have a line for it.. when did the check out I saw I could have done by a link. Why they didn’t say anything? I had to take another uber just before it.. annoying.

They don’t specify that you should have your physical card, so I didn’t and they first said I could not checkin. After being stressed with the shuttle and start off my trip like that I could not check in?
They solve this problem and gave me a 35$ voucher to use in the restaurant.

The AC/heater makes so much noise you can’t sleep.
The shower is either cold or burning you, there’s no middle term and if you try to find a middle term be aware you gonna stay another 10min waiting for the water getting in boiling temperature again.

2026-03-06 • via Nuitee
W
Waleed • couple • sa
1
Lack of hospitality and undertone of assumption that the guest is a thief and will escape with out paying
Cons:

My experience at this Marriott hotel was disappointing, not because of what happened, but because of how it was handled.

At the coffee shop in the lobby, the staff member spoke to me in a very rude tone. The issue was not whether he brought the coffee or not—it was the way he spoke to a guest. In a luxury hotel, tone and respect matter.

The bigger issue happened at the front desk. We had extended our stay for another night and were planning to pay, but before we could do so, our key cards were deactivated. When I asked for a new key, they assumed we would not pay and insisted on immediate payment before allowing access.

Since the payment terminal did not accept tap, I needed to go to the room to get my physical card. They escorted me with two security guards, opened the door to my room, and kept the door open while all of my personal belongings were visible inside. When I asked them to please close the door for my privacy while I retrieved my card, they refused and said they had to keep it open.

The entire situation felt humiliating and disrespectful. Instead of being treated like a valued guest in a luxury hotel, I was treated as if I could not be trusted.

Hospitality is not just about policies—it is about respect, trust, and how guests are treated. Unfortunately, this experience left a very negative impression, and I will not be returning.

2026-03-04 • via Nuitee
D
Darie • couple • ro
3
2026-03-03 • via Nuitee
H
Harwani • extended_group • in
10
enjoyed more than expectation
Pros:

all was good

Cons:

nothing

2026-03-02 • via Nuitee
J
Juan • solo_traveller • cn
10
2026-02-28 • via Nuitee
D
David • couple • gb
8
Convenient for JFK
Pros:

Close to JFK
Shuttle free

Cons:

Breakfast poor and expensive
Being airport hotel was nowhere to go unless you taxi

2026-02-26 • via Nuitee
V
Vladimir • extended_group • cz
9
2026-02-25 • via Nuitee
T
Thielke • solo_traveller • us
8
Pros:

Location and free ride from the airport

Cons:

The breakfast was a little pricey.

2026-02-24 • via Nuitee
B
Biancamarie • solo_traveller • us
10
Pros:

Clean

Cons:

Parking.

2026-02-23 • via Nuitee
M
MARIA • solo_traveller • pt
3
2026-02-13 • via Nuitee
R
Rhona • couple • us
10
2026-02-11 • via Nuitee
S
SUAD • extended_group • kw
10
2026-02-11 • via Nuitee
L
Lio • couple • us
10
Pros:

Good

2026-02-08 • via Nuitee
M
Marek • family_with_children • pl
7
2026-02-08 • via Nuitee
N
Nadia • family_with_children • au
9
2026-01-31 • via Nuitee
O
o donnell • extended_group • ie
8
2026-01-30 • via Nuitee
L
Lineke • extended_group • nl
9
2026-01-29 • via Nuitee