Marriott New York JFK Airport

Hotels
Marriott Hotels & Resorts
9.6 (1961 reviews)
135-25 142nd Street , Queens , us

Paid
Children allowed

Facilities

Fitness facilities
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
Business center
Heating
See all facilities

Review Highlights

Pros:
Great service
Clean rooms
Good location
Friendly staff
Delicious food
Cons:
High price
Room quality not meeting expectations

Categories

Cleanliness
9.76
Multiple mentions of clean areas, including the bathroom and overall cleanliness of the airport.
Service
10
Exceptional service mentioned multiple times, particularly by Fortune, and other staff members who went above and beyond.
Location
10
Proximity to the airport highlighted positively in several reviews.
Room Quality
8.76
Comments on comfort and cleanliness, although one review mentioned issues with room quality for the price.
Amenities
9.76
Positive mention of the executive lounge and hospitality offerings.
Value for Money
8.76
Criticism regarding price vs. quality suggests perceived low value for some guests.
Food and Beverage
9.76
Positive experiences with dining mentioned in several reviews, highlighting good food and service.
Overall Experience
10
Overall positive sentiments expressed with many reviews highlighting great experiences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 09:40

Property Description

Convenient Location
Marriott New York JFK Airport is ideally situated near top attractions such as Aqueduct Racetrack, Arthur Ashe Stadium, and Citi Field, making it a perfect choice for travelers wanting to explore the area.

Modern Amenities
Enjoy a comfortable stay in our well-equipped rooms featuring flat-screen TVs, air conditioning, and free shuttle service. Guests can also take advantage of the fitness center, business center, and on-site restaurant during their stay.

Exceptional Service
Our dedicated staff is available 24/7 to ensure your needs are met, whether it's providing local guidance or offering room service. Start your day with a delicious American breakfast and unwind in the evening at the hotel bar.

Experience convenience and comfort at Marriott New York JFK Airport. Book your stay now for a memorable trip!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

9.6
Based on 1961 reviews
Cleanliness: 9.76
Service: 10
Location: 10
Room Quality: 8.76
Amenities: 9.76
Value for Money: 8.76
Food and Beverage: 9.76
Overall Experience: 10
B
B3375KJcarried Family
10
Fortune and Junior
Pros:

Very friendly service! Fortune at the Marriott JFK was awesome.

2026-08-08 via Tripadvisor
A
alexhW8223YM Business
10
Outstanding Service and Delicious Breakfast
Pros:

Fortune and Junior provided outstanding customer service during my stay at the Marriott New York JFK Airport. They were both friendly, welcoming, attentive, and made sure I had a great experience. Their hospitality truly stood out and made the mornings even more enjoyable.

The morning breakfast is also delicious, with a great selection and excellent service. Fortune and Junior are wonderful representatives of Marriott hospitality and deserve recognition for the exceptional service they provide. I highly recommend this hotel and look forward to returning.

2026-08-08 via Tripadvisor
7
700daisyg Business
10
Great Experience
Pros:

Fortune and Dante were great! Very welcoming and took the time to chat and see how I was doing.

2026-08-07 via Tripadvisor
E
ethandL3186TI Family
10
good experience at the club
Pros:

fortune and dante treated us very well. they made us feel very comfortable at the mclub and always asked us if we needed angthing

2026-08-07 via Tripadvisor
J
juliabS5543VC Solo travel
10
Elite treatment at the Marriott JFK
Pros:

Gurditar Singh was an outstanding professional. He handled my difficult booking with care and precision. I was part of the incident where there were nightmare flight cancellations, and he made room appear where none existed, through perseverance.

2026-08-07 via Tripadvisor
N
nataliesI7009TL Family
10
We love it here
Pros:

Zhamani was an excellent serve at the restaurant. She so So friendly and quick with our order.

2026-08-06 via Tripadvisor
2
238russelh Family
10
Convenient airport hotel for JFK transfers
Pros:

Great airport hotel. Has an M club and free airport shuttle. Staff in M club are also great. Especially Fortune.

2026-08-06 via Tripadvisor
R
roarkeg2026 Solo travel
10
Amazing night at the JFK Marriott
Pros:

The Marriott at JFK is truly a relaxing place to be when dealing with all things travel. It’s a nice new building with modern rooms, bathrooms, and other spaces. The shuttles every 30 minutes, 24/7 is convenient as would be expected and it’s nice how no registration is needed. Up in the Marriott Club, Fortune is truly an amazing woman with whom I chatted with for a couple minutes. The service and presentation is amazing and really inviting.

2026-08-06 via Tripadvisor
O
oscarpL8294UR Business
10
WFS- JFK Marriott Aug 05,2026
Pros:

JFK Marriott - fantastic service always and well attended. One of the most preferred spots for our company due to the service experience.

Today at the bar we were helped by Jisselle and Lavern. Lavern is always here and has served many of our WFS leaders that stay at the hotel. Always a positive response from the executives on the service .

2026-08-05 via Tripadvisor
E
E8723NWmelissab Couples
10
Late dinner after long day of travel
Pros:

Excellent service. They double checked on the chips to make sure no sesame was in it. Very friendly!!

2026-08-05 via Tripadvisor
H
H359QJrobertt Business
10
Make sure to stop by for a drink and meal
Pros:

Great Dinner at the Bar this evening. Gisselle and Luvern did a great job. Friendly and full of energy. Made the dinner experience after a long flight a delight.

2026-08-05 via Tripadvisor
M
M9716EMpamelas Solo travel
10
A Perfect Place to Land
Pros:

I make a point of eating at the bar every time I stay near JFK. The airline chicken is my favorite, especially with a side of rice or the corn. The chicken is consistently flavorful, perfectly seasoned, and cooked to perfection.

During my most recent visit, I had the pleasure of meeting Chef Kemar. It was easy to see the pride he takes in his cooking, and the quality and flavor of every dish are proof of his dedication.

A special thank you to Jisselle, the wonderfully kind and quick-witted bartender, who introduced me to Chef Kemar. She has a remarkable ability to put tired travelers at ease and brighten their day. Her warm personality and genuine hospitality are a big part of why I always enjoy returning.

The only suggestion I have would be to offer a higher-quality Chardonnay by the glass. Options such as La Crema, Mer Soleil, or even Bread & Butter would be a welcome addition and, in my opinion, a step up from Sterling.

Other than that, I have no additional feedback. My experiences have consistently been excellent, and I always look forward to coming back.

2026-08-05 via Tripadvisor
I
I6752BYmatthews Business
10
Good experiences
Pros:

The staff at the front desk and upstairs at the Mclub are always friendly kind and accommodating. I stay in lots of Marriott’s but this one stands out. I appreciate you all.

2026-08-05 via Tripadvisor
Z
Z5369ZGbrendas Family
10
MCCLUB ambassador is terrific!
Pros:

Our hospitality ambassador this morning (Fortune?) was amazing. So helpful and friendly. A great start to what will be a very long day for us.

2026-08-05 via Tripadvisor
S
Sheehanah couple kw
10
Pros:

The staff were really helpful starting from the valet staff till the receptionist

Cons:

Non

2026-08-05 via Nuitee
J
Jill solo_traveller us
8
Only if I visit New York ever again
Pros:

The location to the airport was great for a canceled flight with a free shuttle service. With the canceled flight I really had nowhere to go or nothing to do being exhausted so I was able to check in early and I’m very grateful for that. That may not be the case at all times, but I was fortunate enough to and it meant everything. I love that it had a restaurant -a bar-a gym … Didn’t have to leave the hotel and everything was clean and the bed was comfortable.

Cons:

It’s very strange that the ceilings and the walls were “soundproof.”However, you could hear every little noise come through the front door. The slamming of the doors, even people whispering you could hear everything- you invest so much in keeping the room soundproof, but not the front door. The price is quite excessive. I understand that it’s New York but I paid less in downtown - and a glass of wine being $20.

2026-08-05 via Nuitee
M
Matthew couple us
10
Only there for one night for a flight but was super close to the airport and was wonderful.
Pros:

The restaurant on the property was delicious!! The pepperoni flatbread is one for the books.

2026-08-05 via Nuitee
V
van Overveld solo_traveller nl
7
2026-08-05 via Nuitee
M
Meybel couple us
3
2026-08-05 via Nuitee
T
Tymbo Couples San Antonio, Texas
10
Kudos to Ann
Pros:

Ann in the m4 lounge is exemplary in her work. Always helpful and asking if there was anything she could do to make our stay more enjoyable. Kudos to her and her colleagues (did not get their names, but they were helpful as well).

2026-08-04 via Tripadvisor