ibis Styles Kota Bharu

Hotels
•
ibis Styles
8.3 (2508 reviews)
Lot 184 Lorong Minyak Gas Off Jalan Sultanah Zainab , Kota Bharu , my

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Children allowed

Facilities

Guest education on local ecosystems and culture
Clubhouse
Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Clean room
Friendly staff
Good location
Comfortable stay
Nice amenities
Cons:
Noise from other rooms
Unpleasant smell in bathroom
Breakfast quality issues

Categories

Cleanliness
7.59
Some negative feedback regarding cleanliness in rooms and bathrooms, with specific mentions of unpleasant odors.
Service
9.06
Consistent positive mentions about service and staff friendliness.
Location
8.6
Convenient location mentioned positively in several reviews.
Room Quality
8.05
Rooms were generally well-reviewed, but some complaints about noise and privacy.
Amenities
8.08
Good amenities mentioned, although some improvements needed, especially regarding the bathroom.
Value for Money
8.54
Overall value perceived positively, with some minor complaints.
Food and Beverage
7.89
Breakfast varied in quality, with some complaints on food preparation.
Overall Experience
8.56
Overall satisfaction higher, with pleasant mentions of stay despite some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 03:05

Property Description

Modern Amenities
The hotel offers modern amenities including an outdoor swimming pool, a fitness centre, and a restaurant for guests to enjoy during their stay.

Family-Friendly Facilities
With a kids' club, children's playground, and activities like fishing nearby, ibis Styles Kota Bharu caters to families looking for a fun and relaxing vacation.

Convenient Services
From a 24-hour front desk to room service, free WiFi, and a buffet breakfast, the hotel ensures a comfortable and hassle-free experience for all guests.

Book your stay at ibis Styles Kota Bharu now to enjoy a memorable and convenient hotel experience.

Important information:

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted. This Tourism Fee is exempted for stays between 1 July 2020 to 31 December 2022.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is not needed) and charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 15 years old stay for free when using an existing bed.
    People no matter the age stay for MYR 100 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.3
Based on 2508 reviews
Cleanliness: 7.59
Service: 9.06
Location: 8.6
Room Quality: 8.05
Amenities: 8.08
Value for Money: 8.54
Food and Beverage: 7.89
Overall Experience: 8.56
C
CHAFIK • family_with_children • be
9
2026-05-06 • via Nuitee
N
Nazrulhisham • extended_group • my
10
2026-05-05 • via Nuitee
C
Carola • solo_traveller • nl
9
Pros:

Hele fijne zachte bedden

Cons:

Weinig in de omgeving te doen.

2026-05-05 • via Nuitee
H
Hasniza • couple • my
8
Overall, This is my 3rd rime stay here whenever my trip at KB.
Pros:

Comfortable

Cons:

Improve the water dispenser

2026-05-04 • via Nuitee
M
Mohd Razali • solo_traveller • my
9
Pros:

Terbaik

2026-05-03 • via Nuitee
I
Izzuddin • family_with_children • my
10
2026-05-03 • via Nuitee
R
Renee • family_with_children • nl
7
2026-05-02 • via Nuitee
A
Ameer • couple • my
5
Hotel is okay. Comfortable. The cafe food was, meh.... The gym is like apakah ini??
Pros:

Location wise

Cons:

The gym IS NOT THE SAME WITH THE ONE SHOWED ON GOOGLE.

2026-05-01 • via Nuitee
S
Syafiq • couple • my
10
Pros:

Calm

2026-04-28 • via Nuitee
S
Suzanna • family_with_children • ae
6
2026-04-27 • via Nuitee
M
Mohd Hazwan Hariz • family_with_children • my
9
Excellente!
Pros:

Easy access

Cons:

Parking

2026-04-27 • via Nuitee
M
Mei Hoong • couple • my
8
2026-04-26 • via Nuitee
M
MOHD FARIS • solo_traveller • my
6
Pros:

Room is clean and just okay.
Water dispenser instead of bottled water.

Cons:

Limited indoor parking.
Egg station not ready at 6.30am.
Got the usual tea bags but no coffee sachets on the first day.
Housekeeping did not check and hence did not refill bath liquid.

2026-04-26 • via Nuitee
R
Roy • solo_traveller • sg
9
Pros:

Clean room, good facilities.

Cons:

Nothing much

2026-04-25 • via Nuitee
Z
Zahra • family_with_children • fr
7
Pros:

Propreté

Cons:

La taille de la chambre

2026-04-23 • via Nuitee
Z
ZARINA • solo_traveller • my
10
2026-04-23 • via Nuitee
S
Siti Sarah • solo_traveller • my
9
2026-04-23 • via Nuitee
Z
Zai • couple • sg
5
I cannot wait to leave.
Pros:

The staff are really warm, friendly and helpful. They made guests felt welcomed to the hotel. Their hospitality are commendable.

Cons:

However, the attention to the details need to be improved. The hotel needs to relook into their housekeeping and maintenance SOP. First thing I noticed the check in counter writing mat had oil stains that the staff should be aware to wipe. The hotel room floor (ours was a deluxe suite which was the biggest room) was not hair free when we took the room. Corners and crevices of taps, sinks, WC and bathroom walls had accumulative orange and white built ups which looked unpleasant and iffy. I didn't take photos but for someone like me who has pet peeves about hotels cleanliness details will not enjoy the stay. The towels had very strong bleach odour. The air-conditioner filter also needed replacement as indicated on its control panels. Also there were so many mosquitoes at the hotel lobby where we waited for rides. Honestly, the hotel has the infrastructure existed for an international hotel like Ibis but they need to really pay attention to the details which really matters to visitors. I've stayed at other IBIS in other countries, hence this experience is not consistent with other Ibis. To be fair there're not much options in a state like Kelantan :(

2026-04-21 • via Nuitee
M
MOHD FAKRI • solo_traveller • gb
10
2026-04-21 • via Nuitee
S
SYED JAAFAR • solo_traveller • my
10
Excellent
Pros:

Everythings, exspecially breakfast

Cons:

Nothing

2026-04-20 • via Nuitee