ibis Styles Kota Bharu

Hotels
ibis Styles
8.3 (2558 reviews)
Lot 184 Lorong Minyak Gas Off Jalan Sultanah Zainab , Kota Bharu , my

Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Clean room
Friendly staff
Good location
Comfortable stay
Nice amenities
Cons:
Noise from other rooms
Unpleasant smell in bathroom
Breakfast quality issues

Categories

Cleanliness
7.59
Some negative feedback regarding cleanliness in rooms and bathrooms, with specific mentions of unpleasant odors.
Service
9.06
Consistent positive mentions about service and staff friendliness.
Location
8.6
Convenient location mentioned positively in several reviews.
Room Quality
8.05
Rooms were generally well-reviewed, but some complaints about noise and privacy.
Amenities
8.08
Good amenities mentioned, although some improvements needed, especially regarding the bathroom.
Value for Money
8.54
Overall value perceived positively, with some minor complaints.
Food and Beverage
7.89
Breakfast varied in quality, with some complaints on food preparation.
Overall Experience
8.56
Overall satisfaction higher, with pleasant mentions of stay despite some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 03:05

Property Description

Modern Amenities
The hotel offers modern amenities including an outdoor swimming pool, a fitness centre, and a restaurant for guests to enjoy during their stay.

Family-Friendly Facilities
With a kids' club, children's playground, and activities like fishing nearby, ibis Styles Kota Bharu caters to families looking for a fun and relaxing vacation.

Convenient Services
From a 24-hour front desk to room service, free WiFi, and a buffet breakfast, the hotel ensures a comfortable and hassle-free experience for all guests.

Book your stay at ibis Styles Kota Bharu now to enjoy a memorable and convenient hotel experience.

Important information:

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted. This Tourism Fee is exempted for stays between 1 July 2020 to 31 December 2022.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is not needed) and charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 15 years old stay for free when using an existing bed.
    People no matter the age stay for MYR 100 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.3
Based on 2558 reviews
Cleanliness: 7.59
Service: 9.06
Location: 8.6
Room Quality: 8.05
Amenities: 8.08
Value for Money: 8.54
Food and Beverage: 7.89
Overall Experience: 8.56
H
Hasnan couple my
6
2026-07-04 via Nuitee
R
Rocio family_with_children es
9
Correcto
Pros:

Muy nuevo, limpio, cuidado. Habia una sala de juegos para niños muy chula

Cons:

La neverita de la habitacion no funcionaba.
Lo peor fue el momento de la comida, llegamos tipo 14h/15h y solo habia a la carta (perfecto ya que entendiamos las horas) la chica que atendia no parecia enterarse mucho, tardaron como 20 min para 2 hanburguesas

2026-07-04 via Nuitee
H
Huzaifah couple my
8
Pros:

have great scenery, near to food stall, a bit small but as long as the air conditioner in good performance.. that enough for me

Cons:

NiL

2026-07-03 via Nuitee
B
BISMILLAH BINTI ASGHAR ELLEY solo_traveller my
9
2026-07-03 via Nuitee
S
SITI MAIMON solo_traveller my
9
Pros:

The staff were friendly and helpful

Cons:

Nothing

2026-07-03 via Nuitee
A
aik boon extended_group my
6
Ok
Cons:

The reception was awful. We arrived early n we were told no room is ready. So tgey told us to wait. And after 1.5 hours d rooms were ready but the Reception dudnt do anuthing about it. We expected her to get all d keys ready by then. Instead we hv to wait another 45 minutes for her to sort out d keys

2026-07-02 via Nuitee
C
Caymi extended_group my
7
Pros:

Overall the room is bright

Cons:

The blanket is smelly

2026-06-30 via Nuitee
A
AMIRAH HANNANI extended_group my
8
2026-06-29 via Nuitee
O
Ong Zi extended_group my
9
Pros:

Overall good

2026-06-27 via Nuitee
R
Rodrigo Angel couple es
7
2026-06-27 via Nuitee
A
Ainoriza extended_group my
9
We had a wonderful stay @ Ibis KB
Pros:

The staff were exceptionally friendly and welcoming from check-in until departure. They were also very accommodating by fulfilling our request for connecting rooms, which made our stay much more convenient. The room was comfortable, clean, and well-maintained. A nice touch was that guests can request a coffee machine, which was a great addition for coffee lovers.

Cons:

The only downside was the bathroom design. The toilet and shower have glass doors with an open-concept layout, which may not offer enough privacy, especially when sharing the room with family.

2026-06-25 via Nuitee
A
Ayie couple my
6
2026-06-25 via Nuitee
C
Chin family_with_children my
10
Pros:

Suggest hotel provide toothbrush and shampoo

2026-06-25 via Nuitee
D
Dephanie couple my
7
2026-06-22 via Nuitee
F
Fatin family_with_children my
10
2026-06-22 via Nuitee
A
Amira couple nl
8
Pros:

Lieve mensen. Makkelijk hotel voor korte stop

Cons:

Tapijt in de gang meurt

2026-06-22 via Nuitee
R
Rozita couple my
8
Nothing to complain about. Everything was excellent. The breakfast menu could be improved with more variety.
Pros:

Very satisfied with my stay at Ibis Styles Hotel Kota Bharu, Kelantan. The room was comfortable, clean, and well-maintained. The frontliner staff were exceptionally kind, friendly, and very helpful throughout our stay. The hotel also has a great location with easy access to nearby attractions, restaurants, and amenities. Highly recommended for anyone visiting Kota Bharu.

Cons:

Everything was great during our stay. The only suggestion for improvement would be to offer more variety in the breakfast menu. Other than that, the hotel exceeded our expectations.

2026-06-21 via Nuitee
S
Subramaniam solo_traveller my
8
All good
Pros:

A good place to stay
Close to town

2026-06-16 via Nuitee
S
Sze Ooi extended_group sg
8
Nice clean stay at IBIS Styles.
Pros:

Modern and clean.

Cons:

Some items at breakfast is not warm/hot.

2026-06-13 via Nuitee
S
Shareen extended_group my
8
2026-06-12 via Nuitee