Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Beautiful resort
Friendly staff
Great location
Cons:
Cleanliness issues in cabanas
Food not suitable for everyone

Categories

Cleanliness
8.2
Some mention of cleanliness issues with cabanas.
Service
9.2
Staff are consistently described as friendly and helpful.
Location
8.7
Good location with access to nearby attractions.
Room Quality
8.7
Rooms are described as nice and spacious.
Amenities
8.7
Facilities are highlighted as family-friendly and well-maintained.
Value for Money
8.7
Perceived good value based on service and amenities.
Food and Beverage
8.2
Mixed feedback on food, with some dishes too spicy.
Overall Experience
9.2
Overall, guests enjoyed their stay and expressed a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 11:40

Property Description

Luxurious Accommodation

Pullman Khao Lak Resort offers air-conditioned rooms with modern amenities including a flat-screen TV, minibar, and private balcony. Guests can enjoy a comfortable stay with 24-hour front desk service and free WiFi throughout the property.

Culinary Delights

Indulge in a variety of dining options at the resort's restaurant, serving Italian, Pizza, and Seafood cuisine. Special dietary requests can be accommodated, ensuring a delightful culinary experience for all guests.

Relaxation and Recreation

Unwind at the sauna, enjoy a game of table tennis, or explore the area with complimentary bike rentals. With an outdoor pool, fitness centre, and Sairung Waterfall nearby, there's no shortage of relaxation and activities at Pullman Khao Lak Resort.

Book your stay now at Pullman Khao Lak Resort for an unforgettable getaway experience!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

Cleanliness: 8.2
Service: 9.2
Location: 8.7
Room Quality: 8.7
Amenities: 8.7
Value for Money: 8.7
Food and Beverage: 8.2
Overall Experience: 9.2
R
ramis878 Family
10
Restaurant
Pros:

I had a great experience with the restaurant especially the service the girls: namthip, tee and aew were super nice and made me feel very welcome

2026-08-29 via Tripadvisor
9
912onanongs Couples
10
Anniversary trip
Pros:

I truly enjoyed my stay at Pullman Khao Lak Resort and would definitely come back again. Highly recommended ! The staff were very friendly . Thanks you Nan and Frame our bell man .

2026-08-29 via Tripadvisor
4
461kamalam Couples Phuket
10
Nice hotel with nice room.
Pros:

Nice hotel with a beautiful environment. Although we only stayed for one night, we had enough time to enjoy the pools, restaurants, and especially Rosalyn Spa, which was the highlight of our stay.

The lady at check-in was very welcoming, and the bellboy was friendly and helpful. Khun Kathy was always smiling and made us feel very welcome.

Most importantly, we really appreciated how quiet the room was and the excellent soundproofing. It made our stay very relaxing and comfortable.

We will definitely be back!
( Milky from room 7304)

2026-08-29 via Tripadvisor
_
_C3407ID Family Thailand
10
Wonderful family getaway
Pros:

We spent 2 days and 1 night at the hotel with our family and our two young children, and we had such a wonderful experience!
The staff provided excellent service and were very friendly and attentive throughout our stay. The hotel is spacious and very family-friendly, with plenty of room for children to play and enjoy themselves.
The Kids’ Club was a big hit with our little ones—they absolutely loved it! There is also a large swimming pool with a fun water slide, which kept the kids entertained for hours.
We also really enjoyed the restaurant right by the beach. Being able to have a meal while enjoying the beautiful seaside atmosphere was such a lovely experience.
Our room was very spacious and comfortable, and the hotel had everything we needed for a relaxing family getaway.
Overall, it was a wonderful 2-day, 1-night family trip. The kids had so much fun, and we parents were able to relax and enjoy quality time together. We would definitely recommend this hotel to families with young children! ❤️

2026-08-24 via Tripadvisor
S
sbirr8 Solo travel Singapore
10
Beautiful resort great value
Pros:

The entrance/lobby makes a welcoming first impression. Deluxe Garden room was spacious and comfortable although mattress a little too firm. The room had a bathtub which is rare to find in standard hotel rooms. Ask for corner room which had partial view of the ocean from good-size balcony.

Excellent value in the off-season - weather good but beach closed due to dangerous conditions. The location is a bit further away from main Khao Lak and there’s no shops or restaurants nearby. However, the food at the resort is reasonably priced.

One of the best resorts at Khao Lak.

2026-08-21 via Tripadvisor
S
Sarah couple jp
9
More than worth what we paid for.
Pros:

The pools were all amazing. Especially the villa pool x which was the biggest private pool I've ever seen.
The breakfast buffet was also wonderful with so many good quality options.

Cons:

Some things in the room were in disrepair. It didn't affect our enjoyment, but it did show that they needed to do some upkeep. For example the scale in the room didn't work, some planks on the back deck were warped with the corners lifted, and the bathtub leaked a bit from the bottom when it was filled too high.
However none of these things stopped us from enjoying the room to the fullest.

2026-08-19 via Nuitee
R
Rachel couple us
10
2026-08-19 via Nuitee
B
Bruce couple nz
8
Great relaxing holiday
Pros:

Facilities and staff fantastic

2026-08-18 via Nuitee
G
GlobeTrotting798328 Family Chiang Mai
10
A great break away from Phuket
Pros:

A great hotel with lots to do even in low season. The breakfast was full of choice and the quality was great. Our 3 year old had lots of fun in the various pools and water slides. A special mention to Khun Nan who took very good care of us from our electric buggy drop off to securing parking for our car - awesome service!

2026-08-16 via Tripadvisor
กนกพร couple th
10
Everything was great. The hotel is perfect for a relaxing getaway, the food was delicious, and there was a wide variety
Pros:

A truly peaceful getaway—quiet, relaxing, and exactly what I needed.” 🌿✨

Cons:

I would like to kindly suggest that all staff across every department maintain a warm smile and speak politely and pleasantly with every guest. This is only a suggestion, as overall, I really enjoyed everything about my stay.

For example, some of the security staff at the entrance and some members of the gardening team could be a little more welcoming and friendly toward guests.

Overall, I was very happy with my experience and truly enjoyed my stay. This is simply a suggestion that I hope can help make the guest experience even better. 😊

2026-08-16 via Nuitee
Q
Quest716330 Friends getaway
10
Good resort
Pros:

It was really great resort with excellent facility but being club Mahindra affiliation, we were expecting some good vegetarian meal options but it was not there.

2026-08-15 via Tripadvisor
S
Siraphop family_with_children th
4
ไม่ประทับใจ
Pros:

วิวโรงแรมสวย ห้องกว้าง

Cons:

การจัดห้องครอบครัวที่แยกห้องส้วมออกมาจากห้องนํ้า ทำให้ใช้งานลำบากมาก พนักงานทำความสะอาดมาทำช้า พนักงานห้องอาหารบอกเวลาเปิดให้บริการไม่ชัดเจน มีกลุ่มทัวร์มาลงทำให้ห้องอาหารเต็มและอาหารหมด ขาดการบริหารจัดการที่ดี พนักงานทอนเงินผิดพลาด พอถามเหมือนรู้ว่าทอนผิดแค่แรกทำให้สงสัยในเจตนาที่ไม่สุจริตอาจพยายามเอาเปรียบลูกค้า

2026-08-15 via Nuitee
A
Anne couple au
7
Good but wouldn’t come back
Pros:

Great location

Cons:

Staff and food in main restaurant

2026-08-14 via Nuitee
S
Sarannetraveling Solo travel
10
Pain relief
Pros:

Jee Ton was great. I woke up with beck pain,but after a 30 minute beck and shoulder massage the pain is all gone. Thank you!

2026-08-13 via Tripadvisor
T
trudy904 Couples
10
Great experience all staff were fantastic
Pros:

Had an amazing time all staff were amazing!! Pool bar staff were on the ball keeping up with the Aussies! loved the spa especially Jenny my facial was amazing and housekeeping made me a floral happy birthday on my bed and left me a cake great week

2026-08-13 via Tripadvisor
P
Pavel family_with_children th
10
2026-08-13 via Nuitee
Y
Yuval family_with_children il
1
סיום עגום מאוד לטיול
Pros:

סך הכל מלון יפה, מרווח

Cons:

נמלים בחדר שינה
דפקו לנו את האוטו בחניה של המלון, הצוות לא ממש טרח לעזור ופטר אותנו בזה שאף אחד לא דפק את הרכב והפנה אותנו למשטרה. .

2026-08-13 via Nuitee
P
Pavel family_with_children th
10
2026-08-13 via Nuitee
R
Rene solo_traveller nl
9
Pros:

The room and the pool

Cons:

Food quality didn't match pricing (buffet)

2026-08-12 via Nuitee
N
nickwA6390UM Family Greater Sydney, New South Wales
10
Fantastic seafront resort for family holiday
Pros:

Very warm hospitality service and smiles,location right on beach and you need to take taxi to main highway 3 kms for convenience store.
Tropical lush setting with noise of waves crashing onto beach relaxing.
Generally quite but can be rather loud around pool areas which you would expect.
The kids club is absolutely brilliant and activities for all age group with weekly program of events from 9am to 6pm.

Great value for money as our package included daily buffet breakfast with huge selections.

Most definitely for budget conscious travellers only $2000 bhat a night.

We had included 2 spa treatments and 2 cocktails .

Rooms were inpectably clean and spacious with lots of room including large open balcony 😀.
Daily services if required but we choose every 2 day to minimise carbon footprint

2026-08-10 via Tripadvisor