Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Beautiful resort
Friendly staff
Great location
Cons:
Cleanliness issues in cabanas
Food not suitable for everyone

Categories

Cleanliness
8.2
Some mention of cleanliness issues with cabanas.
Service
9.2
Staff are consistently described as friendly and helpful.
Location
8.7
Good location with access to nearby attractions.
Room Quality
8.7
Rooms are described as nice and spacious.
Amenities
8.7
Facilities are highlighted as family-friendly and well-maintained.
Value for Money
8.7
Perceived good value based on service and amenities.
Food and Beverage
8.2
Mixed feedback on food, with some dishes too spicy.
Overall Experience
9.2
Overall, guests enjoyed their stay and expressed a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 11:40

Property Description

Luxurious Accommodation

Pullman Khao Lak Resort offers air-conditioned rooms with modern amenities including a flat-screen TV, minibar, and private balcony. Guests can enjoy a comfortable stay with 24-hour front desk service and free WiFi throughout the property.

Culinary Delights

Indulge in a variety of dining options at the resort's restaurant, serving Italian, Pizza, and Seafood cuisine. Special dietary requests can be accommodated, ensuring a delightful culinary experience for all guests.

Relaxation and Recreation

Unwind at the sauna, enjoy a game of table tennis, or explore the area with complimentary bike rentals. With an outdoor pool, fitness centre, and Sairung Waterfall nearby, there's no shortage of relaxation and activities at Pullman Khao Lak Resort.

Book your stay now at Pullman Khao Lak Resort for an unforgettable getaway experience!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

Cleanliness: 8.2
Service: 9.2
Location: 8.7
Room Quality: 8.7
Amenities: 8.7
Value for Money: 8.7
Food and Beverage: 8.2
Overall Experience: 9.2
G
godjil Friends getaway Munich, Upper Bavaria, Bavaria
10
⭐ Exceptional Hospitality at Pullman Khao Lak Resort
Pros:

From the moment we arrived at Pullman Khao Lak Resort, we knew we were in for a memorable stay. The resort perfectly blends contemporary luxury with the natural beauty of Khao Lak, offering a peaceful beachfront setting, spacious accommodations, and beautifully maintained facilities.

What truly made our experience exceptional was the outstanding hospitality. A heartfelt thank you to Honey at Reception, who welcomed us with such genuine warmth and professionalism. She made our arrival effortless, provided excellent recommendations, and ensured every detail of our stay was taken care of. Her friendly personality and attentive service left a lasting impression and made us feel truly valued as guests.

The entire team consistently delivered warm, personalized service, creating an atmosphere that felt both luxurious and welcoming. From the stunning pool areas and pristine beach to the delicious dining experiences, every moment exceeded our expectations.

Pullman Khao Lak Resort is the perfect destination for anyone seeking a relaxing beachfront escape with five-star hospitality. We look forward to returning in the future and would highly recommend this beautiful resort to anyone visiting Khao Lak.

2026-08-06 via Tripadvisor
M
Mohamed extended_group bh
1
Very bad
Pros:

View and swimming pool

Cons:

Hi

Thanks for your massage , but I need to say something about the stay actually :

1- it’s too far from Phuket city , far from attractions , far from everything as the hotel didn’t provide any transportation from airport or to take us to attractions in reasonable price , always I have to pay for expensive transportation going to Phuket and back again .. I spent a lot of money in this .. hotel not helping at all to provide shuttle for that ..

2- once I get the hotel , and after I got tired cause of long journey from airport , they ask me pay 5000 bat as deposit as we need cash money to spend for food and transportation..

3- hotel don’t care that you pay a lot of money for rooms and staying , they don’t care about you are tired cause of this …

4- if the hotel don’t change the way how to deal with customers, this is not good for the hotel and it’s ruppitation .

5- no activities inside the hotel also , as it’s far from attraction , the hotel need to provide some activities ..


I will not recommend this hotel if it’s continue with this same system at all , we have paid a lot for staying .

Thanks

2026-08-06 via Nuitee
A
AlannahQ1 Friends getaway
10
A must visit
Pros:

Loved everything about my stay at this resort, the hospitality and service was wonderful. Special mentioned to Jee Sunny, Jee Natty and Jenny at the spa 😊

2026-08-04 via Tripadvisor
L
Leebee556 Couples Adelaide, Greater Adelaide, South Australia
10
Relaxing Massage
Pros:

Fabulous 1 hour massages with Jee Five, Jee Runya and excellent service from Jee Natty on reception at the Roslyn Spa. Thank you all.

2026-08-04 via Tripadvisor
N
nerissam698 Solo travel
10
Thai Massage
Pros:

I had an incredible experience and highly recommend this place. The session began with a deeply relaxing Thai massage by Jee Sunny, who has amazing technique and perfectly relieved all my tension. Afterward, I was warmly welcomed by Jee Natty with a comforting cup of ginger herbal tea, which was the perfect ending to a peaceful session. The hospitality and service here are truly exceptional

2026-08-03 via Tripadvisor
A
asmeew Couples
10
First time for me at Pullman Khao lak
Pros:

Shout out to Nun (Bellman), Honey and Kathy at Front desk! They are so much hospitality and they are very friendly. Nun helps me a lot to find my motorbike parking and take me to show all facilities. The front desk they put me to the room with bathtub near by the beach and very smooth check in. They are warm welcome and it’s make me very relax. By the way the room quite old and need to clean up more. But overall for my stay that so fantastic!

2026-08-03 via Tripadvisor
3
363lamj Friends getaway
10
Thai boxing class - instructor Arm
Pros:

Went for thai boxing class, the instructor arm was good and friendly

2026-08-03 via Tripadvisor
M
M6246JSbelindam Family Australia
10
We had the Thai Massage so relaxing and the staff we fantastic Jee Kitty Jee Sunny And Jee Natty we will be back
Pros:

Pullman Khao Lak resort Beautiful

2026-08-03 via Tripadvisor
P
PisutS5 Friends getaway Bangkok
10
Beyond Expectations – Highly Recommended
Pros:

I had a wonderful stay at Pullman Khao Lak Resort. The room was spacious, beautifully designed, and fully equipped with everything needed for a comfortable vacation.

What impressed me the most was the staff. Everyone was genuinely warm, welcoming, and always willing to go the extra mile to ensure guests had a great experience. (Can't recognize their name but check in on 31Jul at Front deck about 11:30-13:00 approximately) Their excellent service made us feel truly valued throughout our stay.

The breakfast was outstanding, with a wide variety of delicious choices to suit every taste. We also loved the drinks at both the Pool Bar and Beach Bar. The cocktails and beverages were excellent, and the staff were friendly and approachable, creating a relaxed atmosphere without making guests feel uncomfortable.

The resort itself has a bright, open, and relaxing ambiance. One of the highlights is the long swimming pool that stretches across the different accommodation buildings, making it incredibly convenient to access the pool from almost anywhere in the resort.

Overall, Pullman Khao Lak exceeded our expectations in every way. From the excellent facilities and delicious food to the exceptional service, it was a memorable stay. I would definitely recommend this resort and look forward to coming back again.

2026-08-02 via Tripadvisor
G
giorgiamori87 Family Brisbane, Brisbane Region, Queensland
10
Friendly, relaxing and enjoyable atmosphere
Pros:

I had 3 different treatments with Runya, and I would highly recommend. The Indian head massage was particularly relaxing. I will be back there definitely.

2026-08-02 via Tripadvisor
A
anaisv216 Family Mouscron, Hainaut Province, Wallonia
10
Very good spa and hôtel
Pros:

Superbe séjours en famille, massage au spa de 1h30 fabuleux. Five, Ton and Kitty (spa) were amazing and very kind. I recommend !! love it. Rooms are very clean and spacious. Big swimming pool and cocktail are délicious. The beach is at 200m of the hôtel.

2026-08-01 via Tripadvisor
A
ashleycJ9150SY Couples
10
Best Massage Ever
Pros:

We just had a Couples Retreat package from Rosalyn Spa - it was amazing. Five’s service was great from booking the package, right through to the end of our service. And our masseuses, Ton and Jenny, delivered such an exceptional experience. Ton has hands of magic!

2026-07-31 via Tripadvisor
K
kanomchar Solo travel
10
Amazing hair spa with Jee Natty
Pros:

Having a wonderful hair spa and treatment with Jee Natty. The whole experience was so relaxing, and my hair feels so soft and refreshed! Thank you for taking such good care of me.

2026-07-30 via Tripadvisor
8
868francest Couples
10
Worth the experience
Pros:

Good massage from Ton especially the back and legs
The receptionist Five is good in explanation and service

2026-07-30 via Tripadvisor
L
lilac560 Solo travel
10
Beautiful Spa
Pros:

I had Jee Ton as a masseuse who was lovely! The spa is beautiful and very relaxing and the massage was perfect. My shoulders have genuinely changed shape after that!! Thank you so much to all the wonderful staff here!

2026-07-30 via Tripadvisor
N
nalinnipan2026 Friends getaway Bangkok
10
Wonderful experience at Rosalyn spa
Pros:

The service was great and impressive. All of the staff at Rosalyn spa were very kind and helpful, especially the receptionist Aoey, also therapists Natty and Sunny. They provided amazing services. Love this place !

2026-07-29 via Tripadvisor
G
GrandTour43014695539 Couples
10
Very relaxing
Pros:

Ton and Son yi gave us a 60 min massage. Came out feeling very relaxed.

2026-07-25 via Tripadvisor
P
PATRICK solo_traveller fr
9
Très bel hôtel avec des prix très bas hors saison !
Pros:

Très belle chambre, grande, petit déjeuner, excellent et très varié, possibilité de charger votre véhicule, personnel au top.

Cons:

La carte du room service pour dîner avant 22h30 est très limitée et il n’y a pas de dessert

2026-07-25 via Nuitee
S
Suzyzoli Couples Gold Coast, Queensland
10
Beautiful, relaxing holiday
Pros:

We had a beautiful holiday in this beautiful resort.
Great food, friendly staff, fantastic massages ( thank you Tom and Sunny ).

2026-07-24 via Tripadvisor
4
462thembim Solo travel
10
Amazing experience
Pros:

The location was great.
I felt very relaxed in a calm atmosphere
Beautiful and very clean rooms with a lot of space
The experience was worth it. Great value for money
Very friendly staff and always ready to help
Beautiful fragrance all around and clean
Kitty gave me an exceptional experience, was very patient and tendered to all my needs

2026-07-23 via Tripadvisor