Courtyard by Marriott Jekyll Island

My wife and I loved the layout of the hotel. The beach access was awesome. The restaurant food was great and we loved the live music that was there that night.

We were on the opposite side of the breakfast area.

We LOVE the location and the kindness of the staff. Your hotel is the best on Jekyll and never disappoints in terms of location. Your staff really does seem to be concerned about the comfort and happiness of their guests.

First time on Jeykll Island and the Marriott Courtyard. Loved the island and the hotel was wonderful. Great location, beach not crowded nor was the pool area. Very clean, staff was extremely friendly and helpful. We will definitely recommend and plan on returning very soon. The island is beautiful with lush trees, landscaping and of course beautiful beaches. Restaurants easy to find, excellent and moderately priced. We're less than 2 hours away so this will be our new go to place for a get-away.

Meals were all very good, location fabulous. No step ramp to the beach is a big plus for us.

Proximity to beach. Staff was very friendly and customer service oriented.

The view

Chose Marriott because they accept dogs but always pleased with stay!

location

I liked the location.

My husband and I arrived in Jekyll Friday and was warmly greeted by Aarya Trivedi. After checking us in, I was found out from one of our friends that I could have requested a balcony room, which ours was not. I called downstairs and Aarya answered the phone. I explained to him that I would like to request a balcony room. I failed to request ocean front because I didn’t realize balconies were on both sides of the hotel. He promptly got to work and quickly found us one. When I realized it wasn’t oceanfront I called again and he changed us to an oceanfront. Honestly I have never done anything like this ever. I was embarrassed by this point but he was so kind and accommodating. He even had to send someone upstairs to get some clothes we had left hanging in another room. To say he went over the top to make sure we were happy is an under statement. I offered to buy Aarya a meal for the next day and he responded, “thank you but if you want to do something, write a review for the Marriot. Not once did he ask me to write one for himself but I knew that was exactly what I would do. Thank you, Marriot and especially Aarya for making this “older couple” feel special.

We have been coming every other week since July and have absolutely loved our stay every time! our first visit we left one of husbands good shirts in the closet and when we went back for our second stay I mentioned it to the staff and Kaley went above and beyond and went straight to the back and got it! Troy is amazing with booking our stays, we get the best room Everytime! and Aarya the front office manager, He is phenomenal! My husband loves to chat with Aarya everytime he sees him, and If you can't find any pineapple juice on the island, he is the man to go to😂🥰 We love the staff!!
Also...The rooms are very clean and the beds are so comfy. Everything from the pool, live music, the bar to the beach we absolutely love it!! You will not be disappointed at all!

Disappointed. I have stayed at various courtyards and few times i have been disappointed. after my first night, i was told they do not clean rooms each day. where is that in the fine print. i want clean, i am paying for it. hallways big floor stains, i asked cleaning people, "we do not vacuum each day. nor do they vacuum each room when they clean. the location is somewhat removed from more visited areas of the island. what atmosphere, nothing to draw you indoors, of course you are not there to be indoors. What the devil is a destination fee? Hidden charges! Restaurant food is bar food, but it was tasty and a nice bar. No complimentary breakfast, the Starbucks has limited coffees. I was told more than once, that did not come on the truck? What truck? cheap bicycles to ride, i looked at the other hotels. There is nothing they can do about the Marsh smell in the water, it truly smells like poop. It cannot be removed and you will shower in that water each day. i would not drink from the tap. get ready for a 10.00 toll each time you enter the island. if you are a hot natured person, you cannot set the temp below 68. I just feel for the price i was let down. I wonder if this is a corporate hotel or it is licensed to another? more like a motel than a hotel.

The location is beautiful. I liked the access to the bicycles.

Proximity to amenities