Sutton Staithe Hotel

Hotels
8.2 (1127 reviews)
Staithe Road , Sutton , gb

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Restaurant
Heating
Family rooms
Garden
Pets allowed
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Comfortable rooms
Cons:
Some areas are run down
WiFi connection issues

Categories

Cleanliness
7.41
Some areas are a little bit run down but nothing that affected the enjoyment of our stay.
Service
8.88
Staff were very friendly and attentive without being intrusive.
Location
8.92
The location is lovely and ideal for visiting family.
Room Quality
7.87
The room was lovely and comfortable with a big bed.
Amenities
7.9
Basic amenities are provided, but some improvement is needed.
Value for Money
8.36
Great value for money, especially considering the friendly atmosphere.
Food and Beverage
7.91
Breakfast was tasty with good portions, although some items were dry.
Overall Experience
8.38
Generally a lovely stay with friendly staff and good location.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-16 23:25

Property Description

Charming Riverside Retreat

Nestled in Sutton, just a stone's throw away from popular attractions like Blickling Hall and Norwich Cathedral, Sutton Staithe Hotel is a picturesque riverside escape. With a lush garden, complimentary parking, an on-site restaurant, and a cozy bar, this hotel offers the perfect blend of convenience and relaxation.

Comfortable Accommodation

Each room at Sutton Staithe Hotel is thoughtfully equipped with modern amenities including a desk, flat-screen TV, and a private bathroom. Guests can unwind in comfort with the provided bed linen, towels, wardrobe, and kettle for that perfect cup of tea.

Leisure and Recreation

Guests can soak up the sun on the hotel's inviting terrace or enjoy a friendly game of darts. For those looking to explore, popular landmarks and transportation hubs like Norwich Railway Station and Norwich International Airport are within easy reach.

Book your stay at Sutton Staithe Hotel for a tranquil riverside getaway!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.2
Based on 1127 reviews
Cleanliness: 7.41
Service: 8.88
Location: 8.92
Room Quality: 7.87
Amenities: 7.9
Value for Money: 8.36
Food and Beverage: 7.91
Overall Experience: 8.38
A
Abi Reynolds solo_traveller gb
1
2026-08-27 via Nuitee
M
Marie couple gb
7
Lovely hotel and good breakfast
Pros:

Spacious light room, large bathroom, great view of river.

Cons:

Dinner reservation was a let down, table wasn’t laid, food took an hour to arrive.

2026-08-26 via Nuitee
F
Faulkner couple gb
5
Would return but not in that room,some staff are trying to make it work but some not so
Pros:

Good location and evening food was good

Cons:

Staff not sure what’s going on with breakfast and listening to customers,room was very noisy with extractor fan from kitchen I think and decor was poor

2026-08-26 via Nuitee
R
Robert couple gb
8
Okay, wouldn’t stay again.
Pros:

Close proximity to where we needed to be in the morning.

Cons:

Couldn’t get food. Service wasn’t great at the bar. Under staffed.

2026-08-24 via Nuitee
A
Angela couple gb
7
Well located stay for the Broads
Pros:

Location was good.
Shower was good.

Cons:

Basic room, only two hangers, one bedside lamp not working, no drinking water, room not made up unless you requested this. I would say this is a pub with rooms rather than a hotel.

2026-08-23 via Nuitee
L
Lee extended_group gb
8
Good value for money, stunning location, great food and friendly staff
Pros:

As always the staff are friendly, you get what you pay for and the food was great.

Cons:

Just needs a little sprucing up

2026-08-23 via Nuitee
A
Ann extended_group gb
6
2026-08-22 via Nuitee
J
Jade solo_traveller gb
10
Great stay and staff
Pros:

Very friendly and helpful staff. They were very accommodating and the breakfast was delicious.

Cons:

We had no issues and had a very pleasant stay.

2026-08-21 via Nuitee
N
Neil couple gb
9
Impressed
Pros:

Much better standard and location than expected.
Breakfast excellent value for money.

Cons:

Staff hard to find. No answer when called a few times before arrival and have to wander around to actually find someone (that said, staff very friendly and accommodating when found).

Stairs are very steep. Had one guest that needs assistance and struggles with stairs. A way to get up stairs (aware of alternate option of cabins) would make this excellent

2026-08-20 via Nuitee
N
Neil couple gb
8
2026-08-20 via Nuitee
A
Alison solo_traveller gb
9
2026-08-19 via Nuitee
S
Sarah solo_traveller gb
7
It's what you expect for the price.
Pros:

Pretty hotel/pub. Nice location. Room adequate. Shower very good. Comfortable bed. Dog freindly. Late check out. Parking. Good touring base. Hairdryer provided.

Cons:

Avoid the scampi in a basket, awful. Short staffed, woman behind bar grumpy/ Younger staff very pleasant. Sunday food service not long enough. Bathroom could have been a bit cleaner. Drawers in room cheap and nasty.

2026-08-17 via Nuitee
W
William couple gb
8
2026-08-15 via Nuitee
J
Judd couple gb
10
Great staff great location good food
Pros:

Great location very friendly staff good food
Josh our waiter for evening meal and breakfast was the best

2026-08-15 via Nuitee
J
Justyna couple gb
6
Had its ups and downs
Pros:

Some of the staff were super helpful (especially those working the bar).
Room was very clean.
Temperature inside was fine despite the heat outside.
Water pressure and temperature was fine.

Cons:

Breakfast was not available at the previously agreed time twice. Once we had to miss it because we had plans.
WiFi in the room was so weak that it was basically non-existent.
Food choice was getting worse each day - missing ingredients. One day we had to wait for the updated menu to be printed out.

2026-08-14 via Nuitee
N
Nigel couple gb
8
Very good. Would recommend to all.
2026-08-14 via Nuitee
B
Bernadette solo_traveller gb
7
The hotel staff were very friendly and helpful but the hotel seems in desperate need of updating and renovation. Other g
Pros:

The staff were very helpful. The lady who booked me in on Sunday evening was very kind, as I arrived with a severe migraine and fetched me a large glass of iced water to take to my room. The lady who was serving at breakfast was very helpful and friendly.

Cons:

A faulty fire alarm that started bleeping at 3.00am. Luckily one of the other guests was able to dismantle it so we could all go back to sleep as there were no staff to be found. My room had several items that didn’t work. The roller blind didn’t work and had to be unrolled and rolled up by hand. The bedside light didn’t work and the bedside socket didn’t seem to have any electricity. The coat hooks on the back of the room entrance door were broken. The en-suite was very basic, no shelves to put toiletries bag or anything to place a toothbrush in, no shelf in the shower and there was mould around the base of the shower. The room was very hot with no fan facilities which should have been a consideration given the exceptional hot weather we are having presently in the U.K., especially in the South East. Guests had to wait for over half an hour outside the locked door to attend breakfast, which we had booked for 8.00am but weren’t allowed in until 8.30am. Guests were told that there was a mix up and staff didn’t turn up for the morning shift.

2026-08-14 via Nuitee
S
Sean family_with_children gb
8
2026-08-14 via Nuitee
C
claire solo_traveller gb
7
2026-08-13 via Nuitee
J
Joanna extended_group gb
8
Great value for money and lovely location.
Pros:

After reading some negative reviews we were concerned about our booking, but nothing to worry about, hotel was clean, rooms were large and staff were lovely and went over and beyond to make our stay memorable. We would definitely stay again.

Cons:

N/A

2026-08-12 via Nuitee