Wesley Hotel

Hotels
7.6 (413 reviews)
33 Jalan Juru Sentral Juru Sentral , Bukit Mertajam , MY

Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Location
Good shower pressure
Breakfast options
Cons:
Cleanliness issues
Rude service at times
Small room size

Categories

Cleanliness
6.6
Guests noted issues with cleanliness, including room odors and lack of proper maintenance.
Service
7.6
Service quality varied; some guests experienced unfriendly staff while others praised service.
Location
8.6
Multiple reviews highlighted the good location as a positive aspect.
Room Quality
7.1
Rooms were described as small with some cleanliness issues and lack of ventilation.
Amenities
8.1
Amenities were generally satisfactory, with high shower pressure and decent breakfast options.
Value for Money
7.1
Low cost of stay noted, but concerns about overall value for the room size and condition.
Food and Beverage
8.1
Breakfast received positive mentions regarding choices and quality.
Overall Experience
7.6
Overall experience mixed with several ups and downs but some highlighted satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 06:18

Property Description

Convenient Location
Enjoyable Amenities
Stunning Views

To experience comfort and convenience in Bukit Mertajam, book your stay at Wesley Hotel now.

Important information:

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:30 PM

Location

Guest Reviews

7.6
Based on 413 reviews
Cleanliness: 6.6
Service: 7.6
Location: 8.6
Room Quality: 7.1
Amenities: 8.1
Value for Money: 7.1
Food and Beverage: 8.1
Overall Experience: 7.6
T
Tien-Hou • solo_traveller • us
10
2026-09-19 • via Nuitee
Q
Qina • family_with_children • my
9
Will come again for my next meeting in Penang.
Pros:

I love that the rooms are estethically pleasing and the facilities are working properly. I feel like the hotel is oku and old person friendly because they have lift and the shower also have a seat fixed to the wall which i believe allow oku or older person to take a shower comfortably. The breakfast set is also priced reasonably and tasty.

Cons:

Location wise can make it difficult to get parking. I could only move my car to a proper parking space after all the shops nearby close.

2026-09-18 • via Nuitee
K
Kok Wah • solo_traveller • my
8
Pros:

Hotel room is clean

Cons:

Limited carpark

2026-08-31 • via Nuitee
T
Thiam Kwee • solo_traveller • sg
10
2026-08-28 • via Nuitee
黄 • solo_traveller • my
7
2026-08-08 • via Nuitee
N
Norfareha • solo_traveller • my
8
2026-08-06 • via Nuitee
S
Sherly • family_with_children • my
6
Pros:

Good conditioned

Cons:

Many things needs to maintance/repair seems like bathroom pipe, dryer,kettle and etcs...

2026-06-29 • via Nuitee
L
Logeswaran • solo_traveller • my
8
2026-06-02 • via Nuitee
C
Charlie • family_with_children • my
8
good
Pros:

Good location

Cons:

Room with window

2026-05-26 • via Nuitee
P
P Dinesh Kumar • solo_traveller • my
7
will definitely stay here in future if in BM
Pros:

good clean room with functional bathroom

Cons:

staff could have been friendlier

2026-05-13 • via Nuitee
M
Mae • family_with_children • sg
8
Pros:

Location is the key. Easy access to breakfast, great ambience.

2026-05-10 • via Nuitee
S
Shirly • solo_traveller • my
10
2026-04-03 • via Nuitee
Y
Yan • family_with_children • my
1
2026-04-01 • via Nuitee
C
Chun Hou • couple • my
7
2026-02-24 • via Nuitee
J
Jing Xuan • solo_traveller • my
10
Pros:

The room is great!

Cons:

There’s no solid door for the toilet. The visitor should consider before booking.

2026-02-22 • via Nuitee
I
Ian • couple • ca
8
Great location, below average value for a room with no window.
Pros:

Great location, clean facilities and service request was promptly attended to.

Cons:

Room was small and had no window. It was not mentioned during the booking process that room had no window.

2026-01-28 • via Nuitee
P
Peter • couple • my
9
2026-01-25 • via Nuitee
A
Ainaa • couple • my
10
2026-01-19 • via Nuitee
P
Panida • couple • th
10
พนักงานบริการดี
Pros:

ใกล้ที่พักมีอาหารเยอะแยะมากมายที่ไอคอนซิตี้ และมีฟู้ดคอร์ดขาย หาของกินไม่ยาก แต่อยู่ห่างจากปีนังไอซ์แลนด์นิดหน่อย นั่งแท็กซี่ไปได้

2026-01-16 • via Nuitee
R
Reiinna • solo_traveller • my
8
2026-01-13 • via Nuitee