Wesley Hotel

Hotels
7.6 (401 reviews)
33 Jalan Juru Sentral Juru Sentral , Bukit Mertajam , my

Children allowed

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
Luggage storage
Facilities for disabled guests
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Location
Good shower pressure
Breakfast options
Cons:
Cleanliness issues
Rude service at times
Small room size

Categories

Cleanliness
6.6
Guests noted issues with cleanliness, including room odors and lack of proper maintenance.
Service
7.6
Service quality varied; some guests experienced unfriendly staff while others praised service.
Location
8.6
Multiple reviews highlighted the good location as a positive aspect.
Room Quality
7.1
Rooms were described as small with some cleanliness issues and lack of ventilation.
Amenities
8.1
Amenities were generally satisfactory, with high shower pressure and decent breakfast options.
Value for Money
7.1
Low cost of stay noted, but concerns about overall value for the room size and condition.
Food and Beverage
8.1
Breakfast received positive mentions regarding choices and quality.
Overall Experience
7.6
Overall experience mixed with several ups and downs but some highlighted satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 06:18

Property Description

Convenient Location
Enjoyable Amenities
Stunning Views

To experience comfort and convenience in Bukit Mertajam, book your stay at Wesley Hotel now.

Important information:

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:30 PM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

7.6
Based on 401 reviews
Cleanliness: 6.6
Service: 7.6
Location: 8.6
Room Quality: 7.1
Amenities: 8.1
Value for Money: 7.1
Food and Beverage: 8.1
Overall Experience: 7.6
I
Ian couple ca
8
Great location, below average value for a room with no window.
Pros:

Great location, clean facilities and service request was promptly attended to.

Cons:

Room was small and had no window. It was not mentioned during the booking process that room had no window.

2026-01-28 via Nuitee
P
Peter couple my
9
2026-01-25 via Nuitee
A
Ainaa couple my
10
2026-01-19 via Nuitee
P
Panida couple th
10
พนักงานบริการดี
Pros:

ใกล้ที่พักมีอาหารเยอะแยะมากมายที่ไอคอนซิตี้ และมีฟู้ดคอร์ดขาย หาของกินไม่ยาก แต่อยู่ห่างจากปีนังไอซ์แลนด์นิดหน่อย นั่งแท็กซี่ไปได้

2026-01-16 via Nuitee
R
Reiinna solo_traveller my
8
2026-01-13 via Nuitee
D
D'Oliveiro couple my
9
Pros:

Pretty, clean, friendly staff, nice location near food and highway.

Cons:

A bit small with no windows in my room. But acceptable for 1 night stay/if you don't stay in your room much.

2026-01-11 via Nuitee
L
Louis Kok couple my
8
2026-01-08 via Nuitee
J
Junji couple jp
8
2026-01-03 via Nuitee
J
John solo_traveller my
8
2026-01-01 via Nuitee
J
John couple my
8
2026-01-01 via Nuitee
S
Seet couple my
10
Pros:

Cost is low but condition is good.

Room very clean and new, important is not smelly, many hotel with this price is old condition and smelly.

Reception wearing formal and professional.

Shower pressure is high, all room facility is well.

Booking room with breakfast is cheaper than you eat at outside. Breakfast have 6 sets of choices and environment is nice.

Cons:

Low cost worth of price, shower area and toilet very clean.

2025-12-30 via Nuitee
H
han couple cn
3
Cons:

隔音效果巨差 无法提供invoice

2025-12-30 via Nuitee
G
Goh extended_group my
8
2025-12-21 via Nuitee
Y
Yi solo_traveller cn
6
Cons:

长期住宿的话优惠不大

2025-12-17 via Nuitee
S
See Boon couple my
9
2025-12-14 via Nuitee
J
J'ky couple my
7
2025-12-11 via Nuitee
N
Nursyakirin couple my
7
Pros:

the deco and location

Cons:

the room is small

2025-12-08 via Nuitee
A
Allan solo_traveller my
7
Pros:

Location wise is good.

Cons:

Room has humid smell due to lack of ventilation (without window)

2025-12-04 via Nuitee
N
Norsyahadah couple my
5
Bad
Pros:

The bed is comfortable

Cons:

I booked for deluxe king with breakfast included but only 1 provided breakfast and my husband have to pay for himself. Im so frustrated!

2025-11-25 via Nuitee
L
LIM couple my
7
2025-11-24 via Nuitee