WaterWalk Extended Stay by Wyndham Charlotte - Arrowood

Hotels
7.1 (776 reviews)
1525 West Arrowood Road , Charlotte , us

Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Family rooms
Pets allowed
BBQ facilities
Shared lounge/TV area
Front desk (limited hours)
Free wired internet
See all facilities

Review Highlights

Pros:
Great location
Good amenities
Cons:
Poor cleanliness
Rude service

Categories

Cleanliness
5.34
There were reports of unclean rooms, including bugs and dirty furniture.
Service
6.81
Service varied; some staff were helpful, but there were mentions of rudeness.
Location
8.35
Property was conveniently located near attractions.
Room Quality
6.3
Room quality was reported as inconsistent and had various issues.
Amenities
8.83
Amenities like the coffee bar and fire pits received positive feedback.
Value for Money
6.29
Guests felt the price did not match the quality of service and cleanliness.
Food and Beverage
7.34
Breakfast was not tried, so sentiment is neutral; no complaints mentioned.
Overall Experience
7.52
Mixed reviews overall; some guests had enjoyable parts but many had significant issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 18:21

Property Description

Modern Accommodations
Waterwalk Charlotte Arrowood offers stylish and modern accommodations equipped with all the essentials for a comfortable stay, including a kitchen, flat-screen TV, and private bathroom.

Convenient Amenities
Guests can enjoy a range of convenient amenities such as a fitness center, free WiFi, and free private parking, making their stay hassle-free and enjoyable.

Great Location
Located just a short distance from popular attractions like Carowinds Amusement Park and Billy Graham Library, Waterwalk Charlotte Arrowood is the perfect choice for travelers looking to explore Charlotte. Book your stay now and experience the best of Charlotte!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed. Charges may be applicable.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 13 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

7.1
Based on 776 reviews
Cleanliness: 5.34
Service: 6.81
Location: 8.35
Room Quality: 6.3
Amenities: 8.83
Value for Money: 6.29
Food and Beverage: 7.34
Overall Experience: 7.52
G
Gavin family_with_children us
10
2026-02-08 via Nuitee
L
Lynette extended_group us
10
It good
Pros:

It was really nice

Cons:

I love everything

2026-01-26 via Nuitee
E
ESCOBAR couple us
1
Get your grip together!!!
Pros:

dirty

Cons:

extreemly dirty, seemed unsafe

2026-01-23 via Nuitee
D
Darrell couple us
1
The worst hotel experience I’ve had. Will not be using this again
Pros:

Nothing. This place should be taken off this platform.

Cons:

I did not like everything. The customer service, the management, the rooms, the facilities were all terrible.

2026-01-21 via Nuitee
A
Avery couple us
1
2026-01-19 via Nuitee
E
Erin solo_traveller us
5
2026-01-19 via Nuitee
A
Annette couple us
2
Basic Affordable Stay - Inspect Your Unit Immediately for Prior Damages!
Pros:

Bedroom separate from living area. Washer and dryer present.

Cons:

Rude General Manager, Kat Moore. Leaking washer, television in living room did not work, and not shampoo/conditioner rack in shower. The apartment was worn-out with stains on furniture.

2026-01-19 via Nuitee
T
Tretavius couple us
8
2026-01-19 via Nuitee
M
Michael family_with_children us
8
2026-01-09 via Nuitee
J
Jordan couple us
5
2026-01-05 via Nuitee
C
CB Travelin family_with_children us
8
2026-01-02 via Nuitee
J
Joshua solo_traveller us
8
2025-12-30 via Nuitee
L
Lucille family_with_children us
5
2025-12-27 via Nuitee
T
Timothy couple us
10
Honestly a great option with a great staff and that’s all I could ever want!
Pros:

Have not tried the breakfast, but the staff is why I keep staying there and will always come to them when needing to book a place to stay in Charlotte. All of u guys need a raise! I really appreciate what u each have done for us and the manner in which u do it in! 10 stars!!!

Cons:

The price could be a little cheaper but I honestly can’t complain about that!

2025-12-27 via Nuitee
M
Montana couple us
10
Quick,easy and convient
Pros:

A lot!

Cons:

No dislikes

2025-12-22 via Nuitee
M
Mccoy family_with_children us
1
2025-12-19 via Nuitee
B
Brittany extended_group us
5
Cons:

To many stick bugs , furniture looks like it needs to be replaced

2025-12-15 via Nuitee
M
Marlarrie family_with_children us
5
Employees at this property need to more diligent with maintaining the integrity of this establishment.
Pros:

The property was close to all the attractions we visited.

Cons:

I did not like that our family’s room was not ready upon arrival. We had to switch rooms. There was no heat in the room, so a maintenance man came in and fixed the issue, which was short-lived because the same issue arose again and my family and I had to move to another room.

2025-12-08 via Nuitee
F
Freeman couple us
10
Pros:

Everything was very nice I really love the freaking coffee bar, the fire pits oh dont let me forget, the fireplace with the 2 propane grills. Freaking Awesome! The room was absolutely Everything and so much more.I Recommend 10/10 The staff is amazing as well.

2025-12-04 via Nuitee
L
Latoya couple us
3
The General Manager was complete rude to me and not very understanding to customers needs at all
Pros:

I liked that the property has a full kitchen, multiple bedrooms and bathrooms

Cons:

The staff was rude… the rooms weren’t that clean especially the dining room chairs and the living room sofa was filthy. The floors still had food on them there was a broom at the front desk but no mop to use in the facility so our floors was sticky

2025-12-01 via Nuitee