WaterWalk Extended Stay by Wyndham Charlotte - Arrowood

Hotels
7.1 (829 reviews)
1525 West Arrowood Road , Charlotte , us
+1 980-249-3986

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Heating
See all facilities

Review Highlights

Pros:
Great location
Good amenities
Cons:
Poor cleanliness
Rude service

Categories

Cleanliness
5.34
There were reports of unclean rooms, including bugs and dirty furniture.
Service
6.81
Service varied; some staff were helpful, but there were mentions of rudeness.
Location
8.35
Property was conveniently located near attractions.
Room Quality
6.3
Room quality was reported as inconsistent and had various issues.
Amenities
8.83
Amenities like the coffee bar and fire pits received positive feedback.
Value for Money
6.29
Guests felt the price did not match the quality of service and cleanliness.
Food and Beverage
7.34
Breakfast was not tried, so sentiment is neutral; no complaints mentioned.
Overall Experience
7.52
Mixed reviews overall; some guests had enjoyable parts but many had significant issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 18:21

Property Description

Modern Accommodations
Waterwalk Charlotte Arrowood offers stylish and modern accommodations equipped with all the essentials for a comfortable stay, including a kitchen, flat-screen TV, and private bathroom.

Convenient Amenities
Guests can enjoy a range of convenient amenities such as a fitness center, free WiFi, and free private parking, making their stay hassle-free and enjoyable.

Great Location
Located just a short distance from popular attractions like Carowinds Amusement Park and Billy Graham Library, Waterwalk Charlotte Arrowood is the perfect choice for travelers looking to explore Charlotte. Book your stay now and experience the best of Charlotte!

Important information:

If guest is within 50 miles of the hotel they won't be allowed to book with us. Or with a charlotte address.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

7.1
Based on 829 reviews
Cleanliness: 5.34
Service: 6.81
Location: 8.35
Room Quality: 6.3
Amenities: 8.83
Value for Money: 6.29
Food and Beverage: 7.34
Overall Experience: 7.52
S
Shayetta • solo_traveller • us
1
Pros:

Reservation got canceled was not informed

Cons:

Reservation got canceled was not informed on cancelation

2026-08-28 • via Nuitee
K
Knight • family_with_children • us
1
A living nightmare.
Pros:

The master bathroom toilet was stopped up with residual and dirty water. It took us until about midnight to unstop the toilet ourselves after purchasing materials. The front desk informed us that maintenance was on vacation and there wasn't anyone available to assist us. The plunger they gave us looked like it came from Dollar Tree. The next morning, the microwave did not work. Maintenance showed up to fix the toilet that we had already fixed, and we were told we were on vacation and would not return until Monday. The microwave they replaced was worse than the one they replaced, and it was scorched inside and did not work. Maintenance said that they would return but never did.

Cons:

The coffee was good (I am an average coffee drinker), and the decor of the lobby was very nice and presentable.

2026-08-27 • via Nuitee
B
Berta • solo_traveller • us
1
Checked in and left within 10 minutes. People and pets hanging out in lobby playing loud music. People on drugs in the c
Pros:

Dirty
Unsafe
Unprofessional

Cons:

Dirty
Unsafe
Unprofessional
Sketchy people hanging out at the property

2026-08-24 • via Nuitee
J
Jacqueline • couple • us
4
The staff was excellent. The room was dirty. I think you need new housekeepers.
Pros:

The receptionist Tira and Lena, they were great

Cons:

Our room 107 was filthy from the floors to the bathroom to the chairs to dirty dishes in the dishwasher books under and on the chairs our mattress covers was filthy. The bathroom sink was clogged. The Wi-Fi never worked the receptionist Lena had to come and help me clean our room there were no other rooms for us to get because the hotel was booked and we were short of time to look for another hotel. We traveled over four hours. We was exhausted. I had to come and clean our hotel room. We never got clean bedsheets so I had to go purchase bedsheets and cleaning supplies.

2026-08-24 • via Nuitee
L
Lisa • family_with_children • us
10
We traveled with 5 kids ages 4-16 and everyone loved the facility.
Pros:

Very clean, extremely quiet

Cons:

Vacation is always too short .
Needs a pool

2026-08-20 • via Nuitee
J
Janae • extended_group • us
1
2026-08-20 • via Nuitee
C
Chambre • couple • us
1
Cons:

The room had a roach infestation and the front desk staff was very rude when I informed them of it.

2026-08-18 • via Nuitee
J
Jonathan • couple • us
1
Horrible
Pros:

Nothing

Cons:

Everything

2026-08-12 • via Nuitee
E
Erica • family_with_children • us
1
It is what it is. But I will never book again, and am extremely dissatisfied
Pros:

It was nice to have three bedrooms and a kitchen but I had no dishes or utensils to cook with.

Cons:

No ice, the maker was broken, I had no dishes to cook and serve dinner, we chose the property to save money and cook. The staff was nice and they found what they could for us to cook and have dinner. The four of us shared 3 plates, 2 metal spoons, one metal fork, and a plastic fork. We also had to kill a roach in one of the guest bedrooms.

2026-08-11 • via Nuitee
W
Williett • couple • us
2
10 out of 10 would not recommend
Pros:

It was in good location

Cons:

The dog smells in the room and not enough liens in the room

2026-08-10 • via Nuitee
L
Lisette • solo_traveller • us
10
FA-BO-LO-US!
Pros:

The staff was so professional and pleasant to deal with. They made it a great stay.

Cons:

Great location.

2026-08-10 • via Nuitee
C
Chilleta • solo_traveller • us
7
2026-08-07 • via Nuitee
J
Juan • couple • us
1
2026-08-02 • via Nuitee
T
Tesharah • couple • us
1
2026-07-18 • via Nuitee
J
Joshua • couple • us
1
Pros:

They canceled my reservation

2026-07-16 • via Nuitee
A
Aneisha • solo_traveller • us
10
2026-07-10 • via Nuitee
M
Mikail • solo_traveller • us
1
Didn't due to unnoted living radius.
Pros:

Professionalism of staff.

Cons:

Didn't receive my refund yet didn't get to stay because I lived within the 50 mile radius is what I was told but was never notified that stipulation he said he would issue a full refund. Still haven't received it yet.

2026-07-06 • via Nuitee
A
Audry • couple • us
8
very Clean
Pros:

Good

Cons:

Nothing

2026-07-04 • via Nuitee
S
Sherita • solo_traveller • us
10
2026-06-30 • via Nuitee
S
Shalishia • solo_traveller • us
1
2026-06-25 • via Nuitee