Prime Suites Tokyo

Hotels
8.8 (131 reviews)
江東区深川1-8-13 , Tokyo , jp

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Facilities

Non-smoking rooms
Air conditioning
Lift / Elevator
Non-smoking throughout
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
Hand sanitizer in guest room and key areas
Cashless payment available
See all facilities

Review Highlights

Pros:
Spacious and comfortable accommodation
Great location near restaurants and transport
Cons:
Lack of on-site customer service
Some cleanliness issues reported

Categories

Cleanliness
8.26
It was clean but some reviews indicated issues with cleanliness upon arrival.
Service
9.43
Specific mentions of lack of human contact and service at check-in, with no response to emails for help.
Location
9.27
Great location with convenient access to subways and local amenities.
Room Quality
8.72
Spacious accommodations with comfortable amenities, though some rooms were small for the number of guests.
Amenities
8.75
Well-equipped with necessary amenities, though some guests desired more options.
Value for Money
8.71
Good value for the features and location provided.
Food and Beverage
8.26
Limited food and beverage options mentioned; proximity to good restaurants noted.
Overall Experience
9.03
Generally positive experiences with a few noted inconveniences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 12:38

Property Description

Convenient Location in Koto Ward

Modern Amenities

Nearby Attractions

Book your stay at Prime Suites Tokyo for a memorable experience in the heart of Koto Ward. Enjoy 3-star rooms with free WiFi, air conditioning, and city views from your private balcony. Explore nearby attractions such as Josho-in Temple and Fukagawa Edo Museum. With a short distance to Tokyo Haneda Airport, Prime Suites Tokyo offers both comfort and convenience for your stay in Tokyo.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM

Location

Guest Reviews

8.8
Based on 131 reviews
Cleanliness: 8.26
Service: 9.43
Location: 9.27
Room Quality: 8.72
Amenities: 8.75
Value for Money: 8.71
Food and Beverage: 8.26
Overall Experience: 9.03
G
Galal • extended_group • ae
9
Pros:

Near transportation near supermarket near convenience stores. Near everything. Comfortable. Luggage storage

Cons:

Nothing

2026-06-10 • via Nuitee
S
SATOSHI • extended_group • jp
7
2026-06-06 • via Nuitee
M
Maddison • family_with_children • au
9
2026-06-03 • via Nuitee
L
Ljuban • couple • at
9
2026-05-24 • via Nuitee
A
Asbjørn Thorøe • extended_group • dk
9
2026-05-19 • via Nuitee
M
Michael • couple • au
8
It was a surprisingly better apartment than first expected and we enjoyed our five days in Tokyo.
Pros:

The location was better than we first thought. 5-10min walk to a station in either direction. The trains and buses were used everyday. The main street, shops and a convenience store were also close. A nice coffee shop was located nearby. The 2-bedroom apartment (with balcony) was a delight after staying in mostly small hotel rooms beforehand on our Japan tour. Although, only having two of us helped with placing luggage. Having only one room on each floor was a bonus, as well as the digital entry. After having some difficulty at the start with our code, an email was quickly answered and our issue resolved. The place was clean and had extras in towels and toilet paper if required. We had a very comfortable stay which helped with our time spent in Tokyo. As it was well priced in comparison to others for a self-contained apartment, we would definitely book there again.

Cons:

Even though it was a self-check in, there is no one present to assist if there are any concerns (reception unmanned), as we did have an entry code issue. Had to use email (as it was not within phone hours) which was resolved fairly quickly.

2026-05-13 • via Nuitee
A
Ali • family_with_children • be
7
Pros:

Locatie en ruimte was ok

Cons:

Alleen kwa poets dienst was beetje onduidelijk

2026-05-13 • via Nuitee
S
Singson • family_with_children • ca
10
Excellent Stay and Beautiful View!!!
Pros:

The whole room was super clean, beautiful view, as I say, of course, because we were on the 7th floor, and I highly recommend this hotel/Airbnb to anyone tryna visit Tokyo, Japan!!!

Cons:

I was expecting a staff member to somewhat welcome us regarding the "Check In", but nobody was there. BUT, like the email that was sent said, "Ignore the tablet for check-in" and just head straight to your floor and type in the PIN code to your room. Maybe she didn't speak English, idk..... BUT OVERALL GREAT EXPERIENCE!!!!

2026-05-06 • via Nuitee
E
Emi • family_with_children • jp
10
Super recomendo !!
Pros:

Nos sentimos como em casa …um apartamento aconchegante 🥰…não tem estacionamento ,mas achamos um de moedinha por 500 ienes das 22 às 8 horas , perfeito para nossas 2 noites em Tokyo.

Cons:

Única coisa que me incomodou um pouco foi que o colchão era mole …se fosse um pouquinho mais duro …não teria nada de ruim para dizer😊👍

2026-05-06 • via Nuitee
N
Nguyễn Phan • extended_group • vn
10
Pros:

tuyệt vời

Cons:

không có

2026-05-05 • via Nuitee
S
Smarti16 • solo_traveller • de
8
Coole Unterkunft mit tollem Konzept
Pros:

Die Unterkunft befindet sich in einer eher ruhigeren Gegend von Tokio, was für uns zur Abwechslung sehr schön war. Man kommt fußläufig schnell zu zwei verschiedenen Stationen, um dann schnell in die Innenstadt zu gelangen. Check-in und Check-out laufen komplett im Self-Service, wobei man genügend Informationen erhält und per Chat auch jederzeit jemand erreichbar war. Diese Kommunikation war zu jeder Zeit sehr freundlich und angenehm. Wir hatten ein 4-Bett-Zimmer für 2 Personen, was sehr komfortabel war.

Cons:

Die zwei Einzelbetten waren schon recht durchgelegen, die Bettwäsche wirkte etwas vergilbt. Dennoch waren die Betten bequem.

2026-04-23 • via Nuitee
K
Kei • solo_traveller • jp
8
Pros:

夜の門前仲町を満喫して、朝の清澄白河でカフェ巡り
ちょうど良い場所でコスパの良さを感じました
水廻りの清潔感も高くて心地良く宿泊できました

Cons:

清澄白河側から歩いたら行き過ぎてしまいました

2026-04-22 • via Nuitee
ששון • solo_traveller • il
8
Pros:

דירה מרווחת מקום שקט שכונה ליד פארק מדהים ובצי קפה מקומיים.

Cons:

לנו היה מושלם להגיע לאיסור שקט מכול הרעש של כול היום.

2026-04-11 • via Nuitee
A
a • family_with_children • it
10
Pros:

Alloggio formato da 2 stanze, grande abbastanza per ospitare 4 persone.
Ambiente accogliente e moderno, dotato di cucinino e col wc separato dalla stanza da bagno.
Tutto pulitissimo.
Inoltre la procedura di accesso all'alloggio è molto semplice. Via mail vengono comunicati il numero dell'alloggio e il PIN per sboccare la serratura elettronica.

2026-03-31 • via Nuitee
S
shodai • family_with_children • jp
7
2026-03-29 • via Nuitee
S
shodai • family_with_children • jp
8
2026-03-26 • via Nuitee
T
Tuna • extended_group • jp
9
2026-03-25 • via Nuitee
E
Eri • family_with_children • jp
1
最悪
Pros:

部屋が広かったとこ

Cons:

入口ドア施錠の機器の電池切れ解錠されなくて、子連れで夜間の出来事で連絡先も分かりづらいし本当に不愉快だった

2026-03-21 • via Nuitee
F
Fletcher • family_with_children • jp
8
2026-03-21 • via Nuitee
R
Rogerio Yoshio • couple • jp
10
Pros:

Ótima localização perto de estações e pontos de ônibus, lugar bem limpo aconchegante foi uma experiência muito boa

2026-03-10 • via Nuitee