Prime Suites Tokyo

Hotels
8.8 (139 reviews)
江東区深川1-8-13 , Tokyo , jp
+81 50-1724-4063

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Restaurant
Lift / Elevator
Non-smoking throughout
Staff adhere to local safety protocols
Laundry washed per local authority guidelines
Guest rooms disinfected between stays
See all facilities

Review Highlights

Pros:
Spacious and comfortable accommodation
Great location near restaurants and transport
Cons:
Lack of on-site customer service
Some cleanliness issues reported

Categories

Cleanliness
8.26
It was clean but some reviews indicated issues with cleanliness upon arrival.
Service
9.43
Specific mentions of lack of human contact and service at check-in, with no response to emails for help.
Location
9.27
Great location with convenient access to subways and local amenities.
Room Quality
8.72
Spacious accommodations with comfortable amenities, though some rooms were small for the number of guests.
Amenities
8.75
Well-equipped with necessary amenities, though some guests desired more options.
Value for Money
8.71
Good value for the features and location provided.
Food and Beverage
8.26
Limited food and beverage options mentioned; proximity to good restaurants noted.
Overall Experience
9.03
Generally positive experiences with a few noted inconveniences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 12:38

Property Description

Convenient Location in Koto Ward

Modern Amenities

Nearby Attractions

Book your stay at Prime Suites Tokyo for a memorable experience in the heart of Koto Ward. Enjoy 3-star rooms with free WiFi, air conditioning, and city views from your private balcony. Explore nearby attractions such as Josho-in Temple and Fukagawa Edo Museum. With a short distance to Tokyo Haneda Airport, Prime Suites Tokyo offers both comfort and convenience for your stay in Tokyo.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM

Location

Guest Reviews

8.8
Based on 139 reviews
Cleanliness: 8.26
Service: 9.43
Location: 9.27
Room Quality: 8.72
Amenities: 8.75
Value for Money: 8.71
Food and Beverage: 8.26
Overall Experience: 9.03
M
Marcin • family_with_children • pl
8
Nowoczesny, czysty apartament w dobrej lokalizacji, dla 4 osób
Pros:

Wygodny apartament dla 4 osobowej rodziny do zwiedzania Tokio. Dobra komunikacja, różne stacje metra 10-15 minut spacerem, sklepy i restauracje 5-10 minut spacerem. Jest łóżko piętrowe ale naprawdę porządne. Dorośli też dadzą radę spać. Apartament nie jest za duży ale 4 os dadzą radę. Jest dość nowy, czysty i fajnie wyposażony. Są dwie klimy. Nowoczesna łazienka, pralna, miejsce do suszenia. Prywatne wejście z windy. Same plusy, może poza przestrzenią

Cons:

Apartament nie jest za duży, nie potańczysz :) Trochę brakuje widoku z okien, ale to już taka japońska specyfika

2026-08-27 • via Nuitee
A
Ashraf Ayed • family_with_children • ps
9
2026-08-26 • via Nuitee
M
Moinuddin • couple • us
7
Nice value stay in Tokyo - it’s a bit far from Shibuya but the large & amenities make up for it - beds a bit soft
Pros:

Value in Tokyo

Cons:

Beds - mattress on the 2 Twins are very soft and uncomfortable

2026-08-19 • via Nuitee
R
Rukaiya • family_with_children • nl
9
Geweldig!
Pros:

Het was heel erg schoon en er is zeker aan alles gedacht.

Cons:

Alles was echt top en heel goed, miste alleen beetje extra space voor de koffers. Maar als je met geen of weinig bagage reist mis je dat niet. Wij hadden veel bagage dus zaten de koffers beetje in de weg.

2026-08-17 • via Nuitee
A
Albert • solo_traveller • es
8
2026-08-02 • via Nuitee
J
Jean Pierre • family_with_children • fr
8
Très bon rapport qualité prix dans Tokyo
Pros:

L’emplacement et la qualité de l’équipement

Cons:

Appartement un peu sombre

2026-07-22 • via Nuitee
F
Fabian • extended_group • de
7
2026-07-19 • via Nuitee
V
Viktoriia • family_with_children • ru
9
Pros:

Отличный апарт. Один на этаже. Самостоятельный чекин круглосуточно. Вид с 8 этажа замечательный. Было очень чисто.

Cons:

Маленький душ

2026-07-11 • via Nuitee
J
Jack • family_with_children • au
7
2026-06-20 • via Nuitee
M
Matsuda • solo_traveller • jp
9
Cons:

コンセントが少ない
二段ベッドにもコンセントが欲しい

2026-06-16 • via Nuitee
V
Vladimir • extended_group • ru
6
2026-06-16 • via Nuitee
G
Galal • extended_group • ae
9
Pros:

Near transportation near supermarket near convenience stores. Near everything. Comfortable. Luggage storage

Cons:

Nothing

2026-06-10 • via Nuitee
S
SATOSHI • extended_group • jp
7
2026-06-06 • via Nuitee
M
Maddison • family_with_children • au
9
2026-06-03 • via Nuitee
L
Ljuban • couple • at
9
2026-05-24 • via Nuitee
A
Asbjørn Thorøe • extended_group • dk
9
2026-05-19 • via Nuitee
A
Ali • family_with_children • be
7
Pros:

Locatie en ruimte was ok

Cons:

Alleen kwa poets dienst was beetje onduidelijk

2026-05-13 • via Nuitee
M
Michael • couple • au
8
It was a surprisingly better apartment than first expected and we enjoyed our five days in Tokyo.
Pros:

The location was better than we first thought. 5-10min walk to a station in either direction. The trains and buses were used everyday. The main street, shops and a convenience store were also close. A nice coffee shop was located nearby. The 2-bedroom apartment (with balcony) was a delight after staying in mostly small hotel rooms beforehand on our Japan tour. Although, only having two of us helped with placing luggage. Having only one room on each floor was a bonus, as well as the digital entry. After having some difficulty at the start with our code, an email was quickly answered and our issue resolved. The place was clean and had extras in towels and toilet paper if required. We had a very comfortable stay which helped with our time spent in Tokyo. As it was well priced in comparison to others for a self-contained apartment, we would definitely book there again.

Cons:

Even though it was a self-check in, there is no one present to assist if there are any concerns (reception unmanned), as we did have an entry code issue. Had to use email (as it was not within phone hours) which was resolved fairly quickly.

2026-05-13 • via Nuitee
S
Singson • family_with_children • ca
10
Excellent Stay and Beautiful View!!!
Pros:

The whole room was super clean, beautiful view, as I say, of course, because we were on the 7th floor, and I highly recommend this hotel/Airbnb to anyone tryna visit Tokyo, Japan!!!

Cons:

I was expecting a staff member to somewhat welcome us regarding the "Check In", but nobody was there. BUT, like the email that was sent said, "Ignore the tablet for check-in" and just head straight to your floor and type in the PIN code to your room. Maybe she didn't speak English, idk..... BUT OVERALL GREAT EXPERIENCE!!!!

2026-05-06 • via Nuitee
E
Emi • family_with_children • jp
10
Super recomendo !!
Pros:

Nos sentimos como em casa …um apartamento aconchegante 🥰…não tem estacionamento ,mas achamos um de moedinha por 500 ienes das 22 às 8 horas , perfeito para nossas 2 noites em Tokyo.

Cons:

Única coisa que me incomodou um pouco foi que o colchão era mole …se fosse um pouquinho mais duro …não teria nada de ruim para dizer😊👍

2026-05-06 • via Nuitee