Aptel East

Hotels
9.2 (3082 reviews)
169-171 Commercial Road , London , gb

listing image 1
Show all photos
Children allowed

Facilities

Non-smoking rooms
Air conditioning
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Soundproof rooms
Facilities for disabled guests
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Friendly service
Clean rooms
Comfortable beds
Cons:
Location issues
Limited kitchen facilities

Categories

Cleanliness
9.36
The reviews frequently mention cleanliness as a positive aspect.
Service
9.83
Staff are consistently noted as friendly and helpful.
Location
8.37
Some reviewers mention a less ideal neighborhood and location being slightly far from public transport.
Room Quality
9.32
Rooms are described as comfortable and well-equipped.
Amenities
8.85
Overall good amenities mentioned, with some comments about limited kitchen equipment.
Value for Money
9.51
Many reviews support that the stay was worth the price paid.
Food and Beverage
8.86
No specific mentions in the reviews.
Overall Experience
9.53
Overall positive experiences consistently shared by guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 11:36

Property Description

Prime Location in London
Discover Aptel East, a sustainable aparthotel conveniently located near popular attractions like Brick Lane and Sky Garden. With easy access to Tower of London and Liverpool Street Underground Station, our property is perfect for exploring the city.

Modern Amenities
Experience comfort in our air-conditioned units equipped with a kitchenette, flat-screen TV, and private bathroom. Enjoy free WiFi, soundproof rooms, and allergy-free bedding for a restful stay.

Family-Friendly Accommodation
Our aparthotel offers family rooms and facilities for disabled guests, ensuring a pleasant stay for all. With Tower Bridge and London Bridge nearby, Aptel East is the ideal choice for your London getaway.

Book your stay at Aptel East now and make unforgettable memories in London!

Important information:

Please note that all units have fixed windows.This property does not accommodate bachelor(ette) or similar parties.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Guest Reviews

9.2
Based on 3082 reviews
Cleanliness: 9.36
Service: 9.83
Location: 8.37
Room Quality: 9.32
Amenities: 8.85
Value for Money: 9.51
Food and Beverage: 8.86
Overall Experience: 9.53
C
Chris • solo_traveller • gb
7
Comfortable aparthotel on Commercial Road
Pros:

Comfortable bed, quiet, clean

Cons:

Shower only had scalding hot water, could not adjust temperature. Hopefully now fixed

2026-04-11 • via Nuitee
B
Brett • solo_traveller • au
6
A short work stay was enjoyable
Pros:

The reception staff were very helpful and friendly. A relatively short walk to tower Bridge. Room spacious and clean.

Cons:

Closer access to carparking.

2026-04-11 • via Nuitee
O
Orsolya • extended_group • hu
10
Modern, comfortable, affordable accommodation in Whitechapel
Pros:

The hotel in Whitechapel is on Commercial Rd., right across the bus stop (No. 15) and 5 minutes walk from Aldgate East metro station. Small shops and restaurants are all walking distance.
Even though our room on the 3rd floor was facing the main street, it was really quiet. The room is small, but nicely furbished, clean and comfortable. We loved the extra pillows.
The staff is very kind and helpful. We were allowed to store our luggage not only before we could check in, but also after we checked out.

Cons:

There is no such thing.

2026-04-11 • via Nuitee
N
Nata&Li • solo_traveller • lt
10
Приеду сюда ещё раз
Pros:

Мне любезно предоставили ранний заезд. Номер чистый, белье тоже. Всё, что указано есть, не знаю, имеется ли утюга, мне он не понадобился.. звуков улицы не слышно.

Cons:

Нет

2026-04-11 • via Nuitee
G
Gaia • couple • it
8
Big clean room on a quiet garden with noisy plumbing
Pros:

Big room near bus and train station

Cons:

Really noisy plumbing systemsystem and no windows to be opened

2026-04-11 • via Nuitee
M
Michilunam • couple • sv
10
2026-04-10 • via Nuitee
N
Nikiforos • family_with_children • gr
9
2026-04-10 • via Nuitee
S
Sean • couple • de
8
2026-04-09 • via Nuitee
S
Sandra • family_with_children • it
9
2026-04-07 • via Nuitee
R
Raquel • couple • es
9
Calidad precio muy bien
Pros:

La habitacion muy comoda, la ubicación comoda para llegar al centro en metro, el personal super simpatico y con ganas de ayudar en todo lo posible

Cons:

lo único que no me gusto es la presión de la ducha, muy poca agua y para la gente con el pelo largo y abundante era bastante mala

2026-04-06 • via Nuitee
R
Robbie • couple • nl
9
2026-04-06 • via Nuitee
L
Lorraine • solo_traveller • gb
8
2026-04-06 • via Nuitee
D
Diletta • couple • it
10
Soggiorno oltre le aspettative
Pros:

Appartamento ottimo, a 10/15 minuti di distanza a piedi dalla stazione della metro Aldgate e Aldgate East. A meno di 1 minuto a piedi dalla fermata dell'autobus che ci ha permesso di rientrare senza troppa fatica anche dopo lunghe giornate a piedi.
Lo staff gentilissimo, la prima sera siamo rientrati alle 1 di notte e abbiamo avuto problemi a capire come funzionava il riscaldamento. Abbiamo scritto su whatsapp al numero indicato sulla tessera/chiave e dopo 5 minuti il ragazzo alla reception era già in camera nostra a cercare di risolvere la questione nonostante fosse notte inoltrata. Inoltre ci siamo dimenticati di portare il cavetto per ricaricare la powerbank e lo stesso ragazzo alla reception ce l'ha prestato per ben 2 sere di fila.
La zona inoltre è piena di negozietti compresi caffè dove fare anche la tradizionale colazione all'inglese e mini supermercati aperti fino a tardi la sera (23 circa).

Cons:

La zona la sera potrebbe sembrare un po' "brutta" soprattutto se si rientra tardi anche se tendo a sottolineare che non abbiamo mai avuto alcun fastidio o problema, semplicemente non la consiglierei per donne che viaggiano da sole ma se siete già una coppia non dovreste avere problemi. Noi eravamo una famiglia numerosa compreso 2 bambine piccole e ripeto che non c'è stato alcun episodio fastidioso.

2026-04-06 • via Nuitee
D
debora • extended_group • it
10
Pros:

La camera era molto pulita e curata in ogni dettaglio. Purtroppo Abbiamo trascorso una sola notte ma è stata un bagliore di luce dopo una pessima esperienza in altra struttura. Abbiamo dormito benissimo e ci siamo sentiti subito a nostro agio in un ambiente sanificato e accogliente. In più è a sole 4 fermate di autobus dal tower bridge.

2026-04-06 • via Nuitee
M
Maria Luisa • couple • it
9
2026-04-02 • via Nuitee
P
Parisha • solo_traveller • gb
10
2026-03-31 • via Nuitee
S
Senali • solo_traveller • gb
7
Pros:

It was clean.

2026-03-31 • via Nuitee
J
Jelena • solo_traveller • gb
10
Pros:

perfect and afordable

2026-03-31 • via Nuitee
A
Aisling • couple • ie
10
2026-03-30 • via Nuitee
A
Alessandra • couple • it
10
Pros:

Lo staff molto gentile, la posizione perfetta raggiungibile facilmente dalla metro e autobus.
Letto comodo, doccia grande, piccolo angolo cucina con lavandino, microonde e tostapane.
Reception 24/24

Cons:

Tutto ok

2026-03-30 • via Nuitee